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"To offer real service you need to add one thing which may not be bought or measured with money, and that is sincerity and ethics." -- Douglas Adams The sincerity and integrity cited from the above quote often leads to trust. Trust turns a chance to an individual. For home-based organizations the customer is the life blood of their economic advancement which runs your business enterprise. You'll be able to have the hull of the business, but without the fuel of customer support you-re only a fine looking ship bobbing in the haven. Without clients you arent moving wherever. "Individuals who concentrate on giving excellent service consistently get additional personal satisfaction together with better business." -- Patricia Fripp Even the development of a person base is an important pre-business startup strategy. Do comprehensive researching the market until you establish a business enterprise.