Product managers and ux

Page 42

Multidisciplinary collaboration must be constantly facilitated in the team. You want to have a team that naturally communicates within itself and deeply cares for user experience design. There’s no other way to this point than through sharing the whole design work and inviting others to share their ideas. I’ll give you a personal story. When I started my career in User Experience Design, I was convinced that the key to my success would be establishing the highest possible role of UX in the organization that I used to work for. And I was thinking about my role (damn, I must have been annoying). I was eager to fight for the good name of design with the whole developer-driven company. And I did. Unfortunately, the result was far from my expectations. As a young and aspiring user experience designer I was a part of an IT frontend team and… my work was always fiercely questioned. No wonder that when I joined the company as the first UX Designer their world was shaken. Somebody was messing with their product development cycles! No matter whether I delivered wireframes or prototypes or results of usability testing – the developers remained unaffected. I was anxious. They believed that technology is what matters while interfaces are a kind of ornament decorating what, for them, either way, was beautiful code. And since analytics was business-oriented (instead of being user-oriented), they didn’t even know exactly what worked and what didn’t in their products. I just couldn’t stand it.


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