012 nonviolent communication a language of life 2nd ed

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Nigeria, 11 non-feelings vs. feelings, 37–38 nonviolence, defined, 2–3 Nonviolent Social Defense (Irwin), 162 NVC (Nonviolent Communication) basics, 3–7, 81, 94 NVC in Action dialogues overview, 12 counseling others, 180–83 Deheisha Refugee Camp, 13–14 dying man and wife, 105–08 father-son conflict, 154–59 “most arrogant speaker" message, 32–33 request of smoker friend, 85–87 teen pregnancy issue, 61–64 NVC model, 6–8, 172–73

O

obligation, 135–36, 139–40 observation without evaluating compared to evaluative observation, 26–32 as component of NVC model, 6, 172 exercises, 34–35 NVC in Action dialogue, 32–33 “One day a man named Jesus . . . " (song), 194–95 options, when receiving negative messages, 49–52, 143–44, 147

P

Palestinians/Israelis, NVC use with, 11, 13–14, 53–54

paraphrasing, 13–14, 96–101, 105–08 permissiveness vs. NVC, 166 personal relationships, NVC use in, 8, 152–53 expressing feelings, 38–39 paraphrasing, 97–98, 101, 105–08 receiving empathically, 94–96 requests, 67–68, 70, 73, 85–87 taking responsibility for feelings of others, 57–58 see also families, NVC use in personal responsibility denial of, 19–22 for feelings, 49–52, 145, 147 playfulness, 135–36, 140 poems. See song lyrics/poems polka-dotted suit lesson, 134–35 positive action language, 69 Powell, John, 191 presence, quality of, 91–92 prisons, NVC use in, 145–47 process language, 26 protective force, 161–62, 166–69 psychotherapy, and role of therapist, 93–94, 123–27, 175–79 punishment assumptions underlying, 17–18, 162 avoidance, as motivation, 139 costs and limitations of, 164–66 and reward, 22–23 self-, 130–31, 133 types, 162–64 punitive force, 17–18, 22–23, 161–66

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