Notice of Privacy Policy Information we may collect
How we protect your information
“Nonpublic information” means personally identifiable personal, financial and medical information about you that we obtain in connection with providing a product or service to you.
We maintain physical, electronic and procedural safeguards to protect the information we collect about you. Access to such information is restricted to individuals who need it in order to service your policy or provide products and services to you, and who are trained in the proper handling of such information. Employees who violate these confidentiality requirements are subject to our disciplinary process.
Types of information we may collect and how we gather it: Information we obtain from your application. You provide us with most of the information we need as part of the application process. Information we obtain from third parties. The kind of information we may gather depends on the type of policy or contract, but may include medical reports, claims reports, credit reports and motor vehicle reports. Information about transactions and experiences. Your file may contain information we develop and maintain, such as your payment history, underwriting and claim documents.
We contractually require any person or organization providing products or services to GBU members on our behalf to adhere to the same strict standards of confidentiality. It is important that the information we maintain about you is complete, up-to-date and accurate. You may contact us to access, as provided by law, information included in your file. If you believe any of our information about you is incorrect, please notify us in writing so that we can update this information.
How we use your information
Our privacy committment to you
We use customer information to underwrite your policies, process your claims, ensure proper billing, service your policies and offer you other GBU products that we believe may suit your needs.
We value you as a member and take your personal privacy seriously. We have established policies, procedures, and safeguards to protect the information you have given us and to limit how the information is shared. This document describes what information we collect, and how we use and protect it.
We do not disclose nonpublic information about you with anyone, except as permitted or required by law or as you may authorize. GBU has no affiliated financial institutions or third-party nonaffiliates that have access to your nonpublic information, except as permitted or required by law or as you may authorize. We afford prospective and former members the same protections as existing members with respect to the use of nonpublic information.
PRB12/20.2_REV0422
PO Box 645949, Pittsburgh, PA 15264-5257 800-765-4428 service@gbu.org gbu.org