Thank you for your support!
Greetings From The President You are receiving this calendar as thanks for your past support to Franklin Community Health Network. We are grateful for the way our community supports our affiliates, including the hospital and our committed team of health care providers. Franklin Memorial Hospital is your community hospital. We exist to serve you and your loved ones: to provide hope, healing, and recovery. This past fiscal year was a pivotal year for our organization. Throughout the year, the Franklin Community Health Network board of directors engaged in a process to analyze strategic options for the network’s future and concluded that membership in the MaineHealth system best positions our organization to assure the provision of health care services for our communities for the next generation. Our membership took affect on October 1, 2014. You will continue to receive the kind of high-quality care that you expect, and will see expanded access to wellness promotion initiatives. Your gift will provide support for our most immediate needs. Or, you can direct your gift to a particular department or program. Simply use the envelope provided below to make your contribution. Please consider making as generous a gift as you can. Thank you in advance for your gift that will provide needed resources to make an immediate impact. Sincerely,
Rebecca Arsenault President/CEO
Donor acknowledgement of all gifts received between July 1, 2013 and June 30, 2014 can be viewed on our website at www.fchn.org/support.
Franklin Health Medical Practices
Nicole Donahue, CPNP
Daniel Buck, DPM, FACFAS
Linda Lockhart, PMHNP-BC
Behavioral Services Arthur Dingley, JD, DO Rebecca Chandler, PMH-NP, CS Linda Lockhart, PMHNP-BC
Livermore Falls Family Practice Heidi Decker, MD Mary Dunlap, FNP James Smith, DO
Farmington Family Practice Kendra Emery, DO Deborah Hamilton, MD Calli Meader, PA-C Kristine Sanden, DO Linda Seabold, PA-C
Orthopaedics Daniel Buck, DPM, FACFAS Sarah Sirois, PA-C Elaine Mau, MD Wayne Moody, MD Thomas Pulling, MD David Wexler, MD, FRCS
Internal Medicine Stephen Goss, DO Beth Hartsock, ANP, FNP Stacy Hershfeld, DO Robert O’Reilly, DO
Surgery Eric Gunther, MD G. Thomas Marshall, MD, FACS
Need a doctor? Call our physician referral line 1-800-450-2075
Jennifer Zeliger, MD
Erika Schumacher, MD
Dermatology Joshua Sparling, MD Pediatrics Lorien Batt, MD, FAAP Gabriel Civiello, MD, FAAP Nicole Donahue, CPNP Erika Schumacher, MD Iris Silverstein, MD, FAAP (Developmental Pediatrics) Women’s Care Constance Adler, MD Tara Aumand, MD Jacques Belair, MD Susan Kearing, DO Susan Tinguely, FNP Jennifer Zeliger, MD
Franklin Health is a multi-specialty group practice sponsored by Franklin Memorial Hospital that includes nine medical and surgical practices. Franklin Health is the largest provider of health care services in the region. The practices are linked together by technology, an integrated medical record, and a common concept of patient- and family-centered care. Our newest providers are pictured above.
Primary Care Services All Franklin Health primary care medical practices (Farmington Family Practice, Internal Medicine, Livermore Falls Family Practice, and Pediatrics) have made the transition to a PatientCentered Medical Home (PCMH) model of care. The PCMH model designates a primary nurse-provider team that coordinates patient care across a continuum of settings ranging from the primary care office to specialty clinics to inpatient areas. The PCMH model demonstrates the benchmarks of patientcentered care, including: • Same day appointments as needed, • Expanded hours, • 24/7 access to a provider, and • Appropriate use of proven health information systems. Research shows that medical homes can lead to higher quality and lower costs, and improve patients’ and providers’ reported experiences of care.
Farmington Family Practice 778-3326 Internal Medicine 778-4922
Livermore Falls Family Practice 897-6601 Pediatrics 778-0482
Our health care practitioners communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Patients and families receive timely, complete and accurate information in order to effectively participate in care and decision-making. Pictured above is Dr. Stephen Goss, a provider at Franklin Health Internal Medicine.
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HEALTH TIP: Quitting smoking is always one of the top
resolutions that individuals make over the New Year. To improve your odds for success, call the Maine Tobacco HelpLine for support at 1-800-207-1230.
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Cardiovascular Health Services Adults with newly diagnosed heart conditions, along with those with chronic heart and vascular conditions need the care of heart specialists. Cardiologists provide comprehensive cardiovascular assessment and evaluations for patients at Franklin Memorial Hospital. Consultations range from medication adjustments, diagnostic testing, and pacemaker evaluations, to lifestyle management and risk assessments. Cardiologists affiliated with MaineHealth Cardiology provide the services including: Dr. Lesley West, Dr. Heinrich Grube, and Dr. Paul Frey. Cardiology and vascular services are also provided at the Androscoggin Valley Medical Arts Center at 21 Main Street in Livermore Falls. Those who have endured a major heart event, such as heart attack or heart surgery, will benefit from our medically supervised cardiac rehabilitation program. Participants safely and gradually increase physical activity, while learning how to reduce heart disease risk factors such as high blood pressure, high cholesterol or lipid levels, diabetes, smoking, and being overweight.
Cardiology Services 779-3120
Cardiology Services (in Livermore Falls) 897-6601 Cardiac Rehab Services 779-2734 Vascular Services (in Livermore Falls) 897-6601
Dr. Paul Frey specializes in the treatment of peripheral vascular disease, a slow and progressive circulation disorder in which organs may not receive adequate blood flow for ordinary function. Dr. Frey offers monthly vascular clinics at the Androscoggin Valley Medical Arts Center, a new service that was added in 2014. Diagnostic vascular imaging is also provided by a certified vascular technologist.
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HEALTH TIP: Be physically active every day. Thirty minutes
of physical activity on most days of the week can help lower blood pressure, lower cholesterol, and keep your weight at a MARCH 2015 healthy level. S
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Pulmonary Rehabilitation
Need a doctor? Call our physician referral line 1-800-450-2075
Pulmonary rehabilitation programs are designed to help people with pulmonary problems such as COPD, emphysema, chronic bronchitis, and other respiratory diseases, recover faster and improve their quality of life. It includes exercise, education, counseling and support for patients and their families. Pulmonary rehabilitation can not cure lung disease, but it can greatly improve one’s quality of life. In October 2013, the Pulmonary Rehabilitation Program at Franklin Memorial Hospital received its first-ever certification by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). AACVPR-certified programs are recognized as leaders in the field of cardiovascular and pulmonary rehabilitation because they offer the most advanced practices available.
Pulmonary Rehabilitation 779-2734 Franklin Memorial Hospital, first floor
Pulmonary rehabilitation can not cure lung disease, but it can greatly improve one’s quality of life. From left: Jessie Gray, RN; David Hyde, MD, pulmonary rehab medical director; and Meghan Hoar, CRT, respiratory therapist.
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HEALTH TIP: Talk to your doctor about colon cancer
screening, especially if you are age 50 or older, you or a close relative has had colon cancer or polyps, or if you have inflammatory bowel disease. S
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Androscoggin Valley Medical Arts Center
Need a doctor? Call our physician referral line 1-800-450-2075
This past year, more than $620,000 was received from the Estate of S. Paul Washburn. On November 21, 2013 Paul died peacefully at his home at the age of 92. He had been a resident of Livermore Falls for most of his adult life. On August 28, 2014 the Androscoggin Valley Medical Arts Center was dedicated in memory of Paul, whose generous bequest to Franklin Memorial Hospital came with his enduring wish to have a health center built in a prominent Livermore Falls location. This wish came to fruition in January 2012. The Androscoggin Valley Medical Arts Center offers the following services: • Primary care by Franklin Health Livermore Falls Family Practice: Mary Dunlap, FNP; Heidi Decker, MD; and James Smith, DO. • Cardiology and vascular services • Pulmonary care • Sports medicine • Physical therapy • Imaging services: x-rays, ultrasound, vascular imaging, and digital mammography • Mental health counseling • Women’s gynecological and pregnancy care • Vasectomy • Laboratory services
Androscoggin Valley Medical Arts Center 897-6601 21 Main Street, Livermore Falls
Above: Joseph Bujold, FCHN board chair, and Rebecca Arsenault, FCHN president, after unveiling the commemorative plaque that dedicates the Androscoggin Valley Medical Arts Center in memory of S. Paul Washburn, who left a generous bequest to Franklin Memorial Hospital.
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April 2015
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HEALTH TIP: Drinking alcohol in moderation means having
no more than one alcoholic drink per day for women and no more than two alcoholic drinks per day for men.
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NorthStar EMS
Need a doctor? Call our physician referral line 1-800-450-2075
NorthStar is the regional ambulance service of Greater Franklin County. Its professional staff of Emergency Medical Technicians (EMTs) respond to more than 5,000 calls a year spread over 2,800 square miles. NorthStar is dispatched out of five base locations strategically positioned throughout the region. Paramedics are the most advanced EMTs and can administer medications, start intravenous lines, provide advanced airway management for patients, and resuscitate and support patients with significant problems such as heart attacks and traumas. There is always a paramedic available to respond in these kinds of emergencies. NorthStar crews are additionally involved in thousands of hours of community service each year. CPR trainings, bicycle safety rodeos, presentations at area schools, and mock accident scenes are just a few of the ways that NorthStar contributes back to the community. In April, NorthStar unveiled an ambulance painted in a purple-andwhite color scheme and adorning symbolic oversized ribbons to bring awareness to the issue of domestic violence. The ambulance is another representation of our organization’s ongoing commitment to domestic violence awareness, community education, and support services.
For Emergencies Call 9-1-1
NorthStar Administrative Offices 779-2400
In April 2014, NorthStar unveiled its first health-theme-awareness ambulance painted in a purple-and-white color scheme and adorning symbolic oversized ribbons to bring attention to the issue of domestic violence. In 2015 NorthStar will add another themed ambulance; this time a pink and white breast cancer awareness ambulance subsidized by the Franklin Memorial Hospital Auxiliary. Above from left: Lee Ireland, NorthStar regional operations manager and Gerald Cayer, Franklin Community Health Network executive vice president.
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May 2015
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HEALTH TIP: Know the major signs and symptoms of a stroke: sudden numbness
or weakness of the face, arms, or legs; sudden confusion or trouble speaking; sudden vision problems; sudden trouble walking; dizziness or loss of balance or coordination; and sudden severe headache with no known cause.
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Mother’s Day
JUNE 2015
Memorial Day
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Community Health Outreach Healthy Community Coalition of Greater Franklin County, in existence now for 25 years, is one of the oldest health coalitions in the country. Its mission is to measurably improve the well-being of all people in Greater Franklin County using a coordinated public health approach of education, health promotion, and outreach. With its qualified staff of public health professionals, including health educators, a nurse practitioner, registered nurses, a registered and licensed dietician, a dietetic technician, and a certified nursing aide, Healthy Community Coalition offers health screenings, health information, and programs and events to support healthy lifestyles that prevent disease and improve quality of life. Community outreach efforts appear in every town and corner of the region. Each year more than 8,000 individuals benefit from the outreach activities of the coalition with many receiving health risk appraisals (HRAs) on the mobile health unit. HRAs include a blood pressure and cholesterol check and individualized health education. Additional services offered include: bone density screenings, flu immunizations, body composition analysis, free clinical breast exams, education on tobacco, nutrition, physical activity, lead, and substance abuse, and education on the prevention of breast, cervical, colon, lung, prostate, and skin cancer. In addition, Healthy Community Coalition also offers a fee-for-service custom worksite wellness program for employers.
Healthy Community Coalition of Greater Franklin County 779-3136 105 Mt. Blue Circle, Suite #1, Farmington
Above: Brady Croteau, Healthy Community Coalition program associate, is the primary health educator who staffs the mobile health unit. Services offered include health screenings, health education, and programs to support healthy lifestyles. Community outreach efforts appear in every town and corner of the region.
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June 2015
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HEALTH TIP: Wear sunscreen, seek shade, and cover up to
Father’s Day
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help lower your risk for sunburn and skin cancer. Check your skin regularly for lumps, rashes, sores, discolorations, and other changes. S
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The Emergency Department Our emergency department provides 24-hour care for individuals with urgent medical, surgical, and traumatic conditions ranging from heart attacks to broken bones. Patients with serious conditions are stabilized here and may be admitted to the hospital—or in the most critical cases—transported by NorthStar ambulance or LifeFlight helicopter to a major trauma or specialty center. Patients seeking health care in the emergency department should enter the designated entrance where a staff member will greet them and explain the next steps. All patients are first seen in triage for a health assessment. We treat patients according to the urgency of their condition, so those with more serious conditions are treated first. The sickest patients are placed in a room quickly, with registration taking place at the bedside. Those with non-urgent conditions like generalized aches and pains or a sore throat, should always call their regular doctor first, before going to the emergency department. Even when the office practice is closed, there is always a provider on call. The Franklin Memorial Hospital emergency department has six treatment rooms; a special eye, ear, nose, and throat room; a designated trauma room; a designated mental health room; and a special care treatment room. Since 2012, the department is a secure unit that provides for safer care and increased security.
Franklin Memorial Hospital Emergency Department 778-2250
According to the American College of Emergency Physicians, all the following symptoms are warning signs of a health emergency: unconsciousness; chest pain lasting two minutes or more; uncontrolled bleeding; sudden or severe pain; coughing up or vomiting blood; trouble breathing; severe or persistent vomiting or diarrhea; confusion or other changes in mental state; trouble speaking; changes in vision; and suicidal or homicidal feelings. Above, Dr. Joanie Peter joined the medical staff of the emergency department in August 2014.
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you or someone you know is having a heart attack—don’t wait—call 911 immediately.
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The Inpatient Experience
Need a doctor? Call our physician referral line 1-800-450-2075
Patients at Franklin Memorial Hospital receive care from our highly qualified medical/surgical team that includes doctors, a physician assistant, nurses, nursing and medical students, pharmacists, physical therapists, respiratory therapists, medical specialists, a case manager, dietician, and others who help make our patients’ experience positive, comfortable, and healing. Hospitalists take care of patients from admission through discharge. They are specially trained physicians who care for patients during a hospital stay. The hospitalist staff remains in contact with each patient’s primary care clinician, sending regular updates and asking for additional information as needed. Nearly 40 hospital-based registered nurses hold advanced certifications in at least one of the following areas: emergency critical care, medical/surgical care, oncology, chronic disease management, wound care, and diabetes education, among others. Each of these certifications requires years of clinical practice in the specialty, the completion of continuing education credits, and passing rigorous exams. Doctors and nurses, together with a physical therapist, respiratory therapist, dietician, and other care team members meet every morning to discuss discharge plans to ensure that patients have the services they need when they leave our hospital. A care manager arranges for these services for patients including home care visits, rehabilitation in nursing care facilities, and continued physical therapy.
Hospitalists take care of patients from admission through discharge. They are specially trained physicians who care for patients during a hospital stay. The hospitalist staff remains in contact with each patient’s primary care clinician, sending regular updates and asking for additional information as needed. Pictured above is Lead Hospitalist Dr. David Hyde.
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August 2015
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HEALTH TIP: Ensure that you have a substantial breakfast that includes some
protein and fat, and aim to eat within an hour of getting up. Eating a good breakfast will help your body maintain balanced blood sugar levels. This is key in reducing your cravings.
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Medical Imaging Services
Need a doctor? Call our physician referral line 1-800-450-2075
Medical imaging is the specialty that involves the noninvasive production of images of the inside of the human body to diagnose and treat diseases. Radiology, which makes up a large part of medical imaging, involves the use of radiation to obtain visual information, so patients’ safety is of upmost importance. At Franklin Memorial Hospital, patients’ exposure to radiation is minimized by way of equipment upgrades, appropriate imaging decisions, and low dose technologies. Franklin Memorial Hospital offers the following medical imaging modalities: x-ray, mammography, CT (Computerized Tomography); MRI (Magnetic Resonance Imaging); DEXA (bone density); nuclear medicine; and ultrasound. MRI and ultrasound do not use radiation. Physicians now use the American College of Radiology appropriateness guideline tool, which uses evidence-based guidelines to assist physicians and other providers in making the most appropriate imaging decisions for their patients so that imaging isn’t over or underutilized. The criteria have been shown to improve quality, reduce unnecessary exams, and lower costs.
Imaging Appointments Franklin Memorial Hospital, Farmington 779-2375 Franklin Health Orthopaedics, Farmington 778-9001 (x-ray only) Androscoggin Valley Medical Arts Center, Livermore Falls 779-2375 (x-ray, ultrasound, vascular imaging, and mammography)
Franklin Memorial Hospital Chief Radiologist Dr. Byung Kim is a board-certified diagnostic radiologist who specializes in diagnosing diseases and injuries using many modalities of medical imaging services. Radiology tests are ordered by your physician and the radiologist is the one who provides the interpretation of those imaging tests. Although you may never see the radiologist that provides the service for you, the role of the radiologist is crucial to accurate diagnosis and proper care.
Sunday
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HEALTH TIP: The single best way to
prevent seasonal flu is to get vaccinated each year. Call your doctor this month to get your shot.
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Martha B. Webber Breast Care Center The Martha B. Webber Breast Care Center offers timely access to state-of-the-art screening and diagnostic, clinical, and care support services by a multi-disciplinary team of providers. Services are provided in a comforting environment where patients get the results they need quickly and compassionately. Digital mammograms are performed with advanced medical equipment and a board-certified radiologist interprets each exam. A care support nurse is available to personally guide each patient through the screening, diagnosis, and if necessary, the treatment process. In October 2014, the center achieved the status of a Certified Quality Breast Center in the National Quality Measures for Breast Centers Program™. This quality program measures the performance of National Quality Indicators™ of data, such as timeliness of care from screening mammograms to diagnostic mammograms, surgical timeliness of care from time between needle biopsy and initial breast surgery, and pathology report completeness, among others. This distinguished honor represents the center’s commitment to provide the highest level of quality breast health care to its patients.
For Mammogram and Imaging Appointments Medical Arts Center, Farmington 779-2375 Androscoggin Valley Medical Arts Center, Livermore Falls 779-2375 Care Support Nurse Services 779-2405
From left: Kelly Alley is the Martha B. Webber Breast Care Center care support nurse who is available to personally guide each patient through the screening, diagnosis, and if necessary, the treatment process. Dr. Eric Gunther is the center’s lead physician and surgeon.
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October 2015
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HEALTH TIP: The American Cancer Society recommends
that women have a mammogram every year starting at age 40. A provider should be consulted on the best plan of care for women with known risk factors.
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Wound Care
Need a doctor? Call our physician referral line 1-800-450-2075
Chronic or difficult-to-heal wounds caused by diabetes, poor circulation, and other conditions keep many from doing the things they love. In these cases, healing becomes a complicated process requiring unique treatment and care. Franklin Memorial Hospital’s outpatient wound care specialty services are designed to complement the primary care physician by providing highly specialized care for chronic wounds. Wound care interventions offered include: wound debridement, vascular testing, nutrition counseling, pressure relief, specialty wound dressing, bioengineered skin substitutes, compression therapy, antibiotic therapy, vacuum-assisted closure, and total contact casting. Physicians, along with registered nurses trained in wound care, develop individualized treatment programs for patients. Dr. Gerald Tinguely, a board-certified family medicine provider certified in wound care, oversees wound care services and provides wound care, along with Dr. Daniel Buck, a surgical podiatrist, who treats patients with wounds involving the feet.
Wound Care Services 779-2539 Franklin Memorial Hospital, first floor
Franklin Memorial Hospital’s outpatient wound care specialty services are designed to complement the primary care physician by providing highly specialized care for chronic wounds. Physicians, along with registered nurses trained in wound care, develop individualized treatment programs for patients. From left: Gerald Tinguely, MD; Deedra Berkey, RN; and Daniel Buck, DPM, FACFAS.
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HEALTH TIP: Determine if you or others you care about are in an unhealthy relationship and get help
if needed. Assess your relationships to make sure they are healthy. Call Safe Voices 1-800-559-2927 to learn about available services for victims and perpetrators of intimate partner violence. Call 9-1-1 in DECEMBER 2015 case of an emergency. S
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Orthopaedics and Sports Medicine
Need a doctor? Call our physician referral line 1-800-450-2075
Franklin Health Orthopaedics, in a partnership with St. Mary’s Center for Orthopaedics, offers a full range of orthopaedic and sports medicine services, including surgery, by a highly qualified team of health care professionals. Same day appointments are available for urgent conditions and x-rays are performed on site. When indicated, surgery can be quickly scheduled. Our providers offer comprehensive treatment for a full range of orthopaedic services, including: • Bone, joint, and muscle evaluations • Arthroscopy • Fracture care • Joint reconstruction • Sports medicine, including concussion management • Podiatry • Worker compensation evaluations The medical practice offers a weekly sports medicine clinic on Tuesday mornings for individuals of all ages who suffer from a sports-related injury. Clinicians include a doctor, a licensed physical therapist, and certified athletic trainer. For convenience Franklin Health Orthopaedics also offers services at the Androscoggin Valley Medical Arts Center at 21 Main Street in Livermore Falls, where Dr. Pulling sees patients on Thursdays.
Orthopaedics and Sports Medicine Services 778-9001
Franklin Health Orthopaedics offers a full range of orthopaedic and sports medicine services, including surgery, by a highly qualified team of health care professionals. Pictured from left: Sharon Fournier, RN, CRNFA; David Wexler, MD, FRCS; Sarah Sirois, PA-C; and Thomas Pulling, MD.
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often is one of the most important steps you can take to avoid getting sick.
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Calendar credits: Graphic design, editorial content, photography: Jill Gray; medical imaging photo: James Daigle; Printer: Franklin Printing.
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