At a Glance: Surveying Public-Sector Resilience 7 Resilience Terms to Know The following terms are critical for understanding and discussing resilience across the public sector.
Continuity of operations (COOP):
troubles. Together, disaster response and
COOP plans identify an agency’s essential
recovery provide agencies with a map for
functions and then describe the people
navigating difficult times.
and resources critical to maintaining
those activities. Overall, COOP frameworks
Federal Employee Viewpoint Survey (FEVS): Conducted annually by the Office
detail the processes an agency needs to
protect and preserve its assets, operations and personnel during any circumstances.
Examples of COOP considerations include determining safekeeping for vital records
Disaster response and recovery: Disaster
response and recovery plans differ from
programs. Each year, FEVS also probe the federal government’s overall resilience.
refers to the physical, mental and emotional
agencies act before, during and after
catastrophes. Disaster response determines how an agency prepares for situations
routines each person establishes to feel
resilient. For the individual, these practices help them overcome internal and external
that agency reacts during and after such
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atmosphere of each federal agency, polling
Individual resilience: Individual resilience
COOP strategies as they dictate how
centers on recuperating from these
employees. OPM gauges the internal
with their office’s leadership, policies and
delegate authority during emergencies.
incidents. Disaster recovery, meanwhile,
measures the engagement of all federal
employees about how satisfied they are
and databases and deciding how to
like severe weather; it also defines how
of Personnel Management (OPM), FEVS
stress more easily. For agencies, individual resilience can collectively create happier and more flexible workforces.
A GovLoop Guide
