Upper Management

Employee Engagement & Job Satisfaction

Making FlexFunds a good place to work and grow is a top priority. We believe in a culture of transparency, respectful and open challenging of ideas, accountability, and teamwork accompanied by high ethical standards. We can be proud that our team has reflected an engagement and job satisfaction level of 90% in 2022. We recognize that our team is our most valuable asset and strive to improve our working environment and conditions

Awards & Recognitions

During 2022, FlexFunds received several awards for innovation. For its structuring services of exchangelisted products (ETPs) through its asset securitization program, FlexFunds has been recognized to be one of the pioneers in this field in Latin America, which caught the attention of the Financial Services Review. The US-based publication named FlexFunds a Top 10 Fintech Solutions Provider in Latin America.

In December 2022, the London-based Pan-Finance medium granted us the “Most Innovative Alternative Asset Management Solutions - Latam 2022” Award. They highlight the excellence of organizations and individuals that exemplify best practices for their sectors. This award has been bestowed to renowned companies such as Moody’s, Santander, HSBC, BlackTower, Credit Suisse, Itaú, and XP Asset Management, among others. Pan Finance is considered a reliable source of financial information, with more than 200,000 readers in 150 countries.

High Customer Satisfaction

Delivering a service that exceeds customers’ expectations is a priority and a guide to constantly improving our processes and service offering. In the business-to-business environment, referred and repeat business is vital. We are proud to have achieved a world-class Net Promoter Score in the 70% range and that more than 35% of our business comes from repeat clients.