10 FEBRUARY 2012
EUROPEAN BUSINESS AIR NEWS
European business aircraft handling survey Austria Vienna (Schwechat) Vienna Aircraft Handling TEL: +43 1 7007 22204 WEB: www.viennaaircrafthandling.com OPS MANAGER: Barbara Schmid FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (flight planning in separate pilot room possible). Weather by Met Office and computer (briefing possible in separate pilot room or via handling agent office). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (2 crew lounges with kitchen, internet access, TV, DVD and showers, conference and meeting room all available at GAT). 25 mins to preferred hotel. HANDLING: In-house hangarage up to B747. Third party maintenance by Gate V, Austrian Airlines and Jetalliance Technical Services up to Cessna, Learjet, Hawker, Boeing and Airbus. Third party catering by Do & Co, 5 Star Catering and Hotel Modul. PASSENGERS: GA terminal - wireless LAN available throughout. Restaurant and duty free shop also available. Own vip facilities including lounge and office services - vip pax lounge with TV and DVD; conference and meeting rooms for up to 120 pax available; separate vip terminal with secured entrance and courtyard for state visits and special vip arrangements.
Wiener Neustadt/Ost B.A.C.H. FBO TEL: +43 664 2115420 WEB: www.bachflug.at OPS MANAGER: Norbert Amberger FLIGHT OPS: on request. Flight planning by staff and pilot terminals. Weather by computer. Crew transport by taxi to hotel. Crew rest rooms at hotel. 10 mins to preferred hotel. HANDLING: In-house hangarage up to wingspan 19m, height 6m. Third party maintenance. Third party catering. PASSENGERS: Own vip facilities including office services. Limo access to aircraft with prior permission.
Belgium Antwerp (Deurne) Flyinggroup TEL: +32 3 285 3476 WEB: www.flyinggroup.aero OPS MANAGER: Frans Dechaene FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (through flight ops dept). Weather by Met Office and computer (through handling dept). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (with kitchen & shower, wireless broadband internet access, secured parking for crew and pax cars, catering and hotel booking services, taxis on request, quality fuel products, credit cards accepted). 10 mins to preferred hotel. HANDLING: In-house hangarage up to BBJ in new 5100sqm hangar. In-house maintenance by Flyinggroup’s authorized Citation service facility up to and including Citation series, Falcon and Challenger. Third party catering by Peperoncino and other caterers. PASSENGERS: GA terminal - business lounge/crew and rest room. Own vip facilities including lounge and office services pax lounges with art exhibits, wireless broadband internet access, meeting room on request, hotel booking service, dedicated commercial and ramp agent on every arrival and departure. Limo access to aircraft with prior permission.
Brussels National Abelag Aviation
The operations team at the Cedar Jet Centre in Beirut.
Aviation Service a.s. TEL: +420 234 624 413 WEB: www.aviationservice.com OPS MANAGER: Libor Matousek FLIGHT OPS: 24hr ops. Flight planning by pilot terminals (via internet). Weather by Met Office and computer (Hydrometeorological Institute and internet). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (pilot/crew lounge with coffee and soft drinks). 20-30 mins to preferred hotel. HANDLING: In-house hangarage up to G550. In-house maintenance by Aviation Service - avionics only. Third party catering by Neptun Delicates, Alpha Catering and Silesia Air. PASSENGERS: GA terminal - Terminal 3. Own vip facilities including lounge - pilot/crew lounge with coffee and soft drinks. Limo access to aircraft with prior permission.
HANDLING: In-house hangarage up to GIV. In-house maintenance by Abelag’s EASA approved, Learjet and Cessna authorized service centre, up to Learjet 45 and 60, Citation I, SII, V, Ultra and Excel. Third party catering by Aviapartner and Tamarind. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - vip lounge with wireless internet access.
Liege Signature Flight Support TEL: +32 4 235 8864 WEB: www.signatureflight.com OPS MANAGER: Nadir Kraiem FLIGHT OPS: 0900 - 1700 LT (O/T 2hrs PNR). Flight planning by pilot terminals (crew computer and printer). Weather by computer (operations, crew computer and printer). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (tea, coffee, TV, DVD, Xbox, free Wi-Fi, quiet rest area, crew computer and printer). 15 mins to preferred hotel. HANDLING: No hangarage. No maintenance. Third party catering. PASSENGERS: Own vip facilities including lounge - self contained FBO with full facilities.
Czech Republic Prague (Ruzyne) ABS Jets
up to Learjet, Citation, Beechcraft, Challenger 604 and other common business jet and turboprop types. Limited hangar space. Third party catering by airport based caterers. Additional suppliers available if requested.
HANDLING: In-house hangarage up to Falcon 7X or similar size with notice. In-house maintenance by Dassault Falcon Service up to and including all Falcons. Third party catering by Jet Chef, Lenotre, Potel & Chabot, Air Culinaire and UpperSky.
PASSENGERS: GA terminal - limo and vehicle access directly to apron normally granted for arriving aircraft. Own vip facilities including lounge and office services - vip lounge in Scandinavian design. Limo access to aircraft with prior permission.
Egypt Cairo International Egypt Jet Aviation WEB: www.eja.com.eg
Marseille/Provence
WEB: www.eurojet-service.com
OPS MANAGER: Dayaa Hussein FLIGHT OPS: 24hr ops. Flight planning by staff. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms at hotel.
Aviapartner Executive
OPS MANAGER: Lukas Kadlcik FLIGHT OPS: 24hr ops. Flight planning by staff (certified inhouse department using NAV, Jeppesen and PPS software). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (refreshments, TV, Wi-Fi internet, computers). 10 mins to preferred hotel. HANDLING: Third party hangarage up to B747. No maintenance. Third party catering by airport caterer or Marriott, Hilton and Diplomat hotels. PASSENGERS: GA terminal - also known as Terminal 3. Euro Jet has dedicated crew lounge there and access to vip lounge. Limo access to aircraft with prior permission.
Denmark Copenhagen (Kastrup) ASE Handling TEL: +45 2068 5928 WEB: www.asehandling.com OPS MANAGER: Colin Abbott FLIGHT OPS: 0700 - 2300 (24hrs O/R). Flight planning by staff and pilot terminals (FPL with Jeppesen Flitestar and filed with IFPS). Weather by Met Office and computer (via Danish Meteorological Institute or Jep Weather). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (private crew lounge complete with TV, internet, kitchen and private toilet). HANDLING: Third party hangarage. No maintenance. Inhouse catering by ASE who provide the only dedicated vip catering at Copenhagen. PASSENGERS: GA & vip passengers processed via Terminal 2 - area is private with dedicated security, Customs & Immigration. Own vip facilities including lounge and office services - ASE can provide all city arrangements including lunching, conference and vip travel, and can also arrange tarmac access to Copenhagen. Limo access to aircraft with prior permission.
Copenhagen (Roskilde) Roskilde Executive Handling TEL: +45 32 31 62 20 WEB: www.rke.dk OPS MANAGER: Palle Wulff Larsen FLIGHT OPS: 0700 - 2200 LT. 24hrs O/R (airport fee outside normal hours). Flight planning by staff and pilot terminals (Jeppview; ATC FLP support by FBO and briefing office). Weather by Met Office and computer (FBO or briefing office; computer available in crew lounge and terminal). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (dedicated FBO service with parking in front of terminal and FBO office; comfortable crew lounge and rest facilities available; free Wi-Fi). 10 mins to preferred hotel.
HANDLING: Third party hangarage. Third party maintenance by Egypt Air. Third party catering. PASSENGERS: GA terminal. Own vip facilities including lounge and office services - vip lounge within private jet terminal; vip limousine transportation; vip catering; top hotel reservations throughout Egypt all upon request. Limo access to aircraft with prior permission.
Z-Aviation Services TEL: +20 2 268 7914 OPS MANAGER: Khaled Wassel FLIGHT OPS: 24hr ops. Flight planning by staff (at general aviation vip terminal). Weather by Met Office and computer (at general aviation vip terminal). Crew transport on apron and by crew bus to hotel. Crew rest rooms at airport facility. 5 mins to preferred hotel. HANDLING: Third party hangarage up to 20 tonnes. Third party maintenance by request - minor technical problems only. In-house catering. PASSENGERS: GA terminal - Terminal 1, Hall 4. Own vip facilities including lounge and office services - within Hall 4.
Finland Helsinki (Vantaa) Finavia Business Flight Centre TEL: +358 20 708 2780 WEB: www.bfcenter.fi OPS MANAGER: Erik Lindholm, supervisor FLIGHT OPS: 24hr ops. No flight planning (flight planning services available 24hrs at FBO’s AIS/MET). Weather by Met Office and computer (AIS/MET services available 24hrs). Crew transport on apron and by taxi to hotel. Crew rest rooms at airport facility (quiet lounge available). 5-30 mins to preferred hotel. HANDLING: Third party hangarage up to B747. Third party maintenance by authorised Dassault Falcon service centre, Airfix Aviation. Third party catering by Vantaa Catering Service and Finnair. PASSENGERS: GA terminal - business flight terminal one mile south-east from main terminal. Own vip facilities including lounge - vip terminal (vip president), vip centre at the main terminal.
France Basel-Mulhouse Air Service Basel TEL: +41 61 567 3700 WEB: www.airservicebasel.com
OPS MANAGER: Jan Kralik
FLIGHT OPS: 0600 - 2300. Flight planning by pilot terminals. Weather by computer (pilot’s flight planning room; broadband access; free phone, fax, pc). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO. 5 mins to preferred hotel.
FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (ICAO licensed flight planning, monitoring and ops support). Weather by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (own facility including crew/pax lounge, TV, WiFi, refreshments). 3 mins to preferred hotel.
HANDLING: In-house hangarage up to G550 or Global Express. In-house maintenance up to and including Citation 500/501/525/550/560, Hawker 800, King Air 90/100/200/300 and all Learjets (FAA, EASA and Bermuda BDCA approved). Third party catering by hotels or airport caterer, Gate Gourmet.
Gozen’s Istanbul station manager Olcay Dulger (third from left) with supervisors Engin Emir, Dila Ozgiray and Andzelika Malika.
TEL: +33 4 42 14 33 82 WEB: www.aviapartner.aero OPS MANAGER: Frederic Perez FLIGHT OPS: 0600 - 2130 LT (Other times 12hrs PNR). Flight planning by pilot terminals. Weather by computer. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. 35 mins to preferred hotel. HANDLING: No hangarage. No maintenance. Third party catering by Newrest In-flight Catering. PASSENGERS: GA terminal - available 0600 - 2130 LT. Own vip facilities including lounge and office services.
PASSENGERS: Own vip facilities including lounge and office services - private vip pax lounge; conference room; free phone, fax, pc, high-speed internet access, plasma TV; free coffee, tea, soft drinks; direct ramp access. Limo access to aircraft.
Aviapartner Executive/ Signature Flight Support
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TEL: +33 1 4835 8964 WEB: www.advancedairsupport.com OPS MANAGER: Mr. Jean Rabourdin
HANDLING: In-house hangarage up to A319CJ. Third party maintenance by Dassault, Airbus, Boeing and Citation up to and including A319CJ, Falcon, Citation and Beech. Third party catering by Jetchef, Canonica, LSG Skychef and Le Notre. PASSENGERS: Own vip facilities including lounge and office services - private terminal with private car parking, direct access to aircraft ramp, vip lounge, crew sleeping area, separate conference rooms and ops department. Limo access to aircraft with prior permission.
JetEx Flight Support
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TEL: +33 1 74 37 25 22
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TEL: +33 4 93 21 37 37 WEB: www.signatureflight.com OPS MANAGER: Pascal Matha FLIGHT OPS: 24hr ops. Flight planning by staff (they file all flight plans and negotiate airport slots especially during busy times like the Grand Prix). Weather by Met Office and computer (Aeromet and internet). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (crew lounge also in hotel facility). 5 mins to preferred hotel. HANDLING: No hangarage. Third party maintenance by Boeing, Dassault and Airbus up to BBJ, Falcon and A319. Third party catering by Catair, Nice Gourmet and Private Catering. PASSENGERS: GA terminal - opened in 2010 adjacent to Terminal 2. Own vip facilities including lounge and office services - within the GAT.
WEB: www.jetex.aero OPS MANAGER: Richard Webb FLIGHT OPS: 24hr ops. on request. Flight planning by pilot terminals. Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (dedicated crew lounge; shower facilities; rest areas; satellite TV; Wi-Fi). HANDLING: In-house hangarage up to wide body types. Third party maintenance up to and including all aircraft types. Third party catering by Jet Chef, Passpartoo and Canonica. PASSENGERS: Own vip facilities including lounge and office services - separate service facilities for both types of flights with vip lounge “Le Salon” and vvip lounge “Le Royal”. Limo access to aircraft with prior permission.
Landmark Aviation TEL: +33 1 49 34 62 31 WEB: www.landmarkaviation.com
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Landmark Aviation TEL: +33 4 9321 8218 WEB: www.landmarkaviation.com OPS MANAGER: Nicolas Gourjon
FLIGHT OPS: 24hr ops. Flight planning by staff. No weather briefing. Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO. HANDLING: No hangarage. No maintenance. Third party catering. PASSENGERS: GA terminal. Own vip facilities including lounge and office services.
Swissport Executive Aviation
ExecuJet Aviation Group Advanced Air Support
FLIGHT OPS: 24hr ops. Flight planning by staff (Jeppesen). Weather by Met Office and computer. Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (TV, DVD, video, bar, microwave, air conditioning, internet and fax access). 15 mins to preferred hotel.
Nice/Cote d’Azur
WEB: www.zasair.com
WEB: www.absjets.com
PASSENGERS: GA terminal - at Terminal 3, Ruzyne South. Own vip facilities including lounge and office services - at Hangar N, Terminal 3. Limo access to aircraft with prior permission.
An unusual handling request at Helsinki. A Fouga Magister as photographed by Erik Lindholm, supervisor at the Business Flight Centre.
TEL: +420 2 3334 3362
TEL: +420 220 112 111
HANDLING: In-house hangarage up to BBJ/ACJ. In-house maintenance by ABS Jets’ Part-145 Embraer approved service centre up to and including EMB135, CE550, Phenom, LR60, G-V, BBJ. Third party catering by Flambe and Vege.
PASSENGERS: Own vip facilities including lounge - bar, financial news (TV), newspapers, conference room, projector and sound system. Limo access to aircraft with prior permission.
TEL: +20 2 2290 0502
WEB: www.abelag.be FLIGHT OPS: 0600 - 2100 UTC Mon-Fri, 0730 - 1630 UTC Sat-Sun (24hrs O/R). Flight planning by staff. Weather by Met Office and computer (also by AFTN). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (2 crew lounges, vip lounge and kitchenette). 3 mins to preferred hotel.
within FBO (TV, internet and phone facilities). 5 mins to preferred hotel.
Euro Jet Intercontinental
TEL: +32 2 720 5880 OPS MANAGER: An-Celine Claes
HANDLING: Third party hangarage up to Learjet 45. Third party maintenance by airport based companies
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TEL: +33 4 9321 5812
OPS MANAGER: Denis Bourgois FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (Jetplanner, Jeppesen worldwide documentation and CFMU direct-link ). Weather by Met Office and computer (Meteo France terminal server with worldwide data). Crew transport on apron and by crew bus to hotel. Crew rest rooms within FBO (two snooze rooms and shower). 5-10 mins to preferred hotel. HANDLING: In-house hangarage up to BBJ or similar size. Third party maintenance by Omega Aerotechnics up to B737s and all Cessna types. Third party catering by Jet Chef, Canonica, LSG Sky Chef and all famous French caterers. PASSENGERS: Own vip facilities including lounge and office services - conference facilities, refreshments, crew room and meeting room. Limo access to aircraft with prior permission.
WEB: www.swissport-executive.com
Signature Flight Support Terminal 1
OPS MANAGER: Richard Squires
TEL: +33 1 49 92 75 80
FLIGHT OPS: 24hr ops. Flight planning by staff (Sitatex windows). Weather by Met Office and computer (CFMU and Universal). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (also in airport and hotel). 10 mins to preferred hotel.
WEB: www.signatureflight.com
HANDLING: No hangarage. Third party maintenance by Dassault Falcon Service up to Dassault types. Third party catering by Private Catering and Premier Catering. PASSENGERS: GA terminal - located between Terminal 2 and Cargo Terminal. Own vip facilities including lounge and office services - Swissport vip pax lounge, crew lounge and meeting room are located inside the GA terminal.
Paris (Le Bourget) Dassault Falcon Service
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TEL: +33 1 4934 2028 WEB: www.dassaultfalcon.com/dfs OPS MANAGER: Andrea Pernoud/Giovanni Panizzon FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (Sky crew). Weather by Met Office and computer (Meteo France terminal server with worldwide data). Crew transport on apron and by taxi to hotel. Crew rest rooms
OPS MANAGER: Alain Genouille FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (dedicated ops office with crew computer and printer). Weather by computer (dedicated ops office with crew computer and printer). Crew transport on apron and by taxi to hotel. Crew rest rooms within FBO (dedicated quiet room; work room and lounge for crews; café; free Wi-Fi; TV). 10 mins (LBG), 30 mins (Paris) to preferred hotel. HANDLING: In-house hangarage up to Global Express and GV. Third party maintenance by Cessna Citation, Uni Air (Beechcraft, Hawker) and Omega. Third party catering by Jet Chef Catering, Canonica Catering and LSG Skychef. PASSENGERS: Own vip facilities including lounge and office services - Terminal 1 is self contained FBO comprising self service bar for pax and pilots; conference room and vip lounge; separate arrival and departure entrances; pax and baggage x-ray screening. Limo access to aircraft with prior permission.
Universal Aviation TEL: +33 1 48 35 96 38 WEB: france.universalaviation.aero