Spa reopenings Grand Resort Bad Ragaz, Switzerland A combination of medical services and holistic experiences delivered in grand, luxurious surroundings, is drawing guests back to Grand Resort Bad Ragaz since lockdown
than enthusiastic to get back to business. The important challenge ahead is to give our guests a feeling of security and wellbeing so they can relax and fully benefit from our treatments and programmes. My team are doing a great job every day to ensure this is the case.
What positives have you taken from your experience over the past few months?
Everyone who was forced to stay at home for weeks now sees the world – and maybe their own lives – from a different perspective. As a result, I think health and emotional balance will play a more important role in the future and this will positively affect not just the opportunities for spa business, but our own lives. We are already seeing a change in demand and priorities from our guests. Pampering and relaxation is still a major goal for our spa guests, but they are much more interested now in embracing a more holistic approach to fitness. This includes things like personal training and nutrition, and the long-term benefits these lifestyle changes can bring. Our aim is always to deliver trustworthy, authentic and personalised programming. This is the true direction of our industry and also the important role spas can play to help people. www.resortragaz.ch/en
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