Operations Committee

The Operations Committee was created to provide a forum for services to discuss issues around ambulance service delivery.

In the past financial year the committees' agenda continued to be dominated by ambulance response to COVID-19 and dedicated meetings where held regularly to share the latest COVID-19 developments, data, challenges, interventions, and recovery plans.

In addition to special COVID-19 meetings the committee met for their regular biannual meetings where main topics included concerning demand growth which has been seen across all CAA members, a rise in 000/111 call rates, and increasing pressures of ambulance ramping at emergency departments.

Workforce changes and challenges, including staff absenteeism and availability, staff shortages, recruitment, and retention were discussed at meetings