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Newsletter: Spring 10

course A FULL

list for

Spring 2010

Employers give their views Regional networking events HEaTED engagement in practice

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Newsletter: Spring 10

It’s tough out there...

Professor Keith Burnett, ViceChancellor of Sheffield University and Chair of HEaTED makes it clear that we all have a role to play in influencing the future of HEaTED. Dear Colleagues,

“The simple fact is that if we do not grasp this opportunity we will lose it” www.heated.ac.uk

I do not need to tell you that these are difficult times, not only in Higher Education but for the whole of the UK workforce. We have to move forward positively and we have and are doing so. I have been so impressed by the energy and enthusiasm that has been generated for the HEaTED initiative and delighted by the huge range of activities and subsequent support that there is for what we are trying to do, not just for Technical Specialists but for the whole of HE. After all, we are all in the same boat with all of our HE colleagues and need to work closely together as fellow professionals and partners. At long last this is no longer a HE issue alone but a wider UK capacity and development issue for the Technical workforce and the contribution made to UK wellbeing and success. Lord Sainsbury recently held a seminar in London to begin to address the UK wide issues and I am pleased to say that HEaTED were represented at that event by Matt Levi, our executive director. However, we in HE recognise that while wider political developments take their course that the need to push forward with our own immediate

message in HE and the delivery of world class technical and educational services whilst being delighted to welcome colleagues from other educational institutions across the UK Educational spectrum, which is crucial now. What can you do? Engage – if your HEI is a member, look at the services available and give us your feedback. Please tell your colleagues. If your HEI is not yet a member please do not feel excluded, you can still contribute. A conversation with your HR and Staff Development colleagues will help spread the message, and you are encouraged to talk to us at HEaTED. The simple fact is that if we (UK Higher Education) do not grasp this opportunity we will lose it and everyone working in HE and wider will regret that in the not too distant future. Please engage and contribute, we cannot do it without your support. Together we could have a top class development service for Technical Specialists working in UK Education for the foreseeable future. Please make your voices heard.

Professor Keith Burnett


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Get up to date with Matt In his regular slot Matt Levi, HEaTED Executive Director gives a two minutes summary of all things HEaTED since the winter newsletter back in November.

If your not on the list… Well over 700 of you are (on the HEaTED mailing list that is) with new colleagues joining every week.

Despite the recession things for Technical Specialists in HE and across the UK are looking positive. In Higher Education we have established a presence nationally and locally. We have 63 HEI members with more knocking at the door.

This discussion list is for technical/specialist staff in Higher Education Institutes as well as those that support them. It’s a platform where colleagues who share a common interest, join a list and use email to talk to one another. Belonging is like sitting in on a discussion. You can join in the talk, or you can just listen.

Our new web site has been widely applauded, the employers survey is extremely positive, we have a new regional co-ordinators network to provide our clientele with a local source of expertise, courses on offer have never been more extensive (currently 220 on offer), CPD is taking off across the UK and we are receiving support and recognition from colleagues in Schools and FE Colleges.

To post to the list you should first join by emailing wendy.mason@heated.ac.uk. To then send comments, questions, etc. to all the members of the list, simply send an email message to: HEATED@jiscmail.ac.uk.

Our conference on 30th June in London is a wonderful opportunity to bring together for the first time everyone interested in taking the HE and Education Technical agenda forward. We are not alone and are discovering many friends and allies as we send our message across the UK HE communities, everyone has been so supportive. Our key core events have been well attended and we are fast developing an alliance out there as colleagues from across the sector grapple with the difficulties and work enormously hard to make this unique opportunity succeed. Please support us and get involved in whatever way you can, your contribution will make a difference, we won’t get a better or another chance like this.

“63 HE members and more knocking at the door”

The list is also used by the HEaTED team to disseminate a wide variety of information, including regular courses updates and details of new HEaTED initiatives.

HEaTED Autumn Newsletter 09


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However if we are to deliver a rounded service to the sector we need to make sure we add value not just to staff but employers themselves. It was with this in mind that the very first survey of the views of UK Universities on how technical skills are developed was recently launched with the final report just about to be published. Here is a sneak preview of some of the findings from the 74 employers that took part... Is your University a member of HEaTED? 100% 80%

0% 26%

23%

35%

60% 100% 40%

74%

77%

65%

No

Yes

20% 0% Small

Medium

Large

All

Number of staff

On average 85% of HEI’s across the sector take a strategic and corporate approach to the development of their people. However, this does mask some variation by size of institution with interestingly the small institutions seeing such strategic thinking as being most important (91%), and medium sized institutions reporting the lowest levels of staff development strategy (76%). Broadly speaking the larger the institution the more likely it is that technical staff will be referenced and catered for. In fact within the largest institutions over 50% of strategies talk about technical staff training needs specifically. This is less likely to be the case as institutions become smaller with strategies perhaps talking about general skill areas rather than particular staff groups. There is generally encouraging feedback from the sector in what amounts to the first real test of the impact of HEaTED since it was formed some 24 months ago. Overall 77% of respondents are members of

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60%

Approximately, what percentage do technical staff make up of your total workforce?

43%

% of total responses

Just about all organisations take time to find out what their people think. Indeed HEaTED has successfully run its own ‘employee satisfaction’ survey on two occasions now, once in 2003 and then last year, the results of which have really helped steer the direction of our services to technical staff.

% of total responses

Newsletter: Winter 09

Employers give their views...

40%

38%

20% 12%

0%

0%

less than 5%

5% - 10%

0%

0%

11% - 20% 21% - 30% 31% - 40% 41% - 50%

0%

Over 50%

HEaTED with the highest density of membership (100%) amongst the very largest institutions. It is great to hear that 68% of respondents regularly use the HEaTED Jiscmail list to share ideas and solutions to development challenges, and of those an encouraging 77% find it a genuinely useful resource. The development of a national web site for technical staff, and those that support their training, is extremely popular with its recent creation supported by 97% of respondents. Of those that had seen the new site 78% found it a useful resource with the site appearing to be more use the larger the institution. Training and development information is seen as being the most useful aspect to the web resource, in addition to conference and event information and ‘technical resources’. Larger institutions seemed to particularly value careers advice on the web, the opportunity to add personal profiles to assist in the recruitment process, and specialist areas. Smaller institutions valued the ‘technical resources’ and an area highlighting job and experience opportunities abroad. In terms of the services provided by HEaTED, ‘specialist training workshops’ seem particularly popular with respondents, 78% say they find them useful. However, in small institutions nearly a quarter of respondents had not heard of the website, so there is more work to be done here. The training needs analysis aspects of HEaTED national survey is viewed as beneficial by 67% of people, particularly in the larger institutions. 58% of respondents feel the ‘national technician’s qualification framework’ is a good development, with fairly significant variation from 73% in largest institutions to 37% in medium sized institutions. Even though the annual conference has only run once so far, with a second planned for Summer 2010, it is viewed as an important opportunity by 65% of people, especially by those that come from the smaller institutions that may have less chances to network and share ideas. Similarly, the ‘virtual learning environments’ are seen as particularly useful by respondents from smaller institutions.


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Regional Networking events In conjunction with the regional coordinators HEaTED has started to roll out a series of regional events. The format of these events has been designed by regional committees populated by representatives (staff developers and technical managers) from relevant institutions. A pilot ‘Networking event for Managers of Technical Staff in Universities in the North West’ took place on Friday 26th March. The aim of the event was to enable technical managers to meet and network with colleagues doing similar work in other North West HEIs, and to consider whether any future additional regional events might be useful to support technical staff and manager development. The attendees gave feedback on what they thought would be the most useful type of regional events and how to develop these. As a direct result of this event a North West technical managers forum, and discipline specific forums are going to be setup. Enough interest was shown in a regional skills consortium, where managers and technicians will

populate a regional database listing the specific technical skill sets within their workforce to inform regional training events, for this also to be taken forward. The event also highlighted that many managers thought the development of technical apprentiships was of vital importance to address the problems of an ageing workforce, and HEaTED have now entered discussions with the National Apprentiship Service to develop a one day conference for technical managers, and HR contacts. Other similar regional events are in the pipeline, the next networking event is going to be held at Bath University on the 11th May, whilst a date has yet to be set for one in the East Midlands. A series of technicians ‘open days’ is being planned for universities located along the M62, where technicians from similar departments can visit to meet other technicians and observe how different institutes work.

“HEaTED have now entered discussions with the National Apprentiship Service to develop a one day conference for technical and HR colleagues”

‘Networking event for Managers of Technical Staff in Universities in the North West’ was attended by over sixty technical managers from:

University of Central Lancashire

Liverpool John Moores University

Chester University University of Cumbria Harper Adams University Liverpool University, Liverpool Hope University

Manchester University Manchester Metropolitan University

Lancaster University Leeds University Salford University


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Newsletter: Spring 10

A life in the Arts Richard Slatter is a technician at the world famous University of the Arts (UoA) in London. You may not have heard of UoA but probably do know many of the famous design institutions that make up this creative powerhouse such as Chelsea College of Art and Design, the London College of Fashion and Central St Martins College of Art and Design. In the second of our ‘day in the life of’ series Dr Michelle Jackson, Heated Skills Development Manager chats to Richard about how on earth he managed to get where he is today holding a hammer against a bronze head...

So Richard what does your job entail? The Students that I work with come from all the Departments within the college, and from all levels of education that are offered here. So this means that I work with undergraduates, post graduates and also research students, the range of experience, expectation and realisation can be very varied. In the main, I teach students how to realise their work through process. This can range from how to mix plaster at one end of the scale to lost wax casting, that is casting objects into Aluminium and Bronze, at the other. In between these two extremes I instruct and support students in the use of materials such as wax, plaster and concrete. The flexibility of these materials, for example, means that students can be shown how to model, reproduce objects and make constructions. With lost wax casting there is always finishing work to be carried out once the piece is in metal, and most of that is done here in the Foundry. As with all of the stages of the casting process instruction is given to the student so that it is a very much hands on experience for them. Your working environment looks fascinating? I work in the Foundry and Casting Workshop, this is an area that is divided into four distinct areas. The largest is the 'Casting area'. In this space the material most commonly

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used is a plaster. Plaster can used as a material in its own right i.e. for modelling etc, but in the main it is most commonly utilised in the making of moulds or casts. (Moulds being the means to reproduce an object and casts being the reproduction). Moulds made here are not just limited to those made of plaster, however. Rubbers, such as hot-melting types and cold curing silicones are also employed as are materials like Alginate ( the same material the dentist uses to make an impression of your teeth.) The second largest space is the 'Wax area' where we employ the age old process of 'lost wax' casting. This requires a mould of an object to be made of wax, being a material that will burn away easily leaving no residue inside a mould. The space left by the burnt out wax is then replaced by liquid metal. However not everyone is interested in taking their work through wax to metal, and prefer to use wax as material in its own right. With a little ingenuity and practice wax can take on some of the complexities of a material not dissimilar to that of paint, it can also be a versatile modelling medium. As a result this is a popular area with students from all areas and disciplines. The third room is the 'Furnace area' . The activities in this area are divided into those of hot and cold metal working. The hot side is where molten Bronze and Aluminium are poured

“It’s more a situation of having to adapt and adjust processes and methods to suit a student’s creative practice.” into previously prepared investment moulds. The cold working area is where the finishing of Bronze and Aluminium casts takes place with the use of electric, air and hand tools. The fourth area is dominated by a large gas and electric kiln, that we use for burning out the investment moulds ( in preparation for metal pouring) This area also has two gas hearths, which we use in the patination process of Bronze, a process whereby a finished bronze is heated and then chemicals are applied to surface, creating a range of colouration techniques. There is also a sandblasting machine in this space, which is mainly used for cleaning up freshly cast metal work, but students also employ its services as a machine for etching the surface of dry materials.


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Describe a 'typical day' for you? A days work for me usually involves all four areas of the Foundry and Casting workshop. So that could be teaching students in how make moulds and casting objects in any number of materials. Preparing work to be taken through the metal casting process, the metal pouring itself (a day long process) and of course the finishing of rough castings (which can take many weeks.) So I don't have a regular type of day as such, it’s more a situation of having to adapt and adjust processes and methods to suit a student’s creative practice. How did you get where you are today? I studied at Chelsea as BA(Hons) Fine Art student specialising in Sculpture, and that's where my interest in casting began. A post became available at Chelsea for a general 3D technician firstly part time, then developing into a full time role. About three years ago when I was working as Metalwork Technician a position became available that I was asked if would be interested in, that of technician in the then, very new, Foundry here at Chelsea. This was a bit of a turning point for me, as not only did it bring together

aspects of my skill base as a Technician, but helped my professional practice as an artist as well. How has the University helped you develop? In the years when I was a 3D technician specialising in metal I was keen to develop my skills and took a number of evening courses to further my knowledge and understanding of welding. After a couple of years of doing this the University agreed to let me have a day release to further this aim. I continued with the evening courses also and in time earned British Standard qualifications in Tungsten Inert Gas Welding as well as Manual Metal Arc and other qualifications in Metal Inert Gas Shielded welding. These skills proved to be influential later on, So yes, the University has helped me develop my career, which has been fantastic. Where do you see yourself going from you current position? I am currently putting together a proposal for the Foundry Fellowship. The Fellowship has been going for about two years, during which period we have had four different fellows, a Professor, a Senior Lecturer and two Alumni. If my application is successful it will mean that I will be able to develop my Sculpture/Research

practice as Staff development. This will in turn enhance the Student Experience as part of the Fellowship brief is to interact with the student body working within the foundry. What are the best and worst bits of your job? The best thing about my job has to be working in such a creative environment, with very knowledgeable people. This allied to a purpose built set of workshops designed by the people who run them. The more frustrating aspects of the job are quite often linked to project briefs that are decided without (or with very little) involvement of the technical staff. As a consequence these projects, which are quite often resource hungry and time challenged, are not always as successful as they might be. What is the most unusual thing you have had to do in you job? Well quite a large proportion of our students come from fine art, so you can imagine we do get some interesting requests. We had a student quite recently who persuaded British Oxygen Company (BOC) to bring a vehicle containing liquid nitrogen on site. The then slightly bemused BOC member of staff was asked to freeze quite a large quantity of bread dough as it sagged through a sea trawling fishing net. While it was frozen we had to then rush into the workshop and make a plaster mould around it. The dough was then removed and replaced with liquid wax. Just another day at the office really! Have you made use of HEaTED Resources? I have only relatively recently become fully aware of HEaTED and what it represents, having a resource where technical staff can share specialist information, discuss concerns and ideas seems to me like something that could be mutually beneficial to all concerned.


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Newsletter: Spring 10

HEaTED Engagement in practice Helen Charlwood Development Facilitator at the University of Hertfordshire talks about how to get colleagues more engaged with the great resources HEaTED has to offer.

The Cambridge Online dictionary says to 'interest someone in something and keep them thinking about it' - and that was our aim - not just to tell people about HEaTED but to get them finding their way around the website and VLE, using the resources and, most importantly, thinking about how they can contribute.

the survey results for UH and the plans for the future. Staff were then given a series of activities and tasks to perform as a way of introducing them to the website and VLE and all that it offers. Feedback was very positive - some even enthusiastic! Discussion topics were added to the forum section, real jobs were matched with role profiles and a number of people showed an interest in taking up knitting (see the courses section!)! There were also some useful points for improvement raised which will be fed back to the HEaTED Team because we know they listen!

A joint venture between HR Development and the Faculty of Heath and Human Sciences Technical Managers, the session briefed those that attended on the key elements of HEaTED;

The next step is to keep the engagement going by encouraging UH technical staff to attend the conference in June - we hope to meet you there.

26 Technical Staff representing at least 11 technical disciplines recently chose to gather in an IT Lab at the University of Hertfordshire to 'engage' with HEaTED. But what exactly does 'engage with' mean?

“Feedback was very positive some even enthusiastic!� www.heated.ac.uk


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Servicing and Maintaining Routine Optical Microscopes Over 250 different development events are now available on the HEaTED website. We try to highlight a couple in each newsletter to give a flavour of the diversity of opportunities available to your technical staff. Information on this and all other courses and workshops is available on the courses section of the HEaTED web site.

This course tackles the basics of microscope servicing and maintenance. It includes an introduction to basic microscope design, how to use the microscope correctly, how to maintain microscopes and some tricks of the trade. It is mainly aimed at technicians using microscopes especially in schools and teaching labs in universities, however others working with microscopes might find it useful. Derek Sayers who runs the course talked to Michelle Jackson about it. What do you think people get out of the course? Most of the delegates I spoke to seem to be working in teaching labs where they are confronted with minor problems on microscopes, many of them could be corrected by routine servicing . The course hopefully showed them how to carry out a good service and overcome the minor problems. Nothing is more annoying than having a minor fault, not knowing how to put it right and having to call in a service engineer that can be expensive What did they enjoy most? I presume it was pulling a microscope apart and knowing that at the end of the Course it would be working again.

Some delegates became so confident that they stripped down a big microscope that had not worked for years, and although they did not finish it by the end of the course they felt they could complete the rebuild (they have not contacted me since so I feel sure they were successful!) Why are you well placed to run the Course? I have my own company Reco Laboratory Services that has been servicing, repairing, and selling

“Very informative course and friendly approachable trainer� microscopes and other laboratory equipment since 1975. During that time we must have serviced/repaired thousands of microscopes from mainly teaching laboratories. The microscopes we have worked on date back to the early part of the 19th Century (we still carry spares for some of these microscopes). During this time we must have come across practically every type of microscope problem possible.


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Newsletter: Spring 10

HEaTED & Lord Sainsbury HEaTED invited by Lord Sainsbury to help explore options for developing a Registered Technician framework. Lord Sainsbury has been asked by Lord Mandelson to explore with key stakeholders whether it would be desirable to develop a Registered Technician framework and Matt Levi on behalf of HEaTED was invited to attend a key stakeholers event to pursue this.

Last year’s government White Paper, ‘Skills for Growth’, highlighted the economic need for a new “modern class of technicians” and put forward a number of important policies for meeting this need. As part of this work, Lord Mandelson has asked Lord Sainsbury to explore with key stakeholders whether it would be desirable to develop a Registered Technician framework to ensure that technical education and training meets the needs of employers, that high standards are maintained and that recognition is given to those working at this level. The meeting which was held in London on the 23 March – jointly sponsored by the Department of Business, Innovation & Skills (BIS) and Department of Health – is a first step in this engagement process.

The meeting was addressed and attended throughout by the RT Honourable Pat McFadden MP, Minister for Business, Innovation and Skills. Organisations represented other than HEaTED included the NHS, Association of Colleges, SEMTA, National Apprenticeship Service, Cogent Sector Skills Council, IBM Europe, Engineering Council, Rolls Royce, BIS, Royal Society of Chemistry and Unilever to name but a few. As a result of the unanimous support for this initiative received at the meeting it has been decided to proceed with the establishment of a Technician Council who will then take on the responsibility for developing a professional registration scheme for technician’s. Matt will be working closely with colleagues on taking this exciting national initiative further.

Building things together, with ‘Nuts and Bolts’ A HEaTED development workshop to bring together interested parties has been very well received and is in constant demand in new regions. Its success has been based on bringing together Higher Education HR and Staff Development Professionals with Technical Managers and Specialists. The workshop not only brings to life the many HEaTED initiatives but is an important feedback loop for attendees, who hear about developing best practice in other

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Universities, and for HEaTED in hearing what customers want from us. So far events have run in Sheffield, Birmingham, London, Newcastle and Newport, with the next one planned for Wolverhampton on June 16th. The workshops, so far run by Michelle Jackson or Matt Levi, pack in a mass of material and ideas as to how to make HEaTED work for members locally and how to get fantastic value from those valuable membership subscriptions. HEaTED are happy to respond to request for ‘Nuts and Bolts’ in your

area or at your Institution so contact Michelle or Matt via the HEaTED web site.

‘I now get it – this is a 2 way process and we need to get people engaged locally if we are going to get this to work. I am so impressed as to what is available’


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HEaTED - working locally During our travels, we have met people from many different institutes around the UK, and feedback from them has told us that for the HEaTED project to be successful it needs to be working at a regional level as well as a national one. HEaTED is striving to provide resources that are available to all its members regardless of their location. In particular the provision of courses and workshops in different areas needs to be addressed, as often the cost of travelling and accommodation on top of the cost of the events themselves prove prohibitive. One of the underpinning beliefs of HEaTED is that the solution to the problem of providing specialist technical training lies within the technical workforce itself.

It is estimated that there are currently between 30,000 – 40,000 technicians employed in HEIs, many of which have gained a vast repertoire of skills and knowledge during the course of their careers. The HEaTED projects core mission is to gain the direct involvement of these skilled technicians and specialists in the project as users and, crucially, as providers. Doing this on a regional scale makes these resources far more available to all. Another benefit to working together locally means that if there are common technical training needs within different institutes in particular regions it becomes cost effective to put on combined training events. Whereas it would be unviable for one institution to carry the cost of training only a few technicians in a particular technique, bring 15 other technicians from nearby institutes together with

the same training need and the cost of training becomes much more affordable. The environment in which some technicians work can mean that they can be quite isolated in terms of what they do for a job. For example there may only be one NMR technician in a particular institute. The opportunity for such technicians to learn from others is virtually zero. However give these technicians a platform upon which they can meet and talk to other technicians in their field of work and suddenly they feel a lot less isolated.

“HEaTED has so far appointed seven regional HEaTED co-ordinators, drawing from both the staff development community and people with responsibility for managing technicians”

Regional Coordinators take shape... To address this HEaTED has appointed seven regional HEaTED co-ordinators, drawing from both the staff development community and people with responsibility for managing technicians. South West

London

Mark Lane (Bath)

Andrew Taylor (formerly UCL)

chsmwl@bath.ac.uk

andrewgs.taylor@btopenworld.com

These ‘ambassadors’ will provide a central communication focus point for institutes in their regions, feeding back to other relevant regional networks and playing a crucial role in the promotion and organisation of regional HEaTED activities. They will raise the HEaTED profile and communicate with the wider public. (Some regions not yet covered.)

South East

Midlands (West)

Kevin Botto (Chichester)

Nick Gallagher -Hughes (Harper-Adams)

K.Botto@chi.ac.uk

ngh@harper-adams.ac.uk

North West

North East (South)

North East (North)

Sally Shelmerdine (Manchester)

Jane Ginniver (Sheffield)

Linda Robinson (Newcastle)

S.Shelmerdine@manchester.ac.uk

J.Ginniver@sheffield.ac.uk

linda.robinson@newcastle.ac.uk


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Newsletter: Newsletter: Spring Spring 10 10

Technical skills for the next decade The London conference presents an opportunity to explore the challenges faced by technicians and those that have responsibility for their development, by providing the opportunity to explore key issues, meet one another and share perspectives. Key note talks including Alison Johns, Head of Leadership, Governance and Management at the Higher Education Funding Council for England complement more local practice sharing to offer a rounded days development.

• assess the challenges of a changing HE environment and the key role technical staff have • explore how to save time and money, and improve safety in laboratories by, considering sustainability and environmental impacts • examine ‘1001 reasons to take up CPD before you die’ – the issues, the detail and how to engage • consider options for technicians and specialist staff career development • network about sharing best practice and individual experiences of managing technical staff & resources

To reserve your place and see the full programme visit the heated web site.

HEaTED website We have lift off on the new web site - www.heated.ac.uk. The site brings together in one place all of the material that relates to the project and now features...

Contact Information – our main contacts

Project Background – who we are, how we got to where we are

and... Technical Specialist resources Discussion Forums

Newsletters – all the back issues in one place

News – about ongoing developments and facilities Events – forthcoming events organised by ourselves and allied organisations Skills Courses – over 240 skills courses available for booking Online Survey 2009 – both a summary and the full report from the recent survey

www.heated.ac.uk

We are delighted with the new site and hope that you find it attractive and, more importantly, useful. You can be assured that over the forthcoming weeks and months the site will continue to progress. If you have any queries or suggestions about the website we would welcome your comments so don’t hesitate to contact us: michelle.jackson@heated.ac.uk or joan.ward@heated.ac.uk


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Biological and Microbiological Safety

“If you’re a HEaTED member your workshop fee is discounted!” Run by Dr Ron Croy, Reader in Plant Biochemistry and Molecular Biology, Durham University This highly successful course, established in 2003, has been designed to prepare academics, technicians, facility managers and industrial scientists with little or no background in biology or microbiology. The course takes into account and informs participants about current legislation and recommended practices governing work with potentially hazardous biological materials and microorganisms. It features professionalquality, multimedia presentations, practical hands-on sessions, laboratory demonstrations, workshops and discussion sessions. There is ample opportunity to meet and discuss specific biosafety situations with the course coordinators who are experienced biologists and microbiologists, knowledgeable in many aspects of biological safety. A unique aspect of this safety training course is the practical sessions where participants experience first hand the practicalities of handling microbiological materials under expert guidance. The basic 2-day course covers a broad range of topics from basic microbiological principles and techniques, legislation and risk assessment for the use of biological and microbiological materials through to the design, equipment and use of containment laboratories for handling pathogenic materials.

The courses are suitable for staff at all levels from research scientists, technicians and managers to under- and postgraduate students and do not require prior qualifications. The courses are customisable to meet the needs and systems of organisations and companies; discussion with the course coordinator is an essential first step towards the creation of biological safety training courses ‘fit for purpose’ and specific for staff training. More intensive training in specialist aspects of biological safety can be also be provided including centrifugation, microbiological safety cabinets, autoclaving, animal cell culture and containment work.


14 HEaTED/ IST Courses: New courses and up coming courses

New courses

Management Project management and leadership

Biological An Introduction to the Theory and Practice of molecular Biology Molecular Biology workshop part 1 Molecular Biology workshop part 2 Protein Expression and Purification TATAA Biocenter qPCR Training Course qPCR Data Mining – How to get the most out of your qPCR experiment Biobanking Automation and Storage Bootcamp Stem Cells: A Pathway Through the Maze Intermediate Liquid Handling Bootcamp Leeds Ion Channel Workshop 2010 online Histotechnology course

Chemistry Research Methods for Heterogeneous Catalysis Intermediate Liquid Handling Bootcamp

Electronics Basics of Electronics Basic maintenance/repair of electrical equipment

Information Technology Apple Mac OS X Server Essentials: Snow201 FCP300: Final Cut Pro 7 - Advanced Editing Logic101: Introduction to Logic Express 9 and Logic Pro 9 Adobe After Effects CS4 Level 1 Adobe After Effects CS4 Level 2 Apple iLife 101: An Introduction to iLife '09 Adobe Illustrator CS4 Level 2 Adobe InDesign CS4 Level 2 Adobe Photoshop CS4 Level 2 iPhone & iPod Touch development course MS Access 2007 Module 1 - Databases and Table Design (ACC0001) MS Access 2007 Module 2 - Queries (ACC0002) MS Access 2007 Module 3 - Relational Databases (ACC0003) Editing Digital Images (GR0001) MS PowerPoint 2007 - An Introduction (PP0001) MS PowerPoint 2007 - Advanced (PP0002) MS Word 2007 - The Essentials (WW0701) MS Word 2007 - Advanced features (ACAD07) MS Word (and Excel) 2007 - Using Macros and User-defined Functions (MCR001) MS Excel 2007: The essentials (XL0701) MS Excel 2007: Excel as a Database (XL0702) MS Excel 2007: Analysing data (XL0703) MS Excel 2007: Importing and Exporting data (XL0704) Introduction to SPSS v15 (SPSS01)

www.heated.ac.uk

Up coming courses Biological Principles and Applications of Microfluidics in the Life Sciences - 24 May Microfabrication Technologies fo Microfluidic Devices -24 May Immunology: A Pathway Through the Maze - 2-3 June Introduction to Immunohistochemistry - 18 June An Introduction to the Theory and Practice of Molecular Biology - 6-8 July Servicing and Maintaining Routine Optical Microscope - 14 July Advanced Protein Training course - 15 - 16 July Molecular Biology workshop part 1 - 4-6 August Molecular Biology workshop part 2 – 11-13 August Protein Expression and Purification - 18-20 August Biobanking Automation and Storage Bootcamp - 23 August Intermediate Liquid Handling Bootcamp - 13 September TATAA Biocenter qPCR Training Course qPCR Data Mining – How to get the most out of your qPCR experiment - 13 September Biological sample preparation for Transmission Electron Microscopy workshop - 28-30th September Leeds Ion Channel Workshop 2010 – 12-17 September online Histotechnology course – 4 September

Chemistry The Fundamentals of HPLC - 11 May Practical LC/MS - 18-19 May Introduction to Practical HPLC Course - 2 days - 8-9 June Advanced HPLC Course - 5 days -14-18th June LC-MS Data Interpretation Course - 1 day -5 May Basic Essentials of GC-MS, Method Development & Troubleshooting Course - Discounted rates - 11-13 May Basic Essentials of LC Course - Discounted rates - 28-29 June Basic Essentials of LC-MS, Method Development & Troubleshooting Course - Discounted rates - 30 June-2 July Basic Essentials of LC-MS, Method Development & Troubleshooting Course - Discounted rates - 30 Jun-2 July Practical GC Method Development - 6-7 July, 21-22 September Intermediate Liquid Handling Bootcamp - 13 September HPLC of Sugars Course - 1 day - 21-22 September Advanced HPLC 6 - HPLC Instrumentation - 9 July Edinburgh, 8 September Birmingham, Advanced HPLC 5 - Integration & Calibration - 7 July Birmingham, 7 September Bristol, Advanced HPLC 4 - Eluent Selection & Optimisation - 6 July Bristol, 15 September London

Advanced HPLC 3 - HPLC Detection - 14 July London, 14 September Cambridge Advanced HPLC 2 - HPLC Columns - 13 July Cambridge, 9 September Manchester Advanced HPLC 1 - The Science behind HPLC - 8 July Manchester, 10 September Edinburgh HPLC Troubleshooting Course - 22-23 July Practical HPLC Method Development Course, 3 days - 19-21st July, Introduction to Practical GPC Course 2 days - 23-24 September GC/MS for the Chromatographer – 17 August GC/MS Spectral Interpretation – 18 August Practical HPLC Method Development – 27-28 July Analytical Method Validation - 15 September Further statistical tools for analytical chemists – 14 September Statistics for Analytical chemists – 28 September LC/MS for the Chromatographer – 13 July LC/MS Spectral Interpretation – 14 July Introduction to Analytical Validation – 15 September

Creative Arts and Media Adobe Illustrator 'Pro' – 3 June Manchester, 29 June Leeds An Introduction to Apple Final Cut Pro: 7 FCP101 – 17th May & 28 June Manchester , 21 Jun Guildford Web Design & Development with Dreamweaver CS4 – 10th May Manchester, 14 Jun Leeds Color101: An Introduction to Colour Correction in Final Cut Studio - 27 May Adobe InDesign 'Pro' - 1 June Apple Aperture 101 (v2) - 13 May Adobe Flash CS4: Rich Content Creation – 21 June Manchester, 24 May Leeds, 11 May Guildford Adobe Photoshop CS4 Level 2 - 21 July, 2 September Adobe InDesign CS4 Level 2 - 15 July, 25 August, 7 September Adobe Illustrator CS4 Level 2 - 13 July, 27 August Adobe After Effects CS4 Level 2 - 11 August, 29 September, Manchester, 15 September Cardiff Adobe After Effects CS4 Level 1 - 9 August, 27 September Manchester, 13 September Cardiff Logic101: Introduction to Logic Express 9 and Logi Pro 9 - 4 August FCP300: Final Cut Pro 7 - Advanced Editing - 5 July, 6 September Manchester , 12 July Cardiff Apple Mac OS X Server Essentials: Snow201 - 12 July, 20 September Adobe Flash CS4: Rich Content Creation - 16 August, 27 September Manchester, 15 July, 11 August Cardiff Color101: An Introduction to Colour Correction in Final Cut Studio - 26 July Adobe Photoshop CS4 Level 1 – 19 July, 31 August Manchester, 26 July, 23 August Cardiff Adobe InDesign CS4 Level 1 - 14 July, 24 August Manchester, 1 Jul Leeds , 28 July, 25 August Cardiff


15

Motion101: An Introduction to Motion 4 - 10 September Mac OS 101: Support Essentials 10.6 - 10 August, 14 September Manchester, 21 July, 1 & 12 September Cardiff Web Design & Development with Dreamweaver CS4 5 July, 23 August Manchester, 26 April, 12 July, 9 August Cardiff An Introduction to Apple Final Cut Pro: 7 FCP10 - 28 July, 1 & 11 September Manchester, 16 September Cardiff

Electronics Overview of electronics - 7-8 June Overview of digital electronics - 9-10 June Digital Signal Processing - 15-17 June Digital Signal Processing Implementation - 18 June High-Speed Digital Design - 29 - 30 June Electronic Product Design and Retrofit for EMC - 22-23 June Microwave Radio for Next Generation Networks - 30 June - 2 July Power Distribution Design - 17-18 June Printed Circuit Board Design for Real-World EMI Control - 15-16 June Advanced EMC: Fullwave Modelling for EMC and Signal Integrity - 17-18 June High-Speed Noise and Grounding – 1-2 July Digital Signal Processing Implementation - 2 July Digital Signal Processing – 29 June - 1 July RF Circuit and System Design – 5-9 July 2 Spacecraft System Design – 5-9 July Basic Electronics – 30 June - 2 July Practical RF / Microwave Design –12-16 July Practical Antenna Design – 7-8 July Successful RF PCB Design – 15 July

Engineering & Geoscience Open Source Geospatial Software – 6 May (2 days): GIS: Introduction to GIS – 20 September GIS: Intermediate GIS – 22 September GIS: Spatial Analysis – 24 September GNSS and Network RTK (Ordnance Survey) – 14 September

Forensic Science Trauma Simulation/Crime Scenes Scenarios – 27 May

Information Technology Adobe Illustrator 'Pro' – 3 June Manchester, 29 June Leeds An Introduction to Apple Final Cut Pro: 7 FCP101 – 17 May, 28 June Manchester, 21 June Guildford Web Design & Development with Dreamweaver CS4 – 10th May Manchester, 14 June Leeds Color101: An Introduction to Colour Correction in Final Cut Studio - 27 May Adobe InDesign 'Pro' - 1 June

Apple Aperture 101 (v2) - 13 May Adobe Flash CS4: Rich Content Creation – 21 June Manchester, 24 May Leeds ,11 May Guildford Introduction to SPSS v15 (SPSS01) – 24 September MS Excel 2007: Importing and Exporting data (XL0704) – 29 September MS Excel 2007: Analysing data (XL0703) – 15 September MS Excel 2007: Excel as a Database – 1 September MS Excel 2007: The essentials – 18 August MS Word (and Excel) 2007 - Using Macros and User-defined Functions – 10 September MS Word 2007 - Advanced features – 28 August MS Word 2007 - The Essentials – 13 August MS PowerPoint 2007 – Advanced – 4 August MS PowerPoint 2007 - An Introduction – 21 July Editing Digital Images – 7 July MS Access 2007 Module 3 - Relational Databases – 30 July MS Access 2007 Module 2 – Queries – 16 July MS Access 2007 Module 1 - Databases and Table Design – 2 July Adobe Photoshop CS4 Level 2 - 21 July, 2 September Manchester Adobe InDesign CS4 Level 2 - 15 July, 25 August Manchester, 7 September Guildford Adobe Illustrator CS4 Level 2 - 13 July, 27 August Manchester Adobe After Effects CS4 Level 2 - 11 August, 29 September Manchester, 15 September Cardiff Adobe After Effects CS4 Level 1 - 9 August, 27 September Manchester, 13 September Cardiff Logic101: Introduction to Logic Express 9 an Logic Pro 9 - 4 August FCP300: Final Cut Pro 7 - Advanced Editing - 5 July, 6 September Manchester, 12 July Cardiff, Apple Mac OS X Server Essentials: Snow201 - 12 July, 20 September Adobe Flash CS4: Rich Content Creation - 16 August, 27 September Manchester , 15 July, 11 August Cardiff Color101: An Introduction to Colour Correction in Final Cut Studio - 26 July Adobe Photoshop CS4 Level 1 – 19 July, 31 August Manchester , 26 July, 23 August Cardiff Adobe InDesign CS4 Level 1 - 14 July, 24 August Manchester, 1 July Leeds, 28 July, 25 August Cardiff Motion101: An Introduction to Motion 4 - September 10 Mac OS 101: Support Essentials 10.6 - 10 August, 14 September Manchester, 21 July, 1 & 12 September Cardiff Web Design & Development with Dreamweaver CS4 - 5 July, 23 August Manchester, 26 April, 12 July, 9 August Cardiff An Introduction to Apple Final Cut Pro: 7 FCP101 - 28 July, 1 & 11 September Manchester, 16 August, 27 September Cardiff

Instrumentation Servicing and Maintaining Routine Optical Microscop - 14 July

Management Lean mean (improvement) machine – 12 May The Effective Technical Manager- 28 May Achieving Results Through Others– 12 May Effective Leadership and Successful Teams - 8 June Recruiting and Selecting Technicians- 6 May Advanced Project Management for Engineers, & Scientists – 25 June An Introduction to Managing People for Technician Supervisors – 5&16 July Recruiting and Selecting Technicians – 7 September

Personal Development Effective Writing for Biomedical Professionals - 23-25 June Body Language in Negotiations – Speak the Silent Language - 19 July Advanced Mentoring and Coaching Skills for Technical Specialists – 6 July

Quality Control/Assurance Evaluating measurement uncertaintity for chemical testing laboratories - 16 & 17 June Laboratory management - role of the Quality Manager and technical management - 14-16 April, 16-18 June Laboratory internal audit - 8 & 9 June Laboratory internal audit – 21-22 September Using proficiency testing in the analytical laboratory – 22 September Method Validation - 13-15 July

Remember! Visit the HEaTED website for more information and to book your place:

www.heated.ac.uk


Edinburgh College of Art

OXFORD

Cranfield University Northumbria

Nottingham Trent BRISTOL YORK

UNIVERSITY COLLEGE, LONDON

Liverpool Glasgow Caledonian Worcester University

Cardiff University BATH ABERDEEN Bradford

STRATHCLYDE

Sheffield

KENT Lincoln

Durham Leeds Plymouth Go on, join us? With over 60 universities already signed up we have grown steadily over the last two years Subscriptions are kept as low as possible in order to sustain HEaTED as a long term part of the HE environment. HEI with less than 50 Technical Specialists - £300 £900 for 50 to 250 TS £1800 over 250 TS FE and Schools please contact us for further information Sign up, and take advantage right now, by contacting Wendy Mason T: 0114 270 0188 E: wendy.mason@heated.ac.uk

www.heated.ac.uk

EXETER

Derby

Canterbury Christ Church

Reading

Surrey Manchester

University of the Arts London

Sheffield Hallam Further Matt Levi MBA, FCIPD

Wendy Mason

Executive Director,

HEaTED Administrator

HEaTED

T: 0114 270 0188

Deputy Chair,

E: wendy.mason@heated.ac.uk

Staff Development Forum T: 01395 278714

Dr Michelle Jackson

M: 07941664146

Technical Skills Manager E: michelle.jackson@heated.ac.uk

E: matt.levi@heated.ac.uk


HEaTED Spring 2010