JOSÉE LP, THE HR ICU
FOUNDER & CEO 613-266-7448 Email: josee@thehricu.com joseelp
Insights into the best practices of the World’s Most Admired Companies and Best Companies for Leadership
4 HR UPDATE SPRING 2019
THE HUMAN RESOURCES PROFESSIONALS ASSOCIATION OTTAWA CHAPTER PUBLICATION •
@OttawaHRPA
Most businesses currently have four different generations in the workplace. Knowing what is important to each generation can be a daunting task. Q: How can a business train and develop such a diverse workforce? A: Remember that we all learn in different ways. Retention methods also vary. Rotate your training and development practices by hosting one-on-one sessions as well as group classes, in addition to posting material online. Q: What are some options? A: LinkedIn offers many development courses as part of its premium package. You could assign one course per month to your staff and host a lunch-and-learn debrief to assess the course and apply what is relevant to your business. If you are looking for something tailored more specifically to your business, you can hire a consultant such as myself to help create, facilitate and implement your course. Q: How can I respect different generations? A: Baby Boomers usually prefer faceto-face communication with hard copies to take home and review at a later date. Gen Z, Y and X generally prefer communication and training to be quick and easy. They also generally dislike having to carry and store paper booklets. Training and developing your teams is meant to be fun and interactive. Finding creative ways to develop your employees will keep them engaged and increase morale, turning staff into brand ambassadors for your company.
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