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Machinery & Equipment MRO

June 2017

Suzane Greeman, above ground asset manager, Veolia North America, uses her new skills to implement risk mitigation strategies.


RISK A maintenance professional sets out to master asset management and learns to apply risk mitigation to maintenance. BY NICOLLE GUILLEN


few years ago Suzane Greeman was working as a maintenance engineer in the cement industry but had a desire to learn more about how to care for the assets entrusted to her. She was searching for a way that was broader than simply maintenance and that could add value to her organization’s overall strategy. “I started my career as an electrical and instrumentation technician and, since returning to school to complete my studies in electrical engineering, I have held various professional roles in maintenance, maintenance engineering, capital projects and even human resources,” says Greeman, who holds the CAMA, CAMP and CMRP designations. “As a maintenance manager, I understood that risk is an everyday consideration. Maintenance experts need to ensure risks of failure is minimized, that

maintenance planning and scheduling is accurate, and that plans are in place for when unexpected issues occur.” But despite Greeman’s years of experience, she was not always sure how maintenance risk management plans fit into the bigger organizational plans. “I realized that maintenance wasn’t the only function in the organization, yet it has traditionally operated as a silo. Having been part of other departments in large organizations I could see that maintenance teams could become more efficient if they had insight into other strategies in the organization, and if they understood themselves as an integral part of an overall corporate strategy.” Following an Internet search, Greeman came across the Plant Engineering and Maintenance Association of Canada’s Asset Management Professional certificate program offered through

Humber College. PEMAC, a national notfor-profit association providing global leadership, education and certification in maintenance, reliability and asset management practices, designed the AMP program, which is supported by a Skills Investment Fund grant from the Province of Ontario and influenced by a group of dedicated asset management experts from around the world. The AMP program encourages participants to explore leading-edge asset management frameworks of recognized global organizations and to apply them to their own work contexts. “I wanted to take a deeper look into the relationship between asset management, maintenance management and other functional areas in the organization, and to gain a better understanding of ISO 55000, the set of standards for Asset Management that were being de-