Mgt 230 final exam guide (uop)

out of jail. Bruce wants to report the error because it is the honest thing to do. After hearing his colleagues' opinions, Carlos says he wants to report the error as well because he believes the group is right. Carlos is using which ethical system for his decision making?

13) In the study by Lawrence and Lorsch, companies in complex, dynamic environments developed _____ levels of differentiation; and _____ levels of integration.

14) An aspect of the organization’s internal environment created by job specialization and the division of labor is called 15) An organization with departmentalization that groups units around products, customers, or geographic regions is called a 16) Which of the following statements about matrix organizations is true?

17) An organization with departmentalization that groups units around products, customers, or geographic regions is called a 18) Sports International (SI) began business by making shoes for athletes. They soon expanded into making shoes for non-athletic purposes. They now manufacture and distribute clothing, sporting equipment, and protective sports gear worldwide. They are departmentalized by products sold to serious athletes, products sold to "weekend" athletes and products sold to sports teams. SI has utilized which form of departmentalization?

19) The trait known as leadership motivation suggests that great leaders 20) A leadership perspective that attempts to identify what effective leaders do and the behaviors they exhibit is referred to as the 21) __________ leadership invites colleagues at the same level to solve problems together.

22) Leaders who relate to others to serve their needs and enhance their personal growth while strengthening the organization are known as 23) The basic goal of managing diversity is to: 24) Future trends in the labor force include a 25) Behavior that gives purpose and meaning to organizations, while envisioning and creating a positive future, is known as 26) The correspondence between actions and words that include characteristics such as honesty and credibility is known as 27) Owners from two businesses have asked you which type of control system they should utilize.

To help you make your decision, they have each provided a brief description of their organization. Alpha Omega, Inc., is a large corporation built in the 1950s. They produce chemical concentrates for industrial cleaning. Their organization uses a strict set of rules and regulations with their workforce. They have the ability to track a large amount of data using statistical techniques. Mid-Atlantic Health is a regional medical center. They want to use a control system that will allow them to tie pricing of services and profits to specific services in the medical center. The control systems that should be used in the scenarios above were developed by 28) Your manager is speaking to a group of employees about a problem in your department.

Employees are not complying with the rules regarding clocking in and clocking out each day. The rules in this situation are very important as employees will not receive their correct pay if the clocking procedures are not followed. There are three suggestions being considered to address this problem.

1. Employees will be monitored at the entrance during shift changes to make sure that each