Chapter 4: 60 Stories for 60 Years
KIM BOWYER STANDARD PRACTICE SPECIALIST “WE TAKE CARE OF EACH OTHER.” Kim has worked in three stores in Virginia, beginning at age 16 as a part-time cashier. Our father died when I was 13. Mom was in a deep depression. My sister moved in with a friend and my brother was little. As soon as I turned 16, I got a job to help pay grocery bills. We take care of each other. Food Lion has been my entire life. I have my Food Lion family and I have my home family. I still keep up with people I worked with 30 years ago. When I got promoted to store operations supervisor, I got a Food Lion scarf. It was pretty cute for back then. They gave guys ties. I want our customers to always get what they need in a timely fashion. My role is to write the training materials for the fresh departments. I go through food and workplace safety to make sure everything is vetted before it goes to retail. I also do time studies with labor engineers. Back in the day, they would just send things out to the stores. Now we have a very good governance process and items go through a standard practice team before they go to the store. It’s always fun. I see an exciting future for Food Lion!
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