012 nonviolent communication a language of life 2nd ed

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long enough in the process, we can always ask, “Is there more that you wanted to say?”

When Pain Blocks Our Ability To Empathize It is impossible for us to give something to another if we don’t have it ourselves. Likewise, if we find ourselves unable or unwilling to empathize despite our efforts, it is usually a sign that we are too starved for empathy to be able to offer it to others. Sometimes if we openly acknowledge that our own distress is We need empathy preventing us from responding empathically, to give empathy. the other person may come through with the empathy we need. At other times, it may be necessary to provide ourselves with some “emergency first aid” empathy by listening to what’s going on in ourselves with the same quality of presence and attention that we offer to others. The former United Nations secretary-general, Dag Hammarskjold, once said, “The more faithfully you listen to the voice within you, the better you will hear what is happening outside.” If we become skilled in giving ourselves empathy, we often experience in just a few seconds a natural release of energy that then enables us to be present with the other person. If this fails to happen, however, we have a couple of other choices. We can scream—nonviolently. I recall spending three days mediating between two gangs that had been killing each other off. One gang called themselves Black Egyptians; the other, the East St. Louis Police Department. The score was two to one—a total of three dead within a month. After three tense days trying to bring these groups together to hear each other and resolve their differences, I was driving home and thinking how I never wanted to be in the middle of a conflict again for the rest of my life. The first thing I saw when I walked through the back door was my children entangled in a fight. I had no energy to empathize with them so I screamed nonviolently: “Hey, I’m in a lot of pain! Right now I really do not want to deal with your fighting! I just want some peace and quiet!” My older son, then nine, stopped •

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