VALUE FOR MONEY Great Places considers the broader aspects of value for money (VFM) where cost is only one element, and service, quality, customer satisfaction and sustainability are also crucial. Achieving value for money is a consideration across all our decision-making and is key to all our services, including repairs, maintenance and improvement of homes. We have two overarching priorities which both have an emphasis on improving value for money: providing excellent customer service and becoming financially stronger.
88%
of our residents were satisfied that their rent was good value for money
£5 MILLION
spent on improving residents’ homes this year, next year we plan to spend even more Through our various money saving initiatives, this year we’ve saved residents over
£1 MILLION
34 residents were referred to our debt management team. We helped these residents increase their annual income by a collective total of
£27,000
24
We piloted a downsizing initiative to give up to 10 households the chance to move into a smaller home that’s cheaper to run. To encourage residents, we offered a range of incentives including up to £600 towards removal costs In Salford, we helped residents reduce their rent arrears. The total amount raised during the project stands at £70,000 With Salford-based Footlights Theatre Company we staged an exciting performance of “Just A Few Quid”, a play about the dangers of loan sharks Our award-winning NHS No Smoking campaign helped residents kick the habit and save an estimated £2,000 per year