• on the scene OTS FirstOnSite has opened a new branch in Ste-Agathe, Québec. The branch will serve the restoration, remediation and reconstruction needs of both existing and new customers in the Laurentians region (including Mont Tremblant, Ste-Agathe and Saint-Sauveur) and will compleOlivier Bertrand ment service provided by the current branches in Montréal and Québec City. This new branch is led by senior project manager and acting branch manager Olivier Bertrand. Olivier, who resides in the Laurentians, originally joined FirstOnSite in 2010, and has more than 10 years experience in disaster recovery and restoration, having worked on multimillion-dollar commercial restoration and reconstruction projects as well as condominiums and residential rebuilds. Olivier has also owned and operated his own construction firm, where he specialized in new-build construction. Supporting Olivier is project manager Eric Archambault, a 30-year veteran of the restoration industry, and an expert in loss evaluation and restoration of major residential and commercial properties. Eric is also a resident of the Laurentians. ●
Dave Johnson joins First General as director – education and field support. Sheila Corbett joins as manager – vendor program resources. Dave’s responsibilities will focus on work with project management teams across Canada to identify efficiencies through the use of technology and best practices. Dave’s wealth of experience in the construction industry includes general contracting, new home builds, renovations, agricultural, commercial buildings and project management. Sheila’s extensive experience within the industry includes field property claims specialist for a leading insurance company, co-owner of a full-service property damage restoration franchise, team lead and for a non-profit organization. Sheila’s responsibility will be to execute and monitor quality initiatives. ●
After seven great years with Kernaghan Adjusters, Raymond Smith, vice-president marketing/executive adjuster has formally retired. Ray’s career in the insurance industry spans over 45 years. Throughout his career he has been appointed to many high-level positions including: Raymond Smith claims manager, national casualty claims superintendent, executive adjuster and most recently vice president marketing for Kernaghan Adjusters. He has a consistent reputation as a reliable trouble-shooter, skilful investigator and strong negotiator. Ray has a special skill for bringing adversaries together and finding common ground for positive outcomes. Raymond has been a valued member of Kernaghan Adjuster’s senior management team. In his departing words, Raymond said “it has been a great seven years being associated with Kernaghan Adjusters…there are many highlights I will never forget and was happy to be a part of the growth of the company during my tenure.” “Raymond, your insights, enthusiasm and support will be greatly missed,” said president and CEO, Patti Kernaghan, FCIP, CRM, FIFAA. ●
Knowledge And Experience That Has You Covered
Philip Turner TORONTO
Alain Viger MONTREAL
Kevin Copeland CALGARY
Edward Robinson VANCOUVER
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March-April 2018
Claims Canada 27