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5 - Personnel Indicators

2011

2010

No. of employees at the end of period

81,918

80,492

No. of people hired during the period II

3,447

4,353

Outsourced employees

328,133

291,606

No. of interns

1,825

1,402

No. of employees over 45 years old

35,927

34,504

No. of female employees

13,860

13,408

No. of management positions held by women

14.4%

13.3%

No. of African descent employees working at the company III

18,468

16,447

% of management positions held by Afro-descendants IV

24.9%

25.3%

No. of employees with disabilities or special needs V

1,104

1,093

6 - Relevant information as a corporate citizen

2011

Goals for 2012

Ratio between the highest and lowest remuneration at the company

20.22

20.22

653

487

i

Total number of occupational accidents The social and environmental projects carried out by the company were defined by:

( ) directors

(×) directors and managers

( ) all employees

( ) directors

(×) directors and managers

( ) all employees

The standards of safety and health in the workplace were defined by:

(×) directors and managers

( ) all employees

( ) all + Cipa

(×) directors and managers

( ) all employees

( ) all + Cipa

Concerning the employees’ freedom of association, their right to collective bargaining and internal representation, the company:

( ) does not get involved

( ) adopts ILO standards

(×) encourages ( ) will not and complies get involved with ILO

( ) will adopt ILO standards

(×) will encourage and comply with the ILO

The private pension plan includes:

( ) directors

( ) directors and managers

(×) all employees

( ) directors

( ) directors and managers

(×) all employees

Profit or income sharing includes:

( ) directors

( ) directors and managers

(×) all employees

( ) directors

( ) directors and managers

(×) all employees

In selecting suppliers, the same ethical, social responsibility and environmental responsibility standards the company adopts:

( ) are not considered

( ) are suggested

( ) are not (×) are required considered

( ) are suggested

(×) will be required

In selecting suppliers, the same ethical, social responsibility and environmental responsibility standards the company adopts:

( ) does not get involved

( ) supports

( ) will not get (×) organizes and encourages involved

( ) will support (×) will organize and encourage

at the company at Procon Total number of consumer claims and criticism:VI 11,230 5

in the Courts 17

at the company at Procon 5,138 4

in the Courts 8

at the company at Procon % of claims and criticism addressed or settled: VI 93.8% 80%

in the Courts 29.4%

at the company at Procon 99.1% 100%

in the Courts 87.5%

Total value added to distribute

In 2011: 181,081

Value-Added Distribution (VAD)

Government: 58% Shareholders: 7% Withheld: 12%

In 2010: 157,053 Employee(s): 10% Third parties: 13%

Government: 56% Shareholders: 7% Withheld: 15%

Employee(s): 13% Third parties: 9%

7 – Other Information 1) The company does not use child or slave labor, it is not involved in prostitutionor sexual exploitation of children or adolescents, and it is not involved in corruption. 2) The company values and respects diversity, both internally and externally. I. Includes R$ 19.1 million in transfers to the Fund for Childhood and Adolescence (FIA). II. Information of Petrobras System in Brazil concerning hiring by means of a public selection process. III. 2011 Information relating to employees of Petrobras Controladora, Petrobras Distribuidora, Transpetro, Liquigás and Refap who declared themselves black (brown and black). IV. Of all leadership positions of Petrobras Controladora held by employees who reported race/color, 24.9% are held by people who declared themselves black (brown and black). V. Information on Petrobras Controladora, Petrobras Distribuidora, and Transpetro, corresponding to 5.3% of the staff holding positions for which it is expected openings will be set aside for people with disabilities. VI. The information on the company includes the amount of claims and criticism received by Petrobras Controladora and Petrobras Distribuidora. The targets for 2012 do not contain Petrobras Distribuidora’s CSC estimates. i. Unaudited information.

SOCIAL BALANCE SHEET

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