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Inside
July / August 2012 Vol. 53, No. 4
NOMMA Network
A close-up of a gilded acanthus leaf. Read the numerous tips we have for you about gold leaf applications, page 36.
Top Job Profiles
J. Brooks Davis, NOMMA past president, passes................................. 10
DOT exempts private gates from reflective marking rule; NE Chapter visits Amish country; NOMMA board tours Nucor Steel.
5 More categories of 2012 Top Job winners............46
This issue, we show five more categories of winners from the 2012 Ernest Wiemann Top Job Awards.
Shop Talk Expanding on the acanthus article from the previous Fabricator issue, this fourth article in the series shows how to use the drawn leaf pattern to form the final product. By “Uncle Bob” Walsh
A great metallurgical debate......................... 24
Which is better? Galvanizing or thermal spraying. Each has its pros and cons, but here are the critical considerations. By Jeff Fogel Shop Talk
8 Ways to better customer service................................... 55
Get outstanding service and information from your vendor. Having a little empathy and saying “please” and “thank you” can help get, too. Plus, you can adapt these ideas for your own customers. By Ron Kaufman
Cold forming acanthus leaves.... 14
Shop Talk
Biz Side
Biz Side Branding builds emotional loyalty................................. 58
Shop Talk Ways to gild the leaf.......................... 36
Tips for gold leaf applications. Learn about patent leaf and loose leaf, karat size, how to use gilding, materials outside. By Peter Hildebrandt
These 7 tips will bring the marketing power of a unique company identity and branding program that can boost your sales and profits on a permanent basis. By William J. Lynott
Member Talk
Gate operator certification development at critical stage..... 31
After some 13 years of work, the Gate Operators Coalition hoping for additional funding to complete program in October. By Peter Hildebrandt
What’s Hot!
Hands-on Hess....................................... 42
A career change earns Scott Hess, who maintains good relatiopnships with clients due to his detailed, handson work, early positive feedback: a NOMMA Silver Top Job Award. By Molly Badgett
Industry News.................................... 65 People.................................................... 66 New Products..................................... 67 Nationwide Suppliers.................... 63 New Members.................................... 64
President’s Letter........... 6
Exec. Director’s Letter.... 8
NEF Chair Letter............ 12
Metal Moment............... 74
The invaluable help of our suppliers.
NOMMA’s proud legacy of achievement.
Thanks to all our donors for supporting NEF.
Finding the best copper alloy.
About the cover A modern-style aluminum railing shows the versatility of Hess Ornamental. See story about Scott Hess and his company on page 42. July / August 2012 n Fabricator
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