Ottawa Business Journal March 26, 2018

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Fund guys


Inside Ottawa’s galas, fundraisers and networking events

Scott Annan and Guido Giordano rethink success > PAGE 26 PAGES 20-23, 29

March 26, 2018 Vol. 21, NO. 11

For daily business news visit

GO LIVE Three ways live video broadcasts will set your organization apart See page 2


Live video is the future of marketing Online videos have quickly become one of the most popular activities on the web. It’s estimated that online video viewership will grow by 10 per cent in the next three years, reaching 30 million monthly viewers in Canada alone. Great River Media, the parent firm of the Ottawa Business Journal, has recently invested in cuttingedge live broadcasting technology. Using the same technology as the organizations such as the New York Times, BBC and the NFL, GRM is able to professionally produce live online broadcasts and simulcast across multiple digital channels, including YouTube. Live broadcasts are no longer just used for sports games and breaking news. This technology also holds a significant opportunity for businesses to reach a wider audience, engage with stakeholders and grow their brand. Here’s how live video services can benefit your organization.

REACH A WIDER AUDIENCE Whether you’re planning a conference, information session, panel or meeting, live-streaming enables you to reach a virtual audience and generate a larger return on your event. Specifically, a live broadcast leads to:

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A larger audience. Viewers who experience your event through video will connect with your brand and be more likely to attend in person the future. Engage your virtual audience through integrating social media posts or Q&A sessions into the steam.



Powerful marketing material. Generate video clips that can be shared on social media for months to come, generating a marketing treasure trove and extending the reach of your event. Higher revenues. Spark the interest of sponsors by re-selling your online broadcast to capture their attention and investment. Through GRM’s geo-targeting methods, you can reach a specific demographic or we can create a paywall so virtual

Editorial shows allow sponsors to build their brand and highlight key executives as thought leaders. attendees will need to pay to access your content. GRM will consult with you to create an event broadcast and marketing strategy that best fits your organization’s needs.

BUSINESS COMMUNICATIONS Rather than a monthly staff meeting, e-mail or conference call, picture your CEO or executive director being interviewed in a live broadcasted town-hall style talk show. Live video is a simple and effective way to provide business updates to your employees, clients, investors and other stakeholders anywhere in the world in a unique and captivating format using live video streams. Our technology gives you the option to make the video shareable through public channels such as Facebook and YouTube live, or accessible through passwordprotected platforms. Using interactive features such as comment sections, viewers can ask questions and provide feedback throughout. After the live broadcast, the interview becomes a video on demand that can be shared via e-mail or social media channels, depending on your communications goals. GRM will work with you to create a custom broadcast and

marketing strategy to reach thousands of potential viewers. We can even provide you with an interviewer, if needed.

EDITORIAL SHOWS Ottawa Business Journal and its related media brands practice what we preach and produce more than 100 online videos each year. We’re harnessing the power of live online broadcasts to replicate what, just a few years ago, could only be accomplished in a million-dollar TV studio. One of our most popular formats are talk shows, where we interview company founders, executives and industry executives. Your company can greatly benefit by becoming a sponsor of these shows in the following ways: Build your brand. When you sponsor one of OBJ’s online shows, your organization will be recognized with on-screen logos at the beginning, end and throughout the show. Associate your brand with the editorial focus of the show and establish yourself within the industry. Directly inform viewers. Actively participate in the show as a co-host, including a segment that allows you to share your company information with viewers. The audience will

begin to associate your organization as a thought-leader in the field. Meet guests and grow your professional network. Guests on these shows are high-profile leaders or exciting up-and-comers. Expand your network and client-base in the industry.

Live video is ideally suited for... Associations and non-profits: Connect with a dispersed membership with captivating presentations and content. Event planners and venues: Engage audiences who are unable to be present in person and stay connected with attendees through clips of key presentations. Premium brands: Market your company in unique ways, such as sponsoring an editorial show.

Contact us For more details on how GRM’s live video services can grow your company’s brand, email Terry Tyo at


PAGES 15-19

Fund guys


Inside Ottawa’s galas, fundraisers and networking events

Scott Annan and Guido Giordano rethink success > PAGE 26

March 26, 2018 Vol. 21, NO. 11 PAGES 20-23, 29

For daily business news visit

Eyes on the prize

Stayci Keetch, CEO of video production firm Eyes on Ottawa, says striving for better work-life balance has made her a better businessperson. > PAGES 4-5

Exec lands Dream job Partner in billion-dollar Zibi development adds real estate veteran Stan Humphreys to management team in bid to attract top-level commercial tenants. > PAGE 8

Liam Mooney of branding agency Jackpine says he knew his lifestyle had to change when he couldn’t tie his shoes without sweating. PHOTO BY MARK HOLLERON

Getting leaner in business and life Jackpine’s Liam Mooney a happier man after dropping 100 pounds, shedding workspace Ottawa entrepreneur re-energized by setting up shop in home office and changing business model to put his health first > PAGES 12-13


Children’s Programs & Camps Yoga Massage Fitness Centre Basketball Tennis Volleyball Soccer The Clubhouse Restaurant 1 DONALD STREET K1K 4E6 613-749-6126

PROFILE ‘My “amazing thing” hasn’t happened yet’ At age 37, Ottawa video production guru and entrepreneur Stayci Keetch has already had a career full of major accomplishments – but she says the best is yet to come BY CAROLINE PHILLIPS

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t an age when most young adults are getting their working feet wet, Stayci Keetch was already holding down a job as a television production manager and learning everything there is to know about the industry. She had accumulated an entire career’s worth of experience by age 26, but – little did she know – still had the world of entrepreneurship waiting for her. Today, Keetch, 37, is the creative director and chief executive of Eyes on Ottawa, a video production company that she grew from a side-hustle to full-fledged business. The company markets and brands a wide range of small and medium-sized businesses and employs a team of four editors, along with a video cameraman and post-production co-ordinator. Eyes on Ottawa has been garnering attention, earning two award nominations in recent months from the Orléans Chamber of Commerce and the West Ottawa Board of Trade. It has more than 100 clients ranging from law firms to real estate developers to a cannabis company. “Each one of my clients is so different and I learn so much from how they do business,” says Keetch. “It’s helped me grow my business.” The Ottawa Chamber of Commerce ambassador was born and raised in Killaloe, a small Ottawa Valley community of 660 located about two hours northwest of the nation’s capital. Her grandfather, Bert Keetch, manufactured masonry cement blocks that were used in the construction of the village and surrounding areas. Her tradesman father helped to run the family’s building supplies store. Her parents, Brian and Liz, have been together since they were 15. Keetch knew from an early age that she wanted out of Killaloe. At age 17, she scored a high school internship at CHROTV in Pembroke. On the first day, all hell broke loose. CHUM had acquired the station and rebranded it as The New RO. “There’s nothing like seeing half the staff let go,” quips Keetch. She studied TV broadcasting and video production at Loyalist College in Belleville and gained experience from her internships in Toronto, one of which led to a job with YTV. Keetch had a tough time getting a cushy broadcasting gig back in Ottawa, though. “It’s where people in broadcasting go to

Stayci Keetch is CEO and creative director of video production company Eyes on Ottawa. PHOTO BY CAROLINE PHILLIPS

“To this day, I always try and pay as fast as I can, communicate as much as I can and be as loyal as I can because people will be loyal to you.” – EYES ON OTTAWA CEO STAYCI KEETCH

die. Literally. You had to wait for someone to die before getting a job,” she says. Her big break came in 2004, when executive producer Chris Knight, known for such food shows as Licence to Grill, hired her on. COOKING KNOWLEDGE Keetch, who was working at Westboro Flooring at the time, brushed up on her knowledge of cooking for the job interview. That’s why she was so surprised when senior producer Kathy Doherty asked if she knew the difference between band and scroll saws. Of course she did, having grown up in a family that sold building supplies.

“Are you ready to give up your illustrious career in the flooring industry?” Knight asked in offering her the job. Keetch worked on Junk Brothers, a brand new furniture-refurbishment reality series. Canadian television is no la-laland; it was all hands on deck. Keetch was responsible for wardrobe, hair, makeup, art direction, set design, props, supplies and meals. She put in 18-hour days but loved the work and learned valuable skills and lessons. “It was the best job that I ever had,” says Keetch. “When I left, all I had to say was ‘Chris Knight,’ ‘full-time,’ ‘four years’ and people would say, ‘When can you start?’ I

never had to show my resumé to anybody else in the industry.” Knight has high standards, so anyone who can last as long as she did has got to be good. Keetch valued her creative crew, particularly after it saved her bacon. “I still get goosebumps when I think about it,” she says of how the team rallied around to solve a potentially job-ending goof that she made relating to wardrobe continuity. “To this day, I always try and pay as fast as I can, communicate as much as I can and be as loyal as I can because people will be loyal to you.” A bad case of vertigo combined with

Private 200 acre domain with fully renovated home near Brennans Hill just 15 minutes North of Wakefield Quebec work-related stress led to Keetch’s decision to quit in 2009. She good-humouredly shares a recurring nightmare that plagued her: Knight pulling up to the set in his silver Porsche, only to have a large sign come



Since 2016, Eyes on Ottawa has produced more than 300 videos for local businesses. While busy with that, Keetch also had her second child. “I had my laptop in the hospital, closing deals and approving edits.”

2 3

She was raised as an only child but later learned she has a much older sister living in the GTA. Her birth name was Stacey but she switched the spelling to Stayci in a youthful act of rebellion. She’s since had it legally changed.


Keetch is creative director of Recovery Matters’ one-day Heroes Challenge obstacle course competition, held in support of the Ottawa Regional Cancer Foundation.


Keetch is also co-founder of NOW Marketing and Communications with Kimothy Walker and Andrée Paige.

crashing down on the luxury car. “Every night at 4 a.m. I would shoot up out of bed going ‘Aaaaaw!’” she laughs. It also dawned on Keetch that she didn’t have much going on in her life other than work. “I was 26 and amazingly successful. I owned my own house and had all of these things, but I hadn’t had a boy over for dinner in three years, and I had no life.” Keetch made friends, had fun, fell in love and started a family while Knight launched his own specialty channel, Gusto, by 2013. Keetch did production work on the award-winning documentary The Quantum Tamers and got jobs with a bunch of web development companies. By October 2015, she was ready to make Eyes on Ottawa her full-time thing, with the encouragement of her husband, serial entrepreneur Alex Proulx. The couple also has two young kids. Douglas Ivester, former chief executive and chairman of Coca-Cola, once said, “Never let your memories be greater than your dreams.” In other words, the best is yet to come. The quote was featured on a plaque that was gifted to Keetch when she left Knight Enterprises. “My ‘amazing thing’ hasn’t happened yet,” she says. It’s only a matter of time.


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Boeing taps Ottawa Valley’s ETM Industries for aircraft components Founded in the ’70s, Renfrew-based ETM supplies precision-crafted machined and plastic injection molded parts to aerospace, space, military, defense, mining and telecommunications markets.


“Being in between these major cities has worked out well for us,” says Steve Goulet, a business development officer with ETM. “And we have quite a few customers in the Ottawa area.” CLOSE TO CUSTOMERS To this day, Boeing continues to be one of ETM’s largest customers. ETM has manufactured parts from the firm’s Renfrew plant on board every Commercial Boeing aircraft currently in use.

areas. Other activities locals enjoy close to home include hiking, camping, skiing, golf and all types of boating. Additionally, home prices on average are 40 per cent lower than in Ottawa, says David Wybou, the Business Development Officer with the County of Renfrew. “You can enjoy a higher standard of living in Renfrew County,” he adds.


HOME, WORK & PLAY Being in Renfrew County also benefits ETM’s team of hard-working employees. Goulet says the company has very low staff turnover. He’s based at ETM’s Montreal office, where staff will occasionally be poached by other

machine shops in the city. In contrast, the staff in Renfrew typically have long tenures with the firm, providing ETM with an experienced and skilled workforce. It helps that ETM staff enjoy an exceptional quality of life. Many of ETM’s Renfrew employees also enjoy hunting and fishing, and benefit from the close proximity to sanctioned game

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or ETM Industries, location truly is everything. The precision manufacturing firm was founded in 1977, setting up shop in Renfrew County to be close to one of its biggest customers – Arnprior Aerospace, formerly known as Boeing Arnprior. Fast-forward 40 years and ETM has grown to become a major international player, supplying precision-crafted parts to the aerospace, space, defense, military, mining and telecommunications industries, among others. Though the scope of the company’s work has expanded over the years, its location in the Ottawa Valley continues to be one of its major strengths. With a large customer base in both Toronto and Montreal, ETM operates in relatively close proximity to several of its key markets.


‘China-ready’: Ottawa Tourism launches campaign to court Chinese visitors Local tourism agency says an estimated 41,000 Chinese nationals visited Ottawa last year, a number it expects to grow BY CRAIG LORD

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ttawa Tourism believes a new incentive program will help bring more Chinese tourists to the National Capital Region, and it’s preparing local businesses to capitalize on the incoming opportunities. The initiative coincides with Canada-China Year of Tourism 2018, a joint program from the Canadian and Chinese governments encouraging travel between the two nations. More than 650,000 Chinese visitors came to Canada in 2017, according to Statistics Canada, a number expected to rise in the coming years as Chinese nationals increasingly turn to travel. The federal government has taken steps to encourage China’s travellers to consider Canada, opening seven new visa centres in the country. Though comprehensive data is hard to come by, the latest analysis from Ottawa Tourism estimates that 41,000 Chinese visitors came through Ottawa last year. “It is already a significant market, relatively fast-growing as well, and the amazing thing is the potential that still exists in that market,” says Ottawa Tourism president and CEO Michael Crockatt. “We wanted to think of some things

that we can do to leverage the attention that tourism is getting between the two countries.” Here’s how Ottawa Tourism’s new program works: If Chinese inbound tour operators register for the incentive program by the end of next month, they’ll receive a financial bonus for any extra room bookings they bring to the city. Existing operators earn the incentive for increasing their 2018 numbers over last year, while new operators would be rewarded for bringing any activity to the city. Ottawa Tourism says it won’t disclose the dollar value of the incentive. Crockatt says the level of Chinese tourism in the capital will likely rise no matter what, but Ottawa has to take steps to make sure “we’re getting more than our share.” Other cities across Canada have advantages over Ottawa – direct flights between the countries is an obvious one – so the incentive program is an attempt to level the playing field. EDUCATING BUSINESSES That’s not all the regional tourism agency is doing. It’s also taking steps to ensure that Ottawa businesses are “China-ready,” able to cater to Chinese tourists when they arrive. Ottawa Tourism holds informational sessions for its members to inform hotels, restaurants and attractions in

“It is already a significant market, relatively fast-growing as well, and the amazing thing is the potential that still exists in that market.” – OTTAWA TOURISM CEO MICHAEL CROCKATT, ON ATTRACTING CHINESE TOURISTS

the city about the channels tourists like to use to make bookings, how best to display signage and what faux-pas could sink your business to a Chinese customer. “We even had something as specific as the colour and type of flower not to use in a centrepiece on a table,” Crockatt says. One of the most significant angles businesses can consider is accepting mobile payments on common Chinese platforms such as WeChat Pay and Alipay, a service offered by Ottawabased startup Motion Pay. The firm launched just last year and is already in 1,000 businesses across Canada and has processed $25 million in transactions. Ottawa Tourism has partnered with the local firm to equip its members with technology that allows Chinese tourists to pay through the mobile platforms

that have exploded in popularity in their country. “It’s not just a product. It’s basically a marketing tool to attract Chinese customers,” Motion Pay CEO Riven Zhang told Techopia last month. Crockatt says the value of Motion Pay’s technology can’t be understated in encouraging Chinese visitors. “It’s awesome to have a company like that, based in our city, that is on the cutting edge of bringing together finance, technology, tourism and international relations. It’s really cool.” Crockatt says the goal of these programs and sharing best practices is to have tourists taking positive stories of Ottawa back to China. As important as it is for a hotel to get a good review on TripAdvisor, he says it’s just as critical that Chinese nationals are talking about the capital on WeChat.

‘Ottawa’s Own’ puts new spin on attracting visitors to Canada’s capital Ottawa Tourism seeking nominations for second round of campaign For those tasked with promoting Ottawa to the world, images of the Parliament buildings and scenic Rideau Canal have traditionally been mainstays in the effort to bring more tourists to Ottawa. While those iconic landmarks form a core part of Ottawa’s identity, many residents will attest that these sights only scratch the surface of the city’s vibrant culture. To explore what makes Canada’s capital one of the world’s most liveable cities, Ottawa Tourism launched a new marketing campaign in February dubbed, “Ottawa’s Own.” In a series of six videos, up-and-coming local artists, entrepreneurs and athletes are profiled and describe why they think Ottawa is a cool place to call home. “The vision for the campaign is to show Ottawa in a new light,” says Beverley Carkner, Ottawa Tourism’s director of marketing and project lead on the Ottawa’s Own campaign. Building on the success of the first round of videos, the organization is once again turning to residents to help share their stories about what makes their city such a compelling place to live, work, play and visit. Specifically, the organization is asking the community to nominate subjects at to be profiled in the next phase of the campaign. Nominations close April 30. “We know that there are a lot of great Ottawans out there,” says Carkner. “Having the community nominate people engages the public and makes us aware of people who are super special that we may not find otherwise.”

the opening of her video. “There’s just so much produce being grown within 30 minutes or an hour from here. It’s so hard not to be inspired by that.” The campaign launched with a screening of the short videos at Ottawa’s historic Mayfair Theatre. It was an appropriate venue, given that Ottawa’s Own focuses on hidden gems in the city. The campaign has already struck a chord in the city, with Ottawa Tourism fielding requests for tickets to attend the premiere of the next videos. “The feedback has been extremely positive,” says Carkner. “People have been very supportive.”

View all six videos and nominate new subjects at

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CHANGING PERCEPTIONS The Ottawa’s Own campaign was born out of the Ottawa Brand DNA project, a collaborative venture between Ottawa Tourism, the City of Ottawa, Invest Ottawa and several other local stakeholders. It sought to reveal not only outsider impressions of the city, but also what locals think about their hometown. “Ottawans are extremely proud of their city, but they don’t often talk about it,” says Carkner of one of the study’s main findings. A closer look at what initially might be thought of solely as a government centre reveals a city packed with artists, makers and adventure-seekers. “It’s really looking at how they’ve embraced their passion and are really

living it within Ottawa,” says Carkner of the Ottawa’s Own subjects. Among the first round of profiles is Randy Hogg, the founder of local lifestyle clothing brand Black Coffee Apparel & Goods. Hogg draws inspiration from tattoos, coffee culture, skateboarding and the great outdoors to create his unique clothing designs. “From the design community to the coffee community to the fashion community, Ottawa is hungry to support local,” says Hogg in his Ottawa’s Own video. Another subject, Liz Mok, speaks to the vibrant farm-to-table movement in the city. As the founder of Moo Shu Ice Cream, Mok incorporates flavours from local growers into the shop’s inventive flavours. “The farmers’ market is a huge part of the Ottawa community,” says Mok in


REAL ESTATE Zibi adds veteran leasing exec to Dream team Developers targeting tech, government tenants in first phase of $1.2B mixed-use project BY DAVID SALI

MONDAY, MARCH 26, 2018




n three decades in the leasing business, Stan Humphreys has had a front-row seat to witness the evolution of Ottawa’s commercial real estate market. In all that time, he says, he’s never seen anything quite like Zibi, the $1.2-billion mixed-use development that’s set to transform Albert and Chaudiere Islands on the Ottawa River into an environmentally and pedestrian-friendly mix of condos, shops, parks and office space. Last month, Humphreys signed on with Toronto-based developer Dream Unlimited – one of two main partners in the project along with Ottawa’s Windmill Developments – as its new leasing manager for Zibi’s commercial properties. The way he sees it, it’s the kind of opportunity that only comes along once in a career. “To take this site and have a great mix of residential, hotels, retail, offices and community (and) cultural facilities, it’s just the epitome of a live, work and play type of location,” he says. “The (site) is one of the premier locations in town to be part of. It’s pretty amazing. There’s such great views of everything – Parliament Hill, the (National Gallery of Canada), the Chaudiere Falls. It’s magnificent. To be part of something this grand is amazing.” If anyone has the historical and business perspective to make an assessment like that, it’s Humphreys. Before joining the Dream team, he was leasing manager at Colonnade Bridgeport Realty, one of many senior roles in leasing and property management he’s held since beginning his career in the capital in the mid1980s. Among those jobs was a stint as director of leasing at a company co-owned by John Westeinde, the patriarch of the well-known Ottawa construction clan that includes John’s sons and Windmill co-founders Jeff and Jonathan. As part of that role, he was in charge of finding tenants for the Kanata Centrum when the west-end shopping

Stan Humphreys (right) is the new leasing manager for the Zibi development. PHOTOS PROVIDED

“I think all the sites are going to complement each other. This is creating a real exciting node in the city. It’s going to be a district unto itself.” – ZIBI LEASING MANAGER STAN HUMPHREYS

centre was being developed in the mid’90s. Dream’s senior vice-president of commercial properties, Gordon Wadley, says Humphreys brings a combination of passion and experience to the job that’s hard to beat. ‘GREAT WORK ETHIC’ “Stan is someone who’s got great exposure to public-sector and privatesector tenants throughout the market. His broker network is second to none in the region,” Wadley says. “He’s a gentleman who brings a great work ethic, who’s got a great personality and also knows how to execute a deal. He was always at the top of our list in terms of the type of person that we wanted to bring on.” Humphreys has his work cut out for him, conceding he’s never worked on a project on the scale of Zibi. The first phase of the massive

development, which is slated for completion in 2023, includes about 590,000 square feet of commercial space along with 130,000 square feet of retail and up to 385,000 square feet of hotel property. Phase two is expected to add another 260,000 square feet of office space and 85,000 additional square feet of retail real estate. Humphreys says his priorities will be finding office and retail tenants who share Dream and Windmill’s green vision for the development. He’s particularly keen on targeting clients in the tech and government sectors, and says deals will likely start being announced this summer. Humphreys says the retail component will feature a mix of grocery stores, restaurants, coffee shops and services such as dry cleaners and tailors. He and Wadley say they’ve had “great conversations” with a number of

potential private-sector tenants – including tech and professional services firms that don’t currently have a presence in the Ottawa market – although they declined to name any specific firms or brands they’re negotiating with. If all goes according to plan, new leaseholders could start moving into their new digs by the fourth quarter of 2019, Humphreys says. “There will be everything here to sustain the office tenants and the residential (component),” he says. With the even bigger LeBreton Flats redevelopment project aiming to break ground just northwest of Zibi in the next couple of years, it’s heady times for the Ottawa real estate and construction industries, Humphreys adds. “I think all the sites are going to complement each other,” he says. “This is creating a real exciting node in the city. It’s going to be a district unto itself.”

The Ottawa Real Estate Show is a new online broadcast dedicated to commercial property in Canada’s capital. Watch the show at The Ottawa Real Estate Show is sponsored by Mann Lawyers and CBRE Ottawa. Special thanks to the National Arts Centre for opening its doors for the broadcast.

Constitution Square purchase a ‘homecoming’


ast year’s record-breaking purchase of Ottawa’s Constitution Square complex reunited property owner Canderel with the downtown office complex it helped construct some 25 years earlier and re-established the Montreal-based developer’s presence in the National Capital Region, industry observers say. Last September, Canderel alongside Greystone Managed Investments and Canstone Realty Advisors purchased the three-building downtown complex from Oxford Properties and the Canada Pension Plan Investment Board for $480 million – the largest real estate transaction in Ottawa’s history. Nico Zentil, a senior vice-president at CBRE’s national investment team whose firm represented the vendors along with RBC, says the parties involved in the transaction are among the “elite investors” in the Canadian real estate industry. Speaking on the Ottawa Real Estate

Show, Zentil said the acquisition was the first significant foray into Ottawa for Canstone. By contrast, the purchase brought Canderel full circle, he added. The company developed the first two Constitution Square towers and helped fuel the growth of the Kanata North Business Park, added Shawn Hamilton, managing director of CBRE Ottawa. “Nortel was one of their main tenants, as well as Cisco Systems and Entrust Technologies,” he said. “Much of what we see in Kanata North is attributable to (Canderel founder) Jonathan Wener and the Canderel team.” OUTLOOK Overall investment sales in Ottawa hit a five-year high in 2017, with more than $2 billion in assets trading hands. While CBRE is forecasting a slight decline in 2018, signs are pointing to much of last year’s momentum carrying over. “Our feeling is that 2018 is definitely

Constitution Square sold for a record $480 million in September 2017. PHOTO STOCK IMAGE

going to be another big year,” Zentil said. Traditionally dominated by the federal government, Ottawa’s central business district is seeing a growing number of tech firms set up shop downtown. Hamilton said one of the trends

to watch will be how the city’s new landlords adjust the marketing of their buildings to this growing segment of downtown tenants. “We’ll see new landlords with new ideas, which will ultimately help growth in our downtown core,” he said.



Hear from the experts in the latest episode of the Ottawa Real Estate Show:


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Ted Mann, managing partner of Mann Lawyers, explains what you need to know.

COMMENTARY Seven lessons for companies on the move After their firm recently relocated, Klipfolio co-founders Allan Wille and Peter Matthews say planning every detail is key to minimizing disruptions – and nasty surprises – during a change in addresses



WHY WE MOVED IN THE FIRST PLACE Just over a year ago, it was becoming evident that Klipfolio was outgrowing its office space. Though we’d only been in the space for about two years, occupying the entire floor of a small office building in downtown Ottawa, we were already renting extra space on two other floors. Our employees were packed too tightly into the space we had, with meeting rooms turned into offices and people tucked into unlikely areas. That created problems. For example, because people were on different floors, they were missing out on chance interactions – what we call water cooler conversations – that help drive creativity and the exchange of ideas. People were also starting to have meetings in the hallway, or take phone calls in the stairwells if they wanted privacy. The building we were in did not have more capacity, and we were continuing to grow, so we decided about a year ago that we had to move to a new building. Here are seven things we learned as we prepared for our move: 1. REALIZE THAT LEAVING MAY COST YOU Think you can just up and leave your current building? It’s not necessarily as easy as you might think. In fact, you may find yourself having to pay for the privilege. We were lucky that we had signed a fiveyear lease with an option to terminate after three and a half years. Thankfully, we were

TELEPHONE Phone: 613-238-1818 Sales Fax: 613-248-4564 News Fax: No faxes, email PUBLISHER Michael Curran, 238-1818 ext. 228 CHIEF MARKETING OFFICER Terry Tyo, 238-1818 ext. 268 EDITOR, PRINT CONTENT David Sali, 238-1818 ext. 269


ooner or later, just about every company has to move its office. For a growing startup, moving into a bigger space can be a rite of passage, a clear sign to employees, the community and customers that the company’s future is bright. But any move is also fraught with peril. Dozens of things can go wrong, from service interruptions to employees quitting because they don’t like the new location. Therefore, any move, even the smallest, has to be thought out and planned to minimize the disruption that will inevitably happen. Klipfolio moved into a new space in the World Exchange Plaza in late January. Cofounders Allan Wille and Peter Matthews take a look at how the company prepared for the move. Later this year, they’ll be looking at how well they did to see if we there are more lessons to be learned.

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REPORTER Craig Lord, 238-1818 ext. 285 HEAD OF CONTENT Peter Kovessy, 238-1818 ext. 251 CONTENT CREATOR & CAMPAIGN MANAGER Jacquie Surges, 238-1818 ext. 222 ADVERTISING SALES General Inquiries, 238-1818 ext. 286 Wendy Baily, 238-1818 ext. 244 Carlo Lombard, 238-1818 ext. 230

Klipfolio’s new headquarters in the World Exchange Plaza. PHOTO BY MICHAEL CURRAN

able to end our lease without penalty by exercising that option. But we are still facing exit costs. That’s because when we signed our lease just over three years ago, our landlord made a number of improvements to the space. We were still paying for those improvements, amortizing the cost over a number of years. So even though we were able to end our lease without penalty, we still had to pay the balance we owed the landlord for the office improvements. Yes, it’s a bummer. But we’re really glad we did not sign a 10-year lease. 2. GET EXPERT ADVICE THROUGHOUT THE PROCESS One of the reasons we did not sign a 10-year lease three years ago is that we had obtained good advice – and followed it. This time, we went in search of experts to help us plan all aspects of the move. In addition to legal counsel to review any documents we had to sign and to help us negotiate with QuadReal, our new landlord, we hired Cresa, a broker, to find new space and Linebox, a great architectural firm, to help us design it. We also consulted the real experts in office use and efficiency at Klipfolio – our employees. (More about that later.) 3. GET INVESTORS ON BOARD A move is both disruptive and costly. As a result, the people who have a financial stake in the company have to agree with the plan. We started by testing the waters with our board, feeling them out on the idea of a move and touting the benefits that would

follow from an investment in a new space. If our business projections were correct, we had no choice but to move. But the “hard” benefits of a move – such as having enough office space for our employees – are an easier sell to financial backers than the “soft” benefits, such as having space that is conducive to creativity and fosters employee engagement and retention. Accountants will always look at the hard benefits first. 4. GET EMPLOYEES ON BOARD It’s equally important to have your employees in your corner. We did two employee surveys to prepare for the move: one to collect general information about what people wanted, and another with the architect to collect more granular data to help with office design. We took the results of the surveys very seriously. We have always been a downtown firm. Our first employee survey sounded out employees on a variety of things, including location, access to green space and access to transit. We found our employees liked being downtown, which was no surprise to us; what did surprise us somewhat were their requests for more bathrooms and showers, bicycle storage, and more nooks and crannies where they could hide out with a laptop. None of the requests were outlandish or impossible to realize. We have kept employees in the loop throughout the process, which has helped boost morale and kept enthusiasm running high.

Victoria Stewart, 238-1818 ext. 226 CREATIVE DIRECTOR Tanya Connolly-Holmes, 238-1818 ext. 253 ART DEPARTMENT Regan Van Dusen, 238-1818 ext. 254 Celine Paquette, 238-1818 ext. 252 FINANCE Jackie Whalen, 238-1818 ext. 250 SUBSCRIPTIONS/DISTRIBUTION Patti Moran, 238-1818 ext. 248 PRINTED BY Transcontinental Qualimax 130 Adrien-Robert, Parc Industriel Richelieu Gatineau, QC J8Y 3S2 NEWS RELEASES Please e-mail to LETTERS TO THE EDITOR We welcome opinions about any material published in the Ottawa Business Journal or issues of interest to local businesspeople. Only letters with the writer’s full name, address and telephone number will be considered for publication. Addresses and phone numbers will not be published, but they might be used to verify authenticity. Letters can be e-mailed to

Ottawa Business Journal is published by

CHIEF EXECUTIVE OFFICER Mark Sutcliffe PRESIDENT Michael Curran All content of Ottawa Business Journal is copyright 2016. Great River Media Inc. and may not be reproduced in any form without permission of the publisher. Publisher’s Liability for error: The Publisher shall not be liable for slight changes or typographical errors that do not lessen the value of an advertisement. The publisher’s liability for other errors or omissions in connection with any advertisement is strictly limited to publication of the advertisement in any subsequent issue or the refund of monies paid for the advertisement. A guaranteed minimum of 11,000 copies per week are printed and distributed.

Forty Under 40 Gala 5. BE PREPARED TO CHANGE YOUR MIND Initially, we were focused on class-B buildings for our new space. But as we began viewing offices, we learned a lot of things. We learned that the culture of a building is important. Other tenants in the building are important. What you see from the windows is important. (So is having windows, for that matter.) We learned to interview building managers to find out about the building culture. We learned to look at the building from the point of view of what would happen if we expanded. We also learned to question our own initial expectations. We eventually ended up leasing space in a class-A building. It kind of just happened. We found out about the space in a roundabout way and decided to go see it. By coincidence, the building’s owners had been looking for a tenant like us and were willing to give us some sizable incentives. Once we crunched the numbers, we were shocked to realize the cost of being in an A-class building was in line with what we projected to spend on B-class space. 6. STAY FOCUSED ON THE BOTTOM LINE Money is always a concern and must remain a concern throughout the entire process. We found we often had to go back

to our budget to get costs back on track. Extras, change orders, movers and finishing touches all seem to add up very quickly. It takes a tremendous amount of discipline and creativity to keep costs contained. 7. PLAN THE MOVE CAREFULLY A move is disruptive. To minimize the disruption, the actual physical process of moving offices has to be planned carefully. We interviewed several movers before choosing one. We selected a moving date that gave the architects one or two weeks after the construction was finished (but before we arrived) to make final adjustments. We gave our employees a day off and set the move to happen on a weekend when there is less traffic downtown. We hope our employees were blown away by the efficiency of our move, and we can’t wait to see the great work they will be able to do in the new space.

Friday, June 15, 2018 @ Hilton Lac-Leamy. Network with the city’s rising business stars! Get your tickets today at For ticket info, email or call 613-236-7029 ext.136


Individual Tickets: $190 Ottawa Chamber Members $210 Non-Members Corporate Tables of 10: $1800 Ottawa Chamber Members $2000 Non-Members #ott40


Allan Wille is a co-founder of Klipfolio and its president and CEO. He’s also a designer, a cyclist, a father and a resolute optimist. Peter Matthews is a co-founder of Klipfolio and its chief experience officer. He’s also a car nut, a skier, and enjoys creating order from chaos.



We’re bringing the future into focus Collins Barrow Ottawa LLP is pleased to announce that Tom Hunt, CPA, CA, has been promoted to partner. During his seven years with the firm, Tom has distinguished himself as a well-rounded public accounting professional, providing income tax and financial planning advice to proprietorships, partnerships and ownermanaged corporations. Collins Barrow: The expertise you need to succeed. Contact CB Ottawa today: Collins Barrow Ottawa LLP 613.820.8010


Contact Yetta Dekker, Broker Solid Rock Realty 613-860-4663

Always adding clarity

MONDAY, MARCH 26, 2018

(between Bayshore Drive and the Greenbank / Pinecrest corridor) 5 Minutes from the new Dept of National Defense Headquarters 102 Boyce Ave. is just 100 feet from Carling Ave. This concrete building features slab grade plus concrete slab between floors for superior sound proofing and strength. With approximately 1000 sq ft per floor, it serves an an ideal owner occupied building with extra rental vtb available income from a second floor, OR use both floors for your thriving business! Features 2 separate heating and cooling systems and 2 entrance doors. Parking for 8+ vehicles on site plus convenient non metered street parking. Custom finishing is available prior to Spring as light renovations are currently underway (new paint, flooring and ceiling tile).


ENTREPRENEURSHIP Healthier founder, healthier business 100 pounds lighter, Jackpine’s Liam Mooney finds a new business model to support a better lifestyle BY CRAIG LORD



he realization that something needed to change came when Liam Mooney bent down to tie his shoes. The founder of Jackpine Dynamic Branding, an Ottawa creative studio, was finding that despite being in charge of a growing business, the everyday aspects of life and running that company were getting harder. “Not being able to tie my shoelaces without sweating. Having sore feet everywhere I walk. Feeling like I wasn’t able to contribute the absolute best to my clients because I was feeling completely lethargic, or had no energy on a given day,” he says of his life, roughly a year ago. “It’s been really hard. You spend so much time convincing yourself that you have to sacrifice all these things for your

business to succeed. Then you kind of, at some point, are left looking in the mirror and thinking, ‘Wow, I could die.’” Mooney made a decision: Not only would he cut down on fast food and take up a regular five-kilometre run, but he’d rearrange his entire business model to put his health first. Since that day he’s lost 100 pounds, and says he’s felt happier in and out of the workplace. The other side effect, Mooney says, is that business has never been better. FINDING THE RIGHT FIT Mooney says he’s transformed his business into a more nimble operation by reducing his primary team, expenses and space. Jackpine used to work out of a small office in Chinatown, where the firm blended in well with the culture of nearby clients such as the Bar Robo cafe. Operations have since moved into an

extra bedroom in Mooney’s apartment, converted into an at-home office. The first benefit is obvious: The cost of rent is thousands of dollars cheaper every month. Mooney also has less to worry about in terms of office upkeep, though he admits domestic life is a bit more cluttered. But bringing the business home has had an immediate impact on his lifestyle. He used to spend 16 hours a day in the Chinatown office, grinding himself down and snacking on sugary foods to bring himself back up. Now, with fewer bills to pay and a renewed sense of control over his business, Mooney finds less guilt with taking a break, working out or cooking a proper meal when he needs it. “At a certain point you have to ask yourself, why am I doing this? I can design a business in any way that I like. I’m in control of that. I don’t have to set it up this way.”


New incentives offer Ottawa businesses up to $2,500 in free refrigeration upgrades Rideau Street Tim Hortons among first to make use of Business Refrigeration Incentive

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efrigeration equipment is an essential part of many businesses. Unfortunately, it can also be one of their largest operating expenses. Making simple energy-efficient upgrades makes sense, and a new program offered by Hydro Ottawa is helping local businesses with upgrades that can reduce refrigeration energy use by 45 to 60%. The Save on Energy Business Refrigeration Incentive (BRI) program provides qualifying businesses with up to $2,500 in free energy-saving upgrades on commercial-grade refrigeration equipment, including turnkey installation by a licensed contractor. “We are excited to offer this program to our customers. Many business owners have little time to worry about energy efficiency. That’s where we come in,” says Shawn Carr, Manager of Conservation Demand Management at Hydro Ottawa. The program is intended to help small and medium-sized businesses – such as restaurants, convenience stores, small grocers and more – reduce their environmental impact while saving energy. Businesses can qualify for a number of upgrades to their refrigeration equipment. The BRI program was designed with the busy owner in mind. Hydro Ottawa takes care of everything,

including a free energy assessment by a qualified professional to determine what upgrades would be most effective, and so far, feedback has been extremely positive. Tim Hortons The first Ottawa business to take advantage of the BRI program is the Rideau Street Tim Hortons. The restaurant upgraded fan motors to more efficient units in its coolers and freezers, installed LED bulbs in the walk-in units, installed strip curtains and cleaned condenser coils. The upgrades and cleaning are expected to save the business 11,877 kWh each year. To put this figure into context, that’s enough electricity to power an entire house for over a year. “The transition to this program was easy with no disruption to the business,” says Kasia Smialkowski, General Manager of the Rideau Street store. “Everything that needed to be done was performed in a short time frame.” Refrigeration upgrades and maintenance increases the performance of equipment, giving business owners more bang for their buck with their existing equipment. “The most common comment from customers is

Editha Agustin, the Rideau Street Tim Hortons’ assistant manager, poses in the store’s newly upgraded walk-in fridge. that it’s too good to be true. The fact is, there really is no catch. For qualifying businesses, it’s a great opportunity to increase the efficiency of existing equipment at no cost. We anticipate this will be a very popular program in the Ottawa area,” says Carr. Any business with commercial-grade refrigeration equipment, and an average annual peak demand of less than 250 kW, is eligible to participate. Wondering if you qualify? Call 613-241-9009 for more info or visit

The new Albert at Bay Suites Hotel Logo - November 15, 20


If you’re coming to Ottawa with your BFFs, you’ll have plenty of room in one of our condo-sized suites instead of a cramped hotel room. The Albert at Bay Suite Hotel is where you’ll find the biggest suites in Ottawa for less than a hotel room! All in the heart of downtown close to everything.

Mooney before his weight loss. PHOTO PROVIDED

The other change has been largely organizational. The old Jackpine used more of an integrated model: one office space, a core team and a singular approach to clients. Today, it’s a more flexible model that calls in freelancers and subject experts as needed to build custom teams for projects. Mooney says this approach has been ideal for the creative types he works with, who are no longer “chained to a desk for eight hours a day.” It also encourages him to go to clients more often, a part of the job he always enjoyed. “I like being there. It’s a better setup for them most of the time and it leads to business development. I get to understand a company better,” he says. “For us, it means right now we get to focus entirely on our clients.”


3 blocks from Parliament Hill | 1-800-267-6644

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‘I’M DOING WORK’ Mooney acknowledges this model may not be for everyone, but for businesses that have fairly autonomous workers, it’s at least something to consider. “I think it’s really a matter of personal preference. It’s a matter of industry, it’s a matter of who you work with,” he says. But it’s not really about the particular model that Jackpine employs. Mooney says it’s about entrepreneurs realizing that they don’t have to sacrifice themselves for the good of the business. “When you look at health and life and creativity, you need to invest in yourself.” This past summer, Mooney was on a run by the Rideau Canal when he stopped to catch his breath and noticed something written on a fellow runner’s T-shirt. “I’m doing work,” it read. It was a workout shirt emblazoned with the Nike brand, but for the owner of a branding company, there couldn’t have been a clearer message. “It confirmed why I’m doing this. There are so many times you say, ‘I can’t do this, I don’t have the time, I need to be at work, I need to have this meeting, I need to stay late, I can’t do this for myself,’” Mooney says. “Honestly, our business … has never been better and my personal health has never been better. I think it’s something every entrepreneur needs to think about.”



Habitat for Humanity Greater Ottawa to open third ReStore in Stittsville

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Proceeds from the home reno store go to local Habitat initiatives, homes



Habitat for Humanity Greater Ottawa is opening a new 18,000-square-foot flagship ReStore – its largest retail outlet to date. ReStores sell home renovation supplies and furniture donated by contractors, individuals or Habitat GO’s corporate sponsors, which include Home Depot, Lowe’s, Dulux Paints and local company Euro Tile and Stone. Doors will open at the new outlet, located at 3 Iber Rd. in Stittsville, on Saturday, April 7 at 9 a.m. Habitat GO has two other ReStore locations, located at 768 Belfast Rd. near the Train Yards and 7 Enterprise Ave. just off Merivale Road in Nepean. Proceeds from the home renovation stores support Habitat GO initiatives, including its home-building projects. The local affiliate of the international non-profit is currently undertaking the biggest project in its history – a 16-unit community of townhomes in Orléans known as Leacross Landing. “The ReStores help us to build more homes,” says Myrna Beattie, Habitat GO’s Director of Retail Operations. TREASURES IN STORE Because Habitat GO’s ReStores accept donations from a wide range of businesses and individuals, there are always treasures to be found in store. “It’s like Christmas every day,” says

Beattie. “We never know what’ll come through the door next. We get some pretty unique and wonderful things.” The stores accept new and gently used furniture donations and frequently see solid wood furniture and one-of-a-kind chandeliers, among other things. The ReStore locations also stock a wide selection of home renovation supplies, including paint, flooring and hardware. For those interested in donating, Habitat GO is able to pick up materials for a small fee. Habitat GO’s ReStores serve a range of customers from throughout the city, including small contractors looking to save on project expenses and weekend DIY’ers searching for that special piece for their home. CONSTRUCTION WITH A CONSCIENCE Habitat GO works to help local families strength, stability and independence and independence through affordable homeownership. Qualifying families apply to become Habitat homeowners and the non-profit oversees the planning, permits and construction of the homes. Homeowners pay an affordable, interest-free mortgage, and must complete 500 volunteer hours (350 hours for single-parent families) of “sweat equity,” whether it be working on the construction site of their home or at one

of the ReStore locations. Projects are financed through in-kind contributions, financial donations and proceeds from ReStore sales. To date, the organization has helped 72 families become homeowners. That number is set to increase, as construction continues on the Leacross Landing development in Orléans. The keys to the first four homes from that build site are on track to be handed over to homeowners this spring. In addition to helping put roofs over the heads of local families, many individuals also choose to shop at the organization’s ReStores as an eco-friendly alternative to big-box home reno stores. Through its ReStore locations, Habitat GO diverts 1.7 million pounds of waste from local landfills each year. Contractors

or homeowners often finish a job with surplus materials, and the ReStore gives renovation supplies and furniture a second chance at life, keeping them out of the garbage. “It really is a win-win-win situation for our donors, our shoppers and our environment,” says Beattie. For items it can’t sell, the ReStores recycle all cardboard and unusable metal, such as bent pipes or rusty hardware, which come in on otherwise sellable products. The Belfast Road and – when it opens – the Iber Road locations also accept e-waste, such as old TVs, printers and computer monitors. Collected items are then recycled in Ontario through the Ontario Electronic Stewardship program, which is run by eCycle Solutions.

SAVE THE DATE! WHEN: April 7, 2018. Doors open at 9 a.m. with an opening ceremony at 10 a.m.

WHERE: 3 Iber Road., Stittsville (Intersection Hazeldean Road) WHAT: 18,000 square feet of furniture, lighting, windows, doors,

cabinets, fl ooring, building and electrical supplies, hardware, plumbing AND MORE!

Opening week specials*: 25% off doors, 30% off windows, 50% off

light fixtures, 40% off tubs, toilets & sinks, and 20% off everything else in the store!

Plan to attend!

*Grand Opening specials available at all 3 locations, April 7-14



The Desmarais Building at the University of Ottawa. PHOTO BY PADRAIC RYAN

Beyond the MBA Business schools diversify offerings to meet demands of a specialized workforce BY MARC SHAW




nrolment at several of the region’s top business schools is on the upswing as universities roll out new programs specifically tailored to emerging and high-growth industries, experts say. It’s a turnaround from roughly a decade ago, when the number of students applying for MBA and other graduate management programs slipped in the wake of the financial crisis, officials from several universities say. That prompted some schools to

closely scrutinize their programs and consider the changing needs of prospective students. This includes forging closer connections to the businesses and organizations in need of adept graduates as well as offering more flexibility for students through compressed programs, for example. “After the financial crisis, around 2008, the demand started to increase for a mini-program,” said Eric Saine, executive director of the McGill Executive Institute Desautels Faculty of Management. “You’re finding people that don’t have the time, or budget, to take a (full) MBA or Executive MBA program but they still

“You’re finding people that don’t have the time, or budget, to take a (full) MBA or Executive MBA program but they still want to capture some key learnings that are taught in MBA programs.”

MONDAY, MARCH 26, 2018

Special to OBJ

want to capture some key learnings that are taught in MBA programs.” One of McGill’s unique offerings is a mini-MBA program that’s proving popular with students between the ages of 35 and 50 who are well into their careers. The highly concentrated program – which comes in eight, 16 and 21-day versions – is not meant to supplant McGill’s traditional MBA offerings. Instead, it aims to provide an option for working professionals who don’t have the time for longer course offerings, but are lacking the tools they need to satisfy the future needs of their company. “If you have the time and the resources to take a full-time program, do it. But not everybody has the time,” Saine said. “I get calls from people who have young kids at home or 60-hour workweeks and don’t know when they’re going to find time to get MBA knowledge under their belt. The mini-MBA is a way to ... hit the ground running,” he added. Continued on page 19



Telfer School of Management

MBA Master of Business Administration.


The world is changing. And so is the world of business. At Telfer, we’ve understood that what matters isn’t always what you can count. Our mission is to maintain a network of high-quality connections, and what matters to us is to put you at the centre of everything.

Master of Health Administration.


Whatever it is that matters to you, we provide you with all the means to make an impact. We share with you the close connections we’ve forged with our alumni and the business community so that you can learn alongside leaders, executives and entrepreneurs as brilliant as they are inspiring. Our programs are designed to shape influential leaders and responsible managers who have a positive impact on the lives of people, organizations and communities. Whatever your goals, we are always close by to help you reach them. Our seasoned professors, through their research work, take on the major issues faced by today’s leaders and managers, anticipating and devising solutions to tomorrow’s challenges, particularly in our three strategic areas: business analytics and performance, health systems management, and innovation & entrepreneurship.

Executive Master of Business Administration.

MBCPL Master of Business in Complex Project Leadership.

GRADUATE DIPLOMA Leadership and Management.





















The Telfer MBA is designed to connect you to course content that matters to employers in today’s competitive work environments. May 15

Complete the online application form and submit all requested documents. Your application will be transmitted once you have paid the $100 fee.


$31K (1yr) and $35K (2yr)

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PROGRAM LENGTH 12-month intensive or 24-month professional.


Connect with industry, generate career opportunity and personalize your program with areas of focus.

The Telfer MHA prepares ethical and socially responsible professionals to assume management and leadership positions in the healthcare industry. May 15

Complete the online application form and submit all requested documents. Your application will be transmitted once you have paid the $100 fee.


PROGRAM LENGTH 28-month flexible professional program delivery.


Find exciting career options with genuine societal impact; we offer flexible program delivery.



The Telfer EMBA is for executives and high potential individuals who seek a Global, Practical and Relevant application-based learning platform. July 31

View application requirements: Contact us to speak to an alumnus.



21 months, with 17 months of in-class sessions.


#1 2017 and 2018 Global Executive MBA by CEO Magazine; Signature Series of Six Business Consulting Projects.

The MBCPL is designed to equip executives with the skills essential to define and deliver large, complex and inherently risky projects and programs. July 1

Complete the application form and submit all requested documents. Your application will be transmitted once you have paid the $200 fee.



The Graduate Diploma, an ideal solution if you are an active and experienced professional looking to upgrade your skills with a balanced study schedule. May 15

Complete the application form online and submit all requested documents. Your application will be transmitted once you have paid the $100 fee.


3 years part time – hybrid method.




Managing Complexity, Leadership Development, Strategic Decision Making and Business Transformation.


Understand the strategic importance of HR management and develop your management and leadership skills to improve organizational performance.



COME MEET OUR MASTER’S ALUMNI Engage with alumni from our MBA, MHA, and EMBA programs. MONDAY, MARCH 26, 2018

April 19, 5:30 - 7:00 p.m. Desmarais Building 55 Laurier Avenue East Ottawa Ontario


Register online:



Sprott School of Business


At the Sprott School of Business, we explore complex management issues through our innovative programs, interdisciplinary research and collaborative partnerships. Our activities are aligned along three core strengths: international focus, innovation and responsible management. The Sprott School of Business is accredited by AACSB International and the Network of International Business Schools. Sprott offers a full range of professional and research graduate programs. We are one of only a few schools in Ontario to offer a CPA-Accredited Master’s degree in Accounting, which allows graduates of the program to proceed directly to the CPA Common Final Exam. The Sprott MBA features an integrated management curriculum and the option to concentrate in areas such as Business Analytics and Arts Management. The Sprott MBA is also delivered in China and Colombia. Our MSc and PhD in Management Programs develop skilled researchers with a focus on applied interdisciplinary research under the supervision of a range of research-intensive faculty. In addition, Sprott offers a range of executive and professional development programs. Custom programs are also available. To learn more about the Sprott School of Business and our graduate offerings, please visit us at









Summer 2018: April 15 (if space remains) Fall 2018: May 31 (part-time only)




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Full-time – 2 consecutive summers of full-time study Part-time – 2 years




CPA-Accredited. MAcc grads are exempt from the CPA PEP and proceed directly to CPA Common Final Exam.

The Sprott MBA’s integrated curriculum will equip you to lead and make a difference in a changing global context. You will benefit from an active, collaborative learning environment where worldclass faculty and students come together to share perspectives and challenge conventional thinking.

The MSc in Management provides the research foundation to advance to doctoral studies or applied research careers in the public, private or not-for-profit sectors.


Fall 2018: Late Spring/Early Summer









Fall 2018: May 1

Full-time – 16 months


Project-based, experiential learning. Areas of study include Business Analytics, Arts Management, Financial Management, International Business, Management & Change and more.

Full-time – 2 years

Collaborative research environment.

MBA MBA MA-MBA Economics & Finance MBA China (off-shore) MBA Colombia (off-shore)

MSC MSc in Management

PHD PhD in Management

MASTER OF ACCOUNTING The MAcc provides a gateway to a career in professional accounting. A rigorous program that covers all 4 CPA Electives, allowing for career flexibility.

Master of Accounting Post-Baccalaureate Diploma in Accounting

The PhD in Management produces skilled researchers with the theoretical and practical foundation to address complex management issues.

INTERDISCIPLINARY PROGRAMS Technology Innovation Management (M.Ent, M.Eng, M.A.Sc.)



Certificates in the areas of:


Strategic Leadership Project Management Business Analysis Risk Management Human Resources Social Media

Fall 2019: January 2019


PROGRAM LENGTH Full-time – 4-5 years Part-time – 6+ years

SPECIAL FEATURES Full and part-time study options. Collaborative, interdisciplinary research environment.


GREATER CHOICE In response to changing student demands, many universities are adding specialized programs and finding new ways of closely connecting students to employers. For example, the University of Ottawa’s Telfer School of Management offers both an intensive MBA – a 12-month program where students typically take a leave of absence from their jobs – as well as a 24-month professional MBA that’s geared towards working professionals who will continue working while studying outside of work hours. Within those programs, students can specialize in consulting, entrepreneurship, public management, finance and business analytics. Additionally, a co-op MBA is scheduled to be introduced next year. “For us, enrolment has been on an upward trend for about three years,” said Gregory Richards, director of the MBA program at the University of Ottawa’s Telfer School of Management. “We see a lot of students coming in with technical backgrounds like engineering and information systems, but we also see students from an accounting background. They’ve

“There is always a demand for smart, talented graduates.” – AMBER WALLACE, SMITH SCHOOL OF BUSINESS AT QUEEN’S UNIVERSITY

Linda Schweitzer is the interim dean of the Sprott School of Business at Carleton University.


CHANGING DEMOGRAPHICS There is no such thing as a “typical” MBA student. Students have different budgets, interests and time available for their studies. In addition to coming from a diverse range of professional backgrounds, graduate management classrooms increasingly feature students from around the world. “As with all of our programs, we’re seeing increased demand from international students,” said Linda Schweitzer, the interim dean of the Sprott School of Business at Carleton University. She adds that Carleton has seen steady enrolment in its MBA programs over the past decade without decline. The university has leveraged these changing demographics – international students, primarily from Asia, now comprise more than half of its MBA program – to the benefit of its broader student body. Graduates benefit from the crosscultural exposure and improve their international business literacy. This global outlook has also taken Carleton itself farther afield. Since 2005, Sprott has offered an MBA program in Shanghai that’s open to applicants living in China or Canada.











Networker T H E K A N ATA









SECURING How Kanata North companies are protecting an increasingly connected world from emerging threats. Stephan Jou is the chief technology officer of Interset. PHOTO BY MARK HOLLERON






Networker T H E K A N ATA








SECURING How Kanata North companies are protecting an increasingly connected world from emerging threats. Stephan Jou is the chief technology officer of Interset. PHOTO BY MARK HOLLERON




The cost of a graduate management degree can vary considerably. MiniMBA programs can run approximately $4,000 to $5,000, a relatively low cost with a quick turnaround that some may find appealing, but more traditional MBAs at school where tuition is regulated by the government can come in around $16,000 to $40,000. There are also programs with additional components, such as international trips, that can cost upwards of $80,000.

MONDAY, MARCH 26, 2018

been working for six or seven years and decide it’s time to move on into broader management roles,” he added. It’s a similar story at Queen’s University’s Smith School of Business, which also offers full-time and accelerated programs and has been developing new programs to ensure its graduates’ skills are tailored to new and emerging industries. Over the last decade, the Kingston school has introduced programs focused on analytics, international business, finance and, most recently, a Master of Management in Artificial Intelligence – the first of its kind in North America. “There is always a demand for smart, talented graduates,” said Amber Wallace, director of communications and external relations for the Smith School of Business at Queen’s University.



Stories and photos by Caroline Phillips


Culinary who’s-who serves up successful fundraiser for Shepherds of Good Hope

National Arts Centre executive chef Kenton Leier holds up his dish of tuna tataki with brussels sprouts and spring slaw, served to a sold-out crowd at this year’s A Taste for Hope benefit for the Shepherds of Good Hope.

From left, Katie Jones with Andaz Ottawa Byward Market executive chef Stephen La Salle, Cassandra Chiasson and Zi Zhang.

From left, Shepherds of Good Hope Foundation board members Mark Roundell, vice-president and portfolio manager at RBC Wealth Management Dominion Securities, with John Peters and board chairman Ryan Kilger.

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Can humans and robots work together to deliver great public services? Looking for bold new ideas to serve the public well? We’re here to help.

© 2018 Ernst & Young LLP. All Rights Reserved. 2614393 ED 00

Atelier executive chef and owner Marc Lepine, two-time winner of the Gold Medal Plates culinary competition, seen hanging out with award-winning food writer Anne DesBrisay.

They say it’s rude to take pictures of people while they’re eating, but what choice does a paparazzi girl have at an epic foodie event like A Taste for Hope, where everyone is chowing down on delectable dishes prepared by some of the city’s best-known chefs? A sold-out crowd of 400 hopped from culinary station to culinary station at the sixth annual fundraiser for Shepherds of Good Hope. The $150-a-ticket event (with $100 tax receipt) was back at the Horticulture Building at Lansdowne on March 21, with BMO Wealth Management returning as presenting sponsor. “I wouldn’t want to be looking for a place to eat tonight – all the chefs are here,” quipped Robin Duetta, who produces the flawless evening each year. The who’s-who of culinary talent featured such chefs as Kenton Leier from the National Arts Centre, Marc Lepine from Atelier and Joe Thottungal from Coconut Lagoon, to name just a few of the 20 in total. New this year was Riviera. Its chef and owner Jordan Holley told OBJ. social he “absolutely” plans to return after finding himself very impressed. Even though the room was thick with people, the event didn’t suffer from long food and drink lineups. The mood was relaxed and casual, with Brazilian-influenced jazz music playing throughout the night. The benefit grossed $80,910 while also raising awareness for a non-profit organization best known for being a soup kitchen and shelter to homeless men and women at the corner of Murray Street and King Edward Avenue. Continued on page 29



From left, Bruyère Continuing Care CEO Guy Chartrand with Heidi Sveistrup, CEO and chief scientific officer of the Bruyère Research Institute, Bruyère Foundation president and CEO Peggy Taillon and former patient Caroline McGregor.

Those looking to get a frothy head start to St. Patrick’s Day made a beeline March 9 to the Heart & Crown Irish Pub in the ByWard Market, where the local Irish-Canadian community and its business supporters were raising money for such charities as the Bruyère Foundation. So popular is the annual event – the

$125 tickets sold faster than pints of Guinness on St. Paddy’s Day – that organizers opened up more space in order to squeeze in a larger crowd of 200. It was a full afternoon of Irish fiddle music and dancing from the SFH Irish Dance Studio. Spotted in the crowd were members of the green-blooded Murray family, including Patrick Murray, a partner in the business law group at McMillan LLP, and his brother, Sakto Corp. director Brian Murray. He’s still recovering from a broken foot that he injured while – and this is no joke – showing off his Irish dance moves to his young daughter. Their cousin, Sean Murray, chief executive of Sakto, was also spotted in the packed room. Mariette MacIsaac, manager of the Trinity Development Foundation, attended. So did Kelly Santini law partner Lisa Langevin, who plays the Irish sport of Gaelic football with the Ottawa Gaels. The popular pub is owned by Irishborn Ottawa businessmen Larry Bradley

and Pat Kelly, who also own Bradley-Kelly Construction. Bradley’s adult children – Michael, Kristen and Shauna – work in promotions and special events for Heart & Crown, which has been around since 1992. From Bruyère Continuing Care were its president and CEO Guy Chartrand, along with Heidi Sveistrup, CEO and scientific director of the Bruyère Research Institute. Bruyère Foundation president and CEO Peggy Taillon was present with the chair of the board, lawyer Daniel Fernandes, and Bruyère’s ambassador, 2016 Grey Cupwinning quarterback Henry Burris. As one of the largest health-care centres of its kind in Canada, Bruyère addresses the needs of the aging population in the region, offering complex continuing care, geriatric rehabilitation, stroke rehabilitation, palliative care, long-term care and affordable housing for seniors. At age 26, Caroline McGregor is young and healthy-looking. Yet, the former Bruyère patient suffered from a stroke due to a blood clot almost one year to the day of





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this year’s Irish Canadian Luncheon. “It can happen to anyone,” said McGregor, who works for the Canada Lands Company. She was treated at the Civic campus of the Ottawa Hospital before spending the next 10 weeks as a stroke rehab outpatient at Bruyère, with friends and family helping to transport her to and from the hospital. She had difficulty walking and keeping her balance and had also suffered vision problems and numbness as a result of her stroke. At Bruyère, she worked with a physiatrist, physiotherapists and occupational therapists. The quality of care was excellent, she said. “They didn’t treat me like a number but like a real human being. They really wanted to help me get back on my feet.” Bobby Kerr was back to chair the event, which was expected to raise $20,000, with half of the proceeds going to Bruyère and the other half to a centre in Omagh, Northern Ireland, that focuses on healing, peace and holistic well-being.


Stories and photos by Caroline Phillips


Jasmine Brown, executive director of the Heart of Orléans BIA, with her husband, business coach Eric Deschamps, CEO of Rhapsody Strategies.

From left, Nicole Darechuk, president of Terradare Inc. and a board member with the Orléans Chamber of Commerce, with Catherine Priestman and Christina Sheffield, of CP Business Solutions, along with James Baker, CEO of Keynote Group.

From left, behind-the-scenes dynamo Catherine Landry with Lissa Constantine, CEO and creative director at BirdDog Design, a graphic design and web design studio.

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From left, Gen Benay from Stray Dog Brewing, Kevin Hurtubise, co-founder of Orléans Craft Beer Festival, and prize-winner Nathalie Carrier.


22 Mark Steele and his wife, Caroline Côté, owners of OCCO Kitchen on Innes Road in Orléans.

From left, Jesyka Khaleigha, CEO of Oh, Delicious! healthy meal service, with Stéphany Valcourt, owner of GoldenNest Cleaning, Naja “Nana” Al and Amanda Watson, owner of Country Moments Spa & Wellness Centre in Navan.

COCO Kitchen cooks up after-work fun in Orleans You know a restaurant is doing something right when it’s packed on a Monday night. OCCO Kitchen in Orléans hosted The Great After Work Party, an inaugural networking fundraiser for the city’s east-enders, on March 19. It was the brainchild of Catherine Landry, CEO and founder of Call Betty marketing. The bustling eatery, located in a retail shopping centre on Innes Road, saw dozens of people turn out for the three-hour mixer. The event raised money for the Orléans-Cumberland Food Bank while also welcoming spring (and giving winter a brisk handshake before showing it the door).

“It’s always important to get face-to-face time with people. It’s great that we saw the event on social media, but I feel that it’s valuable to connect us, one individual to another, and to share what’s going on in our businesses.”

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Co-owner Mark Steele has that salt-of-the-earth quality we’ve come to expect from a Newfoundlander. Stunning images from his home province can be seen hanging on the walls as soon as you walk into the restaurant. He helped to raffle off a bunch of donated prizes, and he wasn’t shy about it, either – he hopped up onto tables to command the crowd’s attention.

TUESDAY Mar. 27 @ 7:30 PM

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Catherine Priestman, president of marketing agency CP Business Solutions

Catherine Priestman, president of marketing agency CP Business Solutions, and senior project manager Christina Sheffield caught wind of the The Great After Work Party after it was posted on Ladies Who Lunch, a 19,000-member women’s business networking group, also created by Landry. “It’s always important to get face-toface time with people,” Priestman told “It’s great that we saw the event on social media, but I feel that it’s valuable to connect us, one individual to another, and to share what’s going on in our businesses.” The social butterfly said she’s always looking for ways to meet other likeminded businesspeople. “Because our industry involves a lot of creativity, I like to go to different places and meet different people. It stimulates my imagination so that I can learn things that may interest my clients,” said Priestman. Out supporting the cause was public servant Kevin Hurtubise, who brings thousands of east-end residents together through the Orléans Craft Beer Festival, which he co-founded last year. Hurtubise donated to The Great After Work Party a bunch of passes for this year’s festival, taking place June 7 to 9 outside Centrum Plaza. “I want to meet other business leaders and community leaders who are doing similar work promoting Orléans in the east end of the city,” he said of his reason for attending the party. The gathering was the first time Landry has organized an event in the city’s east end. It came together after she had reached out to Steele’s wife, Caroline Côté, with the idea. “I want people to have lots of food, lots of drink and no attitude,” she had told Côté. Goal accomplished. Everyone got along famously and some attendees were lucky enough to leave toting prizes, including Nathalie Carrier. She’s the executive director of the Quartier Vanier BIA and was also involved in managing the city’s Canada 150 birthday celebrations. She won a taco and tequila party for six at OCCO Kitchen.


OBITUARY Kanata founder Bill Teron remembered as ‘visionary’ community developer that residents should be able to live, work and play within their own neighbourhoods. Wilkinson moved to the region from Toronto around the time Teron was putting his ideas into motion. Then an urban studies teacher, she recalls visiting the developer’s offices and asking endless questions about the scale model of Kanata on display. “It was his vision that I grabbed on to, and so did everyone else who moved there,” she says. “Most visionaries just give you the ideas, they don’t implement them. Bill’s a unique person; he did both.” The integration of nature was an important characteristic of his neighbourhood designs, which focused on walkability. Wilkinson says he used to place the homes in a community and then drive around the street, pointing at where he wanted to see trees added, as though he were adding colour to the black-and-white drawing he’d just traced out.



he developer behind Kanata, its business park and neighbourhoods across the National Capital Region is being remembered as a visionary with a “demand for excellence,” as well as an inspiration to those in his community. William “Bill” Teron died on March 12 at the age of 85. Teron is perhaps best known in Ottawa as the “Father of Kanata.” He purchased 3,000 acres outside the Greenbelt in the 1960s and set about building the model community of Beaverbrook. His vision included the Kanata technology park that stands today as the largest such business park in Canada. Kanata North Coun. Marianne Wilkinson says Teron took a holistic approach to community design, believing

“Most visionaries just give you the ideas, they don’t implement them. Bill’s a unique person; he did both.” – KANATA NORTH COUN. MARIANNE WILKINSON

His son, Chris Teron, says that vision is what most people will remember about his father’s work. “He set really high standards for himself and for what he wanted to accomplish, and it wasn’t good enough in the real estate development business just to build more houses for people. For him, in the housing field, it had to be a complete, beautiful community for everybody involved,” he says. Chris and his sister Kim worked alongside their father for decades at their family firm, Teron International.

The senior Teron’s work earned the respect of fellow developer Bruce Firestone, who moved his family from Rockcliffe to Kanata in part, he says, because of Teron’s influence. “I was a big fan of his,” Firestone says. “It was his demand for excellence. He wanted excellence in design and he wanted excellence in execution. The one thing he didn’t seem to care much about was cost.” Firestone recalls being called down to one of Teron’s project sites to find him arguing with the general contractor about







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where an escalator would go in. Eventually the contractor gave up, exasperated, and walked over to Firestone to tell him this was the third time they would be moving the escalator. “Bill was a perfectionist. If he wanted the escalators moved because he thought it would be one per cent better for someone visiting the building, he’d move them,” he says with a laugh, noting the development ran nearly three times over budget. When the time came for Kanata to hold elections for its first-ever mayor, Wilkinson assumed Teron would be the front-runner. “I asked Bill if he was going to run and he said, ‘No, how about you?’” Wilkinson would become the first mayor of Kanata and go on to build a career as a politician in the area. She would occasionally call on Teron to weigh in on planning decisions or serve as honorary chair in her election campaigns, though she jokes that she never forgave him for that first push into politics. “I put my name forward and that’s just completely changed my entire life. I blame Bill Teron for everything that’s happened to me since,” she says, again with a laugh. Kanata may stand as Teron’s local legacy, but his son hopes people remember his many accomplishments at home and across the country.


Submissions for the 2018 Awards have begun Is your company experiencing remarkable revenue growth? Together the Ottawa Business Journal and Ottawa Chamber of Commerce are once again looking for the fastest-growing companies in the region. No matter what industry you’re in – if you’re a startup or a seasoned player – your company may qualify.

Bill Teron has died at age 85.

Prime Minister Pierre Trudeau appointed him as head of the Canadian Mortgage and Housing Corp. in 1973. He served for seven years in the role and would implement affordable housing programs and inner-city redevelopments in many Canadian cities. Teron was no stranger to philanthropy as one of the founders of the National Arts Centre as well as a trustee at the National Gallery of Canada. He received the Jane Jacobs Lifetime Achievement Award from the Canadian Urban Institute as well as a Queen Elizabeth II Diamond Jubilee Medal and was named an Officer of the Order of Canada. “It’s that cross-section of so many different things,” Chris Teron says. “He really covered so many different sectors of life.”

Application deadline: Tuesday, April 10, 2018 For more information visit produced and presented by

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to the economy, then, are second-class in this world, and that mindset pervades our approach to starting businesses. “We’re pushing more and more people into entrepreneurship. Every college and university has entrepreneurship programs, we’re trying to get people to start more businesses, but if the only mechanism for you to be successful is to try to be Facebook… then our measurement for success is, I think, pretty bad,” Annan tells Techopia.


A new model

Ottawa entrepreneurs F champion steadygrowth startups with new fund by Craig Lord

ed up with the grow-fast-or-perish mantra that has dominated startup communities around the world, two Ottawa entrepreneurs are introducing an alternative funding model to support local “lifestyle businesses” – firms that are growing at a steady clip but won’t yield the exponential returns on investment that venture capital investors are after. Scott Annan and Guido Giordano, the two men behind the Mercury Grove accelerator that spawned Ottawa success stories such as Fullscript, are launching Manual Ventures at the end of the month. The fund targets SaaS firms that already have some monthly recurring revenue under their belts, and ties small loans to that figure. Interest is paid back to investors on a quarterly basis based on how quickly the firm is growing, allowing angels to see a return on their investment without a startup necessarily achieving an exit.

MONDAY, MARCH 26, 2018

“If the only mechanism for you to be successful is to try to be Facebook … then our measurement for success is, I think, pretty bad.”



Scott Annan (left) and Guido Giordano are hoping a new funding model will change thinking around ‘lifestyle businesses’ in Ottawa. Photo by Mark Holleron

Here’s how Manual Ventures works: Both funding and interest payments are tied to MRR. A company can receive a convertible loan from the fund valued as high as five times its MRR. Based on the MRR multiple chosen for the loan, a startup will pay the money back at a higher or lower percentage of the previous month’s sales. So if my startup – let’s call it Craigopia – borrows at a multiple of 4x MRR, my repayments are 6.5 per cent of the revenue Craigopia brought in last month. If 5x, I’d be making payments of eight per cent, and lower if I’d taken less. The total amount payable is dependent on how long it takes to pay back the initial funding. On the anniversary of the loan, the total increases, incentivizing fast growth but not making it a requirement. So if Craigopia repays the funding after just two years, the company will only have needed to return 160 per cent of the initial loan. If it takes three years, the total payback is 170 per cent, and so on. “It basically works out that the faster you grow, the faster you pay it back,” Annan says.

A different lifestyle

What are the advantages to this system? Well, angel investors no longer need to foresee exponential growth and an obvious exit to invest in a startup and see a return. Annan says angels make investments not because they’re hoping to get rich – there are better ways to do that than getting involved in startups, he adds – but because they earnestly want to support the community that has helped them. “It’s more of a passion than an investment.” For startups themselves, they can maintain cash flow without the pressure to meet the demands of the VC environment. Annan says the expectations that – Manual Ventures founder come with venture capital often drive Scott Annan on the modern entrepreneurs to depression, anxiety and approach to startups poor health, and most startups are not built for that kind of growth. “This model is not the best for 99 per cent of companies,” he says. Changing that mindset – whereby Annan says the alternative model addresses a problem he’s seeing in startup founders see raising huge VC rounds as a “badge of honour” – will be Manual communities around the world, Ottawa Ventures’ biggest obstacle, Annan says. included: there are a lot of startups out “The term ‘lifestyle business’ is there today, and VCs are only putting money into the ones that are likely to show considered derogatory when it comes to startups. I think lifestyle businesses are an exponential return. amazing, and if it means you are creating a As a result, companies with hyper great lifestyle for founders, for employees, growth that are likely to be acquired or for customers and investors, that really go public are seeing plenty of cash come should be our goal in society.” their way. Conversely, the firms that are Manual Ventures will begin in Ottawa growing but taking many years to scale with a rolling fund of between $300,000 up – Annan says this is often the case for and $500,000 and just a few startups at Canadian companies – are being tossed launch, but Annan would like to see the aside. Firms with a stable two dozen employees, creating jobs and contributing model eventually spread across Canada.


Local firms central to new $400M publicprivate 5G partnership

Techopia Live brings Ottawa’s hottest startups and coolest tech execs to your screen every week. The live tech show airs at 12:15 p.m. on Mondays and Wednesdays on Techopia’s Facebook and Twitter channels. Check out our ever-growing video archive of 80+ Ottawa tech interviews at, and if you’re reading our digital edition, click play below.

By Craig Lord Five multinational companies with an Ottawa presence are partnering with federal and provincial governments to put Ontario and Quebec on the forefront of fifth-generation network tech. Ciena, Ericsson, Thales, IBM and CGI will spend $200 million over the next five years on research in an OntarioQuebec corridor focused on developing 5G technology. The federal government and both provincial governments will match those funds with $67.7 million each. The resulting public-private partnership will be worth $400 million, and will have the, uh, catchy name of ENCQOR (Evolution of Networked Services through a Corridor in Quebec and Ontario for Research and Innovation). The partnership is expected to “secure” 4,000 jobs in the two provinces. A spokesperson for the federal government clarified that these are existing jobs within the private firms that will be repurposed to focus on the advanced network technology. The feds’ Minister of Science and Innovation Navdeep Bains made the announcement at the Chateau Laurier in Ottawa on Monday, where he called 5G “the gateway to the future and we are just on the brink of this technological revolution.” The governments are pitching 5G, which has the potential of achieving connection speeds more than 100 times faster than current 4G technology, as the pathway to smarter cities, self-driving cars and instantly restocked refrigerators.

Ottawa’s 5G focus

by Craig Lord


here’s a set of servers in Ottawa processing data that may one day uncover a cure for cancer. Techopia Live recently sat down with Roy Chartier and Tyler Nelson, two of the men behind Cancer Computer, a charity that’s taking used hardware and turning that processing power on one of the world’s deadliest diseases. Cancer Computer accepts server donations from partners, refurbishes those rigs and rents the supercomputing power to researchers at little or no cost. Servers with high-computational capacity are needed to simulate how various drugs and proteins will interact with replicating

cancer cells, with the goal of eventually creating a protein that could turn these problematic cells off. Founder Roy Chartier told Techopia Live that he saw a clear gulf between the demand for processing medical data and the available resources, and believed he could bring the Ottawa community together to make an impact. “There was this gap, so we thought there’s an opportunity here to get some used gear and get it processing some science,” he said. When he approached childhood friend and serial entrepreneur Tyler Nelson about


— With files from the Canadian Press

Cancer Computer puts Ottawa processors to use in research

the idea, Nelson said Chartier’s passion won him over. “The conviction that Roy put forward and the team that he had started to assemble was just astounding,” Nelson told Techopia Live. In terms of cancer research today, Chartier said Cancer Computer is the No. 1 processing provider out of 133 North American research institutes on the Open Science Grid, an organization that connects researchers to high-throughput computing services. The all-volunteer organization is still run part-time by the team, but executive director Nelson said he foresees the need to go full-time by the end of the year. Eventually, he’d like to see the cancer computer concept scaled up worldwide, with cities around the globe implementing similar programs. Though running a charitable organization is new for Nelson, he said it’s important to consider new perspectives about what can be accomplished through an entrepreneur’s skillset. “The skills that we assemble through life, and the experiences, can be pivoted toward accomplishing really cool things, amazing things.”

MONDAY, MARCH 26, 2018

Business leaders in Ottawa have long jockeyed to position the National Capital Region as a hub for the emerging technology, with some measures of success. This time last year, Mayor Jim Watson and tech magnate Terry Matthews led a delegation to Queen’s Park in Toronto, lobbying the provincial government for funds to assert the city as a leader in autonomous vehicles and 5G technology. Last May, Ontario allocated $63 million to the Ottawabased Centre of Excellence in Next-Generation Networks, a consortium of startups and large firms aiming to commercialize 5G technology. Speaking to Techopia last summer, CENGN’s vicepresident of marketing and business development Richard Waterhouse said the organization aims to improve Canada’s competitiveness in next-gen networks, and its Ottawa base is critical to that. “The innovation that’s here, and the skills and level of knowledge, is second to none in Canada,” Waterhouse said. Chinese telco Huawei has invested hundreds of millions of dollars in the province, including its 250-person Kanata R&D outpost. Last year, the firm also extended its 5G research partnership with Ottawa’s Carleton University. Last November, Ottawa set up a 5G test site at City Hall in partnership with the federal government. Companies can test and demonstrate any advances they’ve developed and possibly collaborate with the feds’ Communications Research Centre.

Roy Chartier (right) believes the servers he’s peeking out from may contribute to finding an eventual cure for cancer. Photo provided


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addictions and, often, severely traumatic life experiences. “Sometimes, they lose connections with their family,” she noted. “It’s really nice for them to see the kind of support that they get from their own community, and to know that they’re not forgotten.” After some nourishing noshing, the crowd turned its attention to the auction items, including some private dining experiences with Taste for Hope chefs. Harriet Clunie, chef and owner of Beechwood Gastropub, donated an exclusive dinner for six at her restaurant. It sold for $1,700. She told OBJ. social how she had the opportunity to take an eye-opening tour of the Shepherds of Good Hope facilities after helping out there one day, preparing a lunch for a group of female donors. “I just think that they do such amazing, progressive work,” she said. “I really want to be part of the community, and I really try and give back whenever I can.” Stephen La Salle is the executive chef at the Andaz Ottawa Byward Market hotel and its signature restaurant, Feast + Revel. He’s been known to take his team over to the Shepherds of Good Hope to cook up dinner for everyone there. They also serve the meal. “It’s great to give back to our community, and the Shepherds of Good Hope is in our neighbourhood,” he said.

Joe Thottungal, chef and owner of Coconut Lagoon, with Harriet Clunie, chef and owner of Beechwood Gastropub.

Continued from page 20 It’s more than that, though, the room heard. The Shepherds of Good Hope runs innovative programs, such as helping alcoholics who are chronically homeless. It also operates five supportive housing residences throughout the city, with plans to open a sixth one in the east end in the next couple of years. On average, the Shepherds of Good Hope dishes out 800 meals and serves about 450 people in shelter and supportive housing on a daily basis. Deirdre Freiheit, president and CEO of the facility, took to the stage to thank the chefs, event sponsors and attendees for supporting a vulnerable group of people who struggle with mental health,

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Company/Address/ Phone/Fax/Web BBB Architects Ottawa Inc.* 400-47 Clarence St. Ottawa, ON K1N 9K1 613-241-6446 / 613-241-4101 GRC Architects 401-47 Clarence St. Ottawa, ON K1N 9K1 613-241-8203 / 613-241-4180 Architecture49 Inc. 152-200 Tremblay Rd. Ottawa, ON K1G 3H5 613-238-0440 / 613-238-6597 Hobin Architecture 63 Pamilla St. Ottawa, ON K1S 3K7 613-238-7200 / 613-235-2005 CSV Architects 402-1066 Somerset St. W. Ottawa, ON K1Y 4T3 613-564-8118 / 613-729-3362 KWC Architects 201-383 Parkdale Ave. Ottawa, ON K1Y 4R4 613-238-2117 / 613-238-6595 McRobie Architects + Interior Designers Inc. 100-66 Queen St. Ottawa, ON K1P 5C6 613-238-2072 / 613-238-2094 Edward J. Cuhaci and Associates Architects 100-171 Slater St. Ottawa, ON K1P 5H7 613-236-7135 / 613-236-1944 NORR Architects & Engineers 600-55 Murray St. Ottawa, ON K1N 5M3 613-241-5300 / 613-241-4245 COLE + Associates Architects 595 Byron Ave. Ottawa, ON K2A 4C4 613-728-0008 / 613-728-2364 Robertson Martin Architects 216 Pretoria Ave. Ottawa, ON K1S 1X2 613-567-1361 / 613-567-9462 Watson MacEwen Teramura Architects 400-116 Lisgar St. Ottawa, ON K2P 0C2 613-232-0330 Chmiel Architects 200-109 Bank St. Ottawa, ON K1P 5N5 613-234-3585 / 613-234-6224 HOK Architects 101-205 Catherine St. Ottawa, ON K2P 1C3 613-683-1818 / 613-226-9656 IBI Group Architects 400-333 Preston St. Ottawa, ON K1S 5N4 613-241-3300 / 613-241-1130 N45 Architecture 43 Eccles St., 2nd floor Ottawa, ON K1R 6S3 613-224-0095 / 613-224-9811 Parkin Architects 200-20 James St. Ottawa, ON K2P 0T6 613-739-7700 / 613-739-7780 Christopher Simmonds Architect 45 Eccles St. Ottawa, ON K1R 6S3 613-567-7888 / 613-567-7528 Douglas Hardie Architect* 301-311 Richmond Rd. Ottawa, ON K1Z 6X3 613-792-3200 / 613-792-3209 LineBox Studio 503-126 York St. Ottawa, ON K1N 5T5 613-216-2609


No. of registered architects

No. of Ottawa support staff

Managing partners/ Year established



Ritchard Brisbin partner in charge 1988







Barry Hobin founding partner 1979



Peter Simister, Robert Froom, Anthony Leaning, Darryl Hood, Jessie Smith principals 1998



Maurizio Martignago Ralph Wiesbrock partners 1975


David McRobie president William Crompton vice-president 1989


John Cook Martin Tite Alex Leung principals 1985 Glen Klym principal architect Will Prange, Rick Taylor principals 2014

Notable clients or projects in 2016-17



Commercial architecture


Design-build; sustainable design/green building; integrated design process; universities; schools; colleges; community centres; recreational facilities; office buildings; military facilities; heritage restoration; museums; libraries

PWGSC; DND/DCC; PSC; City of Ottawa; City of Kingston; Starbucks; St. Lawrence College; Cornwall Community Hospital; CEPEO; CDSBEO; UCDSB; VMSO; CNL

Security and defence; educational; institutional; laboratories; health care; science and technology; sports and recreation; municipal; sustainability; interior design; barrier-free design; fit-ups; transportation; culture; historical; retail

City of Ottawa; Salvation Army; Invest Ottawa; Regional Group/eQ Homes; Morley Hoppner; Rendezvous LeBreton Group; Uniform Developments; Taggart Group; The Jewish Community Campus; the long-term care sector across eastern Ontario; school boards in Renfrew County and Ottawa

Master planning and urban design; long-term care and seniors’ housing; non-profit housing; educational facilities; condominiums; custom homes; churches; retail; recreational; civic; entertainment; sustainable and LEED design; adaptive re-use and renovations; heritage restoration

Ottawa Salus; OCH; Carlington Community Health Centre; Sustainable design; passive house design; LEED consulting; institutional, Somerset West Community Health Centre; Cornerstone commercial, educational, multi-unit residential; child care design; office Housing for Women; CMHC; City of Ottawa; Health Canada; fitup; new construction; adaptive reuse; heritage conservation PWGSC; National Capital Commission PWGSC/PSPC; NCC; NRC; Canadian Museum of Science and Technology

Heritage renovation and restoration; adaptive use; laboratory and scientific facilities; functional programming; financial institutions

Arnon; Ottawa Train Yards; Ashbury College; Movati Athletic; Gillin Engineering and Construction; PWGSC; Taggart Realty; Great West Life; MacEwen Petroleum; Farm Boy

Office; retail; hotel; educational; public transportation; corporate interior design

Zofia Jurewicz president Algonquin College – IELCIIE; Ottawa Catholic School Board Educational; institutional; laboratories; health care; health clubs; Jerzy Jurewicz, David Bull, – St. Patrick’s High Sschool; Carleton University – commercial; mixed use; heritage restoration; interior design; Xu Feng MacOdrum Library master planning; space planning; fit-ups vice-presidents 1963





Tobias Fellows principal 2003

PWGSC; RCM; RCMP; DND; Museum of Science and Technology; DFAIT; OPP; City of Ottawa; City of Kingston; CSC; Symphony Homes; Infrastructure Ontario; BGIS

Government; justice; corrections; sports and recreation; heritage renovations; transportation; education; commercial; residential; health sciences; hospitality



David K. Cole principal 1986

PSPC; RCMP; Dream Office Management; University of Ottawa; BGIS; City of Ottawa; Ron Eastern Construction; NCC; CSC; CSTMC

Government/institutional; universities; municipal; recreational; laboratories; corporate/commercial; interior design; sustainable design/LEED accredited; residential; heritage



Robert Martin Danica Robertson principals 1973


Feasibility studies; master planning; building condition assessments, building envelope science; heritage conservation; barrier-free design; sustainable design; building information modelling; tenant fit-ups; interiors; commercial; residential



Lesley D. Watson Rick MacEwen Allan Teramura partners 1990

Seniors and long-term care facilities; research and teaching laboratories; PWGSC/PSPC; Defence Construction Canada; University heritage conservation and adaptive re-use; interior design and space of Ottawa; Carleton University; Queen’s University; Shared planning; university facilities; data centres; physical security; programming Services Canada; National Capital Commission and feasibility studies; strategic analysis; P3 consulting



Richard Chmiel president 1996



J. Denis Seguin principal and senior viceWND president 1996

Strategic facility planning; compliance roles; master planning; architecture and interior design; feasibility studies; programming; consolidation planning



Diane E. Phillips director and senior practice lead - architecture 2002

University of Ottawa; Carleton University; University of Ottawa; Bank of Nova Scotia; Sunlife Financial; CBRE; Sakto Corp.; District Realty; Chateau Laurier; Museum of History; Larco Hospitality

Educational; health care; institutional and commercial; sustainability and accessibility; small and large renovations and/or fit-ups; DB and P3 compliance and pursuits



Robert C. Matthews principal Vlad Popovic, Nathalie Routhier, Gary Wentzell partners 2014


All aspects of planning; institutional; educational; office/corporate; retail; sports and recreation; custom residential architecture and interior design; charitable projects



Robert Boraks director 2000

Children’s Hospital of Eastern Ontario; Montfort Hospital; The Ottawa Hospital; Centretown Community Health Centre; Queensway Carleton Hospital; Royal Ottawa Hospital

Government; health care; justice; corrections; recreation; education; research; laboratory; LEED; EDAC; interior design



Christopher Simmonds principal 1997

The Eddy Condominums, 1000 Wellington; OCISO Social Housing, 140 Den Haag; Tomlinson head office; Citigate Nepean

Full architectural services; interior design; landscape design



Douglas Hardie principal 1980


Single-family residential to high-rise condominium; commercial; building science



Andrew Reeves principal, partner and owner 2007

Shopify head office; Klipfolio; St. Charles Development mixed-use residential

Architectural; interior design; landscaping; LEED; lighting; sound

The Slater condominium building; Joule fit-up (Canadian Medical Association)

Life-cycle building retrofits; office commercial; interior design and planning; multi-unit residential

WND = Would not disclose. *Did not respond to 2017 survey – using data from previous years. Should your company be on this list? If so, please send details to This list is current as of August 8, 2017. © 2017 by Ottawa Business Journal. All rights reserved. This material may not be reproduced by any method in whole or in part without written permission by Ottawa Business Journal. While every attempt is made to ensure the thoroughness and accuracy of the list, omissions and errors sometimes occur. Please send any corrections or additions by e-mail to OBJ lists are primarily compiled using information provided voluntarily by the organizations named. Some firms that may qualify for the list are not included because the company either failed to respond to requests for information by press time, because the company declined to take part in the survey or because of space constraints. Categories are drawn up in attempt to gather information of relevance to the Ottawa market. Research by Patti Moran. Please send questions and comments to

FOR THE RECORD Contracts The following contains information about recent contracts, standing offers and supply arrangements awarded to local firms.

TPG Technology 887 Richmond Rd. Description: Informatics professional services Buyer: CRA $10,000,000

General Dynamics Land Systems-Canada 1941 Robertson Rd. Description: Miscellaneous communications equipment Buyer: DND $31,931,313

Tiree Facility Solutions Inc. 1050 Morrison Dr. Description: Human resource services Buyer: PWGSC $8,606,333

S.i. Systems Ltd. 170 Laurier Ave. W. Description: Informatics professional services Buyer: CRA $10,000,000 Veritaaq Technology House Inc. 1111 Prince of Wales Dr. Description: Informatics professional services Buyer: CRA $10,000,000

Excel Human Resources Inc. 102 Bank St. Description: Informatics professional services Buyer: Citizenship and Immigration Canada $6,351,070 Mindwire Systems Ltd. 1545 Carling Ave. Description: Informatics professional services Buyer: Citizenship and Immigration Canada

People on the move Mike Brennan has been named chief executive officer of the Royal Architectural Institute of Canada. An MBA graduate of Carleton University, Brennan has an extensive background as an executive in both the not-forprofit and for-profit sectors with organizations such as CESe, the Canadian Association of Occupational Therapists and Scotiabank. Borden Ladner Gervais LLP recently hired two new associates. Natasha Gulati practises in the areas of intellectual property, intellectual property litigation, patents and life sciences. Matt Perron, who previously worked at Norton Rose Fulbright, practises in the areas of business and corporate commercial and commercial real estate.

Stiff Sentences Inc. 9 Gurdwara Rd. Description: Strategic communication services Buyer: Veterans Affairs Canada $4,520,000

Veritaaq Technology House Inc. 1111 Prince of Wales Dr. Description: Informatics professional services Buyer: CRA $2,000,000 Calian Ltd. and Tundra Technical Solutions Ltd., in joint venture

344 Legget Dr. Description: Informatics professional services Buyer: CRA $2,000,000 Deloitte Inc. 100 Queen St. Description: Human resource services Buyer: PWGSC $1,750,000

S.i. Systems Ltd. 170 Laurier Ave. W. Description: Informatics professional services Buyer: CRA $1,500,000 Calian Ltd. 344 Legget Dr. Description: Informatics professional services Buyer: CRA $1,500,000

Oracle Canada 45 O’Connor St. Description: ADP software Buyer: Employment and Social Development Canada $2,285,117 S.i. Systems Ltd. 170 Laurier Ave. W. Description: Informatics professional services

two million passengers. The awards, which are determined by passenger surveys, measure 34 key performance indicators. Ottawa Tourism took home a pair of honours at the recent Canadian Sports Tourism Alliance Awards. Darrell Cox, the agency’s manager of sports and culture, received the organization’s Sport Tourism Champion of the Year award, while Ottawa Tourism itself received the Sport Tourism Organization of the Year award. Gusto Worldwide Media production The Latin Kitchen has been nominated for a James Beard Award in the Television Program, In Studio or Fixed Location category. Often dubbed the “Oscars of the food world,” the James Beard Foundation Awards celebrate inspiring culinary professionals in their respected fields, including chefs, cookbook authors and broadcast media. The winners of the 2018 Media Awards will be announced on April 27 in New York City. The Latin Kitchen also recently won two Taste Awards for Best International Program and Best Ethnic Lifestyle and Documentary (Black/Latino/Asian). Lystek International, part of Ottawabased Tomlinson’s environmental services division, has received the Canadian Construction Association’s International Business Award. The CCA awards recognize the contributions of individuals, organizations and products that promote and enhance the Canadian construction industry through innovation, projects or dedication to the industry.


The Ottawa International Airport had two podium finishes at the recent Airport Service Quality Awards sponsored by Airports Council International. The airport won the gold medal in the category of Best Airport by Size and Region – North America for airports that serve between two million and five million passengers per year and tied for second place in the category of Best Airport by Region – North America among all airports serving more than

Systemax IT Solutions 333 Preston St. Description: Informatics professional services Buyer: Employment and Social Development Canada $4,599,000

Buyer: CRA $2,000,000

MONDAY, MARCH 26, 2018

Hats off


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2018-03-01 2:11 PM




Create lasting Memories with Mom this May. Book your Mother’s Day brunch, lunch, and dinner at one of our many restaurants, eateries, and bakeries.

Preston Street has never been so funny.

Hilarious humour every night of the week.


Upcoming live comedy shows:

March 27 - April 1 – Glen Foster w/ MC Tommy Savitt | April 3 - 8 – Tommy Savitt w/ MC Matt Bergman | April 10 - 15 – Olivia Arrington w/ MC Barry Taylor | April 17 - 22 – David Acer w/ MC Keesha Brownie | April 24 - 29 – Arthur Simeon w/ MC Toby Muresianu | 8:00 PM, 8:30 PM, 10:30 PM. Tix Online. Absolute Comedy, 412 Preston St.

MONDAY, MARCH 26, 2018

From yoga to fitness, massage to chiro our merchants are standing by to cater to all of your Mom’s needs.

Explore hunting quality antiques from a wide variety of eras at one of Ottawa’s largest antique dealers. A Fine Thing Antiques Ottawa, 989 Somerset St. W. Your one-stop shop for children’s formal wear for all special occasions. Weddings, First Communion, Christening outfits, flower girl dresses & ring bearer suits, and much more! Vasto Boutique, 225 Preston St. It all starts in your closet. Get your fashion inspiration for this Spring season by visiting Vincent, a contemporary women’s boutique in the heart of our Little Italy. Vincent, 444 Preston St. Stop by Musca Wine Pressing and Supplies where you can find more than just the freshest juices to make your own wine. You will also find great wine related gifts for your mom. 969 Somerset St. W.

Exhibit: St. Louis – Ship of Fate - March 21 - April 29

Through photographs, texts and audiovisual materials, St. Louis – Ship of Fate explores the circumstances that led to a huge human rights tragedy for more than 900 Jewish refugees and the rise of Nazism. Canadian War Museum, 1 Vimy Place, Ottawa.

Blink – By Phil Porter – April 5 -14, 2018


Treat your Mom to a relaxing day of pampering this year with marvelous manicures, perfect pedicures, fabulous facials, and a sassy style at one of Preston’s spas or professional hair salons.

Discover our hidden gems

Live entertainment


Finding the perfect gift on Preston Street is easy with our pampering experts

The lives of two shy individuals virtually collide and a charming, delicate and darkly funny love story unfolds before your eyes. Tix online. Tuesday - Saturday at 7:30 PM, Sat/ Sun matinee at 2:30 PM. The Gladstone Theatre, 910 Gladstone Ave.

Snake Oil – By Jayson McDonald – April 26 - May 5, 2018 A dark comedy where Sam Saginaw isn’t just selling you one hundred percent legitimate, bonafide, SNAKE OIL – he’s giving you, and an invitation to connect with the divine spark that drives the universe ever outward. Tix online. Tuesday - Saturday at 7:30 PM, Sat/ Sun matinee at 2:30 PM. The Gladstone Theatre, 910 Gladstone Ave. Live Jazz with Tim Bedner and friends

Come out and let the fine wine and jazz soothe your soul. Every Sunday from 5:30 PM- 8:30 PM. La Roma, 430 Preston St.

Visit for more details. To have your event listed, contact us at

Mother’s Day Contest! Participate before May 7th!

Share your #MemoriesWithMom with the @prestonstreetbia for a chance to win a Mother’s Day Prize Package! Tag @prestonstreetbia on Facebook, Twitter, or Instagram with your photo and story about why your mom is the best Mama. #PrestonStreetBIA #MemoriesWithMom Preston Street BIA Reserves the right to share submitted pictures and stories on website or social media. Contest closes May 7th. Draw date is May 11th, 2018.

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