ELDER COVID-19 NEWSLETTER
GRHC.ORG MARCH 2023
This month’s issue includes information on:
• BHS Events March Calendar
• Upcoming News about AHCCCS
• Men’s and Women’s Anger Management Group Session Dates
• And Family Planning Mobile Clinic Dates
Blaine Buchanan, Gila River EMS
Photograph by T. Lee
MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY Dangers of Meth 11 am-12 pm Youth Spring Break Activity D7 Service Center 2 pm3 pm Gila RiverPrevention Coalition D3 Boys & Girls Club 10 am -12 pm QPR Suicide Prevention D1 Service Center 12:30 pm1:30 pm Mental Health First Aid Training 9 am4 pm Self-Care & Stress 11:30 am12:30 pm Self-Care & Stress 12 am1 pm Active Parenting of ages 0-5 9 am12 pm Active Parenting Class Sacaton BHS Building 9 am12 pm Alcohol Awareness 1 pm2 pm QPR Suicide Prevention 10 am11 am Active Parenting Class 9 am12 pm Opioid AwarenessComic Club 5 pm6 pm Tobacco Awareness 1 pm2 pm Tobacco Awareness 11 am12 pm Alcohol Awareness 1 pm2 pm Family Paint Night: Healthy Relationships 6 pm7:30 pm Active Parenting of ages 0-5 9 am12 pm Parenting As Prevention 2 pm3 pm Drug Prevention Booth D6 Service Center 9 am11:30 am DV Training Series Sacaton BHS Building 10 am12 pm or 12:30 pm2:30 pm DV Training Series Sacaton BHS Building 10 am12 pm or 12:30 pm2:30 pm Self-Care Elder Fitness D3 Service Center 11 am12 pm Tobacco Prevention Family Night D1 Service Center 5 pm6:30pm Drug Prevention Booth D7 Service Center 9 am11:30 am Youth Spring Break Activity D6 Boys and Girls Cub 2 pm3 pm Paint for Drug Prevention D3 South Housing 12 pm-1:30 pm Yes2Life! Drive Thru Booth D5 Vendor Lot Yes2Life! Drive Thru Booth D4 Lower San Tan Narcan Education Drive ThruD3 Vendor Lot 2 pm4 pm Healthy Relationships 1 pm2 pm Dangers of Fentanyl 10 am11 am QPR Suicide Prevention 1 pm2 pm 1 2 3 6 7 8 9 10 13 14 15 16 17 20 21 22 23 24 27 28 29 30 31 MARCH 2023 Access our monthly calendar at www.GRHC.org/BHS (520)610-3697 BHSprevention@GRHC.ORG COVID Anxiety and Stress Helpline: (602) 528-7122 To receive an Elder Care Package, Call: (520) 563-3321 Ext. 7100 ALL MONTH LONG: • Opioid Awareness Book Club • Weekly Family, Friends & Neighbors = In-person = Online = Mobile RV Event CALL OR TEXT 988 FOR THE SUICIDE & CRISIS LIFELINE Gila River Indian Community CRISIS HOTLINE: 1 (800) 259-3449
FAMILY
Medical Clinic Call or text us at (520) 371-0132 Scan the QR code to view our Clinical Services are for both men & women. grhc.org/ familyplanning ALL SERVICES ARE CONFIDENTIAL We are flexible. Let us know what time works best for you! SUBJECT TO CHANGE WITHOUT NOTICE Approved: 2/17/2023 1 MARCH 2 8 15 9
District 1 Multipurpose Buiding 8:30 am - 4:00 pm District 7 Multipurpose Buiding 9:00 am - 2:30 pm Ak-Chin By The Clinic 9:00 am - 3:00 pm District 5 Multipurpose Building 8:30 am - 4:00 pm GRHC Hu Hu Kam Memorial Hospital Under Awning 8:00 am - 4:30 pm District 6 Treatment Center Appointment Only District 6 Komatke (by KHC) 9:00 am - 3:00 pm District 4 Multipurpose Buiding 8:30 am - 4:00 pm ***The mobile unit is not handicap accessible.***
PLANNING MOBILE
16 29 30
GILA RIVER HEALTH CARE ELIGIBILITY CLERKS ARE HERE TO ASSIST WITH: Contact your Gila River Health Care Eligibility Clerks at: (520) 562-3321 Ext. 2737, 1204 or 1827 Or Email: eligclerks@grhc.org IN-PERSON ASSISTANCE AVAILABLE AT: LET US HELP YOU RENEW YOUR AHCCCS COVERAGE Updating contact information Completing renewal applications Beginning April 1, 2023 AHCCCS will return to eligibility reviews DON'T RISK LOSING YOUR AHCCCS COVERAGE MONDAY - FRIDAY • 8 AM - 5 PM • Hu Hu Kam Memorial Hospital • Komatke Health Clinic • Hau’pal (Red Tail Hawk) Health Center
Anger Management ME N’S GROUP March 1, 2023 – May 3, 2023 May 24, 2023 – July 26, 2023 Facilitator: Dr. Tony Ledbetter, DBH, LPC Tuesdays, 5:30 pm-6:30 pm New Beginnings Building (Bldg. #4) Each session will be one hour and will continue for ten weeks If you have any questions, please contact: (602)528-7100
Anger Management WOME N’S GROUP March 2, 2023 – May 11, 2023 June 1, 2023 – August 3, 2023 Facilitator: Clara Terrazas, LCSW Thursdays, 5:30 - 6:30 pm New Beginnings Building (Bldg. #4) Each session will be one hour and will continue for ten weeks If you have any questions, please contact: (602)528-7100
Activity Aide
Case Manager
Certified Nursing Assistants
Cook
Coordinator Admissions, Clinical
Dietary Aides/Dishwashers
Environmental Services Worker
Hair Stylist
Laundry Aides
Licensed Practical Nurses
Physical Therapist
Physical Therapy Technician
Registered Nurses
Resident Advocate
Restorative Nursing Aide
Social Worker
Speech Language Pathologist
Staff Accountant
Visit www.GRHC.org/Careers or scan the QR code for more!
Visit www.GRHC.org/Careers or scan the QR code for more! JOIN THE GILA RIVER HEALTH CARE TEAM!
Introduction to Whole Body Exercise
w/ Trainer: Carlet Gray
BEGINNER FITNESS LEVEL
This class allows participants to perform fundamental movement that is comfortable yet challenging and safe. The class teaches participants how to exercise with little to no equipment and is designed for the beginner exerciser. Class activities will gradually increase in intensity and complexity to improve the participant’s fitness level.
CLASS SCHEDULE at Red Tail Hawk
Minimum of 2 people and a Maximum of 6 people
PARTICIPANTS LOCATION
Hau’pal Red Tail Hawk Health Center: On the outside pergola space, patio on the northeast side of the building
March 7th - April 13th
6 weeks / 12 classes
Tuesdays & Thursdays 1:15 pm - 2:00 pm
Registration is required!
Trainer Carlet Gray in the Hau’pal Red Tail Hawk fitness center or call 520-796-2657, ext. 2886
Contact
Introduction to Whole Body Exercise
w/ Trainer: Carlet Gray
INTERMEDIATE/ADVANCED FITNESS LEVEL
This whole-body exercise class allows participants to perform the fundamental movement at a higher activity level than the Beginner Level class. Participants are encouraged to challenge their physical activity with various exercise equipment. The volume of exercise gradually increases over the six-week session. Participants are educated about exercise performance to continue training to maintain good health and fitness.
PARTICIPANTS LOCATION
Hau’pal Red Tail Hawk Health Center: On the outside pergola space, patio on the northeast side of the building
CLASS SCHEDULE at Red Tail Hawk
March 8th - April 14th
6 weeks / 12 classes
Wednesdays & Fridays 1:15 pm - 2:00 pm
a
6
Minimum of 2 people and
Maximum of
people
Registration is required!
Contact Trainer Carlet Gray in the Hau’pal Red Tail Hawk fitness center or call 520-796-2657, ext. 2886
Introduction to Whole Body Exercise
BEGINNER FITNESS LEVEL
This class provides various full-body workout routines using different fitness equipment and body weight resistance. Participants will learn the proper form for each exercise, along with the benefits related to the prevention and/or management of diabetes. Participants will gain confidence in their abilities to perform independently these exercise routines at home or in a gym setting.
CLASS SCHEDULE
Minimum of 1 person and a
Maximum of 6 people
Mondays at HHKMH: 1 pm - 2 pm
Thursdays at KHC: 10 am - 11 am
HHKMH: Viola L. Johnson Bldg. - back patio
KHC: Garden area
is required!
Trainer Ryan Yucupisio KHC: 520-550-6000, ext. 6730 / HHKMH: 520-562-3321, ext. 1094
Contact
PARTICIPANTS LOCATION Registration
March 7th - April 13th
6 weeks / 12 classes
w/Trainer: Ryan Yucupisio
OUTDOOR GROUP Circuit Training
w/Trainer:Felipe Negron
MODERATE-TO-HIGH
Rotating circuit style class performed at moderate-to-high intensity. Participants will learn proper exercise techniques, safety, and the benefits of outdoor exercise. The class includes anaerobic and aerobic training like highintensity interval training (HIIT) to increase fitness and improve health.
weeks / 20 classes
Mondays and Fridays 9 am - 10 am
INTENSITY Minimum of 3 people and a Maximum of 8 people KHC Life Center Garden Area
LOCATION CLASS SCHEDULE at Komatke Registration is required!
PARTICIPANTS
March 13th - May 19th
Contact Trainer Felipe Negron in the KHC fitness center or call 520-550-6000, ext. 6714
10
Walkathon
w/Trainer:Felipe Negron
This class is intended to help participants learn how to get physically active on a more consistent and regular basis by providing a structured course that focuses on walking! Weekly walks will challenge participants to gradually increase the distances completed (as many laps as possible) during each class.
PARTICIPANTS
March 13th - May 19th
10 weeks / 10 classes
people
a Maximum of 8 people Komatke Health Center: Begin at Corner of Komatke EMS and Health Care Dr.
GET PHYSICALLY ACTIVE Minimum of 3
and
LOCATION
Registration is required!
CLASS SCHEDULE at Komatke
Mondays 12 pm - 1 pm Contact Trainer Felipe Negron in the KHC fitness center or call 520-550-6000, ext. 6714
PATIENT ALERT
Important Patient Hospice Information
March 2, 2023 E
If you are approached by a provider offering hospice care services or someone recommending a particular company, make sure that you understand the benefits of hospice care and how it may affect your current care. If you receive your primary care through Gila River Health Care, the first step we recommend is always a discussion with your Gila River Health Care primary care doctor.
In general, hospice care involves the care, comfort and quality of life for a person with a serious illness, and should be considered by patients who are approaching the end of life. Anyone considering a change to hospice care, however, must be aware that it can limit other care, treatments or services that may otherwise be available.
If you or a family member is enrolled in hospice without a full explanation, or without consulting your primary care doctor, we recommend that you contact your Gila River Health Care provider to discuss whether hospice is the right choice for the care you need.
If you were offered gifts or incentives to receive hospice services or to refer your friends and family for hospice services, we encourage you to immediately contact Purchased Referred Care at (602) 528-5000. Gila River Health Care staff will be happy to provide you the information you may need to make these important health care decisions.
Customer Service Department
The Customer Services Department (CS) promotes collaborative partnerships, information sharing, and the importance of treating patients and their families with dignity, kindness and respect. The CS Department provides cultural sensitivity, diversity, and awareness education training. These principles are designed to educate employees about the Gila River Indian Community, other tribal nations, and the diverse cultures that exist at GRHC.
Our Patient Advocates
The Patient Advocates serve as patient and family interpreters/ liaisons that facilitate communication with the clinical (healthcare) teams. A key responsibility is to advocate for patient rights with the utmost dignity and respect while assuring patient concerns are promptly acknowledged and addressed.
Were you treated with kindness & respect? Call to speak with any of our Patient Advocates. HU HU KAM MEMORIAL HOSPITAL (520) 562-3321 Ext. 1537, Ext. 1748, Ext. 1773, Ext 1341 KOMATKE HEALTH CENTER AK-CHIN CLINIC (520) 550-6000 Ext. 6668 HAU’PAL HEALTH CENTER (520) 796-2600 Ext. 2661, Ext. 2622 THE CARING HOUSE Veronica Figueroa (520) 610-3137 We’d love to hear about your experience!
7
Patient Complaint and Grievance Process
The complaint is received and assigned to the GRHC Director or his/her designee for investigation.
The Director will then review the GRHC employee response and any other pertinent information.
The Director will submit a written response to the CSD Patient Advocate. This response will include complaint details relative to: causes, solutions and any other action taken to prevent reoccurrence.
For service recovery, a follow-up telephone call by the Director or designee will be made to the patient regarding the complaint.
The Director’s response is expected within 7 days. If there is no response from the Director, the patient complaint will continue up the chain of command.
If the patient feels the issue was not resolved, they may elect to formalize the complaint as a written grievance .
1 2 3 4 5 6
This infographic is intended to provide a general process flow, for more detailed information about the Patient Complaint and Grievance Process, refer to GRHC Policy ADM.100.19
FREQUENTLY CALLED EXTENSIONS
Hu Hu Kam Memorial Hospital - Main Number: (520) 562-3321
Komatke Health Center - Main Number: (520) 550-6000
Hau’pal (Red Tail Hawk) Health Center - Main Number: (520) 796-2600
Behavioral Health Services - Main Number: (602) 528-7100
Behavioral Health .................................. Ext.
Customer Service Ext. 1177/4017 Dental Ext. 1209 Imaging .................................................. Ext. 1232 Infusion Clinic ........................................ Ext. 1219 Inpatient Clinic ...................................... Ext. 1218 Laboratory ............................................. Ext. 1220 Life Center Ext. 7940 Optometry ............................................. Ext. 7365 Patient Registration Ext. 1204 Pharmacy Refill Line Ext. 1270 Physical Therapy .................................... Ext. 1230 Podiatry ................................................. Ext. 1258 Primary Care .......................................... Ext. 1495 Purchased Referred Care ....................... Ext. 5000 Women’s Clinic Ext. 1400
7100
Behavioral Health Ext. 6008 Customer Service Ext. 6609 Dental .................................................... Ext. 6015 Imaging .................................................. Ext. 6044 Laboratory ............................................. Ext. 6016 Life Center ............................................. Ext. 6470 Optometry Ext. 6012 Patient Registration Ext. 6006 Pharmacy Refill Line Ext. 1303 Physical Therapy .................................... Ext. 6213 Podiatry ................................................. Ext. 6025 Primary Care .......................................... Ext. 6000 Purchased Referred Care ....................... Ext. 5000 Women’s Clinic Ext. 6110 Audiology .............................................. Ext. 2965 Behavioral Health .................................. Ext. 2620 Customer Service .................................. Ext. 2619 Dental Ext. 2682 Imaging .................................................. Ext. 2655 Infusion Clinic ........................................ Ext. 1219 Inpatient Clinic ...................................... Ext. 1218 Laboratory ............................................. Ext. 2651 Life Center ............................................. Ext. 2657 Optometry ............................................. Ext. 2690 Patient Registration ............................... Ext. 2737 Physical Therapy Ext. 2715 Podiatry ................................................. Ext. 2644 Primary Care .......................................... Ext. 2697 Purchased Referred Care ....................... Ext. 5000 Women’s Clinic ...................................... Ext. 2693 COVID Anxiety and Stress Helpline ..................................................................................... (602) 528-7122 Gila River Indian Community Crisis Line1 (800) 259-3449 National Suicide Lifeline1 (800) 273-8255 District 1 ...................................... (520) 215-2110 District 2 ...................................... (520) 562-3450 District 3 ...................................... (520) 562-3334 District 4 (520) 418-3661 District 5 ...................................... (520) 315-3441 District 6 ...................................... (520) 550-3805 District 7 ...................................... (520) 430-4780
District Service Centers
