Overview of the Industry

The term "chocolate industry" refers to all participants in the commercial chocolate production cycle. Everyone from local cocoa farmers and harvesters to executive marketers, sales agents, and advertising associates is included. The industry is truly global, encompassing people and businesses from nearly every country.

Despite a large number of people and processes involved, the chocolate industry can usually be divided into three broad categories: Harvesting Stage, Production stage and Distribution Stage. Anyone involved in any of these processes can be considered a part of the Industry.

The fair treatment and wages of cocoa plantation labourers are one of the most contentious issues in the chocolate industry. Many major chocolate brands have been accused of human rights violations in the name of profit or increased production. In response to this criticism, many chocolate manufacturers around the world have their products certified as "fair trade." This designation indicates that the company's hiring and payment practices adhere to internationally recognized standards of ethics and humaneness.