OPERATIONS

Our application development team is responsible for designing and developing new software solutions to support our business operations. They work closely with the project management team to understand the requirements of the project and ensure the final product meets the needs of the organization. By having a dedicated team in place, we are able to more effectively manage process improvement and tool development for future growth.

The governance, risk and compliance team is responsible for many aspects of risk management for the organization, including identifying, assessing and mitigating risks that may affect the company’s financial stability and reputation, as well as making certain all relevant laws, regulations and industry standards are followed. The governance, risk and compliance team facilitates external audits and state banking examinations conducted by independent third-party organizations to ensure the accuracy and compliance of our financial systems and processes, working closely with these organizations to provide any information and documentation they need.

We take pride in having our fiduciary excellence standards independently tested each year. Guided by these standards, we can ensure we are meeting or exceeding industry standards while providing our clients with the highest level of financial security and the best possible service.

am pleased to announce the following promotions in 2022:

Operations

Patrick Bruining – Senior Trust Operations Analyst

Erin Kiessling – Operations Analyst

Danielle Kubasiak – Operations Analyst

Hayley Smith-Bailey – Senior Trust Operations Analyst, Team Lead

Business Information Services

Gabrielle Contesti – Senior Project Manager

Jermaine Johnson – Senior Applications Systems Analyst, Team Lead

Mercedes Sims – Project Manager

GOVERNANCE, RISK AND COMPLIANCE

Quinn McCormick – Compliance Specialist II

Client service and fiduciary excellence are critical to our success. Thank you for allowing us to serve on your behalf.