communication should establish a utilisation policy which suits your requirements. We are uncomfortable with the levels of expenditure – Private aircraft are costly assets to own and operate however your management company must provide budgetary forecasts based on expected utilisation. Financial reconciliations should be clear, concise and include supporting documentation. Ensure there are no hidden charges and variances from the budget are justified. Our operator does not always meet our requirements – It is vital to identify shortfalls in service compared to operational or regulatory restrictions. Safety is always the highest priority. Safety can be affected by fatigue, weather, poor airmanship or undue pressure from owners. Management companies employ accountable professionals in a variety of positions, both in the air and on the ground.
Their primary role is to maintain the safety and they must be allowed to do their job. Sometimes they have to say ‘no.’ Ask them to justify their decision so you can evaluate if this is poor service or a quality operation keeping you and you loved ones safe. There is a very importance difference! Quality aircraft management is not just about being part of a large fleet or being a client of a high-profile company. It is about the people involved, their expertise, their ability to listen to your requirements and offer guidance and advice while creating a safe, compliant operational and management model which suits your individual needs. Relax with the peace of mind that your private aircraft and travel is under the care of a professional, dedicated management company. www.concierge-aviation.com
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