Global Supply Chain June 2017 Issue

Page 57

INDUSTRY LEADERS

the government and the private industry plays a decisive role together. It’s time for both to sit around the same table and talk to each other, and chart the goal and the path in phases and steps. There are many great ideas and initiatives being shared by the government and private sector organisations throughout the region. But it can be challenging to get enough traction and alignment between key stakeholders from all sides to be effective enough to make a difference. What can be done to help drive this forward?

In this first article, Cartwright speaks to Krishna Kumar, General Manager, Logistics – YBA Kanoo, to find out the status of the sector.

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n the current economic climate, business continues to be tough going for many organisations, and the logistics space in particular has been impacted greatly, so when there was an opportunity to talk to Krishna Kumar, GM Logistics for the Kanoo Group, on the good, the bad, and the future of logistics in the region, it had to be done. Kumar took over the running of the group’s logistics business a year ago, having moved across from his previous role as Managing Director of Kanoo Terminal Services (a joint venture between Kanoo and Maersk), where he spent the past 25 years. Prior to his time at Kanoo, he worked for Johnson & Johnson and Colgate Palmolive for several years, hence he possesses a wealth of insight and experience gained from major MNC’s and long established family-owned businesses.

Here are some excerpts: What do you think the future of logistics looks like in the Middle East?

The future is extremely bright, but we do need to focus on encouraging more collaboration and communication between key stakeholders in government and the private sector. The future success of the industry should be a joint story, one where

Implementing ideas will take more than just will - it will take grit and sheer determination. The tools are there, technology is available, people can be retrained – but the resources need to be given shape by the joint forces of both the government and the industry. You have a lot of experience in Saudi Arabia, the biggest market in the region for logistics. How important is the KSA’s role in this?

As the largest market in the region, both in terms of imports and exports, Saudi Arabia will make a huge difference, and impact the way logistics is done in the region. It is imperative that the logistics community and government in Saudi Arabia is a major supporter and influencer of change and development.

as training and qualification in the field of logistics has become a primary guideline for selection of employees, and improving the skill sets of the already employed. Trainability, and hence, employability, of local population is also now being taken very seriously, with the government of each country making it a law. This has led to logistics providers making a concerted effort to engage and upskill nationals, as well as their expats employees. How is Kanoo Logistics contributing to upskilling employees and raising logistics industry standards?

We are raising the internal bar first – our group now has a dynamic team of professionals led by our group CEO, Dr Patrick Chenel. We have laid out the cards on the table, and charted out the path into the future by taking steps – bold, yet careful; fast, yet consistent; local, yet global; individually, yet as one company. We are raising the standard of our group offerings with technology, compliance, people competence, operational excellence – all aimed at one single goal: a strong customer focus and delivery.

What are your thoughts on how e-commerce is affecting the logistics sector?

The impact of e-commerce is already seen here, with players upping their game, and also major shipping lines reengineering their model to dip into the end-to-end solutions, via digital platforms. Technology is now a differentiator of logistics services – be it, transport, warehousing, tracking, etc, which creates the visibility for the customer. Overall, the rise of e-commerce should have a very positive impact by accelerating the need for improved cross-border collaboration between countries. What do think about the level of skills and the availability of people with logistics experience in the region?

We are facing talent shortages for some functions, but it’s going in the right direction,

Brian Cartwright, Managing Director, Top Management Resources Group (TMR), is well-known throughout the international supply chain and logistics sector as a focused and highly proactive business leader, mentor, and thought leader.

JUNE 2017 53


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