1 minute read
Business Services & IT
from FlexHits2022
by flexfunds1
IT Management Improvements
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Creatio is the system that supports the company’s operational management and product life cycle. During 2022, the system was strengthened by incorporating post-issuance management functionalities, which encompasses activities such as notifications to customers and service providers from the system related to funding, maturity date, and relevant changes to transactional milestones.
FlexTrader
The system was strengthened by enhancing some of its activities and continued developments seeking to increase the efficiency of the company’s processes.
Processes Improvements and Documentation
The Team continues supporting the gathering of documentation and improvement of Pre and PostIssuance processes, defining the activities and responsibilities each of the teams involved fulfills.
This has created a substantial database of updated knowledge, allowing the different teams to share the processes carried out by each functional area and facilitate the training and onboarding of any new resources.
Audit Kick-off implementation
In 2022 the first Audit Kick-Off was carried out, whose main objective is to make clients aware of the auditing process’s importance and who the regulatory entities are, thus working together to make the process much more efficient.
Socially Responsible Initiatives
“Hermanas de la Misericordia”
Located in the Vicarage of Nuestra Señora de la Paz in Lomas de Baruta, Caracas, Venezuela. Project started in 2017, supports 140 children a day.
Areas we focus on:
• Water Purification: supply of 9,000 liters of drinking water per day to cover the basic needs and selfsufficiency of the community.
• Nutrition: We provide about 1,000 meals a month
• Farming: 40 “polo” avocado trees are now being harvested and providing 50 avocados a day (at the height of the season). Additionally, the community is farming pumpkins, bananas, and mangos, bananas, and mangos.
• Bakery: bread is produced for the whole community weekly
• Education: improving preschool facilities, benefiting more than 100 children who will now enjoy a learning space in proper health conditions.
