Leadership Advantage programme offerings for 2011

Leadership Advantage Programme Offerings

Leadership Development Programmes Self-Leadership Team Leadership, Coaching Leadership Strategic Leadership Change Leadership and Negotiations Advantage Programmes

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Leadership Advantage Programme Offerings CONTENTS Impor tant Notes ....................................................................................................................................................................................2 Leadership Advantage Programmes – Key Abilities Developed ...............................................................................................................3 Our Programme Enhancements ...........................................................................................................................................................4 Enhancements ...........................................................................................................................................................................................4 Details ........................................................................................................................................................................................................4 Delivery, facilities and Materials ...........................................................................................................................................................5 Module Details and Outline Agenda’s .......................................................................................................................................................7 Self leadership Advantage ....................................................................................................................................................................7 Coaching Leadership Advantage ...................................................................................................................................................... 11 Team Leader ship Advantage ............................................................................................................................................................. 13 Strategic Leadership Advantage ....................................................................................................................................................... 16 Change Leadership Advantage ......................................................................................................................................................... 18 Negotiations Advantage ..................................................................................................................................................................... 20 Porposed Quotations (w/o GST) ............................................................................................................................................................ 22 T3 Option ........................................................................................................................................................................................... 23 Further Programme runs n- Loyalty Bonus ....................................................................................................................................... 23 Company Profile ..................................................................................................................................................................................... 23 Lead Consultant: Dr. John Kenworthy ............................................................................................................................................... 25 GAINMORE™ Advantage Other program offerings.......................................................................................................................... 27 Selected Client projects .......................................................................................................................................................................... 28 Some of our clients and testimonials................................................................................................................................................. 29 Our Standard Contract & Ter ms ............................................................................................................................................................. 30 Fees ................................................................................................................................................................................................. 30 Payment ........................................................................................................................................................................................ 30 Cancelation ................................................................................................................................................................................. 30 Confidentiality ........................................................................................................................................................................... 30

IMPORTANT NOTES 1.

2.

The information/materials contained within this document and other submissions are to be used solely for evaluation of our candidacy for the proposed training programme. We greatly appreciate that you respect our IP and not divulge any information, format, ideas practices or philosophy to parties that are not privy to this information.

We thank you sincerely for your kind cons ideration.

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Leadership Advantage Programme Offerings LEADERSHIP ADVANTAGE PROGRAMMES – KEY ABILITIES DEVELOPED

Leadership Abilities Developed Critical Analysis and Judgment

IQ

Vision and Imagination

Strategic Perspective Managing Resources Engaging Communications MQ Empowering Developing Achieving Self-Awareness

EQ

Emotional Resilience Intuitiveness Sensitivity Influence Motivation Conscientiousness

              

              

Case 3D Sim   

    

  

         

      

              

              

Primary  Development

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Leadership Advantage Programme Offerings OUR PROGRAMME ENHANCEMENTS As global leaders in our field of expertise, this program comes with enhancements to build in continuity and community. We believe that individuals have the best chance of transformation when they are working together with people i.e. community support. Pl ease see below for a list of our program enhancements that are provided without charge.

ENHANCEMENTS LeaderShift weekly Leadership Success tips

Interactive Online Portal – The Team Leadership Advantage Toolbox

Leadership Knowledge Network

DETAILS Contains a thought-provoking short article with a related activity, all written by our own team of leadership experts, with the intention to jolt the reader from the usual mundanity and routine of life, to encourage the reader and provide a refreshing perspective on sustainable and effective behaviours in the New Economy.

An integrated e-portal that offers blogs, articles and a community platform to support participants after the workshop, providing an environment where they can share their experiences about relating to others to be Encouraged, Restored and Planted for the New Economy.

A CELSIM non-profit platform to equip and enable our clients and people that are similarly aligned. It is a Facebook integrated social network and, in Singapore, a quarterly town hall style forum where our alumni, friends, associates and their contact gather to discuss relevant issues on leading and flourishing in current times.

Video and Photos

We take photos and video footage throughout the program. Sharing the unedited video with participants at the end of the program day and posting the edited videos and photos onto the private Group Toolbox for viewing and download by participants after the event.

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Leadership Advantage Programme Offerings DELIVERY, FACILITIES AND MATERIALS DELIVERY FORMAT With the exception of the Self Leadership module, workshops are learner centered, interactive format designed for high levels of participation, guided practice to enhance effective team-working awareness and practice and time for reflection on learning.

The pilot workshops will be led locally by a Dr. John Kenworthy supported by accredited coaches and trainers. Follow on programmes may be led by Dr. John Kenworthy or one of our master trainers or internal trainers after appropriate T3 training.

Our extensive experience of utilizing learning technologies in support of training workshops enables us to benefit our clients and participants by bringing the very best and most suitable trainers, supported and facilitated locally. This ensures that participants get the best possible training whilst providing more cost-effective solutions.

For the Self-Leadership module, participants undertake an online assessment and schedule a one-to-one feedback coaching session, face-to-face in Singapore or by Web-Video Conference. Each Feedback session lasts 45 minutes.

LEARNING MATERIALS Corporate Edge Asia Pte Ltd shall provide all learning materials and writing aids (e.g. pens, papers, course manuals) to facilitate the learning for all classes, at no additional cost to the client. All manuals are presented in a professional binder.

Corporate Edge Asia Pte Ltd is the creator of its own learning materials. No materials infringe the Intellectual Property (IP) rights of any third party.

Under no circumstances shall the cli ent or its agents make any changes to the materials without the written permission of Corporate Edge Asia Pte Ltd. Under no circumstances may any materials supplied to the client or their workshop participants be copied, modified or replicated in any form; all copyrights reserved. The client may not use the content of the course nor use any materials related to the course to train others.

LEARNING EVALUATIONS Corporate Edge Asia Pte Ltd will provide participants with their own evaluation form after the co mpletion of the class.

Copies of the evaluations will be submitted to the client within 3 working days from the class end date.

ROOM LAYOUT AND EQUI PMENT • • •

Tables accommodating approx. 4-6 people for individual and group work.

Data Projector/Smart Board and screen/wall space for power point presentation and video component White boards for each table group

•

Other Equipment will be provided by CELSIM

For self-leadership Feedback Coaching Sessions, a private meeting room is required.

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Leadership Advantage Programme Offerings INCLUSIONS • • • • • • •

Pre and post workshop learner toolbox GAPPS3 Assessment (for Self-Leadership participants) Coaching Readiness and Approach Indicator (CRAI) Assessment for Coaching Leader participants Team roles preferences assessment (for participants NOT included in Self-Leadership but included in Team Leadership workshop) Training days as indicated by module Training Workbook for each participant for individual module Programme evaluation

ATTENDANCE LIST We shall prepare the list which includes the trainer’s name and the participants’ details as provided by the client’s administrator. A copy of the attendance list shall be sent to the relevant parties by the next working day after the completion of the class. The original copy of the attendance list shall be submitted to the Client’s HR within 3 working days from the class end date.

CERTIFICATE OF ATTEN DANCE Upon completion of the programme, we will issue a Certificate of Attendance to participants who have attained at least 100% attendance rate.

LEARNING VENUE The programme will be conducted at a suitable venue arranged and organized by the Client.

POST PROGRAM EVALUATION We propose to undertake a level 1 – Reaction evaluation at the close of the day’s program, reporting within one week of program end.

In addition, we will follow-up with each participant 2 to 3 weeks after the event on their personal commitment for change via the learner toolbox micro-site which will remain open for another 3 months to participants.

Optionally, we will, with the Client, undertake Full evaluation to ROI of programmes.

POST-PROGRAMME SUPPORT We continue to provide online support to all participants via our website and community. This enables participants to refresh their learning with tutors should they require this, and, importantly, discuss more dif ficult team situations they come across during their work to seek the advice, or further personal development, or on some occasions, referrals to specialists who are best equipped to deal with the situation.

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Leadership Advantage Programme Offerings MODULE DETAILS AND OUTLINE AGENDA’S SELF LEADERSHIP ADVANTAGE To develop self-leadership, in terms of the personal attributes and development of the leader in the context of the organisation.

Using the GAPPS3 Leadership Diagnostic Assessment with one-to-one feedback coaching.

Our approach entails helping individuals to understand where they are currently in terms of themselves as leaders.

3 This is achieved by use of our GAPPS (GAINMORE™ Advantage Potential to Performa nce System Version 3) diagnostic and assessment. 

Each individual’s GAPPS3 profile will show their: o Leadership Attributes – the essential Qualities of Leadership o Leadership Abilities – their Emotional Intelligence, Management and Intellectual capabilities o Leadership Agilities – the flexibility of their leadership to adapt to different situations and context. o Preferred and actual team leadership role Participants have an individual feedback coaching session that will assist the participant in the correct interpretation of their assessment aligned with their pers onal leadership goals and career. Suring the session we identify the critical personal development for each individual and link them to our online learner toolbox.

Further individual executive coaching sessions may be recommended for an individual subject to

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separate approval. (Further coaching is not being proposed currently.)

SELF-LEADERSHIP 3

Our GAPPS Assessment is unlike other psychometric tests that you may have used in the past. Such tools are most often used to determine the individual's 'personality' or 'traits' which you then most often use to determine if this is the type of person you are seeking to fill a position. Some enable you to compare the individual's behaviours or characteristics against those of the organization, or the team, or a few, the job. This is great... but... they do not tell you what you really need to know after this. Can this person be developed? If they can, what do they need to develop? And what are their development priorities? Do they have the potential to succeed? Is thi s position and company (and our values) right for them? Do they show integrity? And many other unanswered questions... until now.

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Everyone who uses GAPPS receives a copy of their full report and personal feedback from a professional coach.

Together, we identify the high priority development areas and necessary mindset to raise performance to reach their potential.

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GAPPS is used by leading organizations both large and small. Through all stages of the employee life-cycle: recruitment and selection, on-boarding, performance management, succession planning, talent management, transition and even out-placement.

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Leadership Advantage Programme Offerings THE GAPPS 3 ASSESSMENT 3

GAPPS is our powerful GAINMORE™ Advantage Potential to Performance System. Unlike other leadership 3 assessments, GAPPS provides you with a comprehensive profile report showing your AAA for leadership success: 

Leadership Attributes

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Leadership Abilities Leadership Agility

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GAPPS identifies your current strengths AND your priority development areas AND your potential as a leader.

3 With links to our unique, interactive online learning system. The GAPPS full assessment includes personal feedback coaching (45-60 minutes) preferably face to face, else by video conference. You can also receive access to the GAINMORE™ Leadership Advantage Toolbox - this covers the foundational modules for each of the 12 areas under the GAINMORE™ model as a full, interactive and supported online learning tool. Additional comparative profiles for teams, culture fit, recruitment and all parts of the employee life cycle are available to accelerate and improve your interventions.

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GAPPS for recruitment also comes with a Recruiter summary report with suggested competency-based questions.

Questions to firstly confirm the profile (yes some people do try to ‘cheat’ the system but our algorithms identify and red-flag suspicious respondents) and secondly to dig deeper into areas of interest. Add on your technical questions and you have a powerful structured interview process.

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GAPPS is a powerful tool for your leadership and development assessment needs and it doesn’t stop there.

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The primary use of GAPPS is for leadership development and coaching. You can use it to undertake a 360˚ assessment of your leadership team, succession planning, high potentials identification… You get the idea.

Detail example Leadership Attributes

You can choose from:  Person-Job/role fit  Person-Team fit  Person-Organization fit  Person-culture fit  Person-boss fit  Self-Others view (180˚/360˚)

Showing each Attribute and Ability clearly, the individual’s ‘normal’ behaviour and the Agility they demonstrate in each factor.

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Leadership Advantage Programme Offerings

Your Team Leadership Role preferences and behaviour:

And, uniquely, your potentiality index!

You may be looking for someone to fit the current team, or re-balance the team and sometimes, create change in the team culture!

Looking for someone who i s going places? Or perhaps identify the key agilities to develop before promoting someone?

PROCESS FOR SELF-LEADERSHIP ADVANTAGE We recommend a “kick-off” session for all nominated participants – lasting about 45 minutes to one hour. This can be webcast as well for participants not available in Singapore at that time.

We need to agree what information is confidential and what, if anything, is to be shared with HR What reports you want from us? Normally we summarize:    

Candidate, when GAPPS3 assessment done, when feedback coaching done, and the candidates follow up date for their "homework" and The candidates’ simple evaluation of the assessment and feedback of their own performance or behaviour improvements following their "homework".

We can of course do many other reports for you, with the candidates’ knowledge and agreement, such as Comparative potentiality, common development needs (mini TNA) and many more. We charge S$70 per team member for comparative profiles report.

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Leadership Advantage Programme Offerings The how:     

You nominate the participants by sending their name and email address (contact mobile can help as well).

We invite them to take the GAPPS3 assessment, they schedule their feedback after assessment submission directly into our system (or we follow up if they have not yet done so) They receive a pdf copy of their profile report usually one working day prior to their feedback session.

They receive the coach's summary of the feedback session with "homework" reminders and links to the leadership advantage toolbox (or other suggestions a s appropriate) for their continued development.

All participants have full access to our leadership advantage toolbox and our support forum.

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Leadership Advantage Programme Offerings COACHING LEADERSHIP ADVANTAGE To develop effective coaching and communication using purposeful language to achieve specific outcomes: 2 Workshop days plus pre-workshop online learning Our approach examines how human dynamics and human communications, representational systems and culture influence the perception of communication towards intended outcomes or goals and the effectiveness of coaching conversations. The Coaching Framework taught is a sub-set of our GAINMORE™ Coaching Framework – The IDEAR process. This is Behavioural Outcome Based Coaching, designed to meet 80-85% of workplace coaching and mentoring situations. 

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Develop clarity and flexibility of approach to meet any situation as it arises Learn the language patterns used self and others and develop flexibility in own communication patterns Recognise and use the conscious and unconscious behavioural patterns that motivate and inspire yourself and others Learn how to move yourself and others from conflict to agreement and cooperation Learn the skills of building deep, influential rapport with others

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Identify optimal communications and behaviours to engage your coachee and achieve desired results

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Leadership Advantage Programme Offerings COACHING LEADERSHIP ADVANTAGE WH EN

DA Y 1

DA Y 2

09:30 10:00

Coffee and introductions

Session 5 - Barnga!

Powerful communications game

10:00 – 11:15

Session 1 - SMARTening up your goals and Vision.

A series of powerful activities to identify SMART goals using the SWING process that ensures agreement and motivation towards achieving the goals.

Session 6 - IDEAR Using the IDEAR framework for COACHING others.

Active simulation in groups of 3

11:15 – 11:30

Coffee break

Coffee break

11:30 – 13:00

Session 2 - Leveraging talent.

Session 7 - A question of attitude.

"Contributions" activity that provides the Simulation activity to reframe and overcome obstacles tools to identify another's talent and leverage in a person development that talent to achieving a team goal.

13:00 – 14:00

Lunch

14:00 15:45

Session 3 - A matter of communicating Session 8 - IDEAR for teams BARNGA! This is a fun yet powerful game that Using the IDEAR framework in group or team situations. highlight how you communicate and read others.

15:45 – 16:00

Tea Break

Tea Break

16:00 – 17:30

Session 4 - Feedback A simulation activity working in small groups, providing feedback to each other using the feedback sandwich.

Session 9 - Capstone Coaching templates, plans and implementation

17:30 – 18:00

Review What have we learned as a team?

What are the applications to the business?

What are we going to do differently tomorrow?

Personal commitments to change

Review What have we learned as a team?

What are the applications to the business?

What are we going to do differently tomorrow?

Personal commitments to change

18:00

C LOSE

C LOSE

Lunch

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Leadership Advantage Programme Offerings TEAM LEADERSHIP ADVA NTAGE To develop improves participants’ shared situational awareness and develops competence in enabling communication: 2 Workshop days plus pre-workshop online learning. Either a 3D Simulation workshop or a Case Study Decision Game.

Participants gain a profound experience of the key behavioural and organisational models that are used to persuade and influence people, as well as shape the culture and values of a team, division or orga nisation. By being able to ensure a fit between people, the organisation and corporate values and the goals, you can make a significant contribution to developing business . 

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Understand motives and drivers and effectively communicate with all team members Provide opportunity for participants to interact & develop team spirit through teambuilding activities Identify & develop individual’s strengths & interpersonal / communication skills Identify & develop group’s strengths & team spirit Set practical and challenging objectives and achieve them Guide the team to focus on organisation objectives and outcomes Align the right resources and recognise every member’s talents and strengths Communicate effectively and positively Plan and strategise as a team and share the right knowledge with the right people Ensure that the team and organisation align with the culture, values and organisation direction Develop a shared situational awareness and insights into contextual understanding

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Develop unity and cohesion of effort towards stated goals.

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Leadership Advantage Programme Offerings TEAM LEADERHSIP ADVANTAGE – 3D SIMULATION WH EN

DA Y 1

DA Y 2

09:30 10:00

Coffee and introductions

Session 5 – “The Library Effect” The critical importance of communications of Shared Experience Team Leadership 3D simulation game to highlight the critical importance of effective communications

10:00 – 11:15

Session 1 – Where are we going as a team?

A series of powerful activities to identify SMART team goals using the SWING process that ensures team agreement and motivation towards achieving the goals.

Session 7 – “War or Peace?”

How leaders influence themselves, the team and their colleagues.

Our 3D simulation game continues with groups influencing each other for a particular purpose.

11:15 – 11:30

Coffee break

Coffee break

11:30 – 13:00

Session 2 – Finding my mojo I work best when I…. A series of short tutorials and exercises for finding your ‘mojo’.

Using our 3D simulation as self and team representation.

Session 8 – Let’s Decide Making tough calls and unpopular decisions in a time of difficulty.

Our 3D simulation game continues.

13:00 – 14:00

Lunch

Lunch

14:00 15:45

Session 3 – Influencing others Sheep, Fox, Owl, Donkey! This is a fun yet powerful game that highlight how you influence and read others.

Session 9 – “All Change!”

How Shared Situational Awareness impacts each person. 3D Simulation in groups. An emotional experience of the effects of change.

15:45 – 16:00

Tea Break

Tea Break

16:00 – 17:30

Session 4 – Building with Purpose A 3D simulation activity working in small groups that establishes the basics of Team Roles, Shared Goals and Shared Values and how it affects team working.

Session 10 - Review What have we learned as a team?

What are the applications to the business?

What are we going to do differently tomorrow?

17:30 – 18:00

Review What have we learned as a team?

What are the applications to the business?

What are we going to do differently tomorrow?

Personal commitments to change

18:00

C LOSE

Personal commitments to change

C LOSE

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Leadership Advantage Programme Offerings TEAM LEADERHSIP ADVA NTAGE – CASE STUDY DECISION GAME SIMULATION WH EN

DA Y 1

DA Y 2

09:30 10:00

Coffee and introductions

Session 6 - Found!

Team Leadership simulation game to highlight the critical importance of effective communications

10:00 – 11:15

Session 1 – Where are we going as a team?

Session 7 – You Decide!

A series of powerful activities to identify A Shared Situational Awareness Decision Game in SMART team goals using the SWING process groups based on a custom designed case study. that ensures team agreement and motivation towards achieving the goals.

11:15 – 11:30

Coffee break

11:30 – 13:00

Session 2 – Team Leadership Roles Session 8 – It wasn’t me!

Leveraging individual’s preferences to form Decision Game Simulation activity in groups now with the ‘ideal’ team. added realistic complexity.

Session 3 - Leadership Paradigms – How your leadership characteristics propel and restrain your potential.

13:00 – 14:00

Lunch

Lunch

14:00 15:45

Session 4 – Influencing others Sheep, Fox, Owl, Donkey! This is a fun yet powerful game that highlights how you influence and read others.

Session 9 – Let’s Decide Decision Game Simulation activity now working as a team.

15:45 – 16:00

Tea Break

Tea Break

16:00 – 17:30

Session 5 – Shared Situational Awareness A simulation activity working in small groups that establishes the basics of SSA and how it affects team working.

Session 10 - Review What have we learned as a team?

What are the applications to the business?

What are we going to do differently tomorrow?

17:30 – 18:00

Review What have we learned as a team?

What are the applications to the business?

What are we going to do differently tomorrow?

Personal commitments to change

Personal commitments to change

18:00

C LOSE

C LOSE

Coffee break

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Leadership Advantage Programme Offerings STRATEGIC LEADERSHIP ADVANTAGE To gain strategic insights on changes that will affect a company’s future success versus competitors and its positioning with customers, and create new revenue by leveraging the whole organisation’s capabilities more fully through effective business and strategic leadership.

2 Day face to face workshop with online simulation.

This module uses a business simulation which forms the bedrock of developing participants’ business acumen. Working in virtual company teams, participants collaborate to define new strategies, identifying target customer segments, competitive advantages and aligning the resources required to compete with other teams. 

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Understand what influences and drives strategy and innovation Discover and understand the distinction between strategy, tactics and process improvement Define idea enhancers and discover techniques for using them to accelerate the strategy development process Identify strategic contaminants that shut down the innovation process by casting judgment and discouraging wide open thinking How to formulate strategies that lead to a sustainable competitive advantage

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Outline and practise a strategy for bringi ng achievable solutions to existing situations

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Leadership Advantage Programme Offerings STRATEGIC LEADERHSIP ADVANTAGE WH EN

DA Y 1

DA Y 2

09:30 10:00

Coffee and introductions

Session 6 – So how?

Simulation – moving the strategic plan to reality.

Engaging stakeholders and aligning resources.

10:00 – 11:15

Session 1 – What is a successful strategy?

What is strategy and what options are available?

Session 7 – Communicating Strategy Simulation presentations on strategy choice and gaining support where it matters most.

11:15 – 11:30

Coffee break

Coffee break

11:30 – 13:00

Session 2 – The real SWOT. Simulation to undertake a SWOT analysis correctly, that is useful and valid.

Session 3 – Breakthrough ideas for tomorrow’s business agenda Blue sky thinking

Session 8 – Getting ready for action!

In this module we take the learning from the simulation and apply this to the real business. Usually forming Action Learning Project teams who will continue after the workshop.

13:00 – 14:00

Lunch

Lunch

14:00 15:45

Session 4 - Competitive Advantage Session 9 – Presenting Strategy What’s really at stake? Simulation to establish Mock presentations on early strategic proposals and strategic options and conduct SFA (Suitability, plans.

Feasibility, Acceptability)

15:45 – 16:00

Tea Break

Tea Break

16:00 – 17:30

Session 5 – Sustainable Competitive Advantage.

Simulation - selecting the right strategy and planning the Strategic Staircase.

Session 10 - Review What have we learned as a team?

What are the applications to the business?

What are we going to do differently tomorrow?

Personal commitments to change

17:30 – 18:00

Review What have we learned as a team?

What are the applications to the business?

What are we going to do differently tomorrow?

Personal commitments to change

18:00

C LOSE

C LOSE

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Leadership Advantage Programme Offerings CHANGE LEADERSHIP ADVANTAGE This module examines leading other people – integrating key stakeholders, customer and organisation goals and values – maximising human capital and people’s commitment to achieving organisation goals and leading through transformation.

2 workshop days Our approach builds on participant’s understanding and links the tools and techniques of effective communication and coaching. In particular how they adapt their own leadershi p style within the context and the individual(s) in the situation and the team members competences and competencies. 



Leadership style and situational leadership – what it means to flex behaviour and adapt to change Explore leadership models that affect leadership styles and choices, culminating in exercises that allow them to tailor the concepts to their own experience and improve team leadership competencies Key ‘adaptive coaching’ tools and techniques to motivate others and generate sustainable behavio ur change - coaching exercises to achieve personal outcomes and motivation to change Identifying, harnessing and leveraging talent in others - what contributions do others bring to the team and how could all talents be best used?

Transformational teams and team dynamics. Formation and regulation of team dynamics.

The stages of the change process; how and why people act as they do



How to sell change up, down and across your organisation

   

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Leadership Advantage Programme Offerings CHANGE LEADERHSIP ADVANTAGE WH EN

DA Y 1

DA Y 2

09:30 10:00

Coffee and introductions

Session 6 – Leader as change facilitator Simulation activities to develop the core skills of leading and engaging people through and in change

10:00 – 11:15

Session 1 – Culture Shock!

What organizational culture do we have now and how is this changing for the future?

An interactive and challenging session of the role of culture in change.

Ses sion 7 – The Trans Choice Si mulation to know how to move between tra nsformational l eadership & tra nsactional management

11:15 – 11:30

Coffee break

Coffee break

11:30 – 13:00

Session 2 – The Real Deal Authenticity, transparency, focus and connection. Have we, are we, can we and how?

Session 3 – Transformers Creating the transformational environment. A Simulation activity in unwelcome change.

Session 8 – Winning at change!

Understand why change fails more often than it succeeds. Simulation activity to find champions, plan and execute sustainable change.

13:00 – 14:00

Lunch

Lunch

14:00 15:45

Session 4 – Model culture Simulation activities to role model transformational culture as leaders.

Session 9 – Changing the world!

Change Leadership styles. Simulation to understand the dynamics of engagement and successful change.

15:45 – 16:00

Tea Break

Tea Break

16:00 – 17:30

Session 5 – Transformational communication Identify optimal communications and behaviours to engage your audience and achieve desired results and cons istently get your

Session 10 - Review What have we learned as a team?

What are the applications to the business?

What are we going to do differently tomorrow?

mes sage a cross and influence all stakeholders 17:30 – 18:00

Review What have we learned as a team?

What are the applications to the business?

What are we going to do differently tomorrow?

Personal commitments to change

18:00

C LOSE

Personal commitments to change

C LOSE

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Leadership Advantage Programme Offerings NEGOTIATIONS ADVANTA GE Negotiation is at the heart of commercial activity. Anyone who has a significant impact on decision-making within the organisation needs to be competent at getting the best deal they can. Including recommended pre-workshop online learning and personal assessment and a highly interactive two-day workshop.

Participants' improve awareness and competence in the negotiation process.

2 workshop days Based on Gavin Kennedy’s four-step negotiation process, this programme considers the essential factors and steps in the process. It uses practical simulation work as well as discussion and lecture input to bring out the important issues and to give partici pants practise in carrying out negotiations. It will demonstrate the importance of understanding the other side's position and building a rapport with them so that a bargain satisfactory to both sides is made leading to a lasting business relationship .

Participants are encouraged to consider and discuss the topics as they affect their own individual circumstances and business and to produce ideas and actions to take back to integrate into their work situations.

In this workshop, learners gain experience in creating and managing dynamic negotiating environments for successful results. Participants learn to integrate people and process elements, creating a flexible framework for your negotiation strategies and situations. The course presents the methods, techniques and processes you need to confidently conduct successful negotiations 



Adapt and adopt negotiating positions and styles and attitudes Develop effective negotiating skills to achieve positive outcomes in a variety of situations Apply best practise models to develop an effective negotiating style Respond to diverse personalities, communication styles and bargaining power Incorporate a process approach into the negotiation skill set Navigate real-world pressures and challenges to achieve success



Leverage personal strengths and experiences to deliver productive outcomes.

   

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Leadership Advantage Programme Offerings

NEGOTIATIONS ADVANTA GE WH EN

DA Y 1

DA Y 2

09:30 10:00

Coffee and introductions Simulation activities are used throughout this workshop.

Session 6 - Trussed! – the Negotiators dilemma - game

10:00 – 11:15

Session 1 – “Nobody saw two dogs negotiate over a bone” Issues and Concerns, Perception of competition, What is negotiation?

Alternatives to negotiating

Session 7 - Keeping all parties in play Dealing with conflicting demands Making the “win-win” mindset contagious

11:15 – 11:30

Coffee break

Coffee break

11:30 – 13:00

Session 2 - How to prepare – aka “What do we want?”

Session 3 - How to debate & explore – aka “What do they want?”

Session 8 - Styles of Negotiating What’s your style? Simulation games that draw out participants ‘natural’ style.

13:00 – 14:00

Lunch

Lunch

14:00 15:45

Session 4 - The Big If! – How to propose, package and bargain Making proposals work for all parties – aka “speak what you mean to say” Practice scenarios

Session 9 - No more contracts from us!

How to handle difficult negotiators

15:45 – 16:00

Tea Break

Tea Break

16:00 – 17:30

Session 5 - Take, give or trade? The essence of the bargain.

17:30 – 18:00

Review What have we learned as a team?

What are the applications to the business?

What are we going to do differently tomorrow?

Personal commitments to change

Session 10 - Review What have we learned as a team?

What are the applications to the business?

What are we going to do differently tomorrow?

18:00

C LOSE

Personal commitments to change

C LOSE

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21

Leadership Advantage Programme Offerings PORPOSED QUOTATIONS (W/O GST) Quotation below is based on a minimum of 16 participants for a single module or workshop – maximum workshop participants per run is 24.

Item

Cost (excl. GST)

Design and delivery workshops 1

Including all props, toolkits, workbooks, activity equipment and use of our Simulations.

Inclusive

Facilitator fee 2

3

o o

Inclusive

1 Lead Facilitator 1 Co-facilitator

Provision of facilities by the Client.

Exclusive

Total Cost Excludes venue, refreshments, accommodation, travel

(per participant)

Self Leadership Advantage

465.00

Coaching Leadership Advantage

940.00

Team Leadership Advantage

940.00

Strategic Leadership Advantage

940.00

Change Leadership Advantage

940.00

Negotiations Advantage

940.00

GST Disclaimer: Currently we are not a GST-registered company and the quotations above exclude GST. However once we are a GST-registered company, GST amount will be charged accordingly to the pertaining GST rates in addition to the prices quoted above.

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Leadership Advantage Programme Offerings T3 OPTION We are able to provide a full Train the Trainer (T3) option to each of the modules as required to facilitate greater cost efficiency in cascading the programmes.

T3 is assumed to be in English. Translation of materials and Training LeaderGuides into Mandarin, for example, is available and re-charged at cost.

Nominated trainers must be approved by us and complete certification for each module they will be running.

All nominated trainers must be full participants on the module they propose to lead prior to commencing T3.

All nominated participants are required to undertake our GAPPS3 assessment (as in the EXPERT Self -Leadership module).

T3 for each module requires 2 days intensive train the trainer (5 days for Self-Leadership). A minimum of 4 trainers is required.

T3 for Self-Leadership per “coach” is S$4,850 T3 for each other module per trainer is S$3,750

ROYALTIES GAPPS3 per participant at 30% (S$110) – System continues to be run and administered by Corporate Edge Other modules per participant at 7% (S$58.80) – additional S$25/participant if we provide hard copy workbooks.

NOTES All materials and IP remain the property of Corporate Edge Asia Pte Ltd. Trained tra iners or coaches are licensed to run the modules only for the sponsoring organization or its subsidiaries or joint ventures.

All trainers and coaches are subject to adhere to our quality assurance.

FURTHER PROGRAMME RUNS N- LOYALTY BONUS We are pleased to offer a discount for further programme runs through the 12 months following the pilot programme as follows: nd

rd

nd

rd

Self-Leadership – 2 run 10% discount, 3 and subsequent runs 15% discount th

Other Modules – 2 run 10% discount, 3 run 15% discount, 4 and subsequent run 20% discount

COMPANY PROFILE Copy right © 2010 Corporate Edge Asia Pte Ltd – All Rights Reserv ed These materials, concepts and content are the intellectual property of Corporate Edge and are protected by copyright. Copy ing the content to any other medium for any purpose w ithout the ex press w ritten authorisation of the copy right holder is a v iolation of copy right.

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Leadership Advantage Programme Offerings

Who we are

Our approach

CELSIM i s the Leadership a nd Simulations arm of Corporate Edge Group. We specialise i n leadership development a nd coa ching programmes using experiential s i mul a ti ons a nd the GAINMORE™ Adva ntage Lea rni ng a nd Devel opment fra mework – developed through 16 yea rs of res ea rch – to del i ver s us ta i na bl e return on peopl e i nves tments .

From the onset, we work cl osely with our clients to create a uni que blend of realism, pragmatism a nd thought l eadership i n tra ining that delivers i mmediate and lasting i mpact on orga nisational performance. 

Pra cti ca l: We concentrate on building best practice l eadership skills and techniques to unleash potential a nd get the best out of people.



Rel evant: All tra ining materials incorporate the specific cha l lenges a nd processes of their own business to ensure the l earning can be easily a pplied to the workplace.



Cha l lenging: Our solutions include realistic and engaging bus iness simulations to enable people to develop wa ys of a ddressing challenges a nd working more effectively.

At CELSIM, we understand that managing people is the key to a s ucces s ful bus i nes s . Our s ol uti ons a re: 1.

Ta i lored for their learning content, the learning s tyle of the pa rticipants and the culture of the organisation.

2.

Hi ghly i nteractive a nd engaging i n nature, we s trongly bel ieve i n the active involvement of individuals and tea ms.

3.

Focus ed on the development of sustainable ca pa bilities and competencies for i mmediate workplace a pplication.

Our experi ential l earning journey does not end with the tra i ning event. As a member of CELSIM network, cl ients are pa rt of a n exclusive mentoring relationship that provides cl os e, personal and continuous developmental s upport beyond the training event, to give our cl ients a competitive edge.

We ha ve successfully partnered ma ny publ i c a nd pri va te s ector organisations worldwide, including Affin Bank, Aviva, As tro Networks, DSM Nutritional Products, National Li brary Boa rd, Nokia, NTUC Income, Sime Darby, Sunway Holdi ngs a nd Temasek Holdings i n Asia , to ma xi mi s e thei r peopl e performa nce.

What we do

Our commitment

Experi ential learning is our paradigm for creating the most va l ue i n training a nd development.

Our commi tment i s to energise learning, foster a s pirit of l earning by doing a nd practical application, using a best-ofbreed experiential a pproach as our strategic tool, to address our cl i ents’ s pecific needs a nd s ecure the highest return on

Rea lising the obstacles to learning tra nsfer i n tra ditional tra i ning approaches, we researched effective development of ma nagerial a nd leadership competencies, resulting i n effective designs for l eadership tra ining and coaching that del iver results to the bottom line while increasing individual a nd team engagement.

the ma nagement time invested.

Our promi se is of a personal a nd tra nsferable experience that res ults in a competitive advantage for our clients. We understand that it i s about you, our cl ients, and enabling you to focus on high i mpact s olutions for business adva ntage.

Ba s ed on our GAINMORE™ Adva nta ge Potenti a l to Performa nce Sys tem Vers i on 3 (GAPPS 3), we provi de a robus t and objective a nalysis of desired outcomes based on the orga nisational context to deliver hi gh i mpa ct tra i ni ng for bus i nes s a dva nta ge.

To discuss how CELSIM can transform your organisation to cope with the immediate, prepare for the future and lead the process of organisational renewal, please contact us.

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Leadership Advantage Programme Offerings LEAD CONSULTANT: DR. JOHN KENWORTHY

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25

Leadership Advantage Programme Offerings

John i s a management a nd l eadership competency devel opment expert a nd coa ch, combi ni ng hi s s trong business acumen with a passion for understanding how people learn a nd devel op thei r s ki l l s a nd knowledge. John’s cultural fl uency s tems from over twenty yea rs of experi ence i n bus i nes s extending a cross industries and across the globe in UK, Europe, As i a , the Mi ddl e Ea s t a nd the USA. John i s thus well placed to hel p bus i nes s l ea ders a chi eve thei r ful l potenti a l es peci a l l y i n the i nternational environment. Highly pragmatic i n nature, John, a leadership development coach, brings a ra re a bility to l everage the best of l eaders’ skills with a strong s trategic business focus to cl i ents a nd thei r orga ni s a ti ons to get the res ul ts they wa nt.

DR JOHN KENWORTHY Lead Consultant

A C A D EMI C Q UA LI FI C A T I O NS DBA – Management and Leadership Development (Henley,UK)

John earned his Doctorate of Business Administration from Henley Ma nagement College specialising in The Eva l uation of Leadership and Ma nagement Competencies a nd Learning a nd continues to resea rch a nd l ead in the field. He has undertaken primary resea rch i n Si nga pore a nd Ma l a ys i a on effecti ve ma nagement a nd l ea ders hi p competency fra meworks a nd ha s devel oped a powerful generi c fra mework and assessment system va lidated and reliability tested in Singapore. A featured speaker a t numerous professional i nternational conferences, he has also been recognised professionally through publication of his writings. John has an MBA a nd is a Ma ster NLP Pra ctitioner a nd Certified Coach and a Member of the Si nga pore Cha pter of the Interna ti ona l Coa chi ng federa ti on (ICF).

John i s the author of “Developing Ma nagers using Simulations” publ i s hed by LAP a nd the a uthor of The GAINMORE™ Advantage Handbook. John created the GAINMORE™ Adva nta ge Fra mework wi th col l eagues Profs Ma lcolm Higgs, Vi c Dulewicz and Dr Pa ul Aitken, John bridges the ri gour of a ca demi c res ea rch wi th the pra gma ti c needs of bus i nes s a nd l ea ders .

John i s Si nga pore PR, ma rri ed to Anni e a nd ha s l i ved i n Si nga pore for 1 5 yea rs .

MBA – Technology Management (Open University, Key clients for similar programs (full list available on request) UK) P R O FES S I O NA L Q UA LI FI C A T I O NS

John has over 20 yea rs experience in senior roles i n Hospitality, IT, Telecommunications and Academia gi vi ng him a ri ch understanding across i ndustries. He has also a chieved outstan ding results with compa nies in banking, financial services a nd airlines.

Advanced Diploma in Coaching (Henley, UK) Bri ti sh Ai rways Certified Performance Coach (Performance Unlimited, UK)

Ca bl e & Wi reless

Tema sek Holdings

Mobi leOne

Ma xi s Communications

Henley Ma nagement College

Avi va

Noki a

Vi rgi n

Ba nk Pertanian

Si me Darby

Affi n Bank

Bri ti sh Telecom

UNLV

Na ti onal Li brary Board

NTUC Income

DSM

Ara bi an Homes Co Ltd

Ora s com

Ara mco

Bunge

SMRT

Shell

Sembcorp

GMR

GSK

Master Practitioner Neuro Linguistic Programming (ABNLP, As tro Al l Asia Networks US) GAINMORE™ Lead Coach (GAINMORE™, UK)

Publications John’s l atest book, “Developing Ma nagers Using Simulations” is published by LAP (2010) a dding to an exha ustive l ist of a cademic a nd more business focused a rticles. Full l ist i s available on request.

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Leadership Advantage Programme Offerings GAINMORE™ ADVANTAGE OTHER PROGRAM OFFERINGS

Leadership Advantage

A uni que leadership programme that cha l lenges you to breakthrough your l eadership potential and attain higher l evels of performance… on the green.

Coaching Advantage

Team Advantage

Coa chi ng is one of the cornerstones of ta l ent development because i t motivates people to realise their full potential and

The most s ignificant contributions l eaders make a re to the long-term development of teams - tha t adapt,

i mprove business performance.

pros per, and grow.

Coa chi ng Advantage utilises proven methods of enabling people to be more effective by harnessing their potential a nd motivating them to a chieve outs tanding results. You will be able to a tta in higher l evels of performance and more i mportantly, s ustain them.

Tea m Advantage enables companies to brea k down unproductive silos, improve communication, generate team spirit and move the team from individual potential to tea m performance. By a ligning people, the orga nisation and corporate goals, you wi l l sustain higher and higher levels of performance from your teams.

Negotiations Advantage

Sales Advantage

Your Advantage

Negotiation is at the heart of commercial a cti vi ty a nd organisations need to be competent at getting the best ‘win-win’ rel a tionship they ca n.

“Your bottom line starts with your front l i ne”.

Your business is unique and we do not bel ieve that "one size fits all".

Sa l es Advantage provides you with the tool s to build a nd motivate a wi nning s a les team - one that generates not just revenues, but mutually beneficial, longterm bus iness relationships. Pra ctical exerci ses and case studies ensure that wha t i s learned is tra nslated i nto actual s a les.

We pa rtner with our clients to design hi gh impact experiential training s ol utions that accelerate development for you a nd your people, unleash potential a nd maximise the i mpact of tra ns ferred performance.

Lea dership Advantage ra ises the standard for l eadership development with an enga ging simulation on the golf course as the extended classroom where a pplication of skills is immediate, learning process enjoya ble and memorable!

Negotiations Advantage simulates real l i fe negotiation dynamics to engage you to ga i n agreement, negotiate with i nternal a nd external parties, a nd generate greater i mpact for a nd i n your bus iness.

Executive Coaching

GAPPS3 – Leadership Assessment 3

Wi th ri gorous and robust reliability a nd validity – GAPPS not onl y profiles your organisation, team and individual – i t will gui de you to the “So what now?” s tep – s uggesting a planned development path a nd offering you links to modules, course a nd e-learning.  Lea dership Attri butes  Lea dership Abilities  Lea dership Agility

GAINMORE™ Adva nta ge Executi ve Coa chi ng i s a s i x-s tep coa chi ng progra m over a three month peri od (a s ea s on).

GAPPS 3 i dentifies your current s trengths AND your priority development areas AND your potential as a l eader.

Copy right © 2010 Corporate Edge Asia Pte Ltd – All Rights Reserv ed These materials, concepts and content are the intellectual property of Corporate Edge and are protected by copyright. Copy ing the content to any other medium for any purpose w ithout the ex press w ritten authorisation of the copy right holder is a v iolation of copy right.

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Leadership Advantage Programme Offerings SELECTED CLIENT PROJECTS The GAINMORE™ Advantage programmes are enthusiastically received by participants from our clients.

Participants are energised and motivated to change after the workshops.

We present information below on relevant recent programs conducted for some of our key clients.

Organisation

Period

Workshop Details

1

Sembcorp

September 2010 – Apri l 2011

2

Bunge

September Coa chi ng Leadership and Team Leadership customized programmes for 2010- Ja nuary Executi on Team 2011

3

SMRT

October 2010 Negotiations Advantage for Industrial Relations. To prepare the CA tea m for i mmi nent Negotiations with the Union.

4

Shell Singapore

October 2010 Negotiations Advantage for Industrial Relations. To prepare the CA tea m for i mmi nent Negotiations with the Union.

5

Roya l Brunei Technical Servi ces

Ma rch-Ma y 2010

6

DSM ANAP

7

Cus tomized EXPERT Self-Leadership and Team Leadership programmes for GMs , country heads and Senior Ma nagement Team through ASEAN utilities

Tea m Building Advantage to bring team cl oser together a nd chart new di rections

Ma rch 2009 Tea m Advantage Challenge at Jurong Country Cl ub for a total of managers, October 2009 s a les teams and head office support staff a cross 6 runs to date.

February 2010 September 2010 Roya l Hong Kong Yacht Cl ub September Tea m Advantage at RHKYC, Hong Kong, s enior managers, and Heads of 2009 Department to i mprove customer servi ce and talent management.

Ma rch 2010

8

NOL

9

Na tura l Cool Holdings Ltd. Sept 2008Apri l 2009

10 QIAGEN

Through 2009 Cros s -cultural Team Bonding across different business units (GIO/IT/Finance)

Jul y a nd Augus t 2009

Tea m Advantage and Leadership Advantage. 60 ma nagement s taff from six s ubsidiaries i n Singapore a nd overseas.

Tea m Advantage at Fort Ca nning Pa rk for entire Singapore a nd Regional tea ms following recent merger.

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Leadership Advantage Programme Offerings SOME OF OUR CLIENTS AND TESTIMONIALS CELSIM has demonstrated its unique ability to tap into the human potential and transform it into lasting results.

The team absolutely loved it!

CELSIM has demonstrated its unique ability to tap into the human potential and transform it into lasting results. The programme helped us visualise our direction and gave us all an energised perspective to achieve our goals. It was excellent, unique and enjoyable.

Royal Hong Kong Yacht Club, Ray Parry, General Manager We had a fabulous time in the workshop learning about each other. The simulation game gave us all a new perspective to meet some challenging goals.

Thank you for your organisation, creativity, and high energy leadership in facilitating our teambuilding workshop. It was excellent, unique and enjoyable.

QIAGEN, Michael Koenig, General Manager SEA The workshop helped us visualise our direction and gave us all a new perspective to meet some challenging goals. It was excellent, unique and enjoyable.

Nokia, Kumar Sasank, Director, Business HR, Customer & Market Operations Simulation was fantastic. Really provokes creative thinking across functional areas.

Excellent - whole business perspective, good overview and clear on many key factors affecting industry. One of the best and most useful training programmes I've ever attended. The relevance and application is unmatched. Simulation was fantastic. Really provokes creative thinking across functional areas.

Maxis, Rossana Annizah BT Ahmad Rashid, Chief Financial Officer Great ‘teambuilding and learning about each other’ experience The team absolutely loved it – a great ‘teambuilding and learning about each other’ experience. The workshop helped us visualise our direction and gave us all a new perspective to meet some challenging goals.

DSM, Dr. Karim Kumarly, Vice President Asia Pacific

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Leadership Advantage Programme Offerings Our Standard Contract & Terms F EES All fees will be confirmed in writi ng before the commencement of the agreed-upon assignment.

PAY MENT 50% of payment for a scheduled module is payable within ten days of confirmation and at least 30 days prior to program commencement.

Payment for remainder is due within thirty days of invoice. Agreed expenses are re-charged at the end of the month in which they occur. Unless otherwise stated in writing, the fees quoted are the net Singapore Dollars receivable by Corporate Edge Asia Pte Ltd.

TRAVEL AND ACCOMMODA TION Necessary faculty travel and accommodation not paid directly by the client is re-charged at cost +10% and payable within 30 days of invoice.

CANCELAT ION The following cancellation fees will apply for all agreed-upon assignments cancelled by the client. The percentage of the quoted fee charged varies according to the amount of notice given:  

Under 30 days 100% Between 60 and 30 days 50%

 

More than 60 days 0% Incurred and non-refundable travel or accommodation expenses remain fully reimbursable by the client.

CONF IDENT IAL IT Y Corporate Edge Asia Pte Ltd will respect the confidentiality of any client information obtained during any consul tancy assignment.

Our training materials are copyright and may not be copied or used without our written permission.

Corporate Edge Asia Pte Ltd 36 Eastwood Road, #01-01, (S)486137 T: 65 6245 0908 E: john.kenworthy@cel si m.com Visit us www.celsim.com Follow us on Twitter Join the Leadership Development Knowledge Network

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