SERVICE DELIVERY
EFFECTIVE OVERSIGHT GOES A LONG WAY Service delivery is at the heart of all municipalities’ mandates and guiding frameworks. Effectively bringing new services to those who most need them while ensuring the level of existing services remains high and efficient is a delicate balancing act the City of Ekurhuleni seeks to maintain.
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he City of Ekurhuleni has undertaken the coordination of the provision of interim basic services in the municipal area’s 119 informal settlements, including reblocking where applicable, in its endeavours to implement its Pro-Poor Agenda. The various services delivery departments in the City render services such as waste management, roads and stormwater, disaster management, health, water and sanitation.
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EKURHULENI 2022
HEALTHCARE The City established a number of key service delivery priorities during its 2020/21 reporting period, including the reduction of HIV transmission from mother-to-child – to below 2% – and increased access to antiretroviral therapy by increasing the number of eligible patients, thus increasing the life expectancy of citizens in Ekurhuleni. During the reporting period, a motherto-child HIV transmission rate of below
2% was achieved, which could also be attributed to, among others, improved implementation of the Prevention on Mother-to-Child Transmission (PMTCT) of HIV Programme interventions and proper policy implementation and monitoring.
WATER AND SANITATION The City, through its Water and Sanitation Department, had budget cuts during this period, which affected most of its projects. Notwithstanding the challenges experienced, which among others included ageing sanitation infrastructure and an increasing demand for sanitation services, the City recorded commendable progress. The City continued to maintain the Blue Drop standard status of above 95% with regard to water quality compliance. Some of the key performance highlights included
