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THE FIRM

OVERVIEW

Kitoo & Associates Advocates (KAA)

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is a medium-sized law firm with dedicated legal practitioners committed to providing personalized unmatched professional services and solutions for both corporate and individual clients. The firm has since grown into a multiple department firm, with partners and backed by Associates and Legal Assistants. Over the years, our scope of services has also grown, as has our clients’ base, which now includes individuals (local and international), corporate clientele (local and international) and state clients. It has its head office in Mombasa and a branch office in Machakos.

OUR VISION

To become the leading providers of legal services to corporate East Africa

OUR MISSION

To aggressively represent our clients by offering quality and unparalleled legal counsel, uncompromising dedication and ensuring a high reputation as well as upholding ethical standards.

KEY GUIDING PRINCIPLE

Maintaining excellence while ensuring superior legal services for our clients, creating an enjoyable working environment based on teamwork in the firm and ensuring a long tradition of service and leadership in the provision of legal service

LEGAL AID

The firm’s legal aid section is our service to society. We give legal advice and take legal actions on a selective basis, at no fee. Pre-eminent amongst our clients in this section are widows for whom we handle probate matters and children in conflict with the law.

In addition to assisting clients on a one on one basis members of our team have been privileged to provide civic education to communities in their settings.

INDEMNITY

We have a current Professional Indemnity Policy for Kenya Shillings Twenty Million (Kshs. 20,000,000.00).

TECHNOLOGY

The firm is fully computerized and this has greatly contributed to increasing our efficiency and responsiveness to our clients’ needs. We endeavour to be on the cutting edge of technology for good service delivery to our clients.

MODE OF CHARGING FEES

We charge our fees based on the Advocates Remuneration Order or retainer basis. Usually, the basis of our charges will be set out in the letter confirming our acceptance of client’s instructions to act. Where appropriate, factors set out in the Advocates Remuneration Order may be taken into account, for instance, complexity, value and importance of the matter being handled.

Sums incurred by us on our clients’ behalf such as stamp duty, search fees, agent’s fees and all other disbursements will be recharged in addition, as will expenses incurred on faxes, courier, emails, telephone calls and copying. Value-added tax where applicable, presently at 16%, is chargeable on fees and most disbursements (other than stamp duty and government fees). Our quotations and estimates do not include VAT unless otherwise expressly stated.

We may submit interim bills during the course of handling matters. Also, we may at any time require from you a deposit on account of anticipated costs and disbursements. Such deposits are, in the normal way, held against payment of the final account to be rendered to you and the client is expected to settle interim bills without resort to the deposit.

PROFESSIONAL STANDARDS & CLIENT CARE

The firm espouses the highest ethical and professional standards and integrity in rendering and delivering legal services to its clientele. It is the firm’s conviction that delivery of services with utmost expedition and thoroughness is a sacred duty and the very reason and basis of the existence of our practice.

We offer frank and candid opinions on disputes and all other matters to enable our clients make informed decisions in their dealings. We have a comprehensive client care programme to ensure that our clients’ needs are evaluated regularly.

In addition to the regular feedback we receive from our clients relating to our performance, we hold regular client care meetings and endeavour to keep our clients informed of all the developments as part of our commitment to continuous quality improvement.