Charity Spotlight: Better Business Bureau

CHARITY SPOTLIGHT

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THE BETTER BUSINESS BUREAU

Building trust in the marketplace

The Better Business Bureau has been serving its communities for more than 100 years, helping to set the standard for ethical business behavior through its accreditation services and other programs.

The Better Business Bureau in Phoenix has a long history itself, beginning as the Better Business Bureau of Maricopa 80 years ago after the then Merchants and Manufacturers Association learned of the concept in a nearby city.

“They wanted to copy it but decided to create a Better Business Bureau versus doing it inside the Merchants and Manufacturers Association, which was an association for businesses and business services,” said Matthew Fehling, the president and CEO of BBB Serving the Pacific Southwest. “So, in 1938 they set up a Better Business Bureau of Maricopa.”

Since then, the Better Business Bureau and its associated foundation have helped to alert consumers of scams, provide important insights into businesses, help resolve disputes, educate the community on business best practices, provide scholarships and more.