EUROPEAN WAX CENTER
European Wax Center owner Lisa Schiller invites you to visit.
European Wax Center Brings Unique Expertise And Stellar Customer Service To Wellington
Story by M. Dennis Taylor • Photos by Robert Vigon
After practicing law for 24 years, Lisa Monica Schiller was looking to own her own business. She was a regular guest of the European Wax Center, so she was familiar with the company’s product and quality of service. When she discovered that EWC had a prime franchise territory available, it was a match made in Wellington. “I couldn’t imagine a better opportunity for me than owning an EWC franchise,” said Schiller, whose new business opened in May near Whole Foods Market on State Road 7. “Corporate did its research and saw a need for an EWC in the Wellington area,” Schiller explained. “I was lucky enough to be presented the opportunity. I can’t imagine a better location than Wellington’s unique hometown, family environment. Our center is the perfect addition to a community that expects and deserves the highest quality services. Where better to offer the ultimate wax experience and pampering from the moment a guest steps into the center to the moment they strut out?”
Since her grand opening, Schiller has been thrilled with the community’s initial response. “The business is seeing a rapid increase in new guests and a consistent increase in our repeat guests,” she said. “Our scheduling books are getting busy, and our guests seem to be thrilled with the services.” Schiller said that EWC’s success can be attributed to exceptional customer care, premium quality services and products, and the belief that luxurious waxing should be attainable to anyone seeking beautiful skin. Regular waxing, she noted, ensures that hair grows back softer, finer and sparser, making ongoing maintenance much more comfortable. Her new location has been steadily building clientele with her local marketing. “This includes our refer-a-friend program — for every friend referred, the guest receives $10 on their account — our advertising, our e-mail and local mail campaigns, meeting people out and about in Wellington, partnering with neighboring businesses, and our involvement with the local chamber of commerce and the community.” The focus, however, is on providing the ultimate guest experience so that existing clients are so happy with the experience that they tell others. wellington the magazine | july 2018 53