Digital Experience Transformation – Planned Maintenance

We’re taking a step forward in our Digital Experience Transformation. Our current database is moving into an upgraded, cloud-friendly environment – a major milestone that sets us up for a smoother, more modern digital experience for Volunteers, Members, and Parents alike.

What does this mean?

Database freeze: From 17–27 October, the database will be in read-only mode. During this period, no changes (like role updates, appointments, or resignations) can be entered. We’ll share tools and guidance to help you keep things running smoothly during the freeze.

Fresh new look: From 27 October, the system will look similar but with a refreshed style and some small differences in appearance. Behind the scenes, this upgrade reduces admin burdens and improves access to accurate information.

What’s next: Over the coming months, we’ll also be building a new device-friendly, accessible version of My GuideBook – easier to navigate, less admin-heavy, and designed to support you in your Guiding role. Thank you for your patience and support as we make this leap forward. We’ll keep you updated every step of the way.

Key Dates

17–27 October

Database in readonly mode (no role changes, appointments, resignations can be entered).

27 October onwards

System returns with a refreshed look.

What's Changing

• Temporary freeze on updates during migration.

• A fresher, slightly updated appearance post-upgrade.

• Foundation laid for a new device-friendly, accessible My GuideBook in the coming months.

Why This Matters

• Less admin and bureaucracy.

• More accurate, reliable information.

• A smoother, modern digital experience for all.