KBBFocus InstallerSHOW 2024 magazine preview

discover new innovative and sustainable solutions

Visit Lecico Bathrooms stand to see our fantastic new products: Design Series ranges - Shani, Zara, and Layla. Sustainable shower trays & panels from REPEAT® and leak free low flush Quantum Technology WCs

Visit us at Stand 4F15

REPEAT® shower panels

short projection furniture

Lecico Bathrooms

Proud drinks sponsors of installerMERIT 2024

Shani Square back to wall WC

Layla

CONTENTS

5

It’s show time!

Lyrical Communications MD Mike Costain on what visitors can expect at InstallerSHOW 2024

7 - 21

Star attractions

Shining a light on the launches, innovations and moments to make sure you don’t miss

22 - 23

Design of the times

Legendary kitchen designer Johnny Grey explains the thinking behind the Kitchen of the Future exhibit

24 - 27 Show of force

We catch up with the heads of the trade associations to hear why attending trade fairs has never been more important

29

Empowering tomorrow

Find out why InstallerFUTURES is a mustattend day for your youngest team members and the sector’s future standard bearers

31 - 37

Speakers’ corner

All the celebrity speakers, live debates, seminars, and discussion highlights to look forward to over the three days of the show

39

A trade show survival guide

Veteran visitor and regular exhibitor Mark Conacher offers his top tips for getting the most out of your visit, plus the pitfalls to avoid

41 - 43

Plan your visit

All the key KBB exhibitors, and the Hall 4 floorplan to navigate your way around

From the Editor…

InstallerSHOW 2024 is almost here, and if you’ve been before, you’ll know what an exciting and vibrant few days we have in store. If you haven’t been, then make sure you don’t miss out – it’s a show like no other, in the sense that it’s a true multitrade event. While installers and manufacturers are out in force, the introduction of the Installer Kitchens & Bathrooms hall has made it hugely relevant for kitchen and bathroom retailers and designers too.

It’s also an arena where the sector comes together to share knowledge, expertise and ideas – the sheer breadth of topics covered in the excellent timetable of talks, along with the quality of the speakers, set it apart. And with so many industry professionals under one roof, you couldn’t ask for better networking opportunities.

Here, we’ve set out to give you a taste of what to expect at InstallerSHOW 2024, and introduce you to some of the incredible brands exhibiting this year. We’ve rounded up some of the key highlights and innovations to look out for, the faces to connect with, and the talks to make sure you don’t miss – we hope you enjoy our preview of what’s shaping up to be a fantastic few days.

See you there!

Emma Hedges, Editor emma.hedges@kbbfocus.com

STAND4C22

ALL YOUR KITCHEN NEEDS FROM KITCHENS

SINKS & TAPS

FLOORING

BEDROOMS

APPLIANCES

WORKTOPS

LIGHTING

BATHROOMS

THE UK’S FINEST Kitcheneers

It’s show time!

Michael Costain, MD of show organisers Lyrical Communications, on the event’s rapid expansion and why this year is set to be its best outing yet

InstallerSHOW now has its own dedicated Kitchens & Bathrooms space –why should retailers and designers attend?

The delivery of kitchens and bathrooms to end users has evolved over recent years with more places to buy products than ever before, giving consumers and kitchen and bathroom installers more choice of where to source. Also, homeowners are becoming more and more price conscious and look to seek out the best possible value. Because of this, installers now play a more important role in the creation of kitchens and bathrooms than ever before, and at times become part of the decision-making process. Manufacturers, retailers and designers can no longer rely on selling directly to consumers 100% of the time, and need to engage more with the installer. With over 20,000 trade professionals visiting InstallerSHOW, we offer a unique, outstanding opportunity for suppliers to reach this audience to create market awareness and build new contacts.

The kitchens element is new this year – why have you introduced it now?

Over the years of InstallerSHOW, we have grown substantially from our roots in plumbing and heating to include more products and services for the building trades. From our research in 2022, many of our visitors suggested we needed to include bathrooms,

as the sector complemented our offer and would appeal to a large percentage of our visitors. We launched Installer Bathrooms in 2023 and it was a great success – I’m pleased to report that this part of the show will grow substantially in 2024. The same has happened with kitchens – our visitors told us what they wanted to see and we like to give them what they want. Also, I think when it comes to the building trades, housebuilders and developers, there is always lots of crossover on projects so it helps them to see more products under one roof. The 2024 InstallerSHOW will offer more than it’s offered before to more visitors from across the UK.

The programme will also feature a splash of celebrity with The Observer’s Jay Rayner talking about ‘Nights out at home’ “

What can retailers and designers learn from the Kitchen of the Future attraction?

The heart of Installer Kitchens will be award-winning designer and author Johnny Grey’s 4Gen kitchen created in collaboration with expert in ageing, Professor Peter Gore. Described as the world’s most intelligent kitchen by Newcastle Helix, and originally installed at the UK National Innovation Centre for Ageing, this prototype will be rebuilt by Installer Kitchens & Bathrooms to deliver an exclusive onsite experience for InstallerSHOW visitors. Johnny’s 4Gen kitchen looks to a future of multigenerational households using the kitchen for a multitude of reasons, not just for cooking food.

Adjacent to this will be a full programme of talks and presentations by leading experts to represent the many aspects of kitchen design and installation. Highlights include detailed consumer research by Unhooked Communications as to ‘What consumers really want in 2024’, ‘Surfaces 101 –an in-depth look at surfaces from natural stone to other modern solid surfaces’, Magnet Kitchens’ head of design

Jen Nash will give her vision of the future of kitchen design, while category expert Adam Thomas will discuss ‘Universal Access – designing kitchens for all’. The programme will also feature a splash of celebrity with The Observer’s Jay Rayner talking about ‘Nights out at home’ while Channel 5’s Mark Millar presents some of his recent building projects.

discover

new innovative and sustainable solutions

Visit Lecico Bathrooms stand to see our fantastic new products: Design Series ranges - Shani, Zara, and Layla. Sustainable shower trays & panels from REPEAT® and leak free low flush Quantum Technology WCs

Lecico Bathrooms

Proud drinks sponsors of installerMERIT 2024

Shani Square back to wall WC

REPEAT® shower panels

Layla short projection furniture

1) AQUALISA Stand 4H14

Aqualisa, which is now part of the Fortune Brands Innovations Group, will be showcasing the full range of its smart digital showers, which can be controlled via an app, and installed anywhere up to 7.5 metres away from the valve box. In addition, on show will be its shower mixer lineup, and series of electric showers, including the new Aqualisa Lumi+ model.

Star attractions

As Installer Kitchens & Bathrooms gets set to debut at InstallerSHOW 2024, we take a look at the exciting products and innovations that will be taking centre stage on exhibitors’ stands

Last year’s InstallerSHOW succeeded in breaking its own records, with over 14,700 industry professionals flocking to the NEC Birmingham over the three days of the show to engage with more than 450 exhibitors, and take part in the event’s live content programme.

This year, with the addition of Kitchens & Bathrooms in Hall 4, the event looks set to be even bigger and more dynamic, and

organisers Lyrical Communications predict it will bring together 20,000 visitors, all keen to see firsthand what the 600+ exhibitors have to reveal. Visitors will be able to see what suppliers are showcasing, deepen their product knowledge, get ahead of new trends, and keep up to date with all the latest technical advancements.

Lee Appleby, co-owner of G&M Plumbing & Heating, Colchester

As a bathroom retailer, why do you think it’s important to attend InstallerSHOW?

Attending

InstallerSHOW is a must for retail businesses in this sector as the show offers a wide range of existing and new products on display, and gives visitors the chance to interact with the products and discuss them in depth with the suppliers. The show also offers fantastic networking opportunities with suppliers from other areas of the industry.

What did you enjoy most about your visit to the show last year?

My key takeaway from last year’s show was the fact that it gave me the opportunity to network with suppliers I hadn’t previously heard about, and as I was new to the sector then, that was invaluable. As a team, we felt we gained additional knowledge of the products and ranges, and as a result we took new product lines into our store. We also had the opportunity to speak with senior members of our suppliers’ teams, and were able to tell them directly if we had experienced product or service issues.

You’re back again this year – what are you hoping to gain?

We’re attending this year to allow other staff who couldn’t come last year the chance to attend – we hope they will gain product knowledge and make the most of the networking experience. As proud members of the IPG we will be supporting them on their stand to offer advice and hands-on experience of the benefits of supporting independent businesses.

What are your top tips for someone attending InstallerSHOW for the first time?

1 - Allow enough time to visit the stands you’re interested in – this is a big show

2 - Don’t be afraid to ask the suppliers questions – they’re extremely helpful

3 - Take business cards and wear comfy shoes

3) GROHE Stand 4G18

Catering to the demand for efficiency and ease of installation, Grohe will be showcasing its range of concealed product solutions, including an exclusive first look at the new Grohe Rapido Shower Frame, which provides all the key elements of a concealed shower in a frame structure. Other highlights include more concealed solutions, plus a focus on hygiene and personalisation – the new Sensia-Pro shower toilet, touchless tap offerings and finish options.

Don’t miss…

Lecico Bathrooms and Thomas Dudley will be hosting a bar on their joint stand (4F15/4F14) for visitors to come and have a drink and a chat, and find out more about the latest brand developments

Bathrooms & Butties with the Bathroom Manufacturers Association will take place from 12.15-1pm as a networking slot every day of the show over at BMA Theatre – The Future of Water

2) FLAIR SHOWERS Stand 4D20

The brand-new Verve Click-Fit PRO range from Flair is a 1900mm-high, 6mm-thick glass shower door collection that boasts a contemporary look and feel. The new shower door collection, designed specifically for installers and trade professionals, has been engineered with Flair’s Click-Fit PRO system that removes the need to fit screws when assembling the product frame, resulting in a quick and easy-tofollow installation.

4) HÄFELE

Stand 4C16

Häfele is using its first time at InstallerSHOW to highlight legacy products such as the Häfele Minifix connector system, alongside the Matrix drawer range, the Metalla 310 hinge in a new Black Nickel finish, Alusplash splashbacks, and the Axilo plinth adjustment tool. Live demos of the Flex Lighting System will also be taking place, and experts from Mirka surface finishing specialists will be joining the stand as well.

Up for a game of shuffleboard ? Then stop by the Grohe stand (4G18) to show off your skills

If you’re feeling thirsty, there’ll be beer on tap – literally – on the Qettle stand (4B21)

What better way to wind up a busy day than some Bathrooms & Beers , taking place from 4-5pm on 25th and 26th over at BMA Theatre – The Future of Water

5) HANSGROHE

Stand 4E12

Hansgrohe’s Rainfinity shower and Tecturis basin mixer taps will sit alongside its new bathroom furniture, its ceramic sink and toilet collection, its XtraStoris range of innovative wall alcoves and storage for bathroom essentials, and even its RainDrain sleek shower drain, which is ideal for wet rooms and walk-in tiled showers. Brassware in the latest Brushed Bronze finish will be on display, and a Working Water area on the stand will highlight sustainability.



6) IDEAL STANDARD

Stand 4F13

Ideal Standard will be showcasing its recently launched Eurovit+ and Alu+ ranges. Eurovit+ is a new furniture and basin collection which comes in four finishes, including Gloss White and Mid-Grey, offering a contemporary look, while two wood melamine finishes, Natural Oak and Flint Hickory, bring warmth and texture. Alu+ offers customers contemporary shower and beauty bar solutions for modern living.

Dan Martin, installer communications manager at Mira Showers

Tell us about Mira’s plans for InstallerSHOW 2024 –what hero products will you be highlighting? We are incredibly excited for InstallerSHOW and are delighted to be showcasing some of our latest product launches of the last 18 months on the stand. The first is the latest generation of Mira Sport, our most popular electric shower. We work directly with installers to provide a range of versatile and flexible showering solutions that don’t compromise on quality and just like its predecessor when that was originally brought to market, the refreshed Mira Sport is no different. The range comes with a host of patented innovations: Mira Sensi-flo (which protects users against hot water surges), Mira Opti-flo (which optimises shower flow throughout the year) and AirBoost, our patented technology that infuses water with air to amplify the power of the flow by up to 30% without using any more water.

The second product on our stand will be Mira Platinum, which was launched at the end of 2023. Available in single and dual outlets, the Mira Platinum is Mira’s most innovative digital shower to date, offering the end-user a seamless and fully connected experience.

Last but not least, we’ll be bringing Mira Form back to the stand. The only multifit concentric mixer on the market, it is a truly problem-solving shower that allows installers to effortlessly upgrade to a dual outlet – whether fitting a new concentric or upgrading an existing one.

What smart features are making their way into the latest showering products?

We know that homeowners look for ways that will help them lead a more efficient life in all parts of their home, and the bathroom is no exception. Digital mixer showers – and the smart features and technology that come with them – give users easy-to-use tools that offer clear benefits for both and can help them save energy and money along the way through the water management aspects.

They include:

• Built in pre-sets that are designed to limit our impact on the planet, such as our Eco Mode

• Customisable profiles so that every shower user can experience the shower personalised to them

• Compatibility with smart devices, so that users can ask Alexa to warm up their shower or set a schedule in Google Home

• Total control of it all – from precise heat and flow, to pre-sets and max temperatures for family-safe showering

• Tracking of time and volumes that can be monitored over time

What support do you offer retailers? We work with our customers to understand their needs, and ensure they have what they need to talk about our products effectively. As well as POS materials, we have a fantastic sales team that deliver training to staff.

Lewis Neathey, product management at Grohe UK, Lixil, EMENA

Why do you think the trend for concealed installation is so popular?

As bathrooms have become integrated living spaces we’ve seen a shift in elevated bathroom design and the desire for a streamlined look that is in keeping with the rest of a building’s style. Designers and specifiers opt for fittings that provide a sleek finish, while still providing premium functionality.

What are the key mistakes to avoid with behind-the-wall installation?

The bathroom is a high traffic area and failing to invest in quality, high-spec fixtures can quickly become a costly mistake. You want to ensure the product is premium quality from a reputable brand and will not require regular maintenance that will involve breaking tiles and digging into a wall. One consideration is to seek flush-frame systems that provide access to the thermostat, or inner workings of a wall-hung toilet, through the control plate. Also check the product guarantee –does it include parts and labour, and does the manufacturer have a good guarantee on how long parts will be available? Another key consideration is the accessibility for the users, and any future-proofing measures that can be taken at the point of install. If installing a concealed shower, the positioning of the controls will be a key design element as these can be placed separate from the showerhead, but for an enjoyable experience, it’s essential to position them for ease of function.

Tell us about the latest concealed product solutions from Grohe

At InstallerSHOW 2024, we’ll showcase the Grohe Rapido Shower Frame, which provides installers with preassembled components such as mixed water pipes and concealed elements to allow installation in just a few steps. With an installation depth of 80mm, it fits into almost any plasterboard wall. The planning process, including preparing bids and configuration, is accelerated as the entire solution is delivered from a single source. For WCs, our Quiet Mark approved Grohe Rapid SL flush frame provides whisper-quiet functional benefits alongside a sleek design. Grohe’s Whisper technology of the dual-flush cistern works by preventing sound transfer thanks to the decoupled pipes. Elsewhere, the Rapid SL comes equipped with Grohe’s water-saving technology, EcoJoy, which reduces water consumption up to 50%.

7) IMPEY WETROOMS Stand 4D26

In addition to displaying its brand-new Aqua-Dec floor former, Impey will be returning with its interactive wet room training stand. Led by technical expert Shaun Hunt, the team will be available to demonstrate the layers of a wetroom and provide handson product training; offering expert technical guidance and encouraging visitors to ask questions about product specification, installation, and levelaccess best-practice.

8) KBBG Stand 4A23

The Kitchen Bathroom Buying Group (KBBG) will be sharing information on what the buying group offers and how it can benefit independent kitchen and bathroom specialists. These include improved margins through exclusive buying conditions and annual bonus payments from a range of suppliers, members-only promotions, unique access to finance through Novuna, and much more. It will also be highlighting the mykitchenspecialist.co.uk consumer-facing website.

9) LECICO BATHROOMS Stand 4F15

Sharing a stand with Thomas Dudley, Lecico Bathrooms will be highlighting its new Design Series sanitaryware and furniture ranges along with its exclusive partnership with REPEAT Materials, offering innovative bathroom panels, shower panels, and shower trays that revolutionise sustainability in bathrooms. REPEAT Materials products are made from recycled PET (plastic bottles), delivering a robust, tough, and waterproof material.

German:

English Translation: Waterproof Support [ DITRA ]

Don’t let the name fool you, our products and systems are incredibly easy to install. Say goodbye to installation headaches and failures, such as cracked and de-bonded tiles. Say hello to success with Schlüter-DITRA-HEAT-DUO-PS, a peel & stick heating, uncoupling and waterproofing membrane solution for tile and stone.

Schlüter ® -DITRA-HEAT-DUO-PS

If you think an electrical underfloor heating system is too expensive, re-calculate your investment with Schlüter-DITRA-HEAT. The introduction of our new peel & stick options, it just got a whole lot easier.

As well as all the orginal features of Schlüter®-DITRA

It’s the details that make the difference.

10) MIRA SHOWERS 

Stand 4F20

Focusing on smarter showering and simpler fitting, Mira will be highlighting its Mira Platinum digital shower range, which helps consumers control and track water usage, and can be controlled remotely via an app. Also on display will be the Mira Sport Electric showering range that comes with Airboost technology, and the Mira Form – an innovative thermostatic shower that is the only multi-fit concentric mixer on the market.

11) QETTLE Stand 4B21

Qettle has added matte black and gold finishes to its range of entry-level QETTLE Original boiling water taps that were launched in 2018 and offer 4-in-1 functionality. The company says the new colours, which are achieved using a PVD process, will be great news for kitchen designers and showrooms keen to be able to offer style-savvy customers a true, 100°C boiling water tap without busting the budget.

Don’t miss…

Abode will have sponsorship of a Hot Tap Advice Hub , with an Advice Desk and working hot taps for demos and promos on stand 4A14

Roper Rhodes is running its exclusive Secure Fix Toilet Seat Challenge across the 3 days of the show on stand 4F18. Whoever fits the toilet seat the quickest will win £500 RRP worth of Trade Solutions products of their choosing with 1 winner each day

12) ROMAN Stand 4E30

Shower products manufacturer Roman will be unveiling its latest offerings from the Innov8, Liberty, and Haven Select Wetrooms collections – along with its new upgraded Solid Surface Gel Coat Shower Trays. Visitors can also experience Roman’s Fast Fix assembly, designed for easy installation. The pre-set profile of the shower enclosure is equipped with screws and a key slot and is said to ensure a hassle-free setup.

13) ROPER RHODES TRADE SOLUTIONS Stand 4F18

This year, Roper Rhodes Trade Solutions will be highlighting some of its bestselling products, most of which benefit from a 5- to 10-year guarantee, including its innovative push-button Joy showers and Wall-Hung WC Frames. Installers will also get the chance to witness its 100% waterproof Helios Isocore bath panel range in action, as it will have one of its large panels submerged in water on display.

Over on stand 4D22, Schlüter-Systems is offering installers the chance to enter a daily Quickest Installation competition to see who can fit the DITRA-HEAT Peel & Stick underfloor heating system the fastest

Ideal Standard ’s stand will feature a Scalextric , with games throughout each day of the show. Those lucky enough to be fastest to the finish line will receive prizes from the product range on stand 4F13

14) SENSIO LIGHTING Stand 4C19

Sensio will be exhibiting its latest lighting innovations at the show including easyto-fit solutions for furniture. The ultra-slim (2mm) Razor LED flexible strip light is said to eliminate the need for routers, and the magnet track powers multiple lights with a single strip and no wiring required.

15) SCHLÜTER-SYSTEMS Stand 4D22

As a major UK supplier of systems for the protection of tile and stone installations, including profiles, waterproofing, heating and other solutions, Schlüter-Systems will be showcasing its most popular products. These include Kerdi-200, Kerdi-Line-G3, Kerdi-TS, Kerdi-Board-NLT, Liprotec and Ditra-Heat. The team will also be performing product demos to highlight best practices in waterproofing.

16) SIAMP Stand 4E24

Flushing solutions specialist SIAMP recently celebrated its 75th anniversary by becoming the exclusive distributor of the Pellet brand in the UK and ROI. Pellet is a market leader in France of ‘access for all’ bathroom products, with over 60 years of experience. Its portfolio of products ranges from high-end bathroom grab rails and shower seats, to hand dryers and swivel bathroom mirrors, and a wide range of these products will be on display on SIAMP’s stand.

Neil Wilson, senior marketing manager at Triton Showers

You’re back at InstallerSHOW having exhibited previously –what is it about the show that works for Triton?

Having seen the event scale up and grow year-on-year, InstallerSHOW is a great opportunity for us to engage with a variety of audiences. As one of the UK’s leading shower manufacturers, we are keen to both promote and discover the latest technological innovations and exciting trend-driven products in the industry. We’re excited to continue our support of InstallerSHOW as an exhibitor and sponsor of the elemental lounge.

It sounds like you’re doing things slightly differently – how are you changing things up?

Last year’s launch of ENVi marked a significant milestone for Triton, as the firstto-market concept revealed our continued leadership in driving sustainable action through energy-efficient electric showering. The show was an essential part of our launch strategy, enabling us to showcase our latest product – the first electric shower to balance personalised profiles, settings to encourage behaviour change and an installation solution that contributes to a

sleek bathroom design. This year, however, we will be showcasing Triton’s broader product offering, including dual outlet electric showers and our Omnicare range, which encompasses inclusive and safe showering, alongside ENVi.

What are the key products that Triton will be showcasing at this year’s event?

This year’s key products include the ENVi next generation electric shower, alongside the Omnicare range of inclusive electric care showers, the dual outlet mixer showers and DuElec electric showers. We recognise the need to ensure that there is a showering solution for every individual and aim to offer this through the variety of products in our range.

Are there any other highlights that visitors can expect to see on your stand?

As the market around us evolves and organisations are tasked with increasing their environmental efforts, we are looking forward to sharing the steps we have taken so far on our journey to achieving Net Zero by 2035. A collaborative effort from the industry will be crucial in reducing the nation’s water and energy consumption, and there’s no better place than InstallerSHOW to share our experiences and learn from other key players within the sector.

What are you most looking forward to about this year’s show?

We are excited to meet – and receive invaluable feedback from – the nation’s bathroom installers who are rightfully viewed as trusted advisors by homeowners across the country. By sharing our latest product offerings and ideas with installers, it’s important for us to understand both their thoughts and the anticipated views of the end-user, to ensure future product development is tailored to their demands. Likewise, showcasing our products to key decision-makers across three action-packed days is a great opportunity to network and engage with industry professionals that are used to the ever-changing challenges and requirements of the housing provision and development sector.

What would your top tips be to someone who is attending for the first time, when it comes to getting the most out of their day?

If you’re eager to experience everything on offer at InstallerSHOW 2024, then planning your day is key. Whether you’re keen to engage in networking events and attend live sessions to learn about the latest trends and technology in the market, then I’d recommend earmarking the exhibitors you’d like to visit, alongside the most appealing events, beforehand.



17) THOMAS DUDLEY

Stand 4F14

Thomas Dudley is going to be unveiling the world’s first push-button syphon – the Dudley Quantum – at this year’s InstallerSHOW. The Quantum features leak-free syphonic technology, optimises water usage and is also said to be easy to install and maintain. In addition, the company will be displaying its new Victoria Outlet Valves, which now include a new Valve Mate Adaptor, and are so simple to retrofit it takes less than 30 seconds.

Don’t miss…

With 40,000m2 of floorspace to navigate at this year’s InstallerSHOW, it’s likely you’ll work up quite an appetite. The VitrA Café , located in Hall 4 as part of Installer Kitchens & Bathrooms, is the ideal place to make sure you’re fed and watered. Featuring a variety of food and drink options, it will be an oasis of calm for anyone looking to spend a bit of time away from the hustle and bustle.

18) TRITON SHOWERS Stand 4F24

Triton is sponsoring the elemental lounge at this year’s show and will be highlighting ENVi –its first-to-market electric shower to balance personalised profiles and settings to encourage behaviour change with ease of installation. It comes in Black and Silver and four kit options to enable customers to enjoy an electric shower that suits their bathroom design. ENVi can also be purchased as a retrofit option for replacing an existing shower.

 19) WATERLINE Stand 4C22

Waterline will be announcing a big launch at the show, which the company is keeping under wraps until then. In addition, it will be showcasing its Lifestyle Kitchens and Crown Imperial brands, and will be partnering with some of its key suppliers on its stand, including Carysil sinks and taps, Haier appliances, and Sensio Lighting, which will demonstrate how lighting can be preconfigured into kitchen cabinetry for ease of installation and maximum effect.

Meet the team

Lecico Bathrooms is looking forward to welcoming you to stand 4F15 at InstallerSHOW 2024 –here are the people who will be there to meet you

Antony Thompson, Managing Director

As MD at Lecico Bathrooms, my role is to provide the tools and resources to enable our team of very experienced people to develop and deliver a long-term strategy for the business.

The cornerstone of our business is our great people. Whether you’re selling, specifying, or fitting bathrooms, our customers want a manufacturer that offers more than just a great deal – they want great products, from people who are great to work with.

The passion and commitment of our team help us deliver our vision. This has made us one of the UK’s favourite bathroom brands. We are trusted by merchants, retailers, specifiers, installers, and homeowners to produce stylish, reliable, and innovative bathroom solutions that offer unbeatable value for money.

I’m very proud that Lecico Bathrooms has become one of the world’s best-loved bathroom brands.

Tom Farrant,

Director of Specification Sales

Our solutions are installed in homes, hotels, healthcare, education, leisure, offices, and more. From basins to baths, toilets to taps, we offer a wide choice of products for specifiers including modern and traditional, functional, and fabulous. Whatever type of bathroom or washroom being specified, you’ll discover a smarter range of choices with us. Better still, we offer design advice and specification support including technical data, CAD and BIM files, sustainability data, dedicated proposals, and have a team on hand to assist in the design and specification of bathrooms and washrooms. We have a phrase we use internally about our service: We can, and we will.

Sophie Bishop, Director of Sales

My role is simple – understand our customers and exceed their expectations. The wealth of experience in our team allows us to provide the best levels of service in our industry. We understand the bathroom you’re specifying, installing, or supplying isn’t always just a series of purchases –it can be a journey to realise a vision. We always aim to meet specific requirements – on time, on brief and on budget.

Many brands talk about value – but few deliver value like us. And when we say value, we mean so much more than an attractive price. We mean quality, design, water efficiency, reliability, service, warranty, support… all the things you actually buy when you think you’re just buying a product.

We strive to be the UK’s number one in terms of customer satisfaction – just ask anyone who specifies, installs, or buys from us. And although we grew big, we never stopped attending to every detail, to deliver the best possible products and service to our customers.

Sean Foley, Head of Marketing

Lecico Bathrooms is in a wonderful position in the UK market and that brings opportunity. Recent growth has allowed us to secure a leading position, but we are still agile enough to operate with market-leading levels of service. We are big enough to support large contracts and specifiers, but we have never lost our focus on offering the flexibility that our customers need. We are a family business at heart and that sets us apart.

In addition, our technical innovations and partnerships have seen us launch award-winning and groundbreaking sustainable bathroom solutions that will contribute to tackling climate change and manage our scarce water supply more effectively in the future.

John Richards, Head of Product Development

I am very proud of our recent product introductions and excited by the volume of new innovations within our product development roadmap. Our plans are focused on delivering solutions that make our customers’ lives easier, whether that’s an installer, specifier, or re-seller. We’re also highly focused on water saving and sustainability. We’ve a lot more to say about what we can do for our customers. And we’re great listeners, too. We actively seek customer feedback to help refine our product plans. Give us a call or drop us an email anytime. Whatever a bathroom needs, only Lecico Bathrooms offers more value, more satisfaction, more choice.

Fixed or removeable shower seats, grab bars, support bars and height adjustable wash basins, plus much more!

•Contemporary styling

•SIAMP are able to offer the full Pellet range of over 200 products aimed at improving comfort and safety for the bathroom

•Designed with both ease of installation and user safety in mind

•Products designed to adapt to changes in individuals needs

•Incorporating design features such as fluted grab rails for extra grip, to help make sure a washroom is as safe as possible, no matter who is using it

•View our product ranges – from high-performance healthcare products to luxury design-led fittings, by visiting www.pellet-asc.fr

SIAMP are the sole distributors of the Pellet ASC range in the UK and ROI.

Contact us on:

formulaWinning

As Waterline gets set to exhibit at a trade fair for the first time in 10 years, CEO Michael Marriott reveals what he’s most looking forward to at InstallerSHOW 2024

“Essentially Waterline can offer a one-stop shop –excellent service, products and expertise

Why is Waterline exhibiting?

We’ve watched with interest how InstallerSHOW has developed, particularly in bathrooms, and feel that there is a growth opportunity for kitchens now too. With a push into the kitchen arena planned for this year’s show, we feel that now is a good chance to be part of an emerging sector for what is a growing event.

Why should InstallerSHOW attendees visit the Waterline stand?

Essentially Waterline can offer a one-stop shop – excellent service, products and expertise to know what customers really want from a kitchen and how getting this right can sell properties.

Who are you hoping to reach at the show?

The elemental audience from the show of specifiers and developers aligns with the growth area that we have identified for our business. Having worked with developers for over a decade, we have a keen understanding of the evolving needs of the market, and we have now launched a free design service to enable developers to make the most from our comprehensive product offering.

What will Waterline be showcasing?

This will be the first time in over a decade that Waterline is exhibiting so it will be incredibly exciting to be a part of the InstallerSHOW. We will be partnering with several of our suppliers at the show as well as showcasing the benefits, installer-friendly and design features of our own Lifestyle Kitchens and Crown Imperial brands.

One of our partners that you will find on our stand will be Carysil who will be showcasing sinks and taps as well as a range of worktops with installer-friendly features such as pre-configured cut outs. Haier will also be showcasing how its range of appliances can help a kitchen really stand out from the crowd. Plus, Sensio will demonstrate how lighting can be pre-configured into kitchen cabinetry for ease of installation.

We will also be announcing a big launch at the show, which I can’t say too much about for now – but we can’t wait to hear what our customers have to say!

I’m most looking forward to…

• InstallerSHOW has already announced a great line-up of speakers and events. I will definitely be there for Terry Butcher’s talk and we will have our own speaker slot too so look out for that!

• I can’t wait to walk around the show and see all the other stands InstallerSHOW has been gaining momentum for quite a few years now and always puts on a good event

• We will have an area of our stand dedicated to fitting demonstrations . I’ve been saying for a while now that our products are so simple that even I could fit them – it might be time for me to put my money where my mouth is!

Don’t miss…

Wednesday 26th June

1.30 - 2.15pm Kitchen of the Future

Waterline’s Michael Marriott and Rob Taylor discuss Kitchens Don’t Have to be White, Bland or Complicated to be Cost Effective

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Innovation station

Visitors to InstallerSHOW will get the chance to see cutting-edge technical advancements as they emerge – here are some highlights to look out for

Lecico Bathrooms REPEAT Materials

Lecico is introducing its new and exclusive partnership with REPEAT Materials, which delivers a robust, lightweight and waterproof material made from recycled PET (plastic bottles). All panels are 100% circular, with transparent Life Cycle Assessment and Environmental Product Declaration sustainability data. Every layer is made from PET, so the complex and costly process of separating can be eliminated, and damaged panels, cut-offs and milling dust can all be recycled.

 Impey

Aqua-Dec Linear 1 Floor Former

The unveiling of the brand-new Aqua-Dec Linear 1 Floor Former will be taking place on Impey’s stand, and the team will be on hand to offer product training, technical guidance and demos to those interested. The new floor former, which completes Impey’s linear offering, showcases clean lines and signature Impey quality with a stylish, minimalist aesthetic.



Mira Showers AirBoost

The new Mira Sport Max Dual electric shower is fully integrated with the brand’s innovative Mira AirBoost technology – a unique feature that amplifies the power of the water flow by up to 30%, without using any extra water. This means your customer can enjoy a more invigorating shower experience, whether they’re using the handset or overhead outlet.



Thomas Dudley TYDE Quantum

The TYDE Quantum from Thomas Dudley is a ground-breaking push-button operated Leak-Free Syphonic Toilet Flush Valve that represents a leap forward in flushing technology. The leak-free design enhances the durability of the valve and optimises water usage by eliminating leaks without compromising performance. The design is a significant part of Thomas Dudley’s sustainability and water conservation efforts.

Don’t miss...

Wednesday 26th June

10.45 - 11.15am Kitchen of the Future

Daniel Baines , head of training at Samsung UK digital appliances, discusses From Ordinary to Extraordinary: Exploring the Impact of AI in Kitchen Appliances

Design of the

times

Central to the kitchens and bathrooms section of InstallerSHOW 2024 will be the Kitchen of the Future attraction, in partnership with BiKBBI – Emma Hedges talks to legendary designer Johnny Grey about his multigenerational 4Gen concept

The inclusion of kitchens in the Installer Kitchens & Bathrooms section marks a significant moment in the event’s development, and opens up the show to a fresh section of the industry. At the heart of the kitchens zone will be the Kitchen of the Future – a unique 4Gen kitchen concept for multigenerational use, which is the result of a collaboration between award-winning designer and author Johnny Grey, and expert in ageing Professor Peter Gore.

The kitchen is designed to be intuitive to use for all ages and abilities, and flexible in the sense that it can be manipulated, for example with the inclusion of rise-and-fall surfaces, to suit varying needs. It’s a space that can adapt to support the user’s body, so that the kitchen can be enjoyed by all, while also being somewhere that encourages people to come together and congregate, in both a casual sense for a quick conversation, or for meal preparation, or for a sit-down meal.

Most kitchens are really only designed for one cook at a time, which – if you think about multigenerational living – is a tragic attitude “

“Most kitchens are really only designed for one cook at a time, which – if you think about multigenerational living – is a tragic attitude,” says Grey. “Often the most enjoyable part of the process is what comes before a meal – it’s got so much magic to it.”

He believes that not enough kitchens have room for stools that can be easily accessed when the user wants to sit to prepare food, or perch for a chat, so he’s designed a stool that slots into the island countertop so it can disappear out of the way completely when not in use and doesn’t become a trip hazard.

“The central island is probably the most charismatic bit of furniture in the entire kitchen for obvious reasons, and it’s got a number of innovative features,” says Grey. The island is thin and easy to move around, while including a shelf that can double as a breakfast bar, a smart ‘cooking anywhere’ induction surface, and a hot tap zone that creates an area to make drinks. For safety,

Photo by Benedict Grey

all appliance power cabling is hidden and embedded so there are no visible electrical leads. “The game changer is the rise-and-fall mechanism,” says Grey. “Once you put that into a kitchen, you’re giving people of different ages and abilities the chance to participate in a number of ways.”

The curved shapes throughout the space not only make it feel softer and more welcoming, they make it safer and more practical. “People in wheelchairs don’t go round rooms in rectangles – they flow round smoothly, so soft geometry works really well,” says Grey. “Visible storage is also key, so the contents of the pantry can easily be seen – people with memory loss forget what they’ve got in their store cupboards, and you need to see things in order to use them regularly”.

Grey is looking forward to participating in a number of talks at the show and is hoping to

do a live ‘walk around’ the display, which will enable him to discuss elements of the design. “What I really like about that idea is that I’ll be able to actually talk about something real while touching it – so not in an intellectual way, but quite a pragmatic way.”

Ultimately, he hopes that the 4Gen kitchen display will provide food for thought for the installers who are playing a more important part in the creation of a kitchen project, as well as for retailers and designers visiting the show too.

“Creating a kitchen that was welcoming for everyone, not just older people but children, friends and home workers was an exciting challenge. It combines beauty and function, with flexible, responsive furniture, and technology which means it behaves in a way that works for the whole family. It’s more than just a kitchen – it’s a living space. I’m thrilled that Installer Kitchens & Bathrooms visitors will have the chance to enjoy it,” says Grey.

Don’t miss...

Wednesday 26th June

Kitchen of the Future 4.15 - 5pm

Johnny Grey, director and designer at Johnny Grey Studios, discusses The Culture of the Kitchen alongside Mark Conacher, MD at SENSTEC USA

Thursday 27th June

Kitchen of the Future 12.30 - 1.15pm

Johnny Grey discusses The Future of Kitchen Design alongside Owain Harrison, director at Novy

force Show of

We catch up with the heads of the key industry trade bodies to find out why InstallerSHOW is now an unmissable date in their diaries

Damian Walters, CEO, British Institute of KBB Installation

In today’s fast-paced world, our schedules are busier than ever. It’s understandable why tradespeople might hesitate when it comes to trade shows. Many factors can sway the decision to attend, from workload to weather. Normally, taking a day out of the schedule to travel across the country for an exhibition ranks low on the priority list for me. However, InstallerSHOW stands out. Our industry needs to support it. Let’s be honest, in the realm of

A trade show focused on our industry is a unique and relevant opportunity

Damian Walters, BiKBBI CEO “

home improvement, the kitchen and bathroom sector is niche. A trade show focused on our industry is a unique and relevant opportunity for us to unite and I would actively encourage people to do so –you won’t be disappointed!

I’ve watched Installer Live evolve into InstallerSHOW over the years, and I’m impressed by its growth. And, with the introduction of Installer Kitchens & Bathrooms hall this year, supporting it was a no-brainer. It’s crucial that we promote its relevance and ensure that our industry realises the

benefit the show can bring to them and their respective businesses.

BiKBBI will be bringing a fresh approach to InstallerSHOW 2024. We have exciting plans, including interactive spaces, learning opportunities, networking, and introductions to new products and initiatives. For those not yet connected with us, it’s a chance to meet the team and learn more. And for our existing connections, it’s an opportunity for face-toface time with our leadership team.

I’m confident the industry will embrace the show. It’ll undoubtedly be a worthwhile investment of time and effort for any installer specialising in KBB installation. We’re looking forward to seeing you there!

Don’t miss…

Wednesday 26th June 10 - 10.30am Kitchen of the Future

Damian Walters presents the BiKBBI Breakfast Briefing

Bill Darcy, global president & CEO, National Kitchen & Bath Association, USA

The NKBA is taking part in InstallerSHOW in support of our NKBA Global Connect international business development initiative. This is designed to assist companies, associations and organisations interested in maximising their presence in the North American kitchen and bath market through a programme of industry consulting, market research data sharing conferences and events.

Our NKBA Global Connect UK Strategic Alliance Partnerships with Lyrical

Communications, the BMA and BiKBBI are critical to our efforts to connect the kitchen and bath industry globally. As part of our partnership, we are pleased to have a stand at InstallerSHOW where we will share our mission and introduce manufacturers and other industry professionals interested in pursuing the North American market, to the programme and its benefits. Additionally we will share plans and programmes for NKBA Global Connect at KBIS 2025.

We will also be participating in pre-show programming with the BMA, sharing North American market opportunities and design and industry trends. The NKBA Global Connect team will be making factory and showroom visits to interested companies after the show.

The North American market continues to be strong. Inflation dampened demand from low- and middle-income consumers in the first quarter, but data suggests growth in the second half of 2024. We look forward to collaborations with UK brands and organisations hoping to tap into our lucrative market.

Yvonne Orgill, MD, Unified Water Label Association

Being a part of InstallerSHOW is an essential part of our communication strategy. Installers and retailers are uniquely placed to educate consumers on water efficiency and the benefits of Unified Water Label products. We welcome the opportunity to demonstrate to installers and retailers how they can benefit from promoting UWL products and encourage them to embrace our vision for a cleaner, greener bathroom revolution.

With so much happening over the last 12 months, taking time out to visit InstallerSHOW can be a beneficial investment for a sole trader or business. We are looking forward to meeting you face to face and sharing our progress and exciting plans for the future.

HUGE STOCKS OF LEADING BRANDS

KITCHENS

SINKS & TAPS

FLOORING

BEDROOMS

APPLIANCES WORKTOPS

LIGHTING

BATHROOMS

THE UK’S FINEST Kitcheneers

Tom Reynolds, CEO, Bathroom Manufacturers Association

Trade shows are pivotal moments in any industry’s calendar. They’re where innovation meets implementation, where relationships are forged, and where the pulse of the sector is felt. For the bathroom manufacturing industry, events like InstallerSHOW are essential. They offer a platform for showcasing products, networking with key players, and gaining insights into emerging trends.

Our partnership is natural; the BMA represents the interests of bathroom manufacturers, while InstallerSHOW serves as a vital conduit between manufacturers and the installers and retailers who bring our members’ products to life in homes across the UK. In addition, our members got tremendous value from the connections made in 2023 and we expect even more in 2024.

Our participation in InstallerSHOW isn’t just about showcasing bathroom innovation. It’s about addressing the challenges faced by installers head-on. Our BMA Theatre: The

Richard Hibbert, national chair, KBSA

The introduction of a dedicated Kitchens & Bathrooms hall at InstallerSHOW is an exciting development for this year and increases the show’s relevance for KBB specialists.

The opportunity to see, touch and feel, rather than just view new products online or in a brochure, is not to be missed by any industry professional.

The live theatres will also provide a unique learning experience and enable retailers to be informed of emerging trends and innovations.

The show is also a chance to mingle with others in the KBB industry.

Don’t miss…

Tuesday 25th June

12.30 - 1.15pm Kitchen of the Future

Don’t miss…

Thursday 27th June 1 - 1.30pm

BMA Theatre: The Future of Water

Tom

Future of Water, featuring top-tier speakers and morning and evening networking, will tackle crucial issues such as apprenticeships,

installers’ pet peeves, and combating rogue traders. By supporting these initiatives, manufacturers and installers can thrive. So why should you visit? InstallerSHOW is the place to see all the heavyweight brands in the sector. For bathroom retailers, it’s an opportunity to immerse themselves in the latest offerings, bolster relationships and make new connections too. In an ever-evolving industry, staying ahead means staying connected, and InstallerSHOW provides the perfect platform for just that.

In an ever-evolving industry , staying ahead means staying connected, and InstallerSHOW provides the perfect platform for just that

Tom Reynolds, CEO, BMA “

Reynolds is joined by On The Tools’ Troy Lineham to talk about Boosting Business with Social Media Marketing

Richard Hibbert on planning and building Outdoor Kitchens

Future Focus Empowering tomorrow

InstallerFUTURES – the student and apprentice day at InstallerSHOW – aims to provide a structured and meaningful visit for the next generation. Taking place this year on Thursday 27th June, the day kicks off with a short presentation, around one hour in length, designed to give student visitors some valuable insight into the industry they will soon be joining. These sessions are given by both installers and industry insiders.

This is then followed by a manufacturer presentation, where the speaker will talk briefly about new technologies and what the future will look like. Following the presentation, student visitors are invited into InstallerSHOW, encouraged to visit the areas that most interest them, and given complimentary lunch vouchers.

As part of its ongoing commitment to inspiring the next generation, InstallerSHOW has introduced an Advisory Board, comprising key industry associates, who are passionate about this initiative.

Simon Acres, managing director at KBB and merchant recruitment provider Simon Acres Group, who is a member of the Advisory Board, says: “InstallerFUTURES is a fantastic initiative for students and apprentices as it provides a structured and valuable visit for

InstallerFUTURES is the ideal opportunity for you to support the younger members of your team and set your business on the path to future success

them to InstallerSHOW. There is no doubt that InstallerSHOW is the place to be for the next generation looking to progress their career within this vast industry. InstallerFUTURES will ensure that young people meet with the right exhibitors, have the opportunity to take part in practical skills activities and have access to informative discussions.

“There is a huge requirement for a new generation of installers and InstallerFUTURES will help to combat the skills shortage and open opportunities within the industry. It is an honour to be part of the InstallerFUTURES Advisory Board and we are working hard to ensure that students and apprentices leave the exhibition feeling inspired and confident to take the next steps needed.”

In addition to the content that is normally offered to InstallerFUTURES guests, 2024 will see the inclusion of some more practical skills competitions, 1-1 meet-and-greets, recruitment experiences, and interactive discussions with relevant exhibitors.

Tuesday 25th June 1 - 1.45pm

BMA Theatre: The Future of Water

The Apprenticeship Partner’s Hannah Hockley on BiKBBI’s Guide to Taking on a Bathroom Installer Apprentice

Tuesday 25th June

4.15 - 5pm

Kitchen of the Future

BiKBBI CEO Damian Walters is joined by Hannah Hockley and Josh Hudson, furniture lead at Rycotewood Furniture Centre, to discuss Recruitment, Apprenticeships and the Skills Gap in the KBB sector, plus ideas and solutions for creating a new workforce

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Speakers’

corner

What consumers want in 2024 and beyond

Whether you’re an installer, retailer or manufacturer visiting this year’s InstallerSHOW, if you want to know about current market trends, as well as how to promote your products and services effectively to consumers, be sure to check out the first talk on the Kitchens of the Future stage with Unhooked Communications MD, Claire Gamble.

With 15 years’ experience working in PR and marketing, Claire runs Unhooked Communications, a PR agency that specialises in PR services for businesses in the construction, property and home sectors. Unhooked works with major brands, including Häfele UK, Jewson, Marshalls, Flooring Superstore and more, to help them build brand awareness, manage their reputations and engage with their target audiences in meaningful ways.

Full of the latest data, information and advice, this session – entitled ‘What consumers really want in 2024’ – will help the audience understand current market opportunities, learn about the buying process and create impactful content and marketing campaigns to appeal to customers and grow their businesses.

Research from Unhooked reveals that 39% of people would like to – or need to – move house, but the current situation with the property market, interest rates and general costs relating to moving means they’ll focus on improving their current home instead. Attendees can expect to learn about what home improvements are planned for the year ahead – with new bathrooms and kitchens featuring highly in the research – as well as what the motives

are for carrying out the work. On top of this, the talk will cover how the current economic climate is affecting buying decisions, with price-conscious consumers looking for both value and quality. Claire will also explore how people feel about sustainability and how this can be factored into marketing approaches, as well as what sort of content resonates with buyers the most when they’re researching businesses and individuals to buy from or work with.

Explaining in more detail, Claire says: “After many businesses benefited from the home improvement boom that we saw during the pandemic, the landscape has been more challenging for many over the last couple of years. But there are still lots of opportunities as consumers continue to find ways to improve their homes.

“At Unhooked, we’ve carried out our own bespoke research, questioning over 2,000 consumers across the UK to get a deeper understanding of what opportunities there are for the industry. We’ve also explored what are the most important considerations for buyers – factors such as recommendations, being able to see products or materials in person and added value services – as well as what channels and platforms consumers look to for information and advice. This session at InstallerSHOW will bring together all of this research and our team’s insights to inform and inspire attendees, empowering them to confidently market to customers and propel their business growth over the next year and beyond.”

Make the most of InstallerSHOW’s impressive line-up of speakers and plan your visit around the broad spectrum of talks and discussions on offer. For the full line-up click HERE

Don’t miss...

Tuesday 25th June Kitchen of the Future 10:30 - 11:15am

Claire Gamble will reveal What Consumers Really Want in 2024

Rachel Riley, TV presenter

Adam

Rachel Riley is the numbers expert on Channel 4’s Countdown, and has kept the numbers and words quiz show at the forefront of British television with her down-to-earth character and relaxed approach to quick maths for over a decade. Backed by her enthusiasm for STEM subjects, she’s gone on to present The Gadget Show, It’s Not Rocket Science and 8 Out of 10 Cats Does Countdown. In addition, she has become a popular sports show host, copresenting Fantasy Football Club and Friday Night Football for Sky Sports.

Rachel uses her platform in the media to empower others to pursue STEM subjects, and has visited schools to engage pupils in the topic.

Thomas, specialist accessible design consultant and designer at Freedom by Symphony

How should retailers and designers approach an accessible kitchen design?

The main issues that need to be addressed within any kitchen that is to be futureproofed are the kitchen layout, heights, storage, appliances, work surfaces and plug sockets. The number of steps between the cooking appliances and the sink has a huge impact on safety so the placement of the sink, oven and hob should be as close as possible to prevent the need for carrying hot/heavy items from one to the other. The oven should also be installed with a sufficient amount of work surface next to it so that dishes can be taken straight from the oven and placed safely and quickly beside it.

In your experience, what are the key elements that get overlooked?

The main element is often not fully understanding the needs and capabilities of the client. The correct position of storage reduces unnecessary carrying and reaching. Wall cabinets need to be fitted at a height that is accessible with pull-down compartments or shelving. Pull-out larders and base cabinets with drawers are also easier to access while reduced depth cabinets ensure contents are within easy reach and items don’t get pushed into the back.

The best option for ovens is the ‘slideand-hide’ style, where the door pulls open then retracts safely underneath, preventing users from burning themselves on a hot oven door. A heat-resistant pull-out shelf set at the correct height underneath an oven is also essential for wheelchair users.

In terms of hobs, induction is the safest as it’s the pan that heats up rather than the hob and it can also be installed in a flexible-height

work surface. Ensuring that the controls are at the front rather than the side prevents unnecessary reaching over hot pans. Extractors that are activated when the hob is in use are key, as are intelligent appliances that can be controlled via a smartphone or tablet.

How has the sector evolved over the years?

We are seeing a broader understanding and appreciation of inclusive design, with a focus on creating accessible and functional spaces for all members of a family, irrespective of their age or requirements. This is evident through the increasing use of accessible design features in modern kitchens, making them suitable for a wide range of users.

Is there potential for retailers and designers adding inclusive design to the mix?

According to data, there are over 14million disabled people living in the UK. With the purple pound worth £274billion a year (that’s families with at least one disabled person), retailers and designers should be looking at inclusive design as a way to enhance their businesses. The steady trend of multigenerational living is also likely to see a significant uptick due to various societal and economic factors.

What are your top 3 tips to get the most out of visiting InstallerSHOW?

Firstly, make a list of all of the stands you want to visit. Secondly, do the same for the talks you’d like to attend. Otherwise, you might get carried away and miss something you really wanted to see! Lastly, just soak in the atmosphere and keep an open mind when walking round the show – you never know what you might discover just by wandering.

Don’t miss...

Thursday 27th June

Climate Solutions Theatre 12.00 - 12.45pm

Rachel Riley joins a panel of successful women to discuss My Career in STEM

What are you most looking forward to at InstallerSHOW 2024?

I’m really looking forward to speaking about the subject I am most passionate about – how to design spaces for everyone. With multigenerational living continuing to rise in popularity, it’s more important than ever to know how to design for a range of ages, lifestyles and needs. I’m also just really looking forward to seeing everyone – it’s always lovely to catch up with familiar faces.

Don’t miss...

Wednesday 26th June

Kitchen of the Future 2.30 - 3.15pm

Adam Thomas discusses Universal Access – Designing for All

Mark Millar, TV presenter

Mark Millar is one of the most popular and recognised faces on BBC1’s DIY SOS, and has been project managing extraordinary builds since 2006, and his cheeky antics coupled with incredible building skills have made him a favourite with the audience.

In 2021, Mark took on a television presenter role for a new home makeover show by Channel 5 – this time with his name on it. In Dream Kitchens & Bathrooms with Mark Millar, Mark guides ordinary homeowners through transforming the most important rooms in their houses. Mark brings his humour and expertise to this relatable show, mucking in with every build, as well as presenting Build Your Dream Home in the Country.

He also runs his own building firm in Bristol, which continues to be extremely successful. He has many celebrity clients and has worked on projects all over the US and Europe.

Don’t miss...

Tuesday 25th June Kitchen of the Future

1.30 - 2.15pm

Helen Lord, co-founder & director of Rehome, the UK’s largest KBB marketplace selling pre-owned interiors, ex-display and surplus stock

When it comes to sustainability, how can retailers and installers can make a difference? We believe sustainability can be a challenge for retailers and installers, as it’s not always at the forefront of a consumer’s mind when it comes to home renovations. There is also strong debate across the industry as to whether explaining sustainability information about a product to the consumer is the responsibility of the manufacturers or the retailers. However this debate lands, there are many other initiatives a retailer or installer can undertake to ensure their methods of working are as sustainable as possible. Use of electric vehicles, correct destruction of packaging, plastic reduction and collaborating with sustainability initiatives for re-use, will all help improve a retailer’s sustainability credentials.

Are there some ‘easy wins’ that retailers can introduce to their businesses?

Sustainability is a broad subject and is not just focused on product choice. Running your business sustainably can have the advantage of being very ‘visual’ to your customers, which will send a positive message and show you care as a business. Dealing with waste in the most sustainable way is the most obvious ‘easy win’. Most consumers hate having a skip on the drive, so if products have not reached end of life and can be taken away and re-used, this is a leap forward. Likewise, there are many waste collection models out there, where correct segregation of waste is made easier, and comes with the relevant certifications too. These are well worth exploring. An advisory note here is that legislation is looming for both retailers and installers regarding the correct disposal of waste, so acting sooner rather than later will put you ahead of this.

In what key ways would you like the kitchen industry to evolve?

I n a perfect world, wouldn’t it be great if our industry stopped using environmentally damaging manufacturing techniques and only made products that were as sustainable as possible? Making sustainability a ‘fait accompli’ is the goal, but we all know for this to happen, it will take legislation and time.

What services does Rehome offer retailers and how can it help them achieve their sustainability goals?

We are the UK’s no.1 industry outlet when it comes to selling ex-display and slow-moving stock but we have just launched Rehome+. This is an online gateway for retailers and installers to recommend their customers to sell quality pre-owned interiors that are being replaced. Rehome+ offers an immediate,

sustainability and commercially driven solution for domestic customers that KBB businesses and professionals can ‘private label’ as their own initiative. Once your customer comes to us, they are offered a complete turnkey sales service, which includes dismantle and delivery to its new home, leaving you with an empty room. We see this as a huge step forward in helping our industry to reduce waste and ensure 360 degree sustainability.

What new developments can we expect to see at Rehome next?

We are expanding our e-commerce offering to the wider KBB industry, including appliances, bathrooms, bedrooms etc, retailing end of line, discontinued and reconditioned stock. This expands our customer base to become an alternative site for retailers and installers to offer cost-conscious and sustainability driven consumers an alternative to buying ‘new’.

Don’t miss...

Thursday 27th June Kitchen of the Future 10.30 - 11.15am

Helen Lord discusses Sustainability – How the Industry Can Make a Difference, with Amanda Douglas, head of product sustainability at Magnet; Jade Galloway-Harrison, senior business development manager at Ebay; and The Insider editor Elspeth Pridham

Mark Millar on Mark Millar’s Kitchen World

UK consumer bathroom habits revealed

The Bathroom Manufacturers Association (BMA) has released its latest research, revealing insights into the area of UK adults’ bathroom habits. The study, supported by Professor Ian Walker of the School of Psychology at Swansea University, embarked on a journey to unravel the mysteries behind the bathroom door.

Focusing on daily routines, the research aimed to uncover why we engage in certain practices and the underlying factors that drive our actions, particularly concerning watersaving habits.

Many bathroom habits are deeply rooted in childhood, forming subconscious routines that persist into adulthood. However, installing a new bathroom presents a unique opportunity for behaviour change, disrupting established patterns and paving the way for adopting sustainable practices.

Reflecting on wasteful habits, participants cited deep-seated routines and prioritisation of personal wellbeing as primary drivers,

indicating a reluctance to modify their behaviour despite being aware of the environmental impact.

As the study drew to a close, participants were asked to envision ‘the perfect bathroom’, revealing emerging design trends such as black brassware, botanical accents, and thoughtful lighting arrangements.

The BMA’s research manager, Jane Blakeborough, pictured left, said: “Our research offers insights into the complexities of human behaviour within the private realm of the bathroom.

“By understanding the motivations behind our habits, we can create more sustainable and satisfying spaces that harmonise with our lifestyle needs.”

Key findings from the study include:

Toilet Habits:

• 3 out of every 50 of us don’t wash our hands after a toilet visit at home.

• 1 in 25 of our toilet visits need a little extra help to clear the pan, with men particularly fond of the double flush.

Bath Utilisation:

• Despite the prevalence of baths in 87% of households, nearly a third remain unused.

• Reading a book and catching up with social media are our two favourite bathtime activities.

Water Wastage:

• 3 out of 5 participants admitted to leaving the tap running while washing hands, with 42% doing so while brushing their teeth.

Showering Preferences:

• Women like their showers hot. While most people favour maintaining a consistent shower temperature, the study suggests that 19 out of 50 women opt to increase the temperature during their showers.

Technology in the Bathroom:

• People are turning their backs on technology in the bathroom. Despite the increasing digitalisation of contemporary life, only 13% would like to have more technology in their bathroom environments. Instead, the majority sought to create a tranquil sanctuary without external distractions, focusing on water-saving innovations rather than gadgets.

Don’t miss...

Wednesday 26th June

BMA Theatre: The Future of Water 11 - 12pm

BMA’s Jane Blakeborough discusses the latest bathroom trends with Hayley Robson, creative director at Day True, KBN editor Philippa Turrell and kbbreview editor Rebecca Nottingham

Deborah Meaden, business leader and TV personality

Deborah is a business leader and author, and is well known for her role as an investor on Dragons’ Den, which she joined in 2006. Deborah supports ethical, fair practice both in business and in life believing that taking care of the environment and wildlife is essential for our future security and wellbeing. She is actively involved in a carefully selected group of environmental charities; is a fellow of the WWF, a trustee of Tusk Trust, an ambassador for the Marine Conservation Society, World Horse Welfare and recently the RSPB amongst others. She has become a CIWF Compassion Visionary.

In early 2022, Deborah co-hosted the first series of The Big Green Money Show with Felicity Hannah, looking at company impact on the planet as well as how sustainability can be viewed as an opportunity or an inconvenience.

In July 2023 her book Why Money Matters was published, offering an accessible guide to the world of money for 6 to 9 year olds.

Don’t miss…

Tuesday 25th June elemental arena 2.30 - 3.15pm

Philippa Forrester in conversation with Deborah Meaden

Luke Humphries, professional darts player

Luke Humphries is an English professional darts player and current World No 1 and World Champion. Nicknamed ‘Cool Hand Luke’ in reference to the 1967 film, he is also the reigning World Grand Prix champion, Grand Slam champion, and Players Championship Finals champion.

Don’t miss…

Tuesday 25th June

InstallerPLAZA

10.30 - 11am

Owain Harrison, brand development director –

global, Novy NV

Designing a kitchen that stands the test of time requires a professional insight that incorporates universal design principles, flexible layouts, sustainable materials, smart storage, cutting-edge technology, and – most importantly – understanding the client.

A flexible layout is vital to accommodate changing needs and preferences over time. Modular cabinetry, movable islands, and adaptable workspaces allow for easy adjustments. In smaller homes, the kitchen often doubles as an office, so incorporating dual-use spaces, like an IT garage or a printer nook, can enhance functionality and keep work equipment out of sight when not in use.

With an eye to the future, choosing durable materials and energy-efficient appliances reduces environmental impact and long-term operating costs. Ensuring that appliance partners are EPS-free and produce longlasting products is crucial (and legally required with certain builds). The goal is to match the lifespan of the appliances with that of the kitchen itself, minimising the need for replacements and promoting sustainability.

Innovative storage solutions are key, and integrating technology into the design enhances functionality and user experience. Smart and hidden appliances, and features like downdraft extraction allied to induction cooking can help create a dream kitchen. Tech should be seamlessly incorporated to free up space and streamline operations, adding value for the client and simplicity for the installer.

In addition, a timeless aesthetic allows the kitchen to adapt to evolving trends without requiring a complete overhaul. For example, painted kitchens can allow the actual wood in the kitchen to be updated as fashions change.

Lastly, modern appliances can offer a

Linda Barker, TV presenter and design expert

TV presenter Linda Barker is one of the UK’s most well-known interior designers, and with her own brand of furniture, fabric, wallpaper and household accessories, she has become a popular designer in her own right. First rising into the public eye in the 1990’s after appearing as one of the lead designers and TV presenters on BBC1’s hit series Changing Rooms, Linda has continued to work in both interior design and television since leaving the show.

In more recent years Linda has hosted a variety of TV and radio shows while continuing to indulge in her personal passion for interior design with shows such as Building the Dream, With A Little Help From My Friends and Under Construction, all for ITV. Linda has also taken part in a number of reality TV shows, most notably I’m A Celebrity…Get Me Out of Here! and Come Dine With Me, as well as publishing a number of design books.

range of features designed to enhance usability for individuals of all abilities.

Intuitive controls, large jog shuttles, TFT touchscreen interfaces, and haptic feedback improve the user experience.

Adaptive technologies, such as voice control and remote monitoring, make appliances more accessible, but these all need explaining and commissioning with the end client, something installers could monetise!

In my view, the future of kitchen design and appliance technology is exciting. With each generation, innovations offer new possibilities for creating kitchens that are functional, adaptable, and beautiful, and meet the needs of a client not just for today, but for life.

Don’t miss…

Thursday 27th June

Kitchen of the Future 12.30 - 1.15pm

Don’t miss…

Tuesday 25th June

BMA Theatre: The Future of Water

2 - 2.45pm

BMA CEO Tom Reynolds in conversation with Linda Barker

Luke Humphries to discuss his career so far, winning the PDC World Darts Championship and his links with workwear specialist Smart Impressions

Owain Harrison and Johnny Grey discuss the Future of Kitchen Design

Secure your space for InstallerSHOW 2025

InstallerSHOW returns to the NEC, Birmingham on 24th - 26th June 2025! Prepare to be surprised for an even bigger and better event as we expand the show, once again, to welcome even more exhibitors and visitors.

Space is currently at a premium with many of this year’s brands already pre-booked for the 2025 event. To find out more information about exhibiting, scan the QR code below or reach out to David Ventris-Field on dventris-field@lyricalcomms.com

InstallerSHOW is more than an exhibition, it’s an active partner in promoting sustainability and net zero. We’re in this together.

A trade show survival guide

Veteran trade show visitor and SENSTEC USA MD Mark Conacher gives his top tips on how to get the most out of your visit to InstallerSHOW

Do: Dress to Impress. Rock that trade show runway. This show may be work-related, but you’re not at work, so get your snazziest gear on and turn up feeling like a million dollars. You can dress in something you’re comfortable in but add a little flair. This is a no-silicone zone.

Don’t: Forget to wear comfortable shoes. You will walk far more than you anticipate, and will be on your feet most of the day for multiple days. Don’t wear new shoes. Don’t wear high heels. Stick your cleanest trainers on or something similar. Your feet will thank you. And you’re welcome.

Do: Bring business cards. This is a fantastic arena to network in, and being in a position to exchange contact details easily is vital. You’ve heard the old saying: It’s not what you know, it’s who you know. Start knowing. Stick your neck out. Introduce yourself and work that room like a boss.

Don’t: Forget to hydrate. It may sound like stating the obvious, but make sure you carry a (refillable) bottle of water. With so much excitement going on around you, it’s easy to forget the basics and earn yourself a nice dehydration headache. Staying hydrated will keep you in top form.

I’ve always viewed attending trade shows as a bit of a journey into the unknown. It’s an exciting opportunity to immerse yourself in the bustling energy of an industry gathering, and for me, it’s an experience like no other. With InstallerSHOW on the horizon, it’s time to embark on a new adventure, armed with enthusiasm and anticipation.

InstallerSHOW is, without doubt, the top destination in the UK for installers and specifiers of energy, heat, water, and air technologies. And now, for 2024, we have the introduction of the Installer Kitchens & Bathrooms zone, which – if I’m being honest

Do: Engage with exhibitors. As an exhibitor at KBIS in Las Vegas earlier this year, the more people I had to talk to, the better my day was. Ask questions, probe about the benefits, and try the products out. The suppliers will love you for it – that’s why they are there.

Don’t: Hog the booth. Now, while it’s great to engage, be mindful and don’t go to the other extreme. This show will be jam-packed, and the exhibitors will want to answer everyone’s questions.

Do: Attend the talks and demonstrations. For me, this is the best part. Get there early and snag a seat. There’s a wealth of knowledge and expertise that’s shared by industry experts at these talks. It’s an invaluable opportunity to learn from the experiences of others and gain a deeper understanding of your industry.

Don’t: Try to do everything. Plan your visit well but don’t put pressure on yourself to try to do everything. Trade show adventures are meant to be fun – so go forth, mingle, learn, and conquer that InstallerSHOW floor like the true champion you are!

– has sent my anticipation through the roof, and the fitter in me may just have done a little happy dance. True story.

This event will provide industry experts and tradespeople alike (including kitchen and bathroom ones) with an opportunity to explore new product innovations, meet with peers and manufacturers, and gain valuable insights that just might help them stay ahead of the game.

So, as InstallerSHOW 2024 won’t be my first rodeo when it comes to trade shows, here are some of my do’s and don’ts so you can make the most of your time.

“

Ask questions, probe about the benefits, and try the products out – the suppliers will love you for it

Don’t miss...

Wednesday 26th June 4.15 - 5pm Kitchen of the Future

Mark Conacher joins Johnny Grey to discuss The Culture of the Kitchen

Exhibitor List

Installer Kitchens & Bathrooms

A selection of the key KBB exhibitors, plus where to find them in Hall 4

Aqualisa – 4H14

ArtiCAD – 4A11

Bathroom Manufacturers Association – BMA theatre: Future of Water – 4F22

Bathroom Spare Parts – 4A10

BiKBBI – 4B19

Chartered Institute of Building – 4C26

Cistermiser – 4H20

Croydex – 4G27

Easy Bathrooms Trade – 4E17

Finsahome – 4C25

Fix Radio – 4D36

Flair Showers – 4D20

Flova UK – 4E18

Geberit – 4F17

Grant Westfield – 4F28

Grohe – 4G18

Häfele UK – 4C16

Hamberger Sanitary – 4E25

Hansgrohe – 4E12

Havwoods – 4B18

Hot Tap Advice Hub sponsored by Abode – 4A14

Ideal Standard – 4F13

Impey – 4D26

InstallerINVENT – 4B24/4C24

InstallerTRADES – Tools and Workwear – 4I30

KBBG – 4A23

Kinedo – 4E22

Kitchen of the Future – 4B18

Kiwa UK – 4D12

KWC DVS – 4D24

Lecico Bathrooms – 4F15

Mira Showers – 4F20

National Federation of Builders – 4J50

Neoperl – 4G25

NKBA KBIS – 4A18

Nuie Bathrooms – 4E23

On The Level (Wet Rooms) – 4H16

Paul Da Silva Associates – 4A15

Qettle – 4B21

Quooker – 4B18

Roman – 4E30

Roper Rhodes Trade Solutions – 4F18

Rubineta – 4A19

Salamander Pumps – 4H15

Saneux – 4F19

Schlüter-Systems – 4D22

Screwfix – 4I30

Sensio Lighting – 4C19

SIAMP – 4E24

Simon Acres Group – 4B22

Simply UFH – 4A13

Surface Area – 4C18

Symphony Group – 4B18

TECE – 4G20

The Tile Association – 4C29

Thomas Dudley – 4F14

Triton elemental lounge – 4F24

TruBlue – 4B20a

Unified Water Label – 4J32

Vauth Sagel – 4B18

VitrA Café – 4F16

Waterline – 4C22

Wirquin – 4G24

Worldexpo – 4H12a

Worldskills UK Competition – 4C32

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