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Royal Caribbean Cruises, Ltd. Paul Loughrin ~ Account Manager, Shore Excursions & Explorations Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises Paul Loughrin is the Account Manager, Shore Excursions and Explorations! for Royal Caribbean Cruises Ltd. He oversees the shore excursion program for Grand Cayman & Jamaica in the Caribbean, Australia, New Zealand, S. Pacific, Asia, India, Egypt and the Middle East for Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises. He has worked in the industry for 22 years, including 13 years onboard ships as a Dive Instructor/Dive Manager and 9 years shoreside managing the Aquatics, Private Destinations & Shore Excursion programs.
Craig Milan ~ Senior Vice President, Land Operations, Royal Caribbean Cruises Ltd. President, Royal Celebrity Tours, Inc. Craig Milan is the Senior Vice President of Land Operations for Royal Caribbean Cruises Ltd. He oversees Guest Port Services (pier operations), Shore Excursions, Private Destinations, Commercial Development, Cape Liberty Cruise Port, port operations and government relations in the Caribbean, Latin America and Asia for the Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International brands. In addition, he holds the title of President for Royal Celebrity Tours Inc., which is the land tour affiliate of Royal Caribbean Cruises Ltd. Royal Celebrity Tours offers unique land tours in conjunction with Celebrity Cruises’ and Royal Caribbean International’s cruises in Alaska, Canada, Europe, Australia and Asia. He has held various management positions in the travel industry over the last 25 years, including President and CEO of SunTrips/Sunquest, Inc., a company of MyTravel plc. Earlier positions were with Certified Vacations, Continental/Eastern Sales, Inc., Continental Airlines and New York Air.
Marc Miller ~ Manager, Deployment Strategy Marc Miller is the Manager of Deployment and Itinerary Planning at Royal Caribbean Cruises, Ltd. He joined the company in 2003 as an analyst in revenue management, but the last four and a half years he has spent as part of the itinerary planning team. He leads a small team focused on planning all itineraries for Royal Caribbean and Celebrity Cruises. Marc was also part of the original launch team for Azamara Cruises developing the new products and itineraries, and continues to support them in his current role. Marc is originally from Michigan and graduated from Michigan State University with Bachelors degree in Marketing. He later attended University of Miami where he completed a MBA with a concentration in International Business.
Dustin Nason ~ Manager, Worldwide Port Operations Dustin Nason is Manager of Worldwide Port Operations for Royal Caribbean International, Celebrity Cruises, and Azamara Club Cruises, and is responsible for operations in over 400 ports globally for 32 ships. In addition to overseeing day to day vessel port operations, Dustin also manages all port related business relationships worldwide, as well as strategic port initiatives. Dustin joined RCCL’s internal consulting division in 2005 from PriceWaterhouseCoopers, and assumed his current operational role in 2006. He earned a B.A. from the University of Florida, and also holds an MBA and MS in Computer Information Systems from the University of Miami.
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CRUISE INDUSTRY PROFILES • 2010