The WA BMI Crew: (l-r) Nicole Martino, Matthew Criss, Jessica Tedesco, Nigel Cameron, Murray Paul, Jodie Alaban, Roshan Perera and Damien Tedesco
BMI Club Management One of the truly great aspects of the BMI program is spending time with people in golf club management. BMI coordinator and GMA CEO, Paul Vardy, provides a summary of the recent Club Management module. Thirty-two participants registered for BMI Club Management - 11 of which were General Managers and the remaining 21 were a range mostly of Operations Managers or GA Staff involved with Development and Club Support. It was great to have over a third of the ourse participants women, including one a course foreman. No matter what background, everyone was there to learn more about some important aspects of club management. Run in conjunction with Golf Australia and Club Management Association of America, the 17 topics are typically run over five days but were squeezed into four. Because it was on-line and in hubs, we didn’t have a chance to include the normal networking activities but nevertheless, four days will bring out the engagement whether on screen or in a hub. We thank clubs that hosted a hub: Western Australia GC, Glenelg GC, Royal Melbourne GC and Metropolitan GC for hosting groups of BMI participants. We also had pairs at Kogarah GC, Curlewis GC and Barwon Valley GC. Participants heard from 13 expert speakers covering the latest takes on topics such as employment legalities, financial management, marketing and communications, service, delegation, golf operations and sustainability. A special mention to Daniel Simons from Golf Australia who ran a very thorough Employment Legalities Issues afternoon which included a Kahoot quiz where everyone raced to answer the questions on their phones. A favourite topic was the Lumina Spark
Portrait presented by Jason Koenigsfeld. Having completed the online diagnostic tool, participants received a report that improved one’s self-awareness revealing the underlying persona, everyday persona and overextended persona. Participants gained insights into working with others and how to cope better under pressure. By being more self-aware, everyone has things they can work on via a journey to composure map. There’s a lot of people to thank. Firstly the participants were fantastic: Tony Rodgers, Matthew Hill, Josh Prowse, Nick Simpson, Tracy Odgers, Matthew Chesterman, Ashleigh Stratford, Sam Hughes, Simon Andrew, Sharna Faralla, Joseph Sinnott, Jamie Brigden, Jessica Wood, Stephanie Wearne, Nathan Sharrock, Tegan Bennett, Anthony O'Brien, Cameron Tortolano, Dawn Watts, Lauren Truscott, Geraldine O'Callaghan, Corinna Bryant, Brett Nelson, Brendan Evans, Damien Todorovic, Nigel Cameron, Nicole Martino, Roshan Perera, Jodie Alaban, Murray Paul, Matthew Criss and Jessica Tedesco. If you want to find out more about BMI, talk to these people. Thanks to our wonderful presenters who not only presented their insights but left participants with some wonderful slide decks to review. Whether you have started or not, it’s always a good time to undertake a BMI week. You can fit into the program at any starting point. BMI Club Management will be run in Melbourne from Monday 4 to Friday 8 October at The Eastern Golf Club at Yering.
TOPICS COVERED Membership Marketing; Time Management; Communication; Professional Brand and Personal Image; Service Quality in Clubs Dr. Geoff Dickson - Associate Professor of Sport Management and Director of the Centre for Sport and Social Impact, La Trobe University
Career Development; Management & Delegation; Governance Dr. David Shilbury - Professor Sport Management and Director Deakin Sport Network, Deakin University
Lumina Spark Portrait Dr. Jason Koenigsfeld - Senior Vice President, Club Management Association America
Social Media: Insights for Clubs Stu Williams - Founder, Shunt Applied Creative
Sustainability Terry Muir - Founder and CEO, e-par
Employment Legalities Issues Daniel Simons - People & Culture Manager (Golf Australia)
National Golf Programs Christian Hamilton - Programs & Inclusion Senior Manager / Jayden Zeinstra - Programs Manager / Emma Phillips - Junior Programs Manager (Golf Australia)
Golf Operations – A Manager’s Perspective David Barker - Senior State Manager / Geoff Stewart - Senior Manager, Membership & Education (PGA of Australia)
Accounting and Financial Management; Cost Control Dr. Richard Comerford - Learning & Development Expert
Cyber trends and tech trends Jason Drew - Secom Technology Solutions
BMI BY NUMBERS 96 people have now taken part in BMI programs and 152 BMI course weeks of study have been delivered since October 2018.
BMI SUCCESS RATING Participants rated the course a 4.6 out of 5. 95% rated the course excellent or very good with 100% satisfied with the content and 90% planning to enrol in another program.
Golf Management Australia Journal / Winter 2021
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