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EXNESS document verification problem and How To verify EXNESS account
Account verification is one of the most important steps in opening a real trading account with Exness broker. Without successful verification, you won’t be able to make withdrawals or access full trading features.
However, many users face challenges during this step — especially with document uploads and identity verification.
In this article, you’ll learn how to solve common Exness document verification problems and follow a step-by-step guide to verify your account correctly.
Why You Need to Verify Your Exness Account
Exness is a regulated global broker, which means it must comply with international anti-money laundering (AML) and Know Your Customer (KYC) regulations.
Verification helps:
Protect your funds
Prevent identity fraud
Enable deposits, withdrawals, and full access to your trading dashboard
👉 Create Your Exness Account Here
Common EXNESS Document Verification Problems
If you're having trouble verifying your account, these are the most common reasons:
1. Blurry or Low-Quality Documents
✅ Documents must be clear, well-lit, and in color❌ Avoid shadows, reflections, or blurry edges❌ Do not upload scanned copies — use photos from your mobile camera
Fix:
Use your smartphone with a steady hand
Ensure the document is readable and fits inside the frame
2. Mismatched Information
✅ Your name, date of birth, and document number must match what you entered during registration❌ Don't upload a document with a different name, even if it belongs to a family member
Fix:
Double-check spelling and format
Use only your own national ID, passport, or driving license
3. Expired or Unsupported Documents
✅ Only use valid (not expired) official documents❌ Do not upload temporary IDs, receipts, or student cards
Supported Documents:
National ID (e.g., eKTP in Indonesia, NID in Bangladesh)
Passport
Driver’s License
4. Incorrect Proof of Residence
✅ Your address proof must clearly show:
Your full name
Your address
The issue date (within the last 6 months)
Accepted Documents:
Utility bill (electricity, water, gas)
Bank statement
Government-issued tax or address document
Fix:
Upload a full-page document, not cropped or edited
Make sure the file is PDF, JPG, or PNG
5. Verification Pending for Too Long
✅ Exness usually completes verification within 24 hours❌ If it takes more than 48 hours, there may be an issue with your upload
Fix:
Re-upload the document
Contact Exness Live Chat from your dashboard
How To Verify Your EXNESS Account (Step-by-Step)
Follow these simple steps to complete your KYC with ease:
Step 1: Sign Up for an Account👉 Go to the Exness Sign-Up Page
Enter your email, password, and country
Confirm your email and phone number
Step 2: Upload Your Identity Document
Go to your Personal Area
Select “Verify Account”
Choose your ID type (passport, national ID, or driver’s license)
Take a clear photo of the front and back
Submit it and wait for approval
Step 3: Upload Proof of Address
Upload a utility bill or bank statement that matches your name and address
Make sure it’s dated within the last 6 months
Step 4: Wait for Confirmation
Exness will email you once your documents are approved
If rejected, they’ll tell you the reason so you can resubmit
✅ Once verified, you’ll have full access to deposits, withdrawals, and real trading accounts.
FAQs: EXNESS Document Verification Problem & KYC Process
1. How long does Exness take to verify documents?Usually within 24 hours. Sometimes faster during weekdays.
2. What if my document is rejected?Check your email for the reason. Re-upload a clearer or correct document.
3. Can I trade before verification?Yes, but you’ll have a deposit and trading limit until full KYC is done.
4. What documents can I use for proof of address?Bank statements, electricity bills, or government-issued documents (within 6 months).
5. Is Exness verification safe?Yes. Your documents are encrypted and stored securely.
6. Can I use someone else’s ID to verify?No. Your account must be in your own name only.
7. What file format should I use?Use JPG, PNG, or PDF files under 15 MB.
8. What if I don't have a utility bill in my name?Use a bank statement or ask your local bank for a letter with your address.
9. Can I verify on mobile?Yes. Exness mobile app supports full KYC upload.
10. Will my account be suspended if not verified?You’ll be restricted from withdrawals and high deposits until verified.
Final Tips: Pass Exness Verification Without Delays
✅ Use high-quality camera photos✅ Match your account info exactly with your ID✅ Upload only government-approved documents✅ Always check your email for updates or rejections✅ Use Exness Live Chat for instant help if stuck
👉 Create and Verify Your Exness Account Now:
Get verified, start trading, and access the full potential of Exness today.
See more:
How To deposit money in EXNESS from nepal
How To deposit money in EXNESS from Bangladesh
