Employee Engagement Results

Thank you to everyone who completed the employee engagement survey last month. With an 67% participation rate, it’s good to see an increased number of you getting involved and sharing your thoughts. Thank you for your honest feedback.

Considering the Q1 challenges, a decline in the overall engagement score was inevitable. All teams are working hard to acknowledge and find solutions to areas that are still facing challenges.

Key headlines

� Overall Engagement scored 6.9 (out of 10) decreasing by -0.8

� Several metrics remain significantly above industry benchmarks

� Finance team saw an uplift across almost every metric

� Total Reward declined by -0.9 to an overall score of 6

� At bank level, almost all metrics remain in green (7 or higher) – although not the same at functional level

The Results

It includes scores for the whole Bank across the top of the chart, and then separate divisional scores below that.

This data has now been shared with our ExCo team and every Head of department (including specific comments and more detail on each of the separate measures for their division). Each team will then work through the results so that we can act at local levels, as well as across the organisation.

Want to tell us more and have your say?

If you have something you want to share with us to help make us a greater place to work, then you can!

The next survey is due at the end of Q2!

Engagement Score

6.9

Good: Continuous improvement