Mozilla Firefox Help for Firefox Browser | 1-855-785-2511

Page 1

Mozilla Firefox Help | +1-855-785-2511


Troubleshoot and diagnose Firefox problems. Most problems with Firefox can be fixed by following the troubleshooting methods described below. Try these steps in order: • Restart your computer • Sometimes problems can be fixed by simply restarting your computer and then starting Firefox again.


Clear your cookies and cache Many problems with loading web pages can be resolved by clearing Firefox's cookies and cache: • Click the Library button, click History and select Clear Recent History • In the Time Range to clear: drop-down, select Everything. • Click the arrow next to Details to display the list of items that can be cleared. • Select both Cookies and Cache. • Click Clear Now.


Restart Firefox in Safe Mode Firefox Safe Mode is a troubleshooting mode that disables all extensions, uses the default theme, turns off hardware acceleration, and uses default toolbar settings and controls, among other things. To start Firefox in Safe Mode: • Click the menu button, click Help and select Restart with Addons Disabled. Firefox will start up with the Firefox Safe Mode dialog. • In the Firefox Safe Mode dialog, click Start in Safe Mode. • Check whether your problem is still happening while in Safe Mode.


Reinstall Firefox | +1-855-785-2511 Some Firefox issues can be caused by a problem with one of the Firefox program files. Follow these steps to completely remove and reinstall Firefox. This process will not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location. • Download the latest official version of Firefox from mozilla.org. • Exit Firefox: Click the Firefox menu, then click Exit.


• Uninstall Firefox from your computer.

• Delete the Firefox program folder, which is located in one of these locations by default: ▫ C:\Program Files\Mozilla Firefox ▫ C:\Program Files (x86)\Mozilla Firefox


Refresh Firefox | +1-855-785-2511 The Refresh Firefox feature can fix many issues by restoring your Firefox profile to its default state while saving your essential information. • Click this Refresh Firefox button directly, if you are viewing this page in Firefox. This won't work if you are using a different browser or on a mobile device. ▍ You can also find a Refresh Firefox button at the top of the Firefox about:supportTroubleshooting Information page.


• To continue, click Refresh Firefox in the confirmation window that opens. • Firefox will close to refresh itself. When finished, a window will list your imported information. Click Finish and Firefox will open.


Still not able to use services of Mozilla Firefox? Call @ +1-855-785-2511

Or Visit @ www.mozillafirefoxhelp.com For more information.


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.