Estes Corporate Overview

Going the extra mile isn’t just what we do— it’s who we are.

BUILT ON VALUES. RUNS ON TRUST.

As the largest privately held freight transportation company in North America, Estes has over 90 years of experience delivering reliable freight solutions so our customers can focus on what matters most.

Our company was built on values, but runs on trust. And we’re fiercely committed to developing lasting, honest relationships with the people we serve, going above and beyond to help when challenges arise, and delivering exceptional experiences that keep our customers coming back.

At Estes, going the extra mile isn’t just what we do—it’s who we are ETHICAL. HONEST. COMMITTED.

RELIABLE TRANSPORTATION SOLUTIONS

So you can focus on what matters most

LESS THAN TRUCKLOAD

Estes is one of the top-rated Less Than Truckload carriers in the nation, and is proud to offer reliable LTL shipping solutions to and from all 50 states, Canada, Mexico, and the Caribbean. We have a vast network of more than 280 terminals throughout North America, and offer comprehensive freight forwarding options that make it easy to ship your LTL freight just about anywhere in the world with confidence.

FINAL MILE

Whether you’re delivering to a retail business or a residential consignee, you can rest assured knowing that with Estes, your Final Mile freight is in safe, reliable hands. Our Final Mile commercial non-dock delivery solution is perfect for businesses without traditional loading docks. And our Final Mile home delivery experience offers real-time shipment tracking, automatic text updates, and userfriendly website tools for your residential consignees.

TIME CRITICAL GUARANTEED

We know a little peace of mind can go a long way. That’s why our best-in-class Time Critical Guarantee includes more standard benefits than you’ll find with any other carrier. We guarantee ontime delivery, damage-free shipments, on-time appointments, and on-time pickups throughout the continental U.S. and Canada. And we offer Estes Retail Guarantee(TM)—a product that delivers exceptional peace of mind by mitigating chargeback fees and other financial penalties.

VOLUME LTL AND TRUCKLOAD

When you need to make a larger freight shipment or manage extra volume during peak periods, Estes offers the capacity you need at competitive rates. You can count on us for reliable Volume LTL and Truckload freight services, thanks to our robust fleet, vast network, and dedicated workforce of more than 22,000 employees.

CUSTOM SHIPPING AND LOGISTICS

Estes wants to help you build a more flexible supply chain. One that works for you—not the other way around. That’s why we offer a full range of custom supply chain and logistics solutions tailored to your specific transport needs, including dedicated fleet and logistics centers services.

CANADA AND MEXICO

Estes goes the extra mile to provide seamless cross-border freight solutions you can count on. We ship virtually everywhere from the southernmost point in Mexico to the more remote areas of Northern and Atlantic Canada. And our flexible options, reliable expertise, and extensive reach make us the preferred choice for customers who want an international freight carrier they can trust.

ALASKA, HAWAII, AND THE CARIBBEAN

When you need to transport your freight across the open seas, you want a carrier that knows the ropes. Estes has decades of experience shipping to and from Alaska, Hawaii, the Caribbean, and Puerto Rico And because keeping your cargo safe is important to us, we go the extra mile to make sure your freight is secured for optimal protection on the high seas.

GLOBAL FREIGHT FORWARDING

When you need to ship internationally, trust a provider with flexible options and extensive reach. Through our reliable network of ocean, air, and ground services, EFW delivers international freight shipping solutions to virtually anywhere on the globe.

LESS THAN TRUCKLOAD

Reliable LTL solutions for every need

Estes delivers reliable Less Than Truckload (LTL) freight shipping throughout all 50 states, as well as Canada, Mexico, and the Caribbean. And we offer nearly 7,000 next-day shipping lanes to get your LTL freight where it needs to go, when it needs to get there.

» 280+ freight terminals in the U.S. and Canada, with multiple regional locations to support heavy volume

» More than 22,000 fiercely dedicated employees, including 10,000 drivers

» Growing, modern fleet of more than 10,000 tractors and 44,000 trailers

» 750-million one- and two-day shipping points

» Comprehensive freight forwarding solutions that make it easy to ship your LTL freight just about anywhere in the world with confidence

FINAL MILE

Taking care of your customers every step of the way

When your business makes frequent residential deliveries and commercial non-dock deliveries, you need a carrier you can trust to not only meet your needs, but also the needs of your customers. At Estes, we believe those two priorities are one and the same. That’s why we offer flexible, convenient solutions to help meet your unique shipping needs and simplify the delivery experience for the people you serve.

» Residential and commercial non-dock delivery solutions

» Automatic shipment tracking notifications by text for residential shipments, with the option to opt out at any time

» A No Appointment/No Signature Required standard home delivery experience that ensures freight is delivered as soon as possible

» Customers who prefer to sign for home deliveries may make arrangements directly with their place of purchase

TIME CRITICAL GUARANTEED

For some shipments, timing is everything

When your customers want assurance that their freight shipments will arrive on time and as-promised, Estes can provide them the peace of mind they need.

Our Time Critical Guarantee is the best in the LTL industry, and includes more standard benefits than you’ll find with any other carrier:

» Guaranteed on-time pickups

» Guaranteed on-time appointments

» Guaranteed on-time delivery

» Guaranteed damage-free shipments

We offer robust Guaranteed by 5:00p.m. coverage throughout the continental U.S. and Canada, with options for Guaranteed delivery by 12:00p.m. and 10:00a.m. in many areas. If you’re shipping to big box retailers, our Guaranteed service is the perfect solution for all your Must Arrive By Date (MABD) delivery needs. And if you’re looking to take that peace of mind a step further, our Estes Retail Guarantee™ provides twice the financial guarantee of our standard Time Critical Guaranteed service.

VOLUME LTL AND TRUCKLOAD

The capacity and service you need—on demand

When you’re making a larger shipment, Estes has the capacity, flexibility, and resources you need to keep your freight moving, even during peak periods. We offer volume LTL options for your partial truckloads, as well as asset-based Truckload solutions, fueled by the power of our robust fleet and vast, nationwide network. And we provide extensive brokered freight options, giving you easy access to the largest pool of vetted, reliable, high-quality Truckload carriers in North America.

VOLUME LTL

» Extensive fleet available year-round

» Lower costs relative to standard LTL

» Reliable, asset-based options

TRUCKLOAD

» Lower costs per pound than LTL

» Minimized freight handling

» Over-the-road and intermodal service

» Shortened delivery times

TRUCKLOAD BROKERAGE

» Single point of contact

» Carriers rigorously qualified for safety, reliability, and financial stability

DEDICATED TRUCKLOAD

» Direct lanes

» Large, dependable fleet

» Strategically-located terminals to support extensive service areas

» Multiple-load capacity on a daily basis

CUSTOM SHIPPING AND LOGISTICS

Logistics solutions that work hard for your supply chain

At Estes, we want to help you build a more flexible, efficient supply chain. One that works for you—not the other way around. That’s why we offer a full range of custom supply chain and logistics solutions tailored to your specific transport needs:

» Dedicated fleet services, including end-to-end support, equipment, and drivers

» Logistics centers services to help you streamline your line-haul and delivery processes

All our solutions are backed by the power of our robust fleet and modern technology. And we offer exceptional customer care, with representatives who are committed to providing you with a great experience, and available to help you Monday through Friday, from 5:30 a.m. to 11:30 p.m., EST.

CANADA AND MEXICO

Navigating the complexities of cross-border shipping

If you’re looking to make a cross-border shipment, Estes goes the extra mile to provide seamless crossborder service you can count on. At Estes, we ship from the most remote areas of Northern Canada to the southernmost point in Mexico and virtually everywhere in between. And our decades of crossborder shipping experience make us the preferred choice for shippers who want an international freight carrier they can trust.

» Virtually all points coverage throughout Canada and Mexico

» Time Critical Guaranteed delivery to most Canadian destinations

» Customs brokerage services to help streamline the customs process and make cross-border shipping easier

» Border Concierges, available 24/7/365 to facilitate your cross-border shipping experience

At Estes, we make cross-border shipping simple, so your business can make its way in the world.

ALASKA, HAWAII, AND THE CARIBBEAN

Reliable shipping on the high seas

Need to make an offshore shipment? Estes has you covered. We provide frequent, reliable sailings to and from Alaska, Hawaii, and the Caribbean. And because keeping your cargo safe is important to us, we go the extra mile to make sure your freight is secured for optimal protection on the high seas.

» Complete freight visibility from pickup to delivery, with tracking through My Estes and a single PRO all the way

» A full range of offshore freight solutions, including LTL, Volume LTL and Truckload, and Time Critical Guaranteed

» Shipping containers, frequently equipped with captive beams and our best-in-class Webb walls for optimal freight protection

Estes handles virtually any type of cargo—including hazmat— and when you ship with Estes you only pay for the container space you use.

» Our dedicated Offshore team is available to help you from 8 a.m. to 9 p.m. EST and 8 a.m. to 10 p.m. EDT at offshore@estes-express.com

GLOBAL FREIGHT FORWARDING

Land, sea, and air solutions that bring the world to your doorstep

Our wholly owned subsidiary, EFW, is a global freight forwarder providing importing and exporting services worldwide. Through EFW, we provide an airfreight solution to handle virtually any shipping situation—exports or imports, consolidated or direct shipments, standard or expedited delivery.

AIRFREIGHT

» Extensive air solutions including next flight out, chartered flights and on-board couriers

» Freight Forwarding division is a TSAcertified indirect carrier

OCEAN

» Both full container load (FCL) and lessthan-container load (LCL) shipment options available

» Freight Forwarding division is a fully licensed U.S. Customs Broker

INTERNATIONAL CONSOLIDATION AND DECONSOLIDATION

» Value-added services such as labeling, ticketing, sorting and segregating, temporary storage, and quality inspections

CUSTOMS BROKERAGE

» Licensed by U.S. Customs and Border Protection

» Services include document preparation, import customs clearance, cross-border clearance, remote filing, importer security filing (10+2 rule), other government agency (OGA) filings, in-bond preparation, and global reporting

INTERNATIONAL FREIGHT FORWARDING

» Agent for transshipping freight to or from foreign countries via a variety of modes

» Clearing freight through customs, full document preparation and other arrangements

ONLINE TOOLS AND APPLICATIONS

All the real-time data you need, right at your fingertips

At Estes, we put all the information you need right at your fingertips with our comprehensive suite of online tools and applications.

» An industry-leading technology experience, driven by real-time data and freight visibility from the moment you schedule your pickup, all the way through delivery

» Easy online tools that make it easy to request rate quotes and pickups, submit Bills of Lading, view shipment documents, report discrepancies, file claims, and more

» Fully customizable, real-time reports, that can be downloaded or scheduled to be delivered at your convenience

We go the extra mile to make freight shipping simple so you can ship more and stress less.

OPERATIONS TECHNOLOGY

Optimizing freight shipping efficiency through technology

We’re committed to investing in operations technology that improves efficiency and delivers a better experience for our customers:

» PEGA: Driver handheld technology that provides real-time freight visibility to customers

» Samsara: Cloud platform that digitizes Estes’ physical operations for improved safety, efficiency, and sustainability

» Optym: Optimization software that uses technology insights and AI to help streamline operations

» Spireon: Fleetwide trailer tracking technology that optimizes pickup and delivery processes

SUSTAINABILITY INITIATIVES

Doing right by our customers, and the planet

As the nation’s fourth largest LTL carrier, Estes is committed to taking care of our customers and the planet. That’s why we continue to invest in eco-sustainability initiatives that are shaping the future of freight transportation:

» We became one of the first trucking companies to join the EPA’s SmartWay Transport Partnership in 2004

» We continue to grow our fleet of electric vehicles and zero-emission electric forklifts

» We’ve contracted an enterprise climate platform to help us track and report carbon emissions

» We installed solar-powered systems in six of our terminals, with plans to add four more in 2024

» We’re becoming the first LTL carrier to participate in Remora’s carbon capture pilot program

Estes has also received multiple Top Green Fleet awards for the innovative strategies we’re implementing to meet the diverse needs of our customers while also remaining a good steward of the Earth.