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05 TRIP DISRUPTIONS
NEED TO GO HOME UNEXPECTEDLY (GROUP OR INDIVIDUAL)
Contact school to inform them of the situation.
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Coordinate with the school to arrange for travel.
If only one student, a chaperone will handover the student to a travelling companion provided by the airline. travel.
If the whole group, all chaperones must return with the group.
FLIGHT ISSUES (MISSING CONNECTION, CANCELLATION)
Call school to inform them of situation.
Coordinate with school to rebook flights and arrange for temporary accommodations if necessary.
Contact any host/vendor to inform them of impact travel changes will have on trip itinerary. Reschedule reservations/tours/rides/etc…as needed.
PASSPORT LOST.
Call school to inform them of situation.
Contact local embassy or consulate to receive temporary passport for travel.
Coordinate with school on next steps and travel changes if necessary.
IMMIGRATION PAPERWORK MISSING / LOST.
Call school to inform them of situation.
If possible, school will mail missing paperwork to the group/individual.
Contact local embassy or consulate to receive temporary travel papers if possible.
UNSAFE ENVIRONMENT (STRIKE, UNEASE WITH ONSITE TEAM, LOCAL UNREST)
Return to and remain in the hotel if safe.
Relocate to the nearest embassy if the hotel is not accessible
THEFT/CRIME
Contact local authorities.
Contact the school.
Replace items if possible.
School Credit Card Lost
Call school to inform them of the situation.
School will work on providing funds or other arrangements.
Coordinate with school on next steps and travel changes if necessary.
Student Loses Money
Chaperones should not front funds to students unless preapproved by parents and school.
LOSS OF SOMETHING IN A LOCAL TRANSPORT / ACCOMMODATION
Contact the transportation agency (airline, bus, train etc…) to check for lost items.
If items cannot be retrieved, contract the school for next steps.
CANCELLATION (HOST, VISIT, TRANSPORTATION)
Contact the venue to see if reschedule is possible.
Contact the school to coordinate alternative arrangements.
Communication Device Failure
Use alternative communication means to arrange for a replacement device.
ISSUES WITH LOCAL AUTHORITIES: POLICE, TRANSPORTATION AGENT
Comply with local authorities.
Contact school to coordinate next steps.
