4 minute read
Your extra mile
from In The Loop April 22
by Marketing
Extra MileYour
Understanding
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At Oplo we take time to get to know you and understand your situation. We look for the possibilities, not the problems. Want to thank someone for showing a unique level of understanding or compassion?
Fair
We believe that everyone deserves an equal opportunity to better themselves. We’re always open minded and even handed with our customers and with one another. Has your colleague gone above and beyond to help you better yourself by being open minded and accepting?
Enabling
We give hard working people the tools to help themselves. We’re always helpful and practical in our approach. Has a team member supported you in powering your potential, enabling you to achieve a goal?
Enterprising
We’re entrepreneurial and authentic. We genuinely believe that when you fulfil your potential everyone succeeds. Why not congratulate one of your colleagues on showing great initiative within the team or towards a customer!
“I would like to nominate Naieed Haque and Jordan Green. They’ve been so welcoming, friendly, and understanding since starting my new role as a junior test analyst. They’ve gone above and beyond with helping me and making me feel part of the team. Thank you, guys!”
Zoe Todd
“Kyle Butler - Thanks for the continuous hard work over the past few weeks.”
Cameron Schofield
“I’d like to recognise Salma Ahmed and Steve Catterall for being Understanding. I have recently had some di culties within life outside both Steve and Salma have been very understanding and supportive with this and given me the time that I need. Their understanding has made my di cult situation a bit easier to deal with and has made a positive impact on my mental health. Thank you so much!”
Rebecca Heatley
“Francesca Chadwick - she is a very much valued member of the team. We would be lost without her! She is always picking up extra responsibilities and tasks, and a great support to us all! So, thank you Fran!”
Jenna Wilkinson
“I would like to nominate Michelle Newton in Personal Loan Collections. Michelle always has a positive can-do attitude, no matter what challenges we face as a department, Michelle will always do her best with a smile on her face and a hardworking approach. She will always look to boost morale on the team.”
Jenna Wilkinson
Your
Extra Mile
“I would like to highlight and nominate three people please Christine Duggan, Nigel Brookes, Laura Walters. I’ve only been in the business for 8 weeks, and everyone has made me feel welcome, that I feel as though I’ve been here a lot longer. However, I want to highlight Christine, Nigel, and Laura because they’ve been so helpful to me, pointing me in the right direction, and being so valuable in helping me to get so much done, in a very space of time.”
Richard Angell
“I would like to nominate Adam Cooper, it’s the way he mentors and supports team members in such an encouraging manner that makes me nominate him.”
Bimbo Ajala
“Jessica Richards - Thanks for the help recently with the NUR’s, it has helped us meet tight deadlines!”
Cameron Schofield
“Adrian Watkin has gone the extra mile since starting the business. Since taking the role of PL Collections Manager Adrian has been an incredible support for the Collections team and is always there to support us all as well as managing his own busy workload. Adrian always has a positive attitude and wants what’s best for the team and goes out of his way to ensure the department is in good spirits. Adrian has also gone out of his way to help with the day-to-day tasks within the department to ease some of the pressure during our busy periods which has been a huge help and very much appreciated.”
Francesca Chadwick
“A massive thank you to Rhian Jackson who has taken on the role of 3 Team Leaders whilst in an extremely busy period. Rhian has remained calm, focused, and positive throughout.”
Sara Evans
“I would also like to recognise the whole of the secured collections team as the support they o ered me since starting with the company in September last year has resulted in me successfully passing my probation in March 2022. Thank you!”
Rebecca Heatley
Your
Extra Mile
“Andrew Burns for doing the “leary” shift (Late + Early) and not for the first time this year. Your e orts are always appreciated cheers!”
Nathan Kenny
“Amber Fordham is always happy to help with any request, even when we drop it on her last minute! It helps us out massively when there is so much going on - enabling us to meet ticket SLA’s.”
Cameron Schofield
“This month I would like to nominate Franchesca Chadwick for her constant support over the last few weeks. Mark Hardman for his continued coaching and Adrian Watkin for being an overall back bone for the collections team.”
Michelle Newton
