UCLH Charity Annual Report 2018-19

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UCLH CHARITY ANNUAL REPORT & ACCOUNTS 2018–19

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Our impact Each year, we channel over £10m into UCLH. Here are just some of the ways we have made a difference to patient care. 1

FASTER CARE FOR STROKE PATIENTS

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If performed within six hours of a stroke, a medical thrombectomy can make a significant difference – the sooner patients are treated, the better their chances of recovery. Our funding allows the service offering this treatment to extend its hours, enabling more patients to benefit from earlier intervention.

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GIVING PATIENTS A WARM WELCOME We fund welcome packs which are given to patients admitted to hospital. The packs contain practical items (ear plugs, sleep masks, non-slip socks) and an ‘all you need to know’ booklet about life on the ward, enabling patients to feel informed and therefore less stressed about their hospital stay.

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BEDFORD PASSAGE In April 2019 we invited stakeholders including local councillors and youth charities to an event to mark the progress of the Bedford Passage development. Income generated from the development will be ploughed back into UCLH

1 Scan image showing thrombectomy

Each year UCLH hosts a staff excellence awards ceremony to recognise and honour the contribution of its workforce. Staff are nominated by colleagues, and for some awards, patients, in a number of categories. All nominees are invited to a special event where the winners are announced and their contribution is celebrated. We support the awards ceremony as part of our commitment to developing staff at UCLH.

2 UCLH welcome pack

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SAYING THANK YOU TO STAFF The implementation of the new electronic health record system (EHRS) was a significant challenge, with staff working tirelessly to ensure the smooth transition to a single digital record for each patient. We funded a ‘thank you’, which saw hampers hand-delivered to wards and departments around the Trust by members of the UCLH executive team.

IMPROVING THE SURGERY WAITING AREA Waiting for surgery can be a daunting experience. We have funded improvements to the area patients go to before surgery to help patients more at ease.

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CELEBRATING STAFF EXCELLENCE AWARDS

3 New artwork in the surgery waiting area

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SUPPORTING VOLUNTEERING The UCLH volunteering service, supported by UCLH Charity, continues to grow. In 2018/19, volunteer numbers rose to 504, an increase of 20%. They gave 36,201 hours of their time, helping patients 203,000 times in a number of different roles.

4 UCLH Chairman James Thorne addresses guests at the Bedford Passage construction review


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