NCIA 2020-2021 Employee Benefits Guide

Page 12

Employee Assistance Program There are times in life when you might need a little help coping or figuring out what to do. Take advantage of the Employee Assistance Program, which includes WorkLife Services and is available to you and your family in connection with your group insurance from The Standard. It’s confidential; information will be released only with your permission or as required by law.

We’re here to help The Standard’s EAP assists employees and their eligible dependents with personal or job-related concerns including: ➢ Depression, grief, loss and emotional wellbeing ➢ Family, marital and other relationship issues ➢ Life improvement and goal-setting ➢ Addictions such as alcohol and drug abuse ➢ Stress or anxiety with work or family ➢ Financial and legal concerns ➢ Identity theft and fraud resolution ➢ Online will preparation

EAP Benefits ➢ Unlimited telephone access to EAP professionals 24 hours a day, seven days a week by phone, online, live chat, email and text. There’s even a mobile EAP app. ➢ Telephone assistance and referral ➢ Service for employees and eligible dependents ➢ Legal assistance ➢ Resources for: ➢ Reducing your Medical/ Dental Bills ➢ Substance abuse and other addictions ➢ Dependent and elder care assistance & referral services To access these resources simply go to workhealthlife.com/Standard3 or call 888-293-6948.

Travel Assistance Program Things can happen on the road. Passports get stolen or lost. Unforeseen events or circumstances derail travel plans. Medical problems surface at the most inconvenient times. Travel Assistance can help you navigate these issues and more at any time of the day or night. You and your spouse are covered with Travel Assistance – and so are your kids through age 25 – with your group insurance from The Standard.

Don’t Forget this Travel Essential: ➢ 800-872-1414 United States, Canada, Puerto Rico, U.S. Virgin Islands and Bermuda ➢ +1-609-986-1234 Everywhere else ➢ Text: +1-609-334-0807 ➢ Email: medservices@assistamerica.com ➢ Reference number: 01-AA-STD-5201

What to expect You can trust your EAP professional to assess your needs and handle your concerns in a confidential, respectful manner. Our goal is to collaborate and find solutions that are responsive to your needs. If additional services are needed, your EAP will help locate appropriate resources in your area. Don’t delay if you need help. Visit workhealthlife.com/Standard3 or call 888-293-6948 for confidential consultation and resource services.

12

2020 Benefits Guide


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.
NCIA 2020-2021 Employee Benefits Guide by EONE - Issuu