ORD ER I N G O N LI N E M A D E E A SY
CU STOM ER S E RV I CES
Ho w c an we help y ou ?
O rd e r i n g i s e a s y a t shop.flairrugs.com Save time and resource by ordering online at shop.flairrugs.com, our ecommerce trade only site. H OW TO REG IST ER
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1 Visit: shop.flairrugs.com 2 Enter your user name. This is your account number, given to you when you registered an account with Flair Rugs. 3 First time logging in? Click ‘Forgot Password’ to set up a password for the first time. 4 You can now access the system and start ordering (if you have any problems registering, please contact our Customer Service Team on 03300 539197 or live Web Chat (8.30am-5pm) and they’ll happily help. Order products, check stock levels and prices and see special offers and promotions online 24/7, 365 days a year. Speak to our Customer Services team with the Live Chat function from 8.30am – 5pm Monday to Friday Log in using a PC, laptop, mobile or tablet Send a rug directly to your customer using our Direct Despatch Service. Place your order before 9.45am and, as long as we have it available, your rug will be despatched the same day.
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The fastest way to place an order is via our ecommerce, trade only website, shop.flairrugs.com You can also place orders by phone on 03300 539 197
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H E L P I N G YO U
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Our friendly, helpful team are on hand to take your order, or help you with any queries from 8.30am – 5.00pm, Monday – Friday.
Email the team at Sales@flairrugs.com
Chat with an advisor online at shop.flairrugs.com using the Live Chat function at the bottom right corner of the screen
WE MUST TELL YOU... All the rugs and colours in this book are as accurate as the printing process will allow. All Flair Rugs designs are copyrighted to us and remain our property at all times. When viewing rugs online, colours will vary according to individual screen setings. All photography remains the property of Flair Rugs and cannot be reproduced in full or part without prior written permission. FIRE SAFETY Always follow the safety instructions on the back of your rug or at www.flairrugs.com, and keep it away from fire.
! Infants should not be left unsupervised on rugs. 03300 539197 | www.flairrugs.com
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