Bus Talk - Issue 28 - April 2014

Page 11

Metrobus makes smooth transition to Go-Ahead

Metrobus colleagues have adapted well to Go-Ahead London.

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ROYDON and Orpington are settling in well to the Go-Ahead London way of life. The two garages joined us in July last year following the retirement of managing director Alan Eatwell. Key practices that the garages will share with the company are now in place. General manager Adrian Tullett was pleased with how smooth the transition has been. He said: “There will still be a few changes that need to be made here and there, but everything is going well. “Big changes that we have had to implement include the payroll system and a route reallocation.”

Orpington’s 367 service, between Bromley and North Croydon, has moved to Croydon. Only the buses used on the 367 and the route itself have switched, with drivers staying at Orpington. This has allowed Orpington to start putting employees through the CPC earlier than planned, with many already beginning their training. “I am happy to see the first groups going through their CPC training,” added Adrian. “Everyone has adjusted really well and I am impressed by how hard and professionally my colleagues have been working to facilitate the changes.”

Employee Commendations BEXLEYHEATH n GLEN Wenham has received a commendation from Ms Nzerem for helping to return a customer’s backpack. CROYDON n WAITING for last minute passengers has earned Mark Ofeimun a commendation from Mr Parkin. MERTON n MISS Zitolo has thanked Parviz Noorinejad for his “great service” when helping to return her bag. n AN IMPRESSED Mr Akhtar has described Jerome Taiwo as the “friendliest, most affable bus driver”. n MR HARRINGTON has commended Michael O’Keefe for his “courteous, kind

and professional” attitude. NEW CROSS n A CUSTOMER has described David Partridge as “a great driver” who was “friendly and cheery”. NORTHUMBERLAND PARK n A GRATEFUL Mr Wilkinson described Natasha Cespedes as “extremely kind” for her help when boarding the bus. STOCKWELL n AIDING a teacher to transport her class has earned driver Ouarda a commendation from Ms Voss, who described her as “extremely helpful”. n AN ENTIRE route has received a commendation from Mrs Pritchard. She

described route 11’s drivers as “cheerful and helpful”, providing a service that “exceeded expectations”. SUTTON n BOTH Maria Aiken and Joao Kialungila have received commendations from Mr Ede for their "smooth driving" and "attention to detail". n THE patient driving displayed by Jacek Wojnarowski has earned him a commendation from Mr Whittington. n MISS Clarke has commended the thoughtful manner of Kevin Moore, who she described as “her knight in the big red bus”. WATERSIDE WAY n THE high quality service provided by Ibrahim Mehiri received praise from Mrs Cohen, who described him as “helpful, cheerful, friendly and a good driver”.

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Bus Talk - Issue 28 - April 2014 by Go-Ahead London - Issuu