Fibre Information

Connect to a world of entertainment at home with Faircom Fibre.

We also provide on-site training so our residents know how to get the best out of streaming services like Netflix.

Why fibre?

• • Stream or download your favourite movies and TV shows

• • Save money and make telephone calls over the internet

• • Register for DStv Now and start live streaming a selection of the best DStv channels (no

• decoder or upgrades to the DStv infrastructure necessary)

Fibre: 10mbps / 10mbps starting from R329.00 uncapped.

VoIP: Save on your Monthly telephone cost with Faircom VoIP

Starting from R89.00 pm excluding calls. (Includes free-to-use VoIP handset)

Questions? Book a one-on-one on-site session with a Faircom representative.

GENERAL QUERIES

TECHNICAL SUPPORT support@faircape.co.za

021 815 5870 | Mon-Fri: 8am-6pm

After Hours Support

support@faircape.co.za

Including weekends & public holidays

Website: www.faircom.co.za

Housekeeping Services

Faircape Life offers residential cleaning at all 6 villages. Our professional housekeepers give a helping hand so that you can take a break. Courteous and thorough, our housekeepers are trained to bring spring-cleaning sparkle to your home, every day of the week. Just leave thecleaning chores to us!

CLEANING SERVICES:

A standard cleaning session is a minimum of 2 hours and includes:

Kitchen:

Dusting:

Surfaces, fixtures, and blinds

Cleaning Services

All surfaces, sink, cupboard exteriors, appliances exteriors

Bedroom: Bathroom:

Linen change, cupboard exteriors

Hand basin, shower, and toilet clean

Floors:

Sweeping, mopping, and vacuuming

The below additional services are not included in the standard two hour session and can be included at an extra hour.

• Windows: Interior and exterior

• Appliances: Interior and exterior cleaning of microwave, stove and fridge

Please Note:

• Cupboards: Cleaning inside or packing of cupboards

• Walls: Interior cleaning

• All cleaning equipment (broom, mop, window squeegee, dust cloths, etc.) and cleaning products (dishwashing liquid, surface cleaner, oven cleaner, window cleaner, etc.) must be supplied by the resident.

Laundry services

A standard laundry session is a minimum of 2 hours and includes:

• Ironing: The ironing of items such as trousers, shirts, dresses, etc

• Folding / Hanging: The neat folding of ironed garments to be packed away inside cupboards/ drawers

Please note:

• Resident to supply iron and ironing board

• Excludes washing and drying of laundry

• Maximum amount of 5kg laundry per 2 hour session booked

Monthly Levies (adjusted annually on the 1st of March, based on CPI)

• Property Levy: R4 594.00 (effective 1 March 2023)

• Catering Credit: R1 890.00 per person. This entitles residents to meals in the dining room to the value of R1 890.00, (or R3 780.00) per month

* Prices are subject to change without prior notice

* For Life Right holders under the age of 60, the levy will increase by the CPI or 8% (whichever is greater) until such time as they turn 60, whereafter, the levies will be fixed and increase by the CPI in March of each year only

The monthly property levy fee covers the following:

• Access to the village clinic during operational times (does not include consumables)

• Maintenance of all communal property including the clubhouse, exterior of buildings and communal gardens

• 24-Hour security

• Payment of communal water and electricity bills

• Management of accounts and investments

• Reception facilities

• Provision of administrative staff

• Provision of a transport service (mileage charge may be levied)

• Insurance on communal buildings (residents are advised to take out their own insurance to cover all contents of their home)

• The management of The Association’s Finances

* Please note that whilst hotwater cylinders are covered by the Body Corporate insurance, in terms if The Sectional Title Act, the maintenance of such remains the responsibility of the life right holder.