Garage Trader Autumn 2014 by Helen Wright

AUTUMN 2014

MAHLE - TOGETHER AGAINIST PIRACY

AND COUNTERFEITING

www.mahle-aftermarket.com

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AUTUMN 2014

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AUTUMN 2014

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Autumn 2014

Inside this issue...

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News... TO ADVERTISE IN THE MAGAZINE CALL: (028) 9078 3200 REGARDING EDITORIAL CALL: (028) 9078 3220 General Manager Eileen Wilson eileenwilson@greerpublications.com Editor Pat Burns patburns@greerpublications.com Art Editor Helen Wright Publishers James & Gladys Greer Designed & Produced by Greer Publications Design Greer Publications Ltd, 5B Edgewater Business Park, Belfast Harbour Estate, Belfast, BT3 9JQ Tel: 028 9078 3200 Fax: 028 9078 3210 Greer Publications © 2014. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior permission of Greer Publications.

New factory for Taxi and Bus Conversions in Dungannon.......................................................................4 Petronas Oil now available from Irish Distributor.......................................................................................5 Scottish Motor Trade Association launched in Northern Ireland............................................................8

Special Features... A clinical solution to the DPF dilemma.....................................................................................................24 The latest developments in the battery market with new products for stop/start equipped vehicles.......................................................................................................................................................28 ABP Club exhibition and symposium at the Titanic Centre, Belfast......................................................... 32

Technical Tips... Timing Belt Change on Ford’s 1.8 litre diesel engine............................................................................ .43

People... Team Riverpark get into training for Sao Paolo, Brazil in 2015......................................................... 40-41 Colin and Michele Adams are in the Drivers Seat.................................................................................46

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he now annual ABP Club event was held in Dublin and Belfast recently and David Cresswell, Chairman of the ABP Club had some remarkable statistics for the bodyshop and refinish experts that gathered at the events. While the bodyshop industry is worth around £3.5billion per year in the UK, profits are very tight and the industry fragmented. The average repair job is now £1,332 taking an average of 15.7 hours with the price breakdown of 36% labour charges, 21% on paint and 43% on parts. The average hourly rate for bodyshops in the UK is £30.65/hour, yet the average pre tax profit for the top ten independent garages in the UK is just 1.38%, just £18 profit on the average job. This is a slight improvement on last year’s figure of 0.98% profit. Also at the show, the British Standards Institute announced that a new standard for the repair and refinish sector, BS10125 would come into effect at the end of 2014. The good news for bodyshops is that any centres that have already been accredited with PAS 125 should find the move to the better know British Standard quite straightforward...

Pat Burns Editor

Garage Trader Magazine

Garage Trader Magazine garagetrader - 3

NEWS

IN BRIEF

New Dungannon factory for Taxi & Bus Conversions E

nterprise, Trade and Investment Minister Arlene Foster recently opened Taxi & Bus Conversion Limited’s new purpose-built factory in Dungannon. The expansion forms part of a £2.5million investment by the company, aimed at growing sales to Great Britain and the Republic of Ireland. Arlene Foster said: “This state-ofthe-art production facility marks an important milestone for Taxi & Bus Conversion Limited and signals its commitment to long-term growth. “From humble beginnings eight years ago, this specialist business has steadily grown its sales to Great Britain and the Republic of Ireland, building up valuable relationships with leading vehicle manufacturers.” Invest Northern Ireland has offered the Co. Tyrone firm over £170,000 towards its expansion plans, which includes creating 19 new high quality jobs over the next two years. The Minister continued: “Invest NI’s continued support has played a significant role in the company’s growth to date and enabled the business to increase employment and invest in marketing, R&D and skills

development. “The impressive new production facility will underpin the company’s ambitious growth plans, while the 19 new jobs will make a valuable contribution to the local community and wider economy.” Taxi & Bus Conversion Limited was established in 2006, and specialises in the adaption and conversion of mobility vehicles, taxis and minibuses and specialist vehicles throughout GB and ROI. It was the first conversion company in the UK to gain Full European Type Approval for its wheelchair accessible Volkswagen Caddy Maxi Life and is accredited by the new N1 Enhancement scheme. David Donnell, MD of Taxi & Bus Conversions, said: “It has always been our priority to ensure that all our conversion work for both cars and minibuses, meets with industry standards and have invested time and energy to align the business with all new and existing legislation. “This level of rigorous testing has helped us secure vehicle specific accreditations and build an alliance with VW and Motability, amongst others. We are a customer focused business and this has helped us

consolidate our position and given us a strong platform for growth. “Moreover, the support we received from Invest NI over many years has accelerated that business growth and helped us establish a solid reputation among our customer base. Our success to date combined

Enterprise, Trade and Investment Minister Arlene Foster presents Andrew Martin with the keys of his new mobility vehicle from Taxi and Bus Conversions. Also pictured is David Donnell, Managing Director of Taxi and Bus Conversions.

Wilsons of Rathkenny Delivers Skills to Local Motor Industry W

ilsons of Rathkenny have been working hard with The Institute of the Motor Industry (IMI) to help identify and deliver future skills for apprentices and mechanics. Wilsons of Rathkenny Group Aftersales Manager, Martin McConville has been a member of the IMI since 2004, and is Head of Aftersales for Kia, Nissan, SEAT, Vauxhall and Citroen as well as their Agriculture division and Sandy Burgess MIMI, IMI Business Development Manager and Martin McConville FIMI,MCMI, Wilsons of Rathkenny Group Aftersales Manager. approved accident repair centre, and is listed on the IMI Professional Register which is available online. Martin is a qualified IMI professional and is an active member of the IMI employers’ forum in Northern Ireland. Members of the employers’ forum meet every quarter to discuss and identify opportunities to develop skills for individuals employed locally in the retail motor industry. The forum is a think tank for existing employers to identify opportunities for future improvement and development in apprenticeships, and to lobby with government bodies to implement these and make a difference to employee’s skill sets, training and working conditions. IMI Business Development Manager, Sandy Burgess recently visited Martin at Wilsons of Rathkenny to discuss developments at the last IMI employers’ forum and progress a number of actions together. Commenting he said “The IMI have great representation here in Northern Ireland through the employers forum. Martin and his team at Wilsons of Rathkenny are a good example of how training makes a real difference to the skills and quality of work locally.” ■ 4 - garageTRADER

with our growth programme demonstrates our passion for building a company to be proud of. Our new premises will help elevate the business to another level and enable us to generate increased sales to our target markets.” ■

Favourite garages revealed

otor Codes, the Trading Standards-approved garage scheme, has revealed the UK’s 20 most trusted garages, as nominated by customers of its 8,000-strong garage network. The garages which made the shortlist – people’s favourite 10 main dealers and 10 independent garages – topped their regions following a month-long competition that generated more than 13,000 online reviews from garage customers. Motor Codes’ online garage finder holds over 230,000 online reviews and it is this customer feedback that helps direct people to approved garages rather than unscrupulous traders. The winners in Northern Ireland were Newtownabbey Auto Centre in the Independent category and SERE Seat Lisburn in the franchised sector. Chris Mason, managing director of Motor Codes, sees Garage of the Year as a way of promoting those garages that consistently provide excellent customer service: “Everybody shops online these days and it’s no different when it comes to looking for a trustworthy garage. By putting themselves in the spotlight and being open to review, Motor Codes garages are helping to boost confidence. People can now make an informed decision about who to trust when it comes to spending on car servicing.” ■

check out the website: www.garagetrader.co.uk

NEWSGT IN BRIEF

Petronas arrives in Ireland

hat do Formula One World Champion Lewis Hamilton and Cavan-based Gem Oils have in common? The answer is Petronas Lubricants International (PLI) which has announced a new business and distribution partnership for Ireland. GEM Oils Ltd will market and supply Syntium passenger car engine oils, Arbor agricultural, construction and horticultural lubricants and Urania Green heavy duty commercial lubricants, these being the complete aftermarket range of Petronas lubricants to customers throughout Ireland. In fact the Petronas Syntium range of premium lubricants has a new Technical Performance Consultant - Lewis Hamilton who joined the

Mercedes AMG Petronas Formula One Team in 2013. This new Partnership will see Gem Oils providing an enhanced lubricants solution for new and existing customers in the automotive, commercial, agricultural and construction market segments. Commenting on this new development, Commercial Manager for Gem Oils, Helen Milligan, adds “Gem Oils is delighted to be partnering with Petronas and introducing this successful brand to the local market. Given the profile of Petronas within the motorsport arena, we relish the opportunity to promote these OEM approved products alongside our current Gem range.” Petronas Lubricants is a global energy entity in the

check out the website: www.garagetrader.co.uk

Pictured from left (back): Helen Milligan, Commercial Manager Gem Oils; Ciaran O’Neill, Sales Manager- Ireland Petronas; Simon Shuck, Business Development Manager, Petronas; Luigi Langella, Head Marketing & Sales Development Petronas. From left: (front): Silvano Caratenuto, Managing Director Petronas UK; Alec Milligan, Chairman Gem Oils.

lubricants market with over 40,000 employees and operates in over 30 countries worldwide. The company manufacture 1,500 different lubricants for engines and transmissions; antifreeze and operating fluids for cars, motorbikes, trucks, agricultural & earthmoving machinery as well as for other industrial applications with a worldwide sales volume of 650 million litres a year. The European base is in Turin Italy where the company has

recently invested €60m in a new R&D facility. www.pli-petronas.com Gem Oils established in 1962 operates from custom-built facilities in Cavan. The Gem specialist sales team service businesses throughout Ireland and their products are delivered using GEM company owned and operated transport fleet. Its Customer Services centre is locally based and Gem operations are ISO9002 approved. Further information from www.gemoils.ie ■

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NEWS

IN BRIEF

A commitment to strengthen Hunter brand in Ireland W orkshops in Ireland are set to benefit from a newly created team of dedicated service and sales personnel to deliver and fully support the Hunter brand, following the recent expansion of Pro-Align Ireland. Heading up the team is Miles Ross, whose experience as a sales executive for Pro-Align the leading wheel alignment specialist and distributor of Hunter equipment in the UK, means he is able to offer his expertise to those businesses who are looking to provide a higher standard of wheel servicing. In his new role, Miles will be looking to develop further awareness of the Hunter brand, whose complete wheel servicing equipment range includes four-wheel alignment systems, alignment ramps, as well as advanced wheel balancers and tyre changers, all of which are enjoying significant demand from workshops across Europe, North America, Asia

and beyond. The Hunter innovations now available to Irish workshops include its range topping HawkEye Elite TD alignment system, which incorporates a new style of integrated QuickGrip wheel adaptors and QuickComp rolling compensation system which allow alignment checks to be carried out in just 90 seconds, as well as the revolutionary Quick Check drive thru system. “With 9 out of 10 cars suffering some form of misalignment, there is a huge opportunity for workshops which are properly equipped,” concludes Miles. “Our unique combination of a fantastic product range and long term commitment to provide excellent aftersales backup and support means we are ideally placed to help independent garages, tyreshops and dealerships alike to take advantage of this.” ■

Mile Ross will be heading up a new team of dedicated sales and service personnel for the Hunter brand in Ireland. Miles Ross is keen to show workshops the powerful capabilities of the Hunter range of aligners and other workshop equipment

Hurst Group highest motor dealer in Ulster Business Top 100 T

he Charles Hurst Group of Companies, owned by Lookers plc, is the top ranked motor dealer in the latest Top 100 Companies report

Rank (2014)

Rank (2013)

published by Garage Trader’s sister publication, Ulster Business. The magazine’s annual Top 100 Companies report, now in its 26th

Company Name

Year ending

Latest turnover

Previous turnover

Profit/Loss

Net worth

MOY PARK (Poultry and meat processors)

31/12/2012

1089570000

1072301000

24410000

160,149,000

CHARLES HURST (Motor retailers)

31/12/2013

395960000

346950000

6034000

50,638,000

P&O FERRYMASTERS (Freight transporters)

31/12/2012

387433000

434435000

-416000

2,193,000

DONNELLY BROS. GARAGES (Motor Retailers)

31/10/2013

290021000

189005000

118000

14,710,000

MAXOL OIL (Fuel distribution)

31/12/2012

201205000

195001000

1401000

14,517,000

SCHRADER ELECTRONICS (Tyre pressure gauge manufacturer)

31/12/2012

172629000

169808000

16617000

35,618,000

TOPAZ ENERGY (Petrol wholesalers)

31/03/2013

171869000

131743000

-1428000

859,000

LINDSAY CARS (Motor retailers)

31/12/2012

104995000

103729000

-537000

8,427,000

SDC TRAILERS (Lorry trailer manufacturers)

31/03/2013

92439000

88717000

1,847,000

18,593,000

BAVARIAN GARAGES (N.I) (Motor distributors)

31/12/2012

73773000

71933000

1,855,000

3,362,000

ISAAC AGNEW (Motor distributor)

31/12/2012

67428000

73120000

2,470,000

AGNEW COMMERCIALS (Commercial motor distributor)

31/12/2012

67309000

70188000

2,280,000

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4,397,000

year, provides a snapshot of the Northern Ireland economy from the latest available company accounts – most relating to the 2012/2013 financial year - filed at Companies House. The results, produced by Dun & Bradstreet for Ulster Business, reveal that the combined turnover of Northern Ireland’s Top 100

The Charles Hurst Group has moved up two places to thirteenth, while Donnelly Group has moved up seventeen places. The Agnew Group, now owned by Frank Sytner Group, has separate listings for different franchises, with Bavarian BMW now ranking 87th. companies rose to £21.07bn in the 2014 list from £20.48bn in 2013 – the first time the Top 100 have registered sales of more than £21bn. At 2.9%, the collective rise in sales eased slightly from last year, when the top 100 companies delivered a 10.4% increase in turnover. Poultry processor Moy Park topped the survey for the third year running

after registering sales figures of £1.09bn, up 10% on the previous year, and profits of £24.4m. Other companies which grew significantly include Short Brothers PLC (16.9%), Fane Valley Co-Operative Society Ltd (17.3%) and W&R Barnett Ltd (19.6%). And the last year has proved much more profitable. Combined, the Top 100 companies made £1,017m, a significant jump on the £636.2m posted last year and the first time the £1bn profit barrier has been broken. David Elliott, editor of Ulster Business said: “This year’s Top 100 list shows Northern Ireland’s biggest companies have emerged from the downturn with renewed vigour. The increase in overall turnover in the last 12 months is heartening, but it’s the jump in profit which really stands out, proving the last few years of consolidation have left the Northern Ireland economy as a lean and efficient machine.” The Charles Hurst Group has moved up two places to thirteenth, while Donnelly Group has moved up seventeen places. The Agnew Group, now owned by Frank Sytner Group, has separate listings for different franchises, with Bavarian BMW now ranking 87th. ■

check out the website: www.garagetrader.co.uk

Serfac Limited, Hilary House, Belgard Road, Dublin 24 Tel: 01 459 8700 Fax: 01 459 8709 Email: sales@serfac.ie Web: www.serfac.ie

NEWS

IN BRIEF

Tax Disc ending –Implications for your business

s you know the tax disc disappears as from 1st October. After that date no new tax discs will be issued by the DVLA. The SMTA NI Division has warned that dealers and repairing workshops should, after that date, be wary of servicing vehicles where no tax disc is displayed. Many workshops will probably road test cars before returning them to their owners; many will also run a collection and delivery service. The motor trade needs to be aware that if carrying out either of these tasks and the car is NOT taxed, then it is currently the case that it will be the driver that will be charged, NOT the registered keeper of the vehicle. It will be the delivery or test driver who is committing the offence of driving the car without road tax. Where the use in question is by an employee during the course of their employment, then the employer is also guilty of the offence under current legislation. The answer to this presumably is always to use trade plates when road testing a car but we all know that does not always happen! So before accepting the car, or collecting it for service, it would be worth your while checking via the DVLA website to ensure that the car is taxed. The DVLA is still testing its online checking system but we are assured that it will cope with a high level of enquiries come October. It has been suggested by some that if you get the car owner to sign a certificate that the vehicle is taxed, this should be sufficient to ensure that you driver is not fined; this is being suggested on the basis that because you have taken steps to ensure that it is taxed then you would not be guilty of any offence. However, at the SMTA (NI Division) we do not accept that this would mean no fine – the offence has still been committed. We would recommend that you ensure that any vehicle in your charge which is liable to be driven without trade plates by you or a member of your staff complies with the law in terms of road tax and MOT. All the more important as PSNI cars have access to the records and seem to be checking more frequently for Road Tax, MOT & Insurance. ■

8 - garageTRADER

Martin Hutchinson (middle) with Roy Kemp & Colin Rainey Directors of ROCO Auto Solutions Ltd, who’ve recently joined the newly formed Northern Ireland Division of the long established SMTA (Scottish Motor Trade Assoc). “As well as the many member benefits I’m sure belonging to the SMTA NI will help reassure our customers that we’re committed to great customer service” said Roy. “We’ve known Martin for many years and know he will give us support to help our business develop” quoted Colin. ROCO join SMTA Northern Ireland Trade Association.

Scottish Motor Trade Association now in N.Ireland The Scottish Motor Trade Association (SMTA) has expanded into Northern Ireland under the trading title of The SMTA, Northern Ireland Division.

artin Hutchinson, formerly IMI National Manager in NI, through his consultancy firm Motor Industry Services, will promote the SMTA to the retail motor trade in the region. He will also promote Scotsure warranty products to car sales operations and the range of services that the SMTA can offer to members in Northern Ireland. Equally important, is to hear from NI motor businesses to find out what services may be offered in the future as the ‘not for profit’ Motor Trade Association develops in NI.

SMTA “The majority of the services we offer in Scotland will also be available in NI,” said Martin Hutchinson. “These include SMMT Vehicle Sales Data, representation to government bodies; representation on trade

groups; motor trade insurance, employment law advice; credit & debit card services; a technical support service, training, access and influence on courses and qualifications, health & safety expert /advice, sale of goods act and Legal advice. The SMTA, through bulk purchasing, offers great deals on goods and services such as tyres, oils and waste disposal and much more. The Chief Executive of the SMTA, Douglas Robertson paid tribute to Martin Hutchinson’s expertise in the trade. “The SMTA has had a few members in Northern Ireland for several years now and the intention has always been to expand into the region,” said Douglas. “In order to do this successfully, three things needed to fall into place. Firstly we needed the right person to lead

us in NI; secondly, we needed to ensure that the range of services and benefits we offered was suitable and, thirdly, the timing had to be right. “We believe that in Martin Hutchinson we have the right man; we also believe that the range of services we can currently offer is appropriate and we also believe that the timing is now right. Without looking too far into the future we believe it possible that a Northern Ireland Motor Trade Association could be the end result of our expansion into the region; a trade association with its own Board formed entirely of NI members and run for the benefit of the retail motor trade in Northern Ireland.” Martin Hutchinson can be contacted on 028 90 860053 or martin@motorindustryservices.org ■

check out the website: www.garagetrader.co.uk

BODYSHOP

GLOBAL OILS

SEMA Show next stop for Global Oils

tanley Watson, the Managing Director of Lisburn based Global Oils, will be heading off to the SEMA show in Las Vegas in November. Global Oils will be one of only two UK companies to attend the SEMA (Speciality Equipment Market Association) Show in Nevada and Stanley will have meetings with some of the big players in the US market. This will be Stanley’s second visit to the trade only show. “To be at one of the world’s largest

10 - garageTRADER

trade show is great for Global Oils,” says Stanley, “and our export business is growing and the home market is strong too as we are currently contract filling oils, greases, brake fluid, screenwash and antifreeze in preparation for the winter service market. The eastern European market is also proving very successful for us,” said Stanley. “We have a wide range of oils available in all quantities from 500ml bottles to 50 litre drums.” Global produce a wide range of

oils covering all of the automotive and agricultural markets and it also produces Magic Bullet. Magic Bullet is a performance restoring fuel treatment and has proved very successful in motor sport circles for race and rally cars as well as motor bikes. The Magic Bullet range covers all types of engines and has proven very success in the USA where it is widely used at motor sport events. Power Booster and Emission booster is also available from Global.

Global Oils offers an impressive range of lubricants for both automotive and agricultural and can offer high performance synthetic, super performance synthetic oils, Euro spec synthetic truck oils and the latest 5/30, 5/40 and C3 rated oils. It also stocks a full range of greases ranging in sizes from 400g refills to 180kg barrels from their recently installed grease plant. Global supplies to both trade volume customers and motor factors and more details are available through their website. ■

BODYSHOPGT

SHOCK ABSORBERS

Offering you an impressive range of Lubricants for the automotive and agricultural sectors *From Gallons, Barrel to Drum from 500ml up to Bulk Size available*

Engine Oils Truck Oils Agricultural Oils Transmission Oils & Brake Fluid Anti-Freeze/Coolants Sceenwash/De-Icer Greases Magic Bullet Fuel Treatments Ad-Blue and much much more... * New Stockists Required *

Contact: Global Oil 15 Ferguson Drive, Knockmore Hill Industrial Est Lisburn check out the website: www.garagetrader.co.uk Tel: 02892 666123

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AFTERMARKET

Gates, Denso, Tetrosyl

Gates Wins Global Supplier of the Year Accolade G

ates is Global Supplier of the Year, according to one of the leading international trading groups for automotive parts worldwide. TEMOT International and the Aftermarket Auto Parts Alliance (AAPA) confirmed Gates as its first ever Global Supplier of the Year winner in a ceremony to mark the first anniversary of a strategic buying and marketing agreement between the two global parts giants. As one of Europe’s largest strategic organizations in the automotive aftermarket industry, TEMOT International records annual sales in excess of €7.1 bn across 50 countries, while AAPA sells around $2.5 bn worth of parts throughout North America. The award has been created as a symbol of their global partnership and recognizes “the outstanding performance of the best supplier”. ■

DENSO’s A/C Compressor range expands D

ENSO Aftermarket Sales UK and Ireland has announced the addition of 29 new Compressor references to its advanced, OEM Air Conditioning programme. The range update covers applications for BMW 1-series (F20) 3-series (F30), 5-series (F10), 7-series (F01), X5 (E70), Jeep Cherokee, Chrysler, Hummer H2, Mercedes M-class (W163), S-class (C215), S-class (W220), Subaru Legacy and Outback, Toyota Yaris, Auris, RAV4 and Land Cruiser. All of the new applications are OE and offer unrivalled DENSO quality to the aftermarket. This latest range extension means that DENSO now offers 479 A/C

Compressor part numbers to its aftermarket customers, covering over 2,650 applications. Types include Reciprocal type (piston) 10PA, 10S, 7SBU and SE; Rotary type (vane and scroll) TV, SV and SC; and Electrical type (hybrid vehicle) ES Compressors. All of DENSO’s A/C Compressors are new, filled with the right amount of oil and delivered as complete assemblies. Holding a 40% share of the global market for original equipment A/C Compressors, DENSO Corporation is the world leader in this sector, selected by top vehicle manufacturers such as Audi, BMW, Fiat, Mercedes, Porsche, Toyota and VW; and this expertise is

reflected in its Compressor ranges for the aftermarket. DENSO is also Europe’s leading provider of OE Thermal and Engine Cooling

parts and systems as a whole, with its products fitted as original equipment to 25% of European cars. ■

Tetrosyl Group shines at Auto Express Products Awards B

rands from within the Tetrosyl Group have won six awards and commendations in the 2014 Auto Express Product Awards. In nine valeting categories, “serial winner” Wonder Wheels products won one and were commended in three more while CarPlan won a further category and was commended in another. Among the winners is CarPlan Tyre Slik, which has never been beaten in the category of Best Tyre Shine - a unique record in Auto Express’s car-cleaning tests. According to the panel of experts who judged the awards, CarPlan Tyre Slik has “a cracking price that few can beat, plus a level of long-term durability rivals can only dream of”. Marium Ali, marketing director of the Tetrosyl Group, said: “These awards are a testament to the innovation in research and development of the team here in Bury. Everyone works very hard to make sure that our products are at the forefront of their fields, for both quality and value, and it is gratifying in the extreme to have this recognised by Auto Express’s independent panel of experts.” ■

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check out the website: www.garagetrader.co.uk

AFTERMARKETGT

Blue Print, Delphi, First Line Group

Blue Print Wiper Blades The difference is clear...

Part Number Breakdown:

Blue Print have updated and improved their standard wiper blade range, which includes a brand new part number structure, specifically designed to aid wiper identification based on length. All the existing Blue Print conventional style wiper blade part numbers have been superseded to the new structure and the initial range of 14 part numbers cover the ‘Top 450+’ Japanese and Korean applications.

AD20HC500 • AD indicates a Blue Print part number • 20 is the length in inches • H indicates a ‘Hook’ type attachment; C indicates a ‘Conventional’ type blade • 500 is the length in millimetres ■

Delphi Extends Its Sensors Product Portfolio with Introduction of Oil Pressure Switches

elphi Product & Service Solutions has introduced 21 oil pressure switches to its sensor product portfolio. The latest additions cover various applications such as, BMW, Citroën, Vauxhall, Fiat, Ford, Peugeot, Saab and Volkswagen. Oil Pressure Switches monitor the oil pressure of the engine. These switches open or close an electrical contact when a certain set pressure has been reached. When the switch is on its minimum pressure, a light on the dashboard will appear. Poor oil pump performance and a worn engine will cause the oil pressure switch to operate and illuminate the dashboard light, so indicating engine condition. A faulty Oil Pressure Switch can hide the condition of the engine until the damage has occurred. ■

Federal-Mogul Motorparts launched

An All Round Vision On The WebCat

ederal-Mogul Holdings has announced the next step in its ongoing strategy to drive the global growth of its premium products and leading brands. Effective immediately, the company’s Vehicle Components division will be renamed Federal-Mogul Motorparts. Federal-Mogul Motorparts is a leading provider of premium brands, including MOOG®, Fel-Pro®, Champion®, Wagner®, ANCO® and Ferodo® to the global aftermarket. Federal-Mogul Motorparts also provides high-quality vehicle braking, chassis and wiper components to global original equipment manufacturers. “For more than a century, we have remained focused on providing the highest quality components across each of the product categories and regions we serve. Vehicle manufacturers recognize this, as our friction products are found on seven of the top 10 vehicle models in Europe, and the bestselling vehicle in North America,” said Daniel Ninivaggi, CEO of Federal-Mogul Motorparts, and Co-CEO of Federal-Mogul Holdings Corporation. “Our aftermarket products are designed and engineered around the principle that vehicle safety and product performance matter most. FederalMogul’s premium brands are synonymous with quality, which will continue to be the way we differentiate our products from others available in the market. Notwithstanding recent trends in some aftermarket categories, our unrelenting focus going forward will be to support our premium products and clearly communicate their advantages to our channel partners, professional service technicians and consumers,” Ninivaggi said. Federal-Mogul Motorparts manufactures vehicle braking, chassis, sealing and other service components, and also benefits from the engine expertise of the Federal-Mogul Powertrain division. The new Federal-Mogul Motorparts name and logo will be rolled out globally effective immediately, leading into new marketing campaigns for its product brands. ■ check out the website: www.garagetrader.co.uk

ll the websites that operate under the First Line Group (FLG) umbrella are very well used and unsurprisingly, it is the WebCat electronic parts catalogue that is one of the most popular areas within them. The latest step in the WebCat’s evolutionary development is the introduction of 360º product imagery, to make parts identification even easier. The camera required to produce these images is quite complex and costly and the photographer needs to be well trained in order for the results to be of the correct quality, but it is a step that FLG believes is necessary to support its customers through the parts identification process. Commenting on this latest development FLG Managing Director, Dan Joyner said: “At first thought, spending £10,000 on a camera might seem excessive, but the point is it’s an investment. We take our websites very seriously as they are a very effective communication and support tool for our customers and if we can improve their effectiveness, we will. “As everyone knows, a picture paints a thousand words, but even in picture form some products are still tricky to identify. However, this is not the case with an image taken with one of these cameras and hosted through the website, as the user can rotate the images through 360º and view the part from every possible angle and therefore clearly see whether it’s the part they are looking for. “Water pumps was the first product category we chose to initiate the new 360º image technology, but a roll out programme for more of the product groups is well underway, which is why we encourage our customers and the many installers that use our sites, to keep checking the WebCat for the new additions as they come online.” For more information about the quality products available from the First Line Group, please call the sales team on: 01869 248484 or visit: www.firstlineltd.com ■

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AFTERMARKET

Euro Car Parts

Magic Bullet range now available from Euro Car Parts

Pagid Gearchange Cables

y constantly monitoring customer demand Euro Car Parts picked up a growing demand from their customers for gear change cables which have traditionally only been available from the dealer network. Through their contacts with their extensive supplier network they have sourced a range of gear change cables which they are now stocking. These high quality Pagid gear change cables will initially cover fast moving applications including Ford, Fiat and Vauxhall applications to name but a few, and by constant monitoring of customer demand ECP will increase the range in line with customer demands. ECP believe that they are the first UK aftermarket supplier to offer these products as part of their continuous programme to meet the growing needs of their customers. ■

New Normfest Product from ECP E

uro Car Parts will distribute the range of Fuel Treatments from Magic Bullet. Magic Bullet is a 100% Hydrocarbon Based fuel treatment aimed at reducing emissions. Unlike other fuel treatment additives in the market, Magic Bullet is non-hazardous, non-toxic and non-flammable. The Magic Bullet range of additives are for professional use as typified by the two “Top Cat” catalytic converter cleaners one for diesel engines and the other for petrol engines. Both Catalytic Converter cleaners clean the EGR valves and burn away carbon deposits, whilst the diesel version also cleans and regenerates Diesel Particulate Filters and Injection systems. Both catalytic converter cleaners also attack carbon deposits on O2 sensors and injectors. The Magic Bullet range also includes “Emission Buster”, designed to be ECO friendly and lower emissions in both petrol and diesel engines. The Emission Buster will help vehicles to pass emission tests as well as reduce emissions by up to 25%. The Emission Buster also reduces greenhouse gases associated with driving by up to 25%. For more details of the Magic Bullet range contact your nearest Euro Car Parts Branch. ■ 14 - garageTRADER

uro Car Parts, the sole UK distributor for Normfest products are now stocking Normfest Bottom Guard Re-Coat Spray. Available in 500ml and 1000ml sizes this versatile product can be supplied in either black or grey. Suitable for application where rust or corrosion protection is required Bottom Guard Re-Coat spray also provides a sound deadening capability. This rubber based compound provides high abrasion resistance and dries within 60-90 minutes. An ideal choice where overpainting is required Bottom Guard Re Coat spray can be overpainted with normal 2 pack paints and provides improved adhesion where the new water based paint finishing systems are used. check out the website: www.garagetrader.co.uk

ECP lights up Thatcham Repair Focus Event

he ABP Club meeting at the Thatcham Repair Focus event was chosen as the venue to unveil ECP’s new Platinum Plus automotive lighting range, which is independently certified by Thatcham/TŰV. All 40 products are now fully in stock in their contemporary styled boxes, providing headlamps, fog lamps and rear lamps that can deliver cost savings. The accreditation through Thatcham means bodyshops can be reassured that the fit, function, adjustability and beam pattern are of the utmost comfort and quality. No additional time is required to insert the units, as the products have been tested to be fitted in the same amount of time as their OE equivalents. Presenting at the event, Richard Taylor, head of collision repair relations at ECP, said, “Our objective for the Platinum Plus lighting brand was to ensure it went through the process of being test fitted and aligned with the Thatcham Accreditation Programme before launching the range to repairers. They can see for themselves the wider choice of quality products that are available as a viable OE option leading to potential savings. By partnering with Thatcham, we are ensuring that the key element of PAS125 has been met, where it clearly states that the part has to perform equivalent to the original part.” Steve Horne, director, commented, “Our aim is to change perceptions in the marketplace that approved aftermarket parts are a genuine quality alternative to OE and to raise awareness of our Thatcham certified Platinum Plus lighting range in responding to customers’ demands for solutions that help them increase their profitability.” ■

check out the website: www.garagetrader.co.uk

garageTRADER - 15

AFTERMARKET

Euro Car Parts

Borg & Beck braking range additions Quality & Range From Borg & Beck

nder its renowned Borg & Beck brand, the First Line Group (FLG) has already introduced 251 new-to-range (NTR) additions to its braking programme so far this year. These additions mean that the range consists of more than 4,000 ‘live’ part numbers, which makes it one of the most comprehensive in the aftermarket. Among the 2014 NTR introductions are part numbers for several popular applications, which FLG believes are not readily available from other braking suppliers. These include front brake pads for the Vauxhall Adam 10/12 > (BBP2388), Renault Clio IV 11/12 > (BBP2407) and Ford Transit Custom 2.2TD 12/12 > (BBP2414); rear brake pads for the VW Golf VII 11/12 > (BBP2402); front brake discs for the Vauxhall Mokka 06/12 > (BBD5314) and Ford B-Max 10/12 > (BBD5316); rear brake discs for the Fiat 500L 09/12 > (BBD5312) and Hyundai i30 11/11 > (BBD5327). The overall dry braking programme comprises 1,325 brake pads, 307

brake shoes, 1,422 brake discs, 175 brake drums, 115 wear leads, 449 brake pad fitting kits, 193 brake shoe fitting kits and 98 premounted brake shoe fitting kits. In addition to its dry and wet braking programmes, FLG has the necessary expertise to maintain their position as market leaders for their quality range of cables, which naturally encompasses brake cables. This in-house expertise has allowed the company to solve one of the aftermarket’s most complicated riddles: that of the brake cables for Ford’s Mk.V and VI Transits. FLG has issued a product bulletin that clarifies the correct front, intermediate and rear cables fitted to all variations of these popular vans. The document details how the cables can vary depending on the vehicle’s wheelbase, the month it was manufactured, if it has single or twin rear wheels or if it is fitted with rear discs or drum brakes. There are a total of 38 different part numbers used on Mk.V & VI Transit models, so

the correct identification of these parts is critical for product selection. The primary aim of FLG is to offer customers the most pertinent Braking portfolio available in the aftermarket, with a particular focus on being first to market with coverage of the latest applications. The strength of the Borg & Beck brand coupled with the high specification and quality

of the product, gives customers the confidence they are using premium components. The range is supported by a ‘best-in-industry’ catalogue, which is available in print and online. For more information about the quality products available from the First Line Group, please call the sales team on: 01869 248484 or visit: www.firstlineltd.com. ■

Borg & Beck guides the way New Clutch Guide Tube Now In Stock

he First Line Group (FLG) has introduced under its renowned Borg & Beck brand, a clutch guide tube – part number HKD0006 - that is compatible with 35 of its clutch kits for many popular PSA (Peugeot/Citroën) and FIAT group applications. Although not officially deemed to be part of the clutch kit, FLG ‘best practice’ recommends that just as with concentric slave cylinder (CSC) replacement, the clutch guide tube is also replaced when the vehicle requires a 16 - garageTRADER

replacement clutch. Replacing this guide tube at the same time as the clutch can not only save time and money in the long term, but can actually help to extend the life of the clutch, as the original guide tube will often be worn or damaged. Left unchanged, this can cause the release bearing to operate incorrectly or become misaligned, which can cause clutch operating problems, such as slipping, stiff operation or clutch control issues. It is also important that all the lubrication points in the clutch release system are correctly greased and checked for their correct operation, as both the lack of lubrication or excess grease build up can cause release problems. To ensure the amount and specification of the lubrication is correct, each Borg & Beck clutch kit comes complete with a sachet of grease, specifically designed for clutch spline and release systems. Through its Borg & Beck brand, FLG is the market leader when it comes to replacement CSC clutch kits with more than 400 part numbers in its comprehensive range. Allied to the fact that CSC clutches already represent almost 25% of the repair market, a figure that is set

to continue to rise over the next few years, the brand is ideally placed to help factors and workshops satisfy this growing demand. In addition to the depth of its range, the brand has a well-earned reputation for quality, which means that each kit comes with a two-year warranty. However, in the unlikely event of a claim, FLG also has a market leading web portal to quickly and efficiently process and report on the claim. Developed alongside its clutch testing/ development centre, the warranty portal will answer the claim within five days for a straightforward case, but even those that require a more detailed test report and the return of the components will be answered within 10 working days. Sometimes warranty claims highlight areas where the installation process needs greater explanation and for this reason, as well as its passion to encourage its customers to follow industry best practice, FLG offers technical training, which it has developed through its test centre and is presented through its onsite technical training centre. ■ check out the website: www.garagetrader.co.uk

Team P R Reilly Roscommon Open For Business! S

eptember 2014 marked the arrival of another new Team PR Reilly depot. Roscommon is strategically located in Roscommon town and is the latest depot to form part of the company’s 2014 plan to develop a nationwide distribution network. Team P R Reilly are committed to delivering world class brands direct at highly competitive prices in their continued drive to keep the independent garage competitive in today’s market. Branch Manager in Roscommon is Patrick Brides who joined the P R Reilly group in 2012. Joining Patrick is Refinish sales representative Sean Wallace who has been working with Debeers, Lechler and Mirka and the complete refinish portfolio for over 4 years. Mark Concannon will join the sales team looking after current and new counter business. Mark hails from just six miles outside the town and comes from a mechanical background with an additional three years in the parts business. The full suite of Team P R Reilly car parts and accessories will be available with a host of special offers to celebrate the new depot. The shop is located at Golf Links Road, Roscommon and open for business Monday to Friday 9am until 5.30pm and Saturdays 9am until 1.30pm. Unit 3, Golf links road, Roscommon Town, Co Roscommon. Tel 0906666002 ■

NRF in partnership with CD Group

he full range of NRF cooling and heat exchange components are now exclusively available in Ireland from Component Distributors. NRF are a leading OEM producer of radiators, radiator cores, air coolers, oil coolers, box coolers and air conditioning components. From their Netherlands base, NRF have been developing and manufacturing the most advanced systems for heat exchange for the past 85 years. NRF’s production sites and distribution centres are strategically distributed throughout Western Europe. With a stock of more than 5,000 different parts, NRF have one of the most extensive cooling ranges in the aftermarket. Their extensive engineering and test facilities provide the guarantee that your cooling system complies with the strictest OE requirements. ■

Ruville Timing Chains

uring the last few years about 40% of all newly-registered vehicles have a chain drive, and this number is increasing. With natural wear, or the use of the incorrect engine oil, can lead to an improper elongation of the timing chain, or a defective component in the timing assembly, making repair necessary, and replacement of all the components of the chain-drive system is recommended. Engine system specialist Ruville meets rising demand in this segment with timing-chain kits that include the chain, guide rails, chain tensioner, sprockets and seals (if needed). Ruville have increased their timing-chain kit portfolio to 90 parts and are distributed throughout Ireland by Component Distributors. ■ check out the website: www.garagetrader.co.uk

garageTRADER - 17

AFTERMARKET

Euro Car Parts

New range of EGTS from NGK A

new range of NTK exhaust gas temperature sensors (EGTS) has been launched by NGK Spark Plugs (UK) Ltd. EGTS monitor the exhaust temperatures to enable efficient protection of vital components located in the flow of hot exhaust gases in single and twin turbo-charged cars. EGTS from the NTK brand are original equipment (OE) in every third car worldwide. Announcing the news at the Automechanika Show in Frankfurt, Germany, the company said NTK EGTS are a popular choice for vehicle manufacturers as they provide extreme resilience against heat and vibrations, have high measuring accuracy, fast lightoff times and an exceptionally wide measuring range. Ten years after NGK’s first European OE business with these sensors, it now supplies 35 percent of all EGTS for OE globally with this market share rising to more than 60% for the mounting position upstream of the turbo charger. The new EGTS assortment for the aftermarket offers great business opportunities for distributors and workshops. Initially it includes the 20 most popular EGTS types from NTK, each of which is identical to the respective OES part. Taken together, they offer a perfect sensor for almost two million cars in the UK for brands that include Audi, BMW, Dacia, Ford, Renault, Seat, Skoda and VW. To ease stock keeping, NGK has developed a special label for the EGTS aftermarket packaging which can be scanned in upright and horizontal position and details the mounting position of the included sensor to prevent incorrect installation. For more information about NGK Spark Plugs (UK) Ltd, its products and services, please visit the www.ngkntk.co.uk website. ■

New ignition coil range NTK Lambda range NGK has announced a major expansion of its extended ignition coils range

NGK Spark Plugs (UK) Ltd is expanding its range of NTK Lambda sensors with 49 new sensor types.

t now comprises more than 770 types and offers a perfect oxygen sensor for around 70 percent of the UK car fleet, with the new sensors adding considerably to UK parc coverage. As with all NTK oxygen sensors, the new additions comply with the vehicle manufacturers’ original equipment (OE) specifications, right down to the smallest detail, and come with a factory-fitted OEM connector and any necessary fixings, appropriate cable lengths as well as with threads pre-treated with silicon-free anti -seize paste. The NTK Lambda sensor range includes a sensor for a wide range of petrol cars. In addition, NGK is also the sole supplier of numerous Lambda sensors for diesel vehicles. ■

he company has updated the range to reflect recent changes in the market and the 22 new coil types provide a perfect match for vehicles that include the VW Up, Mini, Vauxhall Adam, Vauxhall Astra J (Mk6), Vauxhall Mokka, Mazda 6 and Renault Clio (Mk4). In total, the range now comprises 341 ignition coils, thus offering a part for a high percentage of the UK car parc. It offers a great number of benefits for distributors and workshops and includes both modern and traditional coil designs. NGK has also simplified customers’ coils sourcing with just 12 package sizes for easy stock-keeping and efficient logistics. In addition to the usual bar code, part number and stock number, each individual coil package label displays a pictogram of the relevant coil to aid correct first-time part selection. ■ 18 - garageTRADER

check out the website: www.garagetrader.co.uk

Garage Trader Dog Trust_layout 21/02/2014 09:58 Page 1

Man’s best friend? The bond between man and his faithful friend is something that has to be seen to be believed. But it’s not only Sparky here who feels that way. Up and down the country, thousands of garage professionals feel the same way about NGK. They won’t fit anything else because they’ve come to trust NGK to deliver a quality product that they can rely on. No matter what. That’s why we’ve become the No.1 choice in the UK Aftermarket. NGK. The garage technician’s best friend. Now anyone fancy a game of fetch?

FITTED AS ORIGINAL EQUIPMENT AROUND THE WORLD

Alfa Romeo Aston Martin Audi Bentley BMW Chevrolet Chrysler Citroen Daewoo Daihatsu

Daimler Ferrari Fiat Ford Honda Hyundai Isuzu Jaguar Jeep Kia

Lamborghini Lancia Land Rover Lexus Lotus Maserati Maybach Mazda McLaren Mercedes Benz

Mini Mitsubishi Nissan Perodua Peugeot Proton Renault Rolls Royce Seat Skoda

Join us on facebook.com/ngksparkplugsuk or at twitter.com/ngk_uk for motorsport news, competitions and more, to fire us a question about NGK or a technical query about our products. We’re waiting...

Smart Suzuki Subaru Toyota Vauxhall Volvo VW

www.ngkntk.co.uk

AFTERMARKET

MINTEX, SCHAEFFLER

Mintex Braking Range now at Giv-Ran Giv-Ran Autoparts in Newry have recently been appointed as recognised Mintex brake product stockists.

he Mintex brand has consistently developed a commitment to ongoing product development – a philosophy that exists to this day and helps Mintex stay ahead of the competition. Since 1908, Mintex have been developing products to reflect the ever changing technology in vehicles but the same core principles remain – safety first and foremost. Mintex’ first Le Mans win was back in 1923 and in 1951 they achieved their 10th victory with a Jaguar fitted with Mintex Brake Liners, this was repeated in 1953 and 1957. Their OE credentials are just as impressive when in 1968, the iconic Ford Escort was fitted with Mintex and British Leyland chose Mintex

Liners for the Austin Maxi production line vehicles too. To this day Mintex continue to supply the world’s leading vehicle manufacturers around the globe with products from the Mintex family. Giv-Ran Autoparts started business in Newry in December of 2006, on the Downshire Road Newry. After 5 years of success it was time for the business to expand further, so in February 2012 they moved into a new 6000 sq ft warehouse at H & P Business Park. Owner and managing director Martin McGivern has over 25 years experience in the motor trade having previously worked with his father Eamon McGivern at Givran Ltd in Newry.

Giv-Ran Autoparts are based at Unit 2, H&P Business Park, Newry BT34 1QH. Tel number is 028 30 263616. ■

Schaeffler crackdown on counterfeiters BAD 1 – Painted remanufactured drive plate GOOD 3 – Top view of cover showing etched markings and compressed SAC springs

GOOD 1 – Unpainted new drive plate BAD 4 – White box that contained a badly remanufactured unit

BAD 2 – Shot-blasted rivet and refinished pressure plate still showing previous wear

GOOD 4 – New branded box

S GOOD 2 – Inside of the clutch cover showing new rivet and machined pressure plate

BAD 3 – Remanufactured shot-blasted clutch cover with partially de-adjusted SAC springs

20 - garageTRADER

chaeffler Automotive Aftermarket is leading a crackdown on counterfeiters by introducing new security labels to a wide range of its products. Thanks to several safety features on the label, including a datamatrix code and holographic technology, distributors and garages will be able to check whether they hold an original package from the aftermarket expert or a counterfeit. This new security solution is already being used for selected product groups and repair solutions, but all

Schaeffler Automotive Aftermarket product packages sold in the UK will eventually get this technology in a step-by-step process. The initiative by the original equipment (OE) manufacturer of LuK clutches, INA tensioners and FAG wheel bearings follows a growing number of reports of problems caused by customers buying products that have been sourced through online shopping sites. More and more mechanics say that a growing number of customers want them to fit parts that they have sourced themselves via the internet, a worrying trend, as not only is there the issue of the car driver potentially purchasing the wrong replacement part or application for their vehicle, but how can either party be certain that the parts are ‘genuine’, as is often advertised? The technical team at Schaeffler Automotive Aftermarket (UK) Ltd has received a high number of complaints from end users who purchased clutches online thinking they were getting a bargain. The seller was misleading its customers by advertising the product as genuine, original LuK and retail boxed. Schaeffler Automotive Aftermarket (UK) Ltd Technical Services Manager Malcolm Short said: “One particular seller was and still is advertising clutches as genuine, brand new and retail boxed. What actually turns up is a white boxed, badly remanufactured unit “In fact, LuK does not supply remanufactured clutches in the UK, or sell products in plain white or brown boxes, but in full liveried cartons with clear labelling. It is easy,

however, for some online sellers to exploit the unsuspecting buyer. We have confronted this company several times now but they continue to ignore us, so we now intend to pursue them legally.” The company says there are many ways a garage can identify the difference between a new or remanufactured clutch, or to check out a dodgy seller:

Have a look in the box! Generally the parts have been shot blasted and painted and come packed in a non-branded box.

Read the feedback!

Online suppliers are often distance sellers, so there is always the potential for dodgy traders. To counter this, most sites have a feedback system.

Google the company!

The problems with the company selling fake LuK clutches online were so prolific that a Google search reveals a mass of customer complaints.

Be careful!

Garages can be considered legally liable - even if they did not offer a warranty. They should be careful about fitting parts supplied from anywhere but their usual trusted supplier.

Think Factor!

Most garages have a motor factor that they know and trust that provides them with correct products from the suppliers they want to use. Any unexpected problems with incorrect parts or brands are solved with a quick phone call, and shortly after the van turns up again with the right parts. Surely this is a quicker and safer solution than any online retailer could manage? ■

check out the website: www.garagetrader.co.uk

BRAKING WITH TRADITION

AFTERMARKET

FYFES

Fyfes Car Parts Ireland Dundalk T

uesday 3rd June 2014 marked the opening of Fyfes Car Parts Ireland second branch. Located on the Coes Road in Dundalk, Co. Louth the new branch stocks the same extensive range of car parts and engineering supplies that customers in Northern Ireland and now the Republic of Ireland have come to know from Fyfes. Since opening in Drogheda in March 2013 Fyfes Car Parts Ireland has made a huge impact on the local marketplace. The Fyfes fleet has become a common sight on the roads in Drogheda, Dundalk and the surrounding areas. The opening of Dundalk has added to this fleet and further improved the current levels of service, range and availability. Now with two branches, delivering to each other 3 times a day, backed up by further support from its parent company, Fyfes Car Parts Ireland has access to one of the most comprehensive stock portfolios on the Island of Ireland

Employing local, experienced staff Fyfes Dundalk have the knowledge and expertise to ensure customers in the area are offered an improved service. Manager Aidan Donnan has been with Fyfes since 2005 and has 23 years experience in the motor trade. Assistant Manager Joe Reenan is new to Fyfes, having

previously worked for the Renault Dealer Rice & Roddy, and has a total of 42 years experience in the motor trade. So what you are waiting for? If you are in the Dundalk area, why not call in and visit Aidan and his local team, or alternatively give them a call on 042 935 1095 and see what Fyfes

can do for you. With 7 vehicles on the road, providing hourly deliveries to Dundalk and Cooley and twice daily deliveries to Carrickmacross and Castleblanyey, Fyfes are always on your doorstep. Fyfes Dundalk, Unit 6, Centenary Business Park, Coes Road, Dundalk www.fyfescarparts.ie â&#x2013;

Sister Company Opened in Co. Louth FYFES CAR PARTS IRELAND Drogheda: 041 989 2070 Dundalk: 042 935 1095

22 - garageTRADER

check out the website: www.garagetrader.co.uk

AFTERMARKET GT BLUEPRINT, COMLINE

Power Steering Fluid Comline Goes Resevoir from Blue Print Intercontinental T

he power steering fluid reservoir fitted to the Chrysler Voyager and Grand Voyager 3.3i is equipped with a small filter within its base. When this filter becomes contaminated and partially blocked, the power steering fluid flow becomes restricted between the reservoir and the pump. This usually results in an abnormal whine from the power steering pump, which is worse from a cold start up and at slow manoeuvring speeds. Provided the pump hasn’t been subjected to prolonged fluid starvation, a replacement reservoir (which has a new filter) and fresh fluid is normally all that’s needed to provide a lasting repair. The Blue Print power steering reservoir ‘ADA109551’ is a direct replacement for the original item and a straightforward job to complete. It is strongly advised that you drain as much of the original fluid from the power steering system as possible (including oil cooler, if fitted) and replace with new fluid of the correct specification. Chrysler recommends power steering fluid that meets MOPAR MS-5931 specification. ■

omline has now expanded its activities beyond the European market into a number of exciting new territories. European pedigree has now graduated into fully fledged intercontinental pedigree with Comline expanding its distribution into Russia, Azerbaijan and North Africa. Comline continues to flourish, both in its home market here, and in a rapidly expanding group of international markets. The Comline brand promise of high quality products and competitive pricing is finding favour with aftermarket businesses across the globe. Sales & Marketing Director Malcolm Rosher commented: “Comline is extremely proud of its international credentials. As a British brand, the success we have had in our home market has been fantastic and it’s great to see this being mirrored in countries right across Europe, and beyond. Our rate of expansion in recent years has been nothing short of phenomenal and seeing Comline now distributing into new continents is an absolute thrill.” Continued expansion into new international markets further underlines that Comline is a brand that is really going places. ■

FOR GENUINE PARTS TO THE TRADE

Contact our Dedicated Northern Ireland Trade Parts Centres on... Charles Hurst Belfast

Shelbourne Motors Portadown

Fax No: 028 9066 1113

Parts Hotline: 028 3839 6802 Fax No: 028 3839 6807

Parts Hotline: 0 28 9038 2100 e-mail:GerryBryans@charleshurstgroup.co.uk

check out the website: www.garagetrader.co.uk

e-mail: toyotaparts@shelbournemotors.com

Donnelly & Taggart Eglinton Parts Hotline: 028 7181 3017 Fax No:028 7181 3023

e-mail: Brian.lavery@donnellygroup.co.uk

garageTRADER - 23

DPF CLINIC

A clinical solution to the DPF dilemma www.thedpfclinic.com

ith Ireland’s roads dominated by diesel cars, problems with the diesel particulate filter are a now a major headache for garages and motorists across the country. Short journey cycles mean on many vehicles the DPF never gets the chance to properly regenerate so a build up of soot will eventually clog the filter. This clogging will always mean reduced engine performance, higher fuel consumption and an increase in harmful emission. It can also mean a vehicle going into limp mode or worse still stopping altogether. A new replacement DPF can work out very expensive and is often beyond the budget of a hard pressed motorist, while DPF cleaning liquids might only provide some short term relief. The DPF Clinic now offers a third option and it is one that garages all over Ireland are increasingly turning to. Ben O’Brien of the DPF Clinic says, “The service we offer is a permanent and cost effective solution. It is a complete DPF clean using very advanced equipment that

24 - garageTRADER

totally eliminates all the soot particles and leaves a 0.00% ash content. The refurbished DPF is effectively as new and will perform as it originally did throughout the lifetime of the vehicle.” Ben explains that the automated cleaning process on offer is totally different to the on-vehicle procedures that can be carried out with DPF cleaning liquids. He comments, “Many garages have tried these liquid cleaners and in many cases are disappointed with the results. Technicians need to understand that our cleaning process is totally different. It is a clean that fully refurbishes the DPF so that it matches the as new condition and provides a permanent fix.” The DPF Clinic cleaning process costs in the region of €250, so with brand new units sometimes in the thousands the savings to the motorist are very considerable. The DPF Clinic can also provide a fast turnaround and get cars back on the road quickly. DPF problems can affect all

types of diesel vehicles, but Ben gives two examples of how his company’s service can really make a difference. He says, “We have found that BMW 520’s are very prone to DPF clogging. The build-up can be so great that in many cases the blockage means the car can actually shut down without warning. It is such a frequent problem that we always keep clean 520 DPF’s in stock for same day or next day delivery.” Ben goes on to explain that often dealers can take up to a week to get a new DPF replacement for a 520 which will cost around €1300. Having the same unit cleaned by the DPF Clinic costs just €250, meaning a huge saving for the customer in both time and money. The second example that Ben gives is for the DPF on the 1.6 HDi engine as used in Ford Focus, and certain Peugeot models. This DPF is also prone to clogging and when this happens the car will generally go into limp mode. Ben says motorists, garages and in some

cases even dealers are unsure of the best solution. “Driving on in limp mode can lead to other problems so the issue with the DPF has to be addressed. We get big demand for cleaning on these filters, so again we tend to have them fully clean and ready to go off the shelf.” Many other totally clean fully refurbished DPF’s are kept in stock for vehicles known to be prone to DPF issues. However, clogging problems can of course occur on any type of vehicle and Ben and his team appreciate the importance of a fast turnaround on the cleaning service. He comments, “We have a very effective nationwide collection and delivery service which often means we can have a DPF collected cleaned and returned with 24 hours. The customer therefore gets a long term fix with a no quibble guarantee for a fraction of the cost of a new replacement and also the car is off the road for a minimal time.” For more information call the DPF Clinic on 061-518-325 or visit www.thedpfclinic.com ■

check out the website: www.garagetrader.co.uk

EX 24hr PRESS EXCH SERV ANGE AVAI ICE LABL E

• Protect your bottom line - Reconditioned D.P.F’s From Ireland’s no.1 Particulate Filter Specialist from �250. • We recondition all kinds of D.P.F’s for every make and model from Skoda to a Scania and everything in Between! • Don’t remove, recondition at less cost!

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BATTERIES

vARTA, EXIDE

Stop/Start Battery replacement made easy with new Varta system

ohnson Controls, the global leader in lead-acid automotive batteries, is launching the next generation of the VARTA Start-Stop Service Program (VSSP 2.1) onto the market. The expanded VSSP 2.1 enables workshops to carry out all battery replacements in a quick and straightforward manner. Thanks to the new integrated offline function, the device can operate without an internet connection, enabling flexible usage in every workshop. With quicker, optimised menu navigation and illustrated replacement instructions, complex

battery replacements can be carried out in a user-friendly manner. Changing a Start-Stop battery represents a major challenge for workshops. The battery is closely integrated with the on-board electrical system in order to support battery-powered CO2 and comfort functions. Carrying out the diagnosis, memory reset and re-registration of the battery in the vehicle electrical system is equally complicated. Other challenges include the various

installation positions in the vehicle and choosing exactly the right replacement battery. “With the next generation of the VARTA Start-Stop Service Program, we are providing the market with a comprehensive solution for battery servicing,” says Ruben Gomez Fernandez, Marketing Director of Johnson Controls Power Solutions EMEA. “VSSP 2.1 guides users quickly and in a focused manner through the process of replacing batteries in all vehicles, ensuring that batteries can be replaced unproblematically even in Start-Stop vehicles or vehicles with an integrated battery management system. Thanks to the new offline function, the device can be used anywhere. We gave the greatest priority to providing maximum flexibility and complete safety in order to ensure that every workshop is able to carry out complex battery replacements.”

Battery servicing made easy Vehicles can be identified very quickly either automatically via an OBD cable or manually via the vehicle identification number or a scroll-down menu. Following vehicle identification, the battery can be tested without direct access and the Start-Stop system or battery

management system can be precisely diagnosed. Thanks to the new updated product assignment function, the device can recommend precisely the right replacement battery for every vehicle. Finally, VSSP 2.1 displays in detail all the steps involved in removing and installing the battery, and registers the new battery in the system if required. Battery servicing concludes with a printable report of the test results.

Additional services The VSSP 2.1 partner zone at www. varta-automotive.com provides information about current vehicle and battery data as well as market developments. For consumers, Johnson Controls offers a two-year mobility guarantee including a 24-hour hotline and a tow service to the nearest garage.

Superior battery servicing Changing batteries has never been easier: VSSP 2.1 makes it possible to replace batteries in a quick and straighttforward manner in conventional and Start-Stop vehicles. VSSP 2.1 guides users through the battery replacement process in a user-friendly manner and offers an offline operating mode for flexible usage in workshops.

Improved usability The device features illustrated replacement instructions and shows the exact position of the installed battery. ■

Large performance gains in Exide’s new start-stop batteries L

arge performance gains will be seen in the new range of Start-Stop batteries from Exide Technologies. The new AGM battery will achieve four times longer cycle life, 20% more power and over three times the charge acceptance of a standard conventional battery. Similarly impressive gains will also be seen in Exide’s new EFB battery. Start-Stop vehicles already constitute 15% of the car parc, and this will reach 50% within the next five years. Only specially designed batteries can be used in Start-Stop vehicles, which is causing a huge shift in the battery market. Exide invented the first Start-Stop AGM battery back in 2004 and the first EFB battery in 2008. The company’s technology has improved at a rapid pace, and the new range will support sailing, energy recuperation and all the latest fuelsaving features. Cars with conventional powertrains can be fitted with AGM and EFB batteries to improve performance and reduce long-term costs. This is useful for special vehicles like ambulances and police cars, cars with power-hungry electrical equipment and scenarios where the battery is exposed to extreme driving conditions. ■ 26 - garageTRADER

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BATTERIES GT BOSCH, EXIDE

Bosch restructures battery range Solving the puzzle often associated with battery selection, Bosch has restructured its awardwinning battery range. With a battery for everything from ATVs to agricultural vehicles, the refreshed range has been updated to make selecting the right battery quicker and easier than before.

n a move that aligns the entire range of Bosch batteries, it has redesigned its colour coding system to move the EFB and AGM batteries into its three main ranges, making battery identification straightforward and efficient. A range of pictograms – signifying key specifications and uses – helps garages and customers make certain that they are fitting the right battery every time, resulting in optimum vehicle performance. The comprehensive range of batteries covers a wide variety of car,

truck, motorcycle and leisure applications, and is constantly evolving to accommodate developing vehicle technologies, such as Start/Stop systems. Depending on the nature of the vehicle and the features it has, a different Bosch technology has been applied to ensure that performance is never compromised, while remaining cost effective. For car applications there are three levels of battery performance that suit the needs of different vehicles.

S3: Grey labels S3 is the entry level range; these products are suitable for older vehicles with smaller engines. S3 products should only be used in vehicles with limited electrical demands, such as from ABS, heated rear screen, alarm and electric windows or mirrors. The S3 range has Standard Flooded Lead Acid technology and is not suitable for vehicles with Start/Stop systems. This makes them cost effective for older vehicles (pre-2000).

S4: Blue labels The next step up from S3 is the S4 range, with some part numbers having Enhanced Flooded Battery (EFB) technology. Any vehicle from 2000 onwards requires at least an S4 battery, as the range has the capability to deal with the greater level of specifications now expected on smaller cars. This includes air conditioning, heated seats, immobilisers and cruise control. EFB technology is becoming increasingly utilised by OEM’s, thanks in part to the rise in popularity of superminis.

S5: Black labels S5 batteries are the top-of-the-range products for use in cars. Some part numbers in the range feature Absorbent Glass Mat (AGM) technology and products are capable of dealing with additional electrical demands. Premium vehicles and those with large diesel engines require an S5 battery, which can deal with electrical demands such as those from parking sensors, climate control, ESP and satellite navigation. ■

Exide Launches One-Size-Fits-All Battery Charger E

xide has launched the 12/7 Battery Charger, specially designed to always achieve 100% charge, even in extreme weather. The 12/7 works for all types and sizes of 12v batteries, including those for cars, motorcycles, boats and caravans. It will be sold to both consumers and professionals. The Exide 12/7 is the first consumer charger on the market with a temperature sensor fitted directly into the negative clamp. Chargers typically only take the temperature of the room, which often gives inaccurate results – particularly in hot and cold climates. The temperature is monitored throughout the charge and voltage is constantly adjusted. Temperatures from −40 to +50 degrees Celsius are supported. Most battery chargers follow the same charge

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curve for AGM, flooded and GEL batteries. The Exide 12/7 uses optimised charge curves that respond to the type of battery being charged, which leads to perfect results across the board. Cut-off is calculated using both time and current – another important factor in achieving 100% charge. The Exide 12/7 has a 13.7v power supply capable of powering some diagnostic procedures and initiating charge to discharged batteries. It also has a boost of 15.5v in every charge if cold, making it ideal for cold charging. The current industry standard is 14.7v or 15.1v. The 12/7 is fitted with robust overcharge protection. Anti-spark technology is also in place, protecting against faulty batteries and connections.

■

garageTRADER - 27

BATTERIES

yuasa, MANBAT

Yuasa Battery europe launches new GS-Battery Range

uasa Battery Europe launched a new range of automotive aftermarket batteries for the European market at the Automechanika exhibition. The new GS battery range was shown alongside the company’s existing Yuasa range launched in 2013 giving the company two of the world’s strongest battery brands and offering a complete solution for installers and retailers. The addition of the new GS battery range means that GS Yuasa now has the widest range available in Europe with over 99.8% vehicle parc

coverage. The GS range is fully supported with an online application and fitting system that provides VRM, VIN and make/model selection to ensure correct battery choice with repair times and fitting instructions provided for installers. The easy to use Yuasa Yu-Fit battery configuration tool is also available enabling straightforward programming of new batteries to a vehicle’s power management system in under five minutes. The range features new premium batteries – GS Gold – offering

unrivalled levels of performance and extended service life. The ranges, with 14 battery types, offer installers and retailers excellent opportunities to offer upgrades to their customers. In addition, the GS battery range offer the most comprehensive choice of hybrid and micro hybrid batteries on the European market. These include six European AGM (Absorbed Glass Mat) and five Japanese AGM batteries for Start-Stop vehicles, five European EFB (Enhanced Flooded Battery) and eight Japanese EFB models.

Yuasa Battery Europe has invested heavily in its European infrastructure and the GS range is available through the company’s five European sales companies who now offer the full range of automotive, motorcycle and industrial batteries. The company is part of GS Yuasa Corporation, one of the largest global manufacturers of batteries and supplier of the next generation lithium ion (Li-ion) batteries to the world’s electric and hybrid vehicle manufacturers. ■

Manbat ‘powers up’ its industrial division Manbat Acquires PowerCell Industrial Battery Engineers Ltd

COBAT Technologies Ltd, through Manbat Ltd, its specialist UK battery distribution subsidiary, is pleased to announce that it has acquired PowerCell Industrial Battery Engineers Ltd, a leading industrial battery specialist based at Rayne in Essex that supplies and services batteries and chargers for all types of industrial applications. “This acquisition is the perfect fit with our existing industrial battery business and strengthens our position within the industrial sector,” said Steve Sheppard, Manbat Ltd’s Managing Director. “It also further adds to the group’s battery distribution businesses, which are now based in the UK, Netherlands, Belgium & France.” “Derek & Ingrid Anderson will stay within the business and will play an important role in the integration of PowerCell and Manbat Industrial, as well as in the general development of Manbat’s growing Industrial Division.”

28 - garageTRADER

Derek Anderson added: “The synergies between the businesses will make an incredible portfolio, one that will be well placed to take advantage of the opportunities that are arising in the UK, so we are excited by the possibilities. “Manbat is now in a position to offer a truly national industrial division. I am looking forward to expanding this specialist side of the business by offering the market place a professional and knowledgeable sales team supported by a fully qualified and dedicated service team.” The Industrial Division will continue to report to Steve Sheppard, Managing Director of Manbat Ltd. The acquisition is also in line with the wider ECOBAT Technologies Ltd strategy to develop value added businesses both up and down stream of its core lead recycling and production business, which encompasses new battery distribution opportunities. ■

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BATTERIES

manbat

Another supreme launch from Manbat Top Of The Range CV Battery Additions

anbat, the UKâ&#x20AC;&#x2122;s largest automotive and commercial vehicle battery distributor, is pleased to announce the introduction of a new range topping commercial vehicle battery offering under the renowned Lucas brand.

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The new Lucas Supreme range of four part numbers, which are available with 140, 170, 180 and 225 Ah capacities, are designed for high performance commercial vehicles with large power demands and high vibration resistance requirements. Each model in the Supreme CV range incorporates the very latest in original equipment technology, such

as a specialist lid design to minimise water consumption by recycling condensed water vapour back into the electrolyte and punched plate grids, to optimise conductivity and ensure low resistance and reduce power loss. This means that the batteries within the Supreme CV range not only provide high starting efficiency and possess exceptional corrosion resistance, they are also extremely economic for CV operators to run as they are totally sealed and completely maintenance free. The high performance nature of the Supreme range is reflected in their specification, which exceeds EN4 V3 SHD (Super Heavy Duty) requirements for extreme vibration resistance. The Supreme range supplements the existing 28- strong Lucas Premium CV and Lucas Classic CV offerings, which together provide CV operators with a complete range of options to satisfy the requirements of their entire fleet. For further details, please call Manbat Customer Services on: 01743 218500 or visit: www.manbat.co.uk â&#x2013;

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ABP CLUB

SHOW TITANIC

New British Standard for the Bodyshop Industry due in 2015 With backing from PPG, the ABP (Automotive Body Professional) Club organised two bodyshop shows in Belfast and Dublin. Keynote speakers included representatives from Thatcham, British Standards Institute and Riverpark Training.

peaking at the event, David Cresswell Chairman of the ABP Club stated that while the bodyshop industry was worth around £3.5billion per year in the UK, profits were very tight and the industry fragmented. The average repair job is now £1,332 taking an average of 15.7 hours with the price breakdown of 36% labour charges, 21% on paint and 43% on parts. The average hourly rate for bodyshops in the UK is £30.65/ hour, yet the average pre tax profit for the top ten independent garages in the UK is just 1.38%, just £18 profit on the average job. This is a slight improvement on last year’s figure of 0.98% profit. David listed a number of forces affecting bodyshop profitability including: • The need to have an average of four paint systems per bodyshop • A shortage of skilled staff • Guaranteed average repair costs • Repair of write-offs • The scrapping of the VIC test in 2015 • Keeping up with technology Mr Cresswell also commented about the massive increase in technology and specialist materials including carbon fibre as well as the use of aluminium in cars such as the new Mercedes C Class and Jaguar XE as well the high technology hybrid vehicles now on the market such as the new BMW i3. Meanwhile, Audi has also announced that in the future some of its large cars will run on 48 volts. David Cresswell also informed guests that from October 2016, all new cars in Europe must be fitted with E-Call, a system in which the vehicle automatically alerts the authorities that it has been in a big accident in which the airbags have been deployed. Colin Hagan, managing director of Riverpark Training in Mallusk, the only ATA accreditated training centre in the whole of Ireland spoke of the skills shortage in the industry, a factor that was a combination of the recession and large employers like Bombardier

32 - garageTRADER

Andy Walker from Thatcham

David Cresswell from ABP Club and John McGowan of event sponsor PPG

The team from Enterprise: Dan Ryder, Clare Anderson and Andy Lilley

Stuart Denholm and Keith McGuire on the Mirka stand.

Peter Reilly and Robin Gourley from Paint Distributors

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ABP CLUBGT

SHOW TITANIC

recruiting young technicians. Janet Forbes from Riverpark told delegates about Riverpark’s new Business Administration and Vehicle Parts Administration and quoted research figures such as 4% of dissatisfied customers will complain and the importance of customer loyalty – loyal customers will end up spending as much as ten times as their first

While the bodyshop industry was worth around £3.5billion per year in the UK, profits were very tight and the industry fragmented.

Displaying the new Car-O-Liner 12000 system are Kevin and Stuart Alexander.

Euro Car Parts displayed their LKQ Coatings and Platinum Plus lighting brands at the event and pictured are Michael O’Neill and Ben Parkinson

purchase. Rob Hine of BSI spoke of the change from PAS125 to a new British Standard for bodyshops – BS10125 which comes into force next year. The main reason for this is that the public is not aware of the accreditation of Publicly Available Standards (PAS) but are much more knowledgable about British

Standards. The new BS10125 is still in draft format and should be released before the end of this year. There will be a transition period and it should be relatively simple for PAS125 accreditated companies to achieve the BS at no additional cost. Gethyn Davies, Director of sponsors PPG complimented the quality of work in N Ireland bodyshops and >>

Martin Rowley from Audatex discussing the latest system with Ryan Cooke of Lloyd Cooke Motors

Simon Crump and Trevor Doyle from 3M

Colin Hagan of Riverpark

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garageTRADER - 33

ABP SHOW

TITANIC

<< commented that the manufacturing sector in NI is phenomenal in size for paint and coatings and that NI was very different from the rest of the UK The problem of skills shortage was discussed in great detail with Colin Hagan saying that there was no immediate solution to the problem. Gethyn Davies suggested and endowment scheme for apprentices in the industry which would pay out after 10 years and would help keep young technicians in the industry. â&#x2013; Alan Brierly from Akzo Nobel

Pictured on the EMACS stand are Darren Hargreaves (EMACS), Danny Rea and Alastair Nevin from Larne Coachworks and Chris Mortimer from EMACS

Stephen Bell with the range of Farecla products

Richard Meadowcroft and Charlotte Broady from the British Standards Institute were on hand to give advice about the new BS10250 which will replace PAS125

On the PPG Nexa Autocolor stand were: Paul McGuinness, PPG, Peter Matthews and Mark Stewart from Paintworx, Tony Bergin and Damian Kenny

Where the meetings were taking place

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AFTERMARKET

CAR-O-LINER

Car-O-Liner’s new Vision2 software wins Innovation Award 2014 C

ar-O-Liner’s brand new Vision2 software has won the prestigious Innovation Award within the category IT & Management at the Automechanika Trade Show 2014. Vision2 is part of Car-O-Liner’s Vision system, state-of-the-art measuring hardware and software for the repair of collision damaged vehicles. “We are very proud to receive this prestigious award honouring our leadership in state-of-the-art measuring software for the vehicle collision repair market,” says Jonas Gunnarsson, VP and Business Unit Manager. “I would like to thank our employees for their dedication to the pursuit of quality and excellence at Car-O-Liner.”

Get the job done 20% faster than before! The photo-based Vision2 software, which guides the entire repair process and performs automatic centering, measuring and documentation, is so userfriendly that technicians can complete the measurement process 20% faster than before. Vision2 is compatible with the Car-O-Tronic and Car-O-Mech measuring systems as well as with the PointX diagnostic measuring tool and is integrated with Car-O-Data, the world´s largest vehicle measurement database containing data on over 14,500 measured vehicles. ■

A jury of renowned experts evaluated the entries in accordance with the criteria of: • Innovative content and quality of solution • Functionality: economic efficiency, user benefit and application areas • Aftermarket relevance • Safety and quality • Contribution to environmental protection, resource conservation and sustainability

36 - garageTRADER

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REFINISHGT

PPG & AUTOCLEAR

PPG signs new five year supply contract with Honda UK A

utomotive coatings manufacturer, PPG Industries with both its PPG and NEXA AUTOCOLOR® brands as one of two preferred paint partners, has strengthened its partnership with Honda by signing a new five-year contract to supply specialist refinish products and support services to Honda’s extensive European network of dealerships and collision repair centres. The agreement builds on PPG’s strong relationship with a number of individual local territories within the extensive Honda Motor Europe (HME) Network, including the UK, Poland and Spain. HME has now extended this relationship

by officially recommending PPG as an approved aftermarket paint supplier to Honda dealers within 19 strategic European countries. The contract is based on the supply of products from PPG’s market leading PPG, Nexa Autocolor premium paint brands, as well as colour tools, technical support and the delivery of bespoke training programmes to optimise performance and boost bodyshop productivity through the use of these products. Harvey Hughes, Manager - Dealer Business Development at Honda Motor Europe (HME), comments: “We believe we have made the best choice for our

Honda dealers in Europe. Important to us was the ability of PPG not only to supply an outstanding product range but also to guarantee best in class service to our network, which enables excellent quality in refinish.” Paul Tranter, PPG UK Business Development Manager, adds: “We are proud to have been awarded this new five-year contract by Honda. As we are already the market leader in different countries within Honda’s European network this contract is a great opportunity to leverage our tailor made services and products to

dealers throughout this region. “As you would expect from one of the world’s largest auto manufacturers, expectations for product quality and service level have been set very high, but we are confident we have the local manufacturing capabilities and expertise to deliver.” In fact, PPG’s close links with manufacturers such as Honda through its OEM coatings business means it is able to immediately provide refinish products and tools for current and new vehicles. This enables dealers to achieve precise colour matches for repairing these vehicles to their original condition. ■

Autoclear 2.0: sprayed, baked and finished with AkzoNobel’s new clearcoat binder technology

kzoNobel Automotive has expanded its advanced Sikkens vehicle refinishes system with Sikkens Autoclear 2.0, a new clearcoat that takes advantage of a patented binder technology to deliver a perfect finish, outstanding drying performance, superior through hardening, and unprecedented flexibility on the shop floor. Autoclear 2.0 is the latest addition to the Sikkens system, which includes Autowave MM 2.0 and Autosurfacer UV, introduced in 2013 and 2012, representing a

quantum leap forward, reflecting the Sikkens commitment to continuous improvement. Specifically, Sikkens Autoclear 2.0 is designed to bring greater efficiency and flexibility to bodyshop processes by factoring in workload, job size and different workstreams. It reduces process time with superb through hardening, allowing immediate handling, polishing, and reassembly after drying. With Autoclear 2.0, bodyshop operators have additional scheduling flexibility – and the possibility to save on energy costs – because it can be dried at either 40˚C or 60˚C, and drying speed can be further adjusted by choosing either Reducer Slow or Reducer Fast, with no need to adjust the hardeners or even different clearcoats. Bodyshops will benefit from these features on all types of repairs from

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spot repairs to total resprays. With Autoclear 2.0 application is fast and easy, with no compromise on results: with its excellent flow and leveling characteristics, painters can be confident that even at lower baking temperatures or with Reducer Fast, they’ll achieve the outstanding appearance and gloss that customers have come to expect from Sikkens. Autoclear 2.0 is one of the most environmentally friendly clearcoats on the market: its fast-drying and lowtemperature drying characteristics reduce energy consumption and the overall carbon footprint; it has been formulated with 13.5 percent renewable ingredients; and with a potlife of 1.5 to 2 hours, there’s less mixing and less waste. It’s all part of our commitment to do more with less.

Autoclear 2.0 is the latest Sikkens product to be featured in The Painters campaign, a part of Sikkens’ global Creating Together promotional campaign. The campaign was launched to put the spotlight on how Sikkens products deliver value to repair professionals, and how Sikkens works with professionals to develop the highest quality, most user-friendly, most sustainable vehicle repair systems available. Sikkens also gets valuable input on requirements for high performance coatings from its partners on the McLaren Formula One racing team. In a partnership that dates back to 2008, Sikkens and McLaren have worked together to continuously refine the Sikkens coatings systems by reducing weight, cutting drying time, and minimizing the environmental footprint. ■ garageTRADER - 37

REFINISH

FARCELA

Off Their Trolley! F

arécla must be off their trolley - Why else would they be giving away a £105 mobile work station FREE you buy the Farécla G3 Complete Premium System Kit (KTC024). The kit is available in the market at some great prices, typically 25% less than the normal price for the kit contents, and an equivalent of more than 50% off when you include the mobile work station. Not surprisingly this amazing value offer is available only while the strictly limited stocks last. Farécla’s Mobile Work Station is a handy and practical way of keeping all your essential post paint kit together, ready to be deployed anywhere in the bodyshop at a moment’s notice. This two-layer work station allows you to move between jobs during the working day with all your equipment organised and ready for use. A locking castor wheel ensures it stays put once you are where you need to be, and a cradle each for your sander and polishing machine ensures they are to hand and stay free from contamination. The front panel has been designed so that a power extension socket and lead can be added if required. ■

The full offer contains: G Sand 150mm Blending Discs x 50 G Sand Waterproof Half Sheets x 50 - P2000 G Sand 150mm Abrasive Discs x 50 - P1500 G3 Ultra Abrasive Compound 1.1kg G Mop 6” Ultra Yellow Pad - 2 pack G3 Fine Finishing Compound 1kg G Mop 6” Red Waffle Pad - 2 pack -

GSD110 GSW120 GSD115 G3U101 CFY601 G3F101 PFR601

+ FREE Sanding & Polishing Cart worth £105*

38 - garageTRADER

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TRAINING

RIVERPARK

Team Riverpark get into training for World Skills Sao Paolo Brazil 2015

James Crawford

Patrick Quinn

Rebecca Wilson

Colin Hagan of Riverpark Training, reports on a very successful World Skills heats selection day

n June 2014, for the first time ever, Northern Ireland held the Squad Selection heats for all World Skills UK competitions. Over 50 individual competitions were held at colleges and training providers all over Northern Ireland. Although the panel and paint competition had been held two weeks earlier at EMTEC in Nottingham, we had to wait until the 7th July to officially announce our team. James Crawford is now one of two in the squad training for the Autobody Repair, Patrick Quinn and Rebecca Wilson are two out of four in the squad training for the Car Painting competition. So once again, Riverpark Training will be providing additional support and training to assist our young students achieving their best potential.

a Level 3 qualification.

James Crawford at Squad Selection EMTEC Nottingham

The answer now is to look long and hard at where you want your company to be in five years time and how are you going to provide the quality of repair needed to professionally repair modern vehicles with all their emerging technologies. There is the option of importing the labour and for many bodyshops this has been very successful, but this labour market is not always guaranteed. Therefore the commitment to a good quality apprenticeship programme with the offer of employment to the apprentice from day one is the

June with Aaron Kernohan being

year apprentices.

best solution to future demands.

successful. He will now go through to

One of the main reasons we are

Bodyshops need to realise that

the national final in Birmingham.

currently in this scenario, is the lack

young people will not commit to an

of the investment over the last five

employer unless the employer also

years. This was understandable as

makes that commitment in the form

nobody knew then how long the

of employment. We at Riverpark

Riverpark Training students at the

Skills Shortage in Body Repair and Vehicle Refinishing

downturn in work would last and

Training believe that by having a high

Skill Auto Regional Heats. Andrew

Over the last 5 years, the number of

most bodyshops preferred the â&#x20AC;&#x2DC;sit

quality entry criteria to our training

McClure, Andrew Spiers and James

students achieving their Level 3 NVQ/

it outâ&#x20AC;&#x2122; approach. Now things are

programmes, we can provide a

Crawford attended the regional Panel

VCQ qualification has fallen and this

improving, we at Riverpark are finding

high quality training provision to the

competition at IBOX Birmingham

has now led to a skills shortage within

that the staff is not there to meet

industry; after all most of our students

on 25th June. This was a highly

our industry. This, combined with the

the industry needs. Another factor of

are making their companies profit

contested competition with the

drain of qualified staff away to large

five years ago was the Programme

within 3 months of starting. One of

success of Andrew Spiers going

industry, has meant that the accident

Led Apprenticeship route, where

the main criteria we stress in the

through to the Skills Show to be held

repair industry is now searching

students were placed with employers

first months of training is time, cost

in Birmingham, November 2014.

hard to find good quality staff. We

basically for free. The success rate

and profitability. By explaining to our

Aaron Kernohan, Ashley Woodward

at Riverpark Training are now being

on this programme averaged at

students how important it is for their

and Neil Gibson also competed in

contacted on a weekly basis by

50% achievement across our training

employers to see results quickly, we

the paint competition held on 12th

bodyshops looking for 2nd and 3rd

courses with only 20% progressing to

can ensure that they have made

Success also at National Competitions June 2014 also saw success for

40 - garageTRADER

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TRAININGGT

RIVERPARK

industry, but also a high calibre

Vocational Qualification Awards Stormont June 2014

of young people applying. We

The 4th June 2014 saw the annual

have had interest expressed not

celebration of Vocational Training in

only from all major dealerships

Northern Ireland with the VQ Awards

in Northern Ireland, but also from

being held at the Great Hall in

SMEs who want good quality

Stormont. This award celebrates the

staff. Applicants are now coming

very highest achievers in vocational

in thick and fast and we have

training over all programmes

no doubt that we will meet the

throughout N Ireland. Riverpark

needs of all who contacted us.

Training decided this year to

To help employers understand

nominate Rebecca Wilson as she had

what we can provide within this

demonstrated a very high commitment

sector of the Motor Industry,

to training and also the dedication

we have put on an information

to quality that she has applied to her

evening on Wednesday 15th

work with her employer CM Accident

October. Please contact

Repair. She was one of ten finalists who

the students to understand

Business Administration for Motor Industry

reception on 028 90 342 400 for

received this award from the Minister of

their place in turn, within their

The interest in this new course for

further information or if you wish

Employment and Learning, Dr Stephen

companies.

Riverpark Training has been very

to attend.

Farry MLA.

impressive, as not only have we had a high interest from the

the right choice and this allows

■

Apprentices available to the Motor Industry in Northern Ireland • Vehicle Parts • Business Administration • Vehicle Body Repair • Vehicle Refinishing • Vehicle Fitting

Open evening

Wed 15th oct 2014

Riverpark Training and Develpment Centre have engaged with young people from all over Northern Ireland keen to take up employed apprenticeships on Vehicle Parts, Business Administration, Body Repair and Vehicle Painting. We are very keen to engage with employers to connect them with these keen interested young people to secure future staff development. We can deliver specific quality training to meet your needs to allow your business to grow.

To find out more please call 028 9034 2400 and get yourself quality partner in career progression and development. Contact on-line @ www.riverparktraining.com Email: riverparktraining@btconnect.com

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garageTRADER - 41

TRAINING

TENNECO, IMI

Tenneco on Tour coming to Ireland serving as the Tenneco Vision training platform. With the help of this platform, the company’s Monroe® and Walker® brands deliver a variety of training modules designed to help workshop professionals broaden their technical knowledge.

The goals of the program are Informing, Training and Awareness and is described as A concentration of technology, innovation and training to inform distributors and installers. ■

Videos include: EVOLUTION OF DIESEL EMISSION CONTROL SYSTEMS

SYSTEM RESET WITH AUTODIAGNOSTIC TOOL MONROE SPRINGS VIDEOS

DPF EOLYS II (Including SOOT particles SOOT &WEAR process)

wo Tenneco training trucks will be coming to Ireland on the week commencing 17th November. They are part of the Tenneco on Tour program and will stop in Belfast, Tipperary and Limerick. Full details will be available on their website nearer the time. The main aim of the Tenneco on Tour program is to help professionals

understand and prepare for the latest generation of original equipment and aftermarket ride control, emissions control and suspension technologies. The program features two stateof-the-art mobile training vehicles – one equipped with interactive exhibits and product and system displays featuring Tenneco’s latest OE technologies, and the second

PK & MK VIDEO (Products, Driving Effects, Claims, etc)

DPF EXPLANATION OF THE QUICK STRUT VIDEO (Highlighting Savings in Time & SYSTEM (3D with the new Tenneco car)

Warranties)

DPF REPLACEMENT PROCESS

The trucks feature a bespoke training set up with a cinema style layout, bringing the venue to the people.

EOLYS REFILL PROCESS

www.walker-eu.com

IMI looks to build on apprenticeship growth in the automotive sector I

MI has launched a new apprentice return on investment (ROI) calculator which will help employers and training providers make a strong business case for hiring an apprentice. The calculator makes use of recent data from the IMI’s ROI studies to allow businesses to measure the costs of hiring an apprentice against their own unique business requirements. 2013 saw the first rise in apprenticeship starts since 2010 and the IMI is aiming to use the calculator to drive continued growth in this area. The IMI’s study found that businesses can expect up to 300% return on investment from hiring an apprentice over a three year period. Furthermore, apprentices who start with no experience typically generated profit within 18 to 24 months– much earlier than was previously assumed. Businesses can now access their own unique forecast for free online and via

42 - garageTRADER

mobile. IMI CEO Steve Nash comments: “Automotive employers must overcome doubts about the financial costs of employing young people if we are to secure a successful future for our sector. IMI’s recent ROI research broke the myth that apprentices cost firms money and overwhelmingly demonstrated that there is a clear and significant financial return. The new calculator allows us to take our research into a business and demonstrate exactly how this relates to their unique situation. “Apprenticeships are currently a hot topic within government, with parties competing to develop viable alternatives to university. The motor industry is in a unique position to benefit from any positive developments. We must not miss the opportunity to draw high quality candidates into automotive careers because of myths about employing young people.”

The calculator is now available through online and via mobile at www.theimi.org.uk/calculator. Managers need only put in a few

details from their business and the app instantly tells them how much profit they could generate from each apprentice. ■

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TECH TIPSGT

DAYCO

Dayco Technical Focus Ford 1.8-Litre Diesel Timing Drive System

ord’s popular 1.8-litre diesel unit, otherwise known as the Lynx engine, has been widely used to power various Fiesta, Focus, C-Max, S-Max, Mondeo, Galaxy, Tourneo Connect and Transit Connect models between 1998 and 2011. As well as being notable as the first mass production engine to feature a belt in oil, when in 2008 Dayco designed the system to supersede the previous chain driven high pressure injection pump, the engine has a reputation for simplicity, as it utilises one of the shortest timing belts in common use. This simplicity however, can create problems. Dayco, the world’s largest original equipment (OE) timing belt manufacturer and, with its unique High Tenacity (HT) or ‘white’ timing belt, the OE supplier for the Lynx engine, believes that many timing belt replacements undertaken on these units are not performed correctly and the consequences can be dire. The most serious issue is the failure of the replacement belt due to its incorrect tension and the reason

behind this often seems to be the fact that because the belt is so short and the drive system so simple - the injection pump pulley drives a single overhead camshaft with the use of a single tensioner the belt is frequently just changed, without the full installation process being followed. It is therefore crucial than technicians follow the correct installation procedure, which is explained here and is also available on Dayco Technical Information Sheet TI0157EN, which can be found on its website – www.dayco.com in the garage area. The necessary components come in Dayco timing belt kit KTB470. Early versions of the Lynx engine were fitted with manual tensioners and some with substandard camshaft pulleys. Those with manual tensioners need to be replaced with the automatic version, which is straightforward, but will require the internal angle on the timing case adjacent to the tensioner to be filed down by 0.5mm. Those fitted with a camshaft pulley stamped with an ‘AB’ identification mark, must replace them with a pulley with an ‘AC’ identification mark (OE XS4Q6A256AC) (see image 1).

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The engine must be cold, so will have been left for at least four hours since it last ran. Once the old belt has been removed, make sure that the crankshaft is at TDC on cylinder number one and that the crankshaft arm rests against the timing pin (tool no. 303-193) (see image 2). Then make sure the flywheel-locking tool (303-393) is correctly installed and lock the camshaft with its special tool (303-376) (see image 3). Tighten the camshaft pulley bolt finger tight and then loosen it half a turn so that the pulley can rotate freely. Then fit the new tensioner (Dayco part number ATB1001), making sure that the Allen Key hole is at 3 o’clock and the mobile indicator is at 8 o’clock and lightly tighten the bolt. Ensuring that the arrow on the new timing belt corresponds to the direction of the rotation of the engine, install the belt (Dayco part number 941009) anti-clockwise starting at the injection pump pulley and make sure that there is no slack on the side without the tensioner. Then loosen the tensioner bolt and using the appropriate Allen Key, rotate the tensioner anti-clockwise until the mobile indicator is at 3 o’clock and the Allen Key hole is at 9 o’clock, (see image 4) then tighten the tensioner bolt to 50Nm. Lock the camshaft pulley with the special tool (205-072) and tighten the camshaft pulley bolt to 50 Nm. Then remove the timing pin, the flywheellocking tool and the camshaftlocking bar and rotate the crankshaft clockwise six revolutions and re insert the timing pin. Slowly rotate the crankshaft clockwise until reaching TDC on cylinder one until it stops against

the timing pin and refit the flywheellocking tool. The mobile indicator on the tensioner should still be in its 3 o’clock position, but if it has moved, the tensioning procedure must be repeated until it does not move and remains at 3 o’clock. Then check that the camshaft locking bar can easily be inserted and if so, permanently remove the timing pin, the flywheellocking tool and the locking bar and refit the blanking plug to the cylinder block. For more information regarding the OEM quality power transmission products in the Dayco range, please email: info.uk@dayco.com or visit: www.dayco.com ■ Image 1

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garageTRADER - 43

TECH TIPS

Mahle

Mahle Tech Tips light. If forged goods are discovered at a dealership, then the goods must be withdrawn and investigated. Following extensive checks, the goods are then confiscated and destroyed, and the manufacturer will face a large fine. The handling of low-grade products can also have far-reaching effects on the repair shop, particularly when an accident or breakdown occurs following the replacement of a part, and it is not possible to claim consequential damages under the warranty from the alleged original parts manufacturer. But even such small things as loss of power following a visit to a repair shop can lead to the customer losing trust… and the repair shop its customer.

ith the convergence of markets, the elimination of borders and trade barriers, and not forgetting the Internet, the business of counterfeiting is becoming increasingly prevalent. According to estimates by the German Anti-Counterfeiting Association, approximately 5–7% of global trade volume is made up of fake goods: piracy and counterfeiting are increasingly destroying capital and workplaces, damaging both industry and dealers… and ultimately endangering the end user. As a manufacturer of innovative, highquality vehicle components, MAHLE is far from safe from counterfeiting— whether it involves trademarks, patents, or registered designs. With wide-ranging measures across diverse fields, MAHLE is actively fighting against these illegal acts and supports its trading, repair shop, and engine repair partners in the identification of fake goods. For example, engine part, turbocharger, and thermostat packaging is equipped with intricate Tec Identify labels, which offer a high degree of protection against counterfeiting and the option of online verification. With this leaflet, we aim to provide you with information about the risks associated with using counterfeited vehicle components. And, above all, advise on how you can better protect your company, and the industry as a whole, against piracy and counterfeiting. 44 - garageTRADER

Safety hazard: when cheap becomes expensive. And dangerous. MAHLE products usually fulfil safetyrelated functions in vehicles. If cheap, poor-quality replicas are used in their place, they can lead to anything from serious engine damage to life-threatening situations for the passengers (e.g. fire hazard due to leaking fuel filters of low-grade production). Of course, safety also has its price. Complex functionality, ultra-high fit and load capacity, perfect co-ordination with other components, and high mileage are only some of the demands the vehicle components of today must meet in order for a vehicle to operate freely and safely. Similarly demanding are the specifications concerning development, material selection, and manufacturing in relation to original equipment products. And the financial investments that are required are equally high. Forgers cannot and will not raise such costs and therefore, quite simply, recklessly endanger the lives of passengers.

Therefore our advice is: only purchase goods from trustworthy dealers and investigate bargain offers particularly thoroughly.

Crime prevention: what we are doing to protect you. In order to hinder the production of illegal replicas and get on the trail of the counterfeiters, MAHLE’s strategy of attack covers a variety of levels and diverse fields:

Improper actions: the risks faced by trade and repair shops.

• Protecting product development from data theft • Surveillance of production • Constant market observation via Internet research and price analyses • Test purchases from suspect dealers, including at international trade shows • Global customs operations and training to help prevent the import and export of conspicuous goods within the boundaries of membership of the WCO (World Customs Organization) • Equipping packaging with a variety of security features • Product training for dealers and repair shops • Evaluation of customer feedback

Anyone who deals with counterfeit products makes himself liable. Ignorance does not protect against legal ramifications: the law requires that dealers check their goods before they are brought into circulation— particularly when evidence of a potential illegal replica comes to

The impact of this package of measures is strengthened through intensive cooperation with the authorities and other companies within the automotive industry. With a regular exchange of information about suspect sources, the measures

that have been implemented, and the experience gained as a result, more effective strategies against piracy and counterfeiting can be developed and realised.

Serious consequences: the legal ramifications. Every occurrence of piracy or counterfeiting discovered by MAHLE will be prosecuted. The company employs a zero-tolerance policy against manufacturers of fake goods. The legal measures that can be taken range from cease-and-desist declarations and confiscation of the goods to criminal complaints with large claims for damages.

Suspect plagiarism? How we support you. And how you support us—and the entire industry. If you suspect a case of piracy or counterfeiting—and, naturally, if you have any further questions on this subject—please do not hesitate to contact us. Simply send an e-mail to anti-counterfeit@mahle.com and our specialists will respond to you as quickly as they can. Make an active contribution to cleaning up the spare parts market so that all those concerned can continue to rely upon the high level of product and service quality as offered by MAHLE Aftermarket. Thank you for your help! ■

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PRODUCT NEWSGT

NEW IN STOCK

3M Automotive Aftermarket

Introducing the 3M™ Accuspray™ HG14 Spray Gun

• Fast easy clean up time • Can reduce overspray • High transfer efficiency • Improved productivity • New spray gun performance on demand • Reduces overspray • Improves transfer efficiency • Lowers primer consumption • Flatter smoother finish • Decreases sanding time • Reduces solvent consumption • Reduces clean up time • Creates like-new gun performance For further details contact Karkraft sales team 028 90 855555

ntroducing the 3M™ Cubitron™ II Multihole Sanding Disc, a revolutionary advancement in automotive abrasive technology for body technicians featuring triangular shaped ceramic grain that: • Cuts 30% faster than premium abrasives • Lasts up to twice as long • Delivers a consistent uniform finish

Target applications: • Paint removal • Body filler rough shaping • Feather edging Triangular-shaped ceramic grain (right image) is electrostatically oriented to form sharp peaks, each

acting like individual cutting tools that slice through paint and body filler, wear evenly, and provide long life and consistency. For further details contact Karkraft sales team 028 90 855555

EcoBoost Timing Tool set

aser Tools has now started manufacturing their new timing tool set (part no: 5903) for the 1.6 litre EcoBoost engines as fitted to both Ford and Volvo models. Ford’s new high-efficiency petrol turbocharged direct injection engines offer reduced emissions, increased fuel economy and better performance, therefore vastly increased accuracy is necessary in the timed relationship between the crankshaft and camshafts of this engine. Accordingly the starting point must always be the initial set up (or timing) — accuracy is critical and technicians or even the home mechanic carrying out repairs that require disruption of the engine timing, need to be sure that they have a safe and effective method of resetting to the manufacturer’s specification. For more information see www.lasertools.co.uk

MAJOR NEW ADDITIONS TO REMY BRAKE CALIPER RANGE

emy Automotive UK Ltd, the UK’s leading automotive parts remanufacturer, has announced the addition of a further 128 new part references to its brake caliper range, increasing the overall range to over 3,500 part numbers. New applications cover many of the popular vehicle manufacturers including Audi, BMW, Ford, Renault, Vauxhall & VW. Popular models now covered include the Vauxhall Insignia, the Ford S Max, the Audi A4 and A6 and the BMW 3 and 5 Series. There is improved range coverage for standard front and rear calipers and the new extension includes red, green and black colour coded calipers for VAG applications. All Remy caliper catalogue data including the new to range parts is available via a free online catalogue at www.remyinc.eu or on the Remy CD Rom. For more information see www.remyinc.eu

Gates Power Clean Flush Tool

ates has added a new specialist tool to its range: the Power Clean™ Flush Tool for in-depth cleaning of cooling system in any car. A complete set of tips and connectors ensures the Power Clean™ Flush Tool can be used on radiator necks, engine blocks and heater core tubes. Air pressurizes the water, which scrubs deep into corners and crevices, removing trapped debris. Where a blockage is encountered, it automatically regulates the pressure to a safe level, eliminating the possibility of damage to the system. Pulsating technology ensures a complete and thorough system flush, eliminating the problems technicians are faced with. The Power Clean™ Flush Tool “water hammers” accumulated sludge and scale deposits without the use of harsh chemicals or solvents. It cleans radiators, heat exchangers, hoses and engine blocks. It maintains system integrity and ensures warranty coverage on replacement parts, including water pumps. For more information see www.gates.com

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garageTRADER - 45

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Colin and Michele Adams

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DRIVERSSEAT e edriv rssea th

In this edition we talk to

Colin and Michele Adams Directors, Colin Adams Motor Parts, Newtownards and Beersbridge Road, Belfast.

Tell us about your career so far? Colin: I worked at M Ferguson Ford from 1981 to 1985 and then moved on to North Down Motor Factors from 1985 to 1998. I started Colin Adams Motor Parts in 1998. I left NDMF on 22/05/1998 my 34th birthday and also the day of Good Friday referendum vote. Michele: My first job was working weekends at Tesco and then I worked in Fergusons, Top Shop sales, Top Shop admin, Lee Apparel Customer Service, Lee Apparel Planning, then moved on to Domestic Care Services admin and finally Colin Adams Motor Parts.

Did you plan to get involved in this industry? Colin: No, I was raised on a farm in Millisle and while getting parts with my older brother in M Ferguson 46 - garageTRADER

where the service was slow and he and another friend said I could do a better job than them in banter – Gordon Boreland (parts manager) said ‘jump the counter & try’ – so I did and started the next day. Michele: No!

What was your biggest disappointment? Colin: Losing both parents before we opened the business. I wish I had done far more for them – noone is promised tomorrow. Michele: Not furthering my qualifications.

What was the best piece of advice you ever received? Colin: Jim Neil (NDMF) always said, ‘It’s a very poor day you don’t learn something.` How correct he is! Michele: Take one day at a time.

Whom do you most admire? Colin: Jim Neil influenced me greatly in motor factoring – he was a tremendous teacher and Tom Patrick in recent years – his drive and commitment to FG7 is endless. Michele: Karren Brady and Sir Alan Sugar.

What is the most difficult aspect of your job? Colin: Putting to bed rejected warranty claims – especially where a labour claim is involved . Michele: Human Resources and Health and Safety.

What is your most effective or personal asset? Colin: Good Communication skills – dealing with people Michele: Juggling work with a balanced home life.

You’ve won the lottery. What car would you rush out and buy? Colin: Now to the good bit – although I can’t seem to win this debate – Porsche 911. Michele: A Range Rover Sport

How do you relax? Colin: In recent years – plenty of holidays and coaching kids football - the Abbey Villa 2003’s. Michele: Reading

Tell us something surprising about yourself… Colin: I had laser eye surgery in November, and, like our business – I should have done it earlier. Michele: I am an officer in the Girls Brigade. ■

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03/09/2014 22:39