Retail Environment May 2013

Page 1

RETAIL ENVIRONMENT MAY 2013 - Issue 1

retailenvironment.co.uk

BUSINESS SUSTAINABILITY FOR RETAIL PROFESSIONALS AND SUPPLIERS

Thirsty business: water drips to the core of retail sustainability

NO PREMIUM ON ETHICS – THE CO-OPERATIVE INTERVIEW | COMMUNITY BENEFIT: THE LIVERPOOL ONE STORY | POORAN DESAI COLUMN | SOLAR POWER: THE DARK HORSE | LED: THE FUTURE OF LIGHTING | ANAEROBIC DIGESTION HEATS UP | REVERSED LOGISTICS TURNAROUND | FLEET FUEL EFFICIENCY | JOHN LEWIS RECYCLING CRACKDOWN | SUSTAINABLE TECHNOLOGY SPOTLIGHT

Business sustainability for retail professionals and suppliers

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FOREWORD

Turning point &KDUORWWH 2ZHQ (GLWRU 7HO (PDLO FKDUORWWH R#UHWDLOHQYLURQPHQW FR XN Amy North )HDWXUHV ZULWHU 7HO (PDLO DP\ Q#UHWDLOHQYLURQPHQW FR XN &RQWULEXWRUV Will Date Steve Eminton Katie Johnson 3URGXFWLRQ HGLWRU 7HO (PDLO NDWLH M#UHWDLOHQYLURQPHQW FR XN Steve Eminton 3XEOLVKLQJ GLUHFWRU 7HO (PDLO VWHYH H#UHWDLOHQYLURQPHQW FR XN Rob Mowat &RPPHUFLDO GLUHFWRU 7HO (PDLO URE P#UHWDLOHQYLURQPHQW FRXN 'DQQ\ +HQGHUVRQ 6DOHV PDQDJHU 7HO (PDLO GDQQ\ K#UHWDLOHQYLURQPHQW FR XN Iona Smith 0DUNHWLQJ PDQDJHU 7HO LRQD V#UHWDLOHQYLURQPHQW FR XN Retail Environment is published by: Environment Media Group (OL]DEHWK +RXVH 39 York Road /RQGRQ 6( 14 ZZZ UHWDLOHQYLURQPHQW FR XN Environment Media Group - Registered LQ (QJODQG :DOHV 1R 3ULQWHG RQ )6& FHUWLĂž HG SDSHU 3ULQWHG E\ +HDGOH\ %URWKHUV /LPLWHG ,661

$W WKH Ăž QJHUWLSV RI UHWDLOHUV LV DQ RSSRUWXQLW\ WR JURZ FRPSHWH LQQRYDWH LQĂ&#x; XHQFH DQG UHGXFH WKHLU HQWLUH HQYLURQPHQWDO IRRWSULQW Already we are seeing this in voracious motion; paths built on traditional linear patterns of business and consumption are steadily being paved over to accommodate circular ones which respect WKH YDOXH RI QDWXUH DQG FUHDWH SURĂž W +DQGOLQJ water as a precious resource; conserving energy and using renewables; sourcing only sustainable – “goodâ€? – products; wasting less and producing better packaging are all EHFRPLQJ SDUW RI WKLV SURFHVV Yet many still lag behind; long-term WKLQNLQJ ZLWKRXW VX˨ FLHQW JRYHUQPHQW support perhaps seems unpalatable in the midst of an economic downturn and other key pressures such as the development of e-commerce and surge in commodity SULFHV +RZHYHU WKH WUDQVLWLRQ LV VR FRPSHOOLQJ WKDW WKRVH \HW WR MXPS RQ WKH JUHHQ EDQGZDJRQ ZLOO VRRQ EH OHIW EHKLQG 7KH SD\EDFN ZLOO FRPH DQG LQ KXJH PHDVXUH $ UHSRUW IURP WKH &RQIHGHUDWLRQ RI British Industry estimated green growth contributed to at least a third of all growth LQ WKH 8. HFRQRP\ RYHU ZKLOH 8. VDOHV LQ WKH JUHHQ HFRQRP\ LQFUHDVHG WR z ELOOLRQ LQ DQ HVWLPDWHG JOREDO PDUNHW RI z WULOOLRQ 7KHVH Ăž JXUHV DUH RQO\ H[SHFWHG WR ULVH There is no escaping the fact that businesses must become entirely sustainable – FRPPHUFLDOLW\ UHVRXUFH DQG IRRG VHFXULW\ DQG WKH HQYLURQPHQW KLQJH RQ LW 7KURXJK MXGLFLRXV FRQWURO RI LWV RSHUDWLRQV SURGXFWV DQG VXSSO\ FKDLQV WKH UHWDLO VHFWRU LV LQ D NH\ SRVLWLRQ WR GR MXVW WKLV $QG QRZ With this magazine we hope to take a practical look at the issues concerning the VHFWRUmV URDG WR VXVWDLQDELOLW\ 2XU PRQWKO\ VHFWLRQV RQ HQHUJ\ UHVRXUFHV GHVLJQ DQG ORJLVWLFV ZLOO FRYHU WKH ODWHVW RSLQLRQ SROLF\ SLWIDOOV DQG VXFFHVV VWRULHV FRQFHUQLQJ WKH PRVW WRSLFDO VXEMHFWV WR D˧ HFW WKH LQGXVWU\ , KRSH \RX HQMR\ UHDGLQJ RXU Ăž UVW LVVXH RI 5HWDLO (QYLURQPHQW <RXUV VLQFHUHO\

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MAY 2013 | RETAIL ENVIRONMENT 3

Sparkle that lasts

Philips MASTERColour CDM Evolution. We understand the essence of bringing long-lasting sparkle to fashion. The new Philips MASTERColour CDM Evolution makes your store sparkle for longer than you thought possible. Its 20,000 hour lifetime helps to save on re-lamping. And thanks to the lamp’s high efficacy, you’ll save on energy too. Discover the attraction of crisp, white light with a lower Total Cost of Ownership at www.philips.com/mastercolour

CONTENTS

3 Foreword 7 Column Pooran Desai, Bioregional Co-founder 8 News 12 EU News

Interview 14 7XUQLQJ HWKLFV LQWR SURĂžW &KULV Shearlock, head of sustainability, The Co-operative

Cover story 20 7KLUVW\ EXVLQHVV ZDWHU PDQDJHPHQW LQ the retail sector

Spotlight

20

26 &RPPXQLW\ EHQHĂžWV KRZ /LYHUSRROmV SUHPLHU VKRSSLQJ FHQWUH /LYHUSRRO 21( LV VHWWLQJ WKH EHQFKPDUN IRU VXVWDLQDELOLW\

Energy

48

32 (QHUJLVLQJ ZDVWH DQDHURELF GLJHVWLRQ LV KRWWLQJ XS FRPPHUFLDOO\ 36 7KH GDUN KRUVH VRODU SRZHU q WKH MXU\mV RXW

Resources 42 &ORVLQJ WKH ORRS -RKQ /HZLVm DSSURDFK WR ZDVWH DQG UHF\FOLQJ 45 7KDWmV D ZUDS SDFNDJLQJmV SDUW LQ SUHYHQWLQJ IRRG ZDVWH

Design 48 $ EULJKW IXWXUH UROOLQJ RXW /(' OLJKWLQJ 51 5HVNHWFKLQJ LQWHULRUV VXVWDLQDEOH VKRSĂžWWLQJV

14

Logistics 55 )XHOOLQJ XS PDNLQJ Ă&#x;HHWmV IXHO FRQVXPSWLRQ H˨FLHQW 59 $JDLQVW WKH WLGH q WKH ULVH LQ reverse logistics

Policy 63 A roundup of the latest policies to D˧HFW WKH UHWDLO VHFWRU IURP FOLPDWH FKDQJH adaptation to the Ecodesign Directive

New technology

51

64 7KH ODWHVW JUHHQ WHFKQRORJ\ RQ WKH PDUNHW DQG LQ GHYHORSPHQW 66 Letters to the editor

MAY 2013 | RETAIL ENVIRONMENT 5

NEC Showcase NECSolutions SOLUTIONS SHOWCASE TobaccoDock, Dock, London London E1W Tobacco E1W 2SF 2SF th th May 2013 2013 Thursday16 16 May Thursday

Affordable High Performance Digital Signage INTRODUCING THE NEW HIGH BRIGHTNESS LED BACKLIT PUBLIC DISPLAYS The new V series public displays feature the latest display innovations from our design engineers in Japan. These new LED backlit displays deliver high brightness images whilst maximising energy efficiency through the use of high quality Japanese components and ambient light sensing. A robust all metal design and automated temperature management protects your investment. An Intel OPS compliant built-in slot allows you to plug in the latest digital signage player technology available today and in the future. The new slimmer NEC Value Series public displays, built to last.

+44 (0) 870 120 1160

www.nec-displays.co.uk

Copyright 2013 NEC Display Solution Europe GmbH. All rights are reserved in favour of their respective owners. This document is provided “as is” without warranty of any kind whatsoever, either express or implied.

COLUMN: POORAN DESAI

Consuming our way to a better future

Pooran Desai OBE Hon FRIBA is co-founder of entrepreneurial sustainability charity, BioRegional. He has worked in eco-farming, forestry, recycling and green property development, coining the term ‘One Planet Living’. Communities, local authorities and companies, including B&Q, have adopted the One Planet Living framework.

We know it deep down: the future can be one of abundance and one where we harness knowledge, technology and values to improve our lot. If this is to be our future, it will require a revolution in our thinking and patterns of consumption. But the component parts of that revolution including concepts such as ‘collaborative consumption’, ‘positive economy’ and ‘choice editing’ are only just emerging. Terrabytes of data exist on individual FRQVXPHU FKRLFHV '1$ SURĂžOHV KHDOWK outcomes, climate change and the lifecycle impact of products, to name but a few. Finding some way to get a handle on, and manage, this knowledge is another matter. The only sensible way to operate in this potential morass of information is to take control and ask ourselves a simple question – what exactly is it that we want to achieve? I know what I, my colleagues at the sustainability charity, BioRegional, and our partners want to achieve: we want to create a society where we can lead happy and healthy lives within the environmental limits of the planet. Within our knowledge there exists the potential to increase opportunity for everyone and to reduce VX˧HULQJ <HW DV HFRQRPLF short-termism has come to dominate our thinking, it becomes harder to reconcile our current patterns of consumption within this framework. But things are changing, from the grassroots to the big corporates and government. Technology, for example, is re-connecting people locally and enabling us to share more. From hiring neighbours’ cars and borrowing lawnmowers, to big business ideas such as =LSFDU FROODERUDWLYH FRQVXPSWLRQ LV WDNLQJ R˧ B&Q is no longer selling products like patio heaters, it is choice-editing; making responsible choices on

behalf of customers. They are also becoming part of the community via the creation of interactive neighbourhood-building website ‘Streetclub’ and developing alternative service models such as hire and repair rather than a simple sale. Unilever plans to reduce the environmental footprint of their products by 50%. Coca Cola is publicly facing up to the health problems they cause by selling sugary drinks. Fortunately, this bottom-up action is being matched by a top-down shift in thinking. There is now a commitment from the UK Government, the UN and World Bank ‘to going beyond GDP’, though DGPLWWHGO\ ZH QHHG WR ĂžQG WKH ULJKW PHFKDQLVPV WR allow this transformation to occur. A lot is changing and it is exciting. Where can this take us? At this year’s World Economic Forum in Davos one of the future scenarios we examined was that of a ‘Positive Economy’ when, by WUXH HQYLURQPHQWDO DQG VRFLDO FRVWV DQG EHQHĂžWV are included in national and company accounts. This is the big prize for sustainable development – accounting

“So we are faced with a choice: carry on business as usual or aim for a better world. Every product we sell and every product we buy can be part of the solution� properly and aligning market forces to achieve the outcomes we truly desire. At the same time, we cannot underestimate the scale of the challenge and its urgency. Scientists now tell us that in our lifetime we are heading for a world 4oC hotter. This is incompatible with global society as we know it today. So we are faced with a choice: carry on business as usual or aim for a better world. Every product we sell and every product we buy can be part of the solution. Perhaps there really is no choice at all.

MAY 2013 | RETAIL ENVIRONMENT 7

NEWS

P&G ACHIEVES ZERO WASTE AT 45 SITES

No UK opt-out for EU neonicotinoid pesticide ban 8. UHWDLOHUV ZLOO EH IRUFHG WR FRPSO\ ZLWK DQ (8 ZLGH EDQ RQ QHRQLFRWLQRLG SHVWLFLGHV IROORZLQJ D YRWH LQ %UXVVHOV RQ $SULO ZKLFK GLYLGHG PHPEHU VWDWHV DQG SXVKHG WKH GHFLVLRQ EDFN WR WKH (XURSHDQ &RPPLVVLRQ 7KH 8. ZDV DPRQJ HLJKW RWKHU FRXQWULHV WR YRWH DJDLQVW DQ (8 SURSRVDO IRU D WRWDO EDQ RQ QHRQLFRWLQRLGV %XW DV WKLV ZDV QRW HQRXJK WR IRUP D TXDOLÞ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q LPLGDFORSULG FORWKLDQLGLQ DQG WKLDPHWKR[DP q SRVH D nKLJK DFXWH ULVNo WR EHH KHDOWK DQG SRSXODWLRQ 7DNLQJ KHHG RI WKLV DGYLFH 8. VXSHUPDUNHW FKDLQ :DLWURVH DQQRXQFHG LW ZDV WDNLQJ D SUHFDXWLRQDU\ DSSURDFK DVNLQJ DOO LWV IUXLW YHJHWDEOH DQG ßRZHU VXSSOLHUV WR DYRLG WKH XVH RI WKH WKUHH SHVWLFLGHV RQ FURSV GHVWLQHG IRU WKH VXSHUPDUNHW :DLWURVH KDV DOVR SOHGJHG WR EH DQ RZQ ODEHO n*0 )UHHo ]RQH WKLV \HDU 'DYLG )HOZLFN :DLWURVH PDQDJLQJ GLUHFWRU VDLG n&XVWRPHUV VKRXOG EH DEOH WR PDNH DQ LQIRUPHG FKRLFH DERXW WKH SURGXFWV WKH\ DUH EX\LQJ 7KHUHIRUH RYHU WKH SDVW PRQWKV ZH KDYH EHHQ SURJUHVVLYHO\ UHIRUPXODWLQJ :DLWURVH RZQ ODEHO IRRGV DQG SHW IRRGV WR DYRLG WKH XVH RI JHQHWLFDOO\ PRGLÞHG VR\D DQG PDL]He :H FRQWLQXH WR ZRUN RQ WKH LVVXHV RI RLOV DGGLWLYHV DQG RWKHU GHULYDWLYHV DQG ZKHUHYHU SRVVLEOH RXU LQWHQWLRQ LV WR UHPRYH WKHP DV ZHOO :H KDYH DQG ZLOO FRQWLQXH WR SUHVV IRU IXOO WUDFHDELOLW\ DQG GHWDLOHG LQIRUPDWLRQ WR HQDEOH XV WR ODEHO DOO RZQ ODEHO SURGXFWV FOHDUO\ DQG RSHQO\ o

LANDFILL CLAMPDOWN COULD SAVE UK £3.5BN ([WHQGLQJ ODQGÞOO EDQV WR IRRG ZRRG WH[WLOHV DQG SODVWLFV FRXOG VDYH WKH 8. z ELOOLRQ LQ UHFRYHUHG UHVRXUFHV DQG ODQGÞOO FRVWV VD\V D QHZ UHSRUW 7KH 8. VWDQGV WR VDYH z ELOOLRQ LQ ODQGÞOO FRVWV LI WKH *RYHUQPHQW H[WHQGV WKH H[LVWLQJ ODQGÞOO EDQV RQ FDUV DQG PRELOHV WR IRRG ZRRG WH[WLOHV DQG SODVWLFV %XW WKH UHFRYHUHG UHVRXUFHV ZRXOG DOVR EULQJ z ELOOLRQ LQ YDOXH WR WKH HFRQRP\ DFFRUGLQJ WR D UHSRUW IURP LQGHSHQGHQW WKLQN WDQN *UHHQ $OOLDQFH 7KH UHSRUW IRXQG WKH 8. FRXOG JDLQ z EQ IURP UHFRYHUHG SODVWLFV DQG QHDUO\ z PLOOLRQ DQG z P IURP WH[WLOHV DQG IRRG UHVSHFWLYHO\ 2YHU KDOI D ELOOLRQ SRXQGV FRXOG DOVR EH VDYHG LQ ODQGÞOO FRVWV LI EDQV ZHUH H[WHQGHG WR IRRG DQG DQ DGGLWLRQDO z P FRXOG EH VDYHG IURP D SODVWLFV EDQ

8 RETAIL ENVIRONMENT | MAY 2013

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SAINSBURY’S OPENS BRITAIN’S ‘GREENEST’ STORE 6DLQVEXU\mV RQ $SULO FODLPHG WR KDYH RSHQHG %ULWDLQmV PRVW HQYLURQPHQWDOO\ IULHQGO\ FRQYHQLHQFH VWRUH LQ +DVOXFNV *UHHQ 6ROLKXO 6RPH VRODU SDQHOV OLQH WKH URRI RI WKH EXLOGLQJ JHQHUDWLQJ N:K SHU \HDU HOHFWULFLW\ ,W DOVR UHTXLUHV OHVV KHDW GXH WR LQVXODWLRQ IURP GRXEOH JOD]LQJ RQ WKH VKRS IURQW DQG WLPEHU VWUXFWXUDO LQVXODWHG SDQHOV ZLWKLQ LWV FRQVWUXFWLRQ 2WKHU IHDWXUHV LQFOXGH QDWXUDO UHIULJHUDWLRQ UHGXFLQJ FDUERQ HPLVVLRQV E\ DQG D QHZ KLJKO\ HQHUJ\ H˨FLHQW /(' OLJKWLQJ XVHG DFURVV WKH ZKROH VKRS ZKLOH WKH VLJQDJH LQ WKH VWRUH IRU FXVWRPHUV LV PDGH IURP UHF\FOHG PDWHULDOV

Horsemeat scare prompts veggie produce surge

European and UK producers and retailers of vegetarian meat alternatives have noticed a spike in sales in the wake of the horsemeat scandal. Quorn, the UK’s biggest vegetarian ready-made brand, reported that they had seen their business more than double since the last half of February and has had to add shifts to its factories to keep up with demand. South African brand, Fry’s, which sells frozen vegetarian sausages, has seen a 30% increase in sales since February, outpacing its growth over the last few years by nearly three times while German brand, VeggieDay said that since their recent launch, sales had been higher than originally forecast.

US RETAIL GIANT PLANS ‘NET ZERO ENERGY’ STORE The US’s largest drugstore chain Walgreens has announced plans to build what it hopes will be the nation’s first net zero energy retail store. The store, in Evanston, Illinoi, will be complete with solar panels, wind turbines, geothermal technology, energy efficient building materials, LED lighting and ultra-high-efficiency refrigeration. Engineering estimates, which can vary due to factors such as weather, store operations and systems performances, indicate that the store will use 200,000 kilowatt hours per year of electricity while generating 256,000 kilowatt hours per year.

IKEA invests in innovative waterless textile dyeing system An Ikea Group corporate venture capital company dedicated to the cleantech sector has invested in waterless dyeing technology which should “bring real environmental and costs benefits for the textile industry by reducing water and chemical use”, according to the company. IKEA GreenTech AB will use the technology developed by DyeCoo Textile Systems, a Dutch company. It uses recycled carbon dioxide (CO2), avoiding the large amounts of water and chemicals used in traditional dyeing processes. The significant potential of the waterless dyeing process has also been recognised by leading apparel and footwear brand, NIKE, Inc. which invested in DyeCoo in 2012. Nike’s strategic partnerships group worked closely with IKEA GreenTech throughout the investment process.

MAY 2013 | RETAIL ENVIRONMENT 9

NEWS

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10 RETAIL ENVIRONMENT | MAY 2013

Tesco ямВeets to use LNG Tesco, is turning to liquid natural gas (LNG) WR UHGXFH WKH UXQQLQJ FRVW RI LWV ├ЯHHW 7KLUW\ ├ЮYH GXDO IXHO +*9V ZLOO UXQ RQ ELR /1* VXSSOLHG E\ *DVUHF 7KH IXHO ZLOO FRPH IURP WKH 'DYHQWU\ ,QWHUQDWLRQDO 5DLO )UHLJKW 7HUPLQDO D JURXQG EUHDNLQJ LQVWDOODWLRQ WKDW ZLOO R╦иFLDOO\ RSHQ WR DOO GXDO IXHO YHKLFOHV IURP WKLV PRQWK 7HVFRmV GHDO ZLWK *DVUHF LV H[SHFWHG WR FXW WKH ├ЮUPmV &22 HPLVVLRQV E\ D PLQLPXP RI ZLWK D UHGXFWLRQ LQ 12[ DQG SDUWLFXODWH PDWWHU HPLVVLRQV KHOSLQJ 7HVFR WR DFKLHYH LWV WDUJHW RI UHGXFLQJ HPLVVLRQV SHU FDVH RI JRRGV GHOLYHUHG E\ E\ IURP EDVHOLQH ,W KDV DOUHDG\ KDOYHG WKH HPLVVLRQV SHU FDVH GHOLYHUHG LQ WKH 8. EHWZHHQ

Advertisement Feature

How to survive WEEE 2 Peter Hunt from WasteCare gives his view on the current WEEE consultation and its likely impact on UK retailers. Ever since the Waste Electrical and Electronic Equipment (WEEE) Regulations came into force in 2007, it was obvious that they were not fit for purpose and would need a major overhaul. The current system is costing WEEE producers over £65 million a year to comply, due to the high cost of evidence, the volume of WEEE avoiding the system and the Environment Agency and membership fees. These costs are naturally passed on to consumers and, as a result, artificially inflate the cost of new electrical goods. wastecare The much anticipated Government consultation on the new WEEE regulations is now underway and will close on 21st June 2013. The primary aims of the consultation are: • To satisfy the European directive for WEEE with the minimum of effort; the main change is the adoption of a 45% recycling target rising to a possible 85% by 2019; • To reduce the cost of compliance for producers; • To minimise bureaucracy by implementing the Red Tape Challenge. So, what does this mean to UK retailers and what are the potential impacts? Whilst retailers of electrical and electronic equipment will still need to offer in-store take back or join a collective scheme, there are a number of proposed developments which the UK’s retailers, many of whom are also WEEE producers, should consider. The first and most obvious change for retailers is the proposed requirement to extend their take back schemes to include small WEEE (no external dimension over 25cm) free of charge and with no obligation on the consumer to purchase goods of an equivalent type. The Government has proposed three new options to reform the existing WEEE system in response to the Red Tape Challenge, as well as considering whether the current system should be maintained. The four options proposed are:

Option 1 - do nothing; Option 2 - establish single National Compliance Scheme; Option 3 - set a Collection Target and Compliance Fee; Option 4 - establish a matching process of collection sites to PCSs. Early feedback from those involved in the system indicates that option 1 is not an option and option 2 will do little to reduce the burden of administration. Option 3 looks like it could deliver a more robust system, which could be further strengthened by setting the minimum level required for compliance at one tonne and ensuring it is easier for producers to move between schemes. At face value, option 4 looks workable but, for this proposal to work, the cost of entry would need to be much higher in order to reduce the number of schemes available (currently 39), most of which have no transport or reprocessing capability. This would also enable a reduction in the EA fee, thereby encouraging membership. It is really important that UK retailers not only make their voice heard by responding to the consultation but also take the opportunity to review the systems that they have in place to ensure they are getting best value. The common perception is that the Government’s Distributor Take Back scheme is the only option for those retailers who have an obligation but do not offer a take back scheme in store. This is not the case. Other schemes, such as the WeeeCollect scheme, offer exactly the same features as the DTS but at a fraction of the cost, with a lifetime membership fee of £40. The fact is that compliance should be cost neutral for producers, subject to maintaining current commodity prices.

By increasing reuse, expanding customer take back and providing an easy-touse service for collecting B2B WEEE WasteCare is able to offer customers a cost neutral service.

For more information, visit our website www.wastecare.co.uk or come along to one of WasteCare’s upcoming WEEE2 conferences www.weeecare.com/recast/

EU NEWS

EU mulls single market for green products

Brussels urged to implement EU-wide food waste policy

2013 RETAIL TRADE UP 1.2% IN EURO AREA In January 2013 compared with December 2012, the volume of retail trade rose by 1.2% in the euro area (EA17) and by 0.9% in the EU27, according to estimates from Eurostat, WKH VWDWLVWLFDO R˨FH RI WKH (8 ,Q December 2012 retail trade fell by 0.8% and 0.7% respectively.

12 RETAIL ENVIRONMENT | MAY 2013

A top consultative body in March called on the European Commission to urgently address food waste, which it says has been exacerbated by the economic crisis. The plans, laid down in an opinion adopted on March 20, would combine EU-wide and national measures to improve WKH H˨FLHQF\ RI the food supply and consumption chains. The European Economic and Social Committee (EESC) recommends developing platforms for exchanging experience on combating food waste and passing on existing examples of good practices: channelling products from the food retail and catering sectors to food banks, initiatives on taxation, discharge of liability for donors or removal of administrative constraints are a few actions already successfully implemented in some EU countries and regions. “Up to 30% of food gets wasted in EU households, supermarkets, restaurants and along the food supply chain each year. We must take action to stop this,â€? said Yves Somville, rapporteur for the opinion.

A common system for measuring the environmental performance of green products and organisations across Europe is being proposed by the European Commission. The proposal comes as part of wider plans to improve transparency for consumers and increase performance on environmental and social matters. An EU poll showed around 48% of Europeans do not trust the environmental claims made by companies. The standard would not be binding, but EU member states should endorse it to foster an EU “single market for green products,â€? said the Commission. Companies concerned are asked to disclose information on policies, risks and results as regards environmental matters, social and employee-related aspects, respect for human rights, anti-corruption and bribery issues, and diversity on the boards of directors. The proposals are designed to provide reliable and easily comparable environmental information for consumers and companies – such as those in the waste management sector – about the environmental impacts and credentials of products and organisations. EU countries use a wide variety of methods to measure the green credentials of products and companies making comparison hard. EU environment commissioner Janez Potocnik, said in a statement in April that implementation of the standard would create a “single reference methodâ€? that would “reduce the costs for companies ZLVKLQJ WR REWDLQ FHUWLĂžFDWLRQ DQG would be clearer and more reliable for consumersâ€?. Reacting to the proposal, retail, wholesale and international trade interest association, Eurocommerce warned: “A RQH VL]H ZLOO QRW ĂžW DOO LQ WKLV LQVWDQFH ,W is therefore essential for the commerce sector that the implementation of this new European proposal remains voluntary.â€?

UK renewables share among lowest in EU – report In 2011 the UK was one of the lowest consumers of renewable energy, with only 3.8% contributing WR LWV WRWDO HQHUJ\ FRQVXPSWLRQ DFFRUGLQJ WR ĂžJXUHV SXEOLVKHG RQ $SULO E\ (XURVWDW WKH (8mV VWDWLVWLFDO R˨FH ,Q UHQHZDEOHV PDGH XS RI WKH 8.mV HQHUJ\ VXSSO\ Under EU law the UK is required to generate 15% of its energy from renewable sources by 2020. A spokesperson for the Department of Energy and Climate Change (DECC) said the UK was still “on trackâ€? to meet its 2020 renewables target. “Currently 12% of our electricity comes from renewable resources. We have a robust strategy in place to ensure that we meet our target and we DUH DOUHDG\ VHHLQJ PDMRU LQYHVWPHQWV IURP JOREDO ĂžUPV LQ RXU UHQHZDEOH HQHUJ\ VHFWRU DQG VXSSO\ chain,â€? he said. $FURVV WKH (8 UHQHZDEOHV ZHUH HVWLPDWHG WR KDYH FRQWULEXWHG RI JURVV ĂžQDO HQHUJ\ FRQVXPSWLRQ FRPSDUHG ZLWK LQ DQG LQ :KLOH WKH ĂžJXUHV KDYH LPSURYHG RQ SUHYLRXV \HDUV WKH (8 LV VWLOO VRPH ZD\ R˧ LWV E\ WDUJHW LQ JURVV ĂžQDO energy consumption. 7KH QDWLRQDO WDUJHWV WDNH LQWR DFFRXQW WKH 0HPEHU 6WDWHVm GL˧HUHQW VWDUWLQJ SRLQWV UHQHZDEOH energy potential and economic performance. The highest share of renewables was recorded in 6ZHGHQ /DWYLD )LQODQG DQG $XVWULD ,Q (VWRQLD ZDV WKH ĂžUVW 0HPEHU 6WDWH WR H[FHHG LWV (XURSH WDUJHW

EU to oer greater transparency for ďŹ sheries and aquaculture products 7KH (XURSHDQ &RPPLVVLRQ RQ $SULO ODXQFKHG DQ (8 ZLGH LQWHUDFWLYH ZHE WRRO R˧HULQJ XS WR GDWH GDWD RQ YROXPH YDOXH DQG SULFH RI ĂžVKHULHV DQG DTXDFXOWXUH SURGXFWV WKURXJKRXW WKH supply chain, from when they land to port to when they are displayed on supermarket shelves. The European Market Observatory for Fishery and Aquaculture Products (EUMOFA) was ODXQFKHG E\ (XURSHDQ &RPPLVVLRQHU IRU 0DULWLPH $˧DLUV DQG )LVKHULHV 0DULD 'DPDQDNL DW WKH European Seafood Exposition on April 25. “If you want to know market trends and market drivers for wild or farmed seafood products, the Market Observatory is the tool for you,â€? said Damanaki. She continued: “What counts today is value, not volume, of production. With this modern tool we empower economic actors through accurate, real-time market information.â€? The Observatory will be updated daily with production information from the local to the EU-wide level and includes data on imports, exports and consumption trends. It regroups in one single place information that was previously spread over several sources, formats and languages.

EU crack down on ‘fraudulent labelling’ In the wake of the horsemeat contamination scandal that shook several leading UK retailers, the European Commission ordered EU-wide testing and found less than 5% of the tested products had horse DNA and that about 0.5 % of the equine carcasses tested were found to be contaminated with bute. The issue was not about food safety, it was a matter of “food fraudâ€?, FRQFOXGHG WKH &RPPLVVLRQ LQ $SULO n5HVWRULQJ WKH WUXVW DQG FRQĂžGHQFH RI European consumers and trading partners in our food chain following this fraudulent labelling scandal is now of vital importance for the European economy given that the food sector is the largest single economic sector in the EU,â€? said Commissioner for health and consumers, Tonio Borg. In the next few months the Commission will propose to strengthen the controls along the food chain in line with lessons learned.

MAY 2013 | RETAIL ENVIRONMENT 13

INTERVIEW

Turning ethics into proďŹ t

The Co-operative has plans for a fourth UK windfarm to help with its target of taking 25% of its electricity from its own renewable energy sources

14 RETAIL ENVIRONMENT | MAY 2013

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$W WKH KHDUW RI WKH 8.ĂƒV ĂžIWK ELJJHVW IRRG UHWDLOHU DQG RZQHU RI %ULWDLQĂƒV ODUJHVW IDUPLQJ RSHUDWLRQ LV DQ Ă…HWKLFDO SODQÆ D UROOLQJ WKUHH \HDU RSHUDWLQJ VWUDWHJ\ ZKLFK DLPV WR Ă…SXW HWKLFDO DQG HQYLURQPHQWDO REMHFWLYHV RQ WKH VDPH IRRWLQJ DV LWV ĂžQDQFLDO RQHV Æ DFFRUGLQJ WR 0U 6KHDUORFN The plan includes a series of 50 commitments and targets in eight focal areas including protecting the environment; tackling global poverty; and supporting co-operatives. While achieving a 43% reduction in absolute greenhouse gas emissions since 2006, moving palm oil sourcing to a sustainable IRRWLQJ LQ DQG WDNLQJ RI LWV HOHFWULFLW\ IURP D JUHHQ WDUL˧ might already seem like commendable feats, The Co-operative is setting its sights further. In its latest plan, the Group reiterates commitments to cut half of its greenhouse gases by 2020 and reduce HQHUJ\ FRQVXPSWLRQ E\ D WKLUG 7R SXOO LW R˧ D KXJH &R RSHUDWLYH workforce needs to be implicated. “Something like that involves a cast of thousands,â€? says Mr Shearlock. “We’ve implemented a training programme which reaches 12,000 of our colleagues in our food stores each year. We’ve had to bring in a network of regional energy managers to help in that process. If you think about the sheer size of The Cooperative – the scale of the challenge of ensuring everyone is pulling in the same direction is huge but something that we’re in a good spot to tackle as we’ve been doing it since 2006.â€? 7KURXJK HQHUJ\ H˨FLHQF\ VFKHPHV FRVWLQJ z PLOOLRQ D \HDU DV ZHOO DV ZDVWH UHGXFWLRQ PHDVXUHV 7KH &R RSHUDWLYH KDV VDYHG z P D year. Schemes such as putting doors on fridges – “which some of our rivals are still reluctant to do,â€? says Mr Shearlock, are part of this process. The Group is committed to getting 2,000 doors on its fridges by 2020 and already has over 100 in its stores across the UK.

MAY 2013 | RETAIL ENVIRONMENT 15

INTERVIEW

WKH QHZ &RXUWDXOG &RPPLWPHQWmV WDUJHW WR YLHZ SURGXFWV PRUH KROLVWLFDOO\ 7KH &R RSHUDWLYH KDV VWDUWHG D SURMHFW RQ SRWDWRHV ZKLFK FRYHUV WKH HQWLUH VXSSO\ FKDLQ n:H JURZ RXU RZQ SRWDWRHV RQ RXU IDUPV SDFNDJH WKHP LQ RXU SDFN KRXVHV GLVWULEXWH WKHP DQG VHOO WKHP LQ RXU VWRUHV VR D SURMHFW OLNH WKDW \RXmUH QRW MXVW ORRNLQJ DW SDFNDJLQJ \RXmUH ORRNLQJ DW ZDVWH FRVW DQG UHVRXUFHV DFURVV WKH VXSSO\ FKDLQ o DFFRUGLQJ WR 0U 6KHDUORFN 2YHU WKH SDVW \HDU 7KH &R RSHUDWLYH KDV DOVR EHHQ ZRUNLQJ D EDFNKDXOLQJ VFKHPH IRU ZDVWH ZKLFK FRXOG VHH WKH JURXS VHQGLQJ YLUWXDOO\ ]HUR ZDVWH WR ODQGÞOO E\ WKH HQG RI n:H KDG VWRUHV LQYROYHG LQ WKH SURMHFW DV RI WKH HQG RI ODVW \HDU DQG DOO VWRUHV ZLOO EH RQ ERDUG WKLV SURMHFW E\ WKH HQG RI 5DWKHU WKDQ JRLQJ WR ODQGÞOO ZH FXUUHQWO\ UHF\FOH DERXW RI ZDVWH E\ WKH HQG RI WKLV \HDU YLUWXDOO\ HYHU\WKLQJ DOPRVW ZLOO EH UHF\FOHG o 0U 6KHDUORFN WHOOV 5HWDLO (QYLURQPHQW

Chris Shearlock, Co-operative head of sustainability

No premium on ethics

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Outside UK +44 845 766 0113 Text HELPLINE to 88010* helpline@retailtrust.org.uk www.retailtrust.org.uk

Retail Trust is a registered charity in England and Wales (1090136) and in Scotland (SC039684) Company No 4254201 (Company limited by Guarantee) Registered in England and Wales Registered OfďŹ ce: Marshall Estate, Hammers Lane, London, NW7 4DQ *Only for UK. Standard network rates apply

INTERVIEW

The Cooperative Food was named as one of two retailers doing the most to address GL˧HUHQW issues of concern on pesticide use and the contamination of food

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COVER STORY

Thirsty business The World Economic Forum has recognised water scarcity as the second most important risk facing the world in the coming years. In the UK, where previously water was seen as an abundant luxury, the prospect of diminishing supply coupled with a rising population has becoming a sobering reality, prompting radical shifts in business priorities. The retail sector, in particular, is now taking water to the very heart of its sustainability strategy, writes Charlotte Owen

20 RETAIL ENVIRONMENT | MAY 2013

For several years now environmental experts and business leaders have been debating whether water is “the new carbonâ€?, drawing obvious parallels to a resource that should be priced according to its value. While the comparison dismisses both the complexity of monitoring water and its value as a clean resource it is accurate in terms of its escalating standing as a key part of business modelling and economic growth. :DWHU PDQDJHPHQW LV DUJXDEO\ RQH WKH PRVW VLJQLĂžFDQW FKDOOHQJHV IDFLQJ WKH JOREDO economy today but it is only recently that businesses have begun waking up to the cost VDYLQJV DQG HQYLURQPHQWDO EHQHĂžWV WKDW FDQ EH DFKLHYHG E\ LPSOHPHQWLQJ LQLWLDWLYHV WR reduce water use. With water footprint analysis now becoming as commonplace as their FDUERQ FRXQWHUSDUWV EXVLQHVVHV DUH VHHNLQJ PRUH RSSRUWXQLWLHV IRU H˨FLHQF\ and optimisation.

A commercial advantage :DWHU H˨FLHQF\ DQG FRPPHUFLDO VXFFHVV DUH VORZO\ EHLQJ YLHZHG DV V\PELRWLF Independent environmental data organisation, the Carbon Disclosure Project (CDP) argues: “Successful businesses will be those that can capitalise on changing global water availability, measure and manage their water use, and manage the risks that water shortage can pose to their supply chain.â€? +RZHYHU VLQFH ZDWHU LV FKHDSHU WKDQ RWKHU UHVRXUFHV q LWV SULFH KDV VFDUFHO\ UHĂ&#x;HFWHG it value – it has until recently been overlooked as a resource which costs businesses money. According to waste reduction body Waste & Resources Action Programme (WRAP), many businesses are unaware of how much water they are using and very few actually measure and monitor water consumption in their buildings. Moreover, nearly half (47%) of executives surveyed as part of a recent British Retail Consortium (BRC) survey believe acting on sustainability issues such as water scarcity ZRXOG GHFUHDVH SURĂžWV 6LPLODUO\ D VXUYH\ RI KLJK OHYHO H[HFXWLYHV FRQGXFWHG E\ WKH &DUERQ 7UXVW IRXQG PRVW RI WKH & /HYHO H[HFXWLYHV GRQmW EHOLHYH WKH\ QHHG WR PDNH VLJQLĂžFDQW FKDQJHV LQ WKHLU EXVLQHVV RSHUDWLRQV WR FRPEDW UHVRXUFH VFDUFLW\ LQFOXGLQJ DGGUHVVLQJ ZDWHU VKRUWDJHV XQWLO DQG RYHU KDYH QRW GHYHORSHG JRDOV WR UHGXFH company water consumption, waste production or carbon emissions. 7KH ĂžQGLQJV DUH DODUPLQJ JLYHQ UHFHQW HVWLPDWHV VKRZHG FXUUHQW nEXVLQHVV DV usualâ€? water management practices and levels of water productivity could put at risk DSSUR[LPDWHO\ WULOOLRQ RU RI WKH SURMHFWHG JOREDO *'3 DW SULFHV 7KH 2012 report, by Veolia Water and the International Food Policy Research Institute (IFPRI), IRXQG IDLOLQJ WR DFW RQ ZDWHU ZRXOG FRVW WKH HTXLYDOHQW WR WLPHV WKH VL]H RI WRGD\mV entire global economy. Research by the UK Department for Environment, Food and Rural $˧DLUV 'HIUD LQ DGGLWLRQ VXJJHVWV WKDW 8. EXVLQHVVHV VSHFLĂžFDOO\ FRXOG EH PLVVLQJ RXW on combined cost savings of as much as ÂŁ1 billion per year by failing to maximise the SRWHQWLDO RI ZDWHU H˨FLHQF\

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MAY 2013 | RETAIL ENVIRONMENT 21

THE WHOLE IS GREATER THAN THE SUM OF THE PARTS

PARTNERSHIPS In partnership with Helistrat, M&S achieved its Plan A objective of zero waste to landfill ahead of schedule. Helistrat can do the same for you. We maximise the revenue from your recyclables with none of the residue going to landfill. For the story behind the headline M&S’ Mandy Keepax and Helistrat’s’ Joy Donnell will be speaking about Partnerships for Achievement at the Facilities Show on Thursday, 16 May at 1:30. Helistrat is on stand 2B66 come and talk to us about how our partnerships deliver added value as well as zero waste to landfill.

02392 604 773 www.helistrat.co.uk info@helistrat.co.uk

COVER STORY

Sainsbury’s KDV EHHQ ZRUNLQJ FORVHO\ ZLWK WKH water management specialists, Waterscan, and achieved its target RI D UHODWLYH UHGXFWLRQ LQ LWV ZDWHU XVH E\ WKH HQG RI 0DUFK 2013. Rainwater harvesting is EHLQJ LQVWDOOHG LQ DOO QHZ VWRUHV DV VWDQGDUG DQG LW LV FXUUHQWO\ ORRNLQJ DW UHWURÞWWLQJ UDLQZDWHU KDUYHVWLQJ XQLWV LQ H[LVWLQJ VWRUHV )RU H[DPSOH D XQLW UHWURÞWWHG DW 6DLQVEXU\mV 6ZDQVHD QRZ VXSSOLHV ZDWHU IRU WRLOHW ßXVKLQJ LQ WKH VWRUH DQG KDV DFKLHYHG DQ DQQXDO PDLQV ZDWHU FRQVXPSWLRQ VDYLQJ RI P3. 6DLQVEXU\mV KDV DOVR LQYHVWHG LQ FDU ZDVK ZDWHU UHFODLP XQLWV DW RI LWV VWRUHV VDYLQJ QLQH 2O\PSLF sized swimming pools worth of ZDWHU HDFK \HDU P3).

compelling, according to WRAP. Moreover, for those WKDW GR LQYHVW LQ ZDWHU H˨FLHQF\ PHDVXUHV D QXPEHU of schemes are in place to help. Defra and HMRC’s Enhanced Capital Allowance (ECA) scheme allows FRPSDQLHV WR SXUFKDVH WKH ZDWHU VDYLQJ SURGXFWV OLVWHG RQ WKH :DWHU 7HFKQRORJ\ /LVW PDNLQJ WKHP HOLJLEOH IRU WD[ UHOLHI RQ WKHLU LQYHVWPHQW ZKLFK LQ WXUQ UHGXFHV WKH FRVW RI LQYHVWPHQW DQG WKH SD\EDFN SHULRG

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MAY 2013 | RETAIL ENVIRONMENT 23

COVER STORY

“Successful businesses will be those that can capitalise on changing global water availability, measure and manage their water use, and manage the risks that water shortage can pose to their supply chainâ€? investment. The surveys latterly have received a 50% response rate, a percentage which is only rising as businesses begin to react “ out of awareness and necessity,â€? according head of water at the CDP, Cate Lamb. While businesses, including the retail sector, are waking up to the importance of better water management there has been, and still “very much is a cavalier attitude to water,â€? according to Ms Lamb. “Without water you have QR EXVLQHVVe,I ZDWHU LV QRW DFFRXQWHG IRU VRRQ >WKH\@ PD\ ĂžQG WKHPVHOYHV LQ D SRVLWLRQ ZKHUH EXVLQHVV LV JURVVO\ D˧HFWHG o EHOLHYHV Ms Lamb.

Looking ahead 7KH UHWDLO VHFWRU LV PDNLQJ VLJQLĂžFDQW VWULGHV LQ ZDWHU PDQDJHPHQW 2Q VLWH PHDVXUHV LQFOXGLQJ LQVWDOOLQJ V\VWHPV WR UHGXFH ZDWHU XVH VXFK DV UDLQZDWHU KDUYHVWLQJ V\VWHPV ZDWHU UH XVH V\VWHPV DQG EHWWHU VWD˧ WUDLQLQJ DUH EHFRPLQJ PRUH FRPPRQSODFH +RZHYHU WKH ELJJHU FKDOOHQJH IRU the sector will be to reduce the water used in global supply chains, particularly in areas of water stress. Part of this will come down to developing a greater understanding and relationship with its source base, something the retail sector is already beginning to investigate. :KLOH SURJUDPPHV VXFK DV WKH 5LSSOH˧HFW (YHU\ /DVW 'URS &DPSDLJQ &DUERQ 7UXVW Water Standard and CDP Water Disclosure are helping spur this on, there are still relatively few internationally recognised accounting standards and a limited number of water meters from which to take measurements. Accountability and reporting will allow the sector to put new insight at the heart of strategic business, investment and policy decisions which in turn will not RQO\ FRQVHUYH WKH UHVRXUFH EXW ZLOO DOVR VDYH PRQH\ +ROLVWLF DSSURDFKHV JUHDWHU FROODERUDWLRQ internationally and more responsibility taken from the very top strata of management will be key to tackling water management.

24 5(7$,/ (19,5210(17 | MAY 2013

The Sunlight Group reduced water usage through redesigning its wash processes and investing over £2m in equipment and systems to clean DQG WKHQ UH XVH ZDWHU The laundry service Group has been able to reduce water usage by one billion litres per year. By achieving this, Sunlight, also saved hundreds of tonnes of carbon dioxide emissions every year, because less water needed to be pumped and treated. It is one of the ÞUVW FRPSDQLHV DORQJ with Sainsbury’s, to be awarded the Carbon Trust Water Standard.

WHY GET INVOLVED? Stimulate YZWViZ id Yg^kZ ^begdkZbZci Educate VcY XdccZXi l^i] i]Z cZmi \ZcZgVi^dc Celebrate egd\gZhh ^c Yg^k^c\ Ydlc lVhiZ Showcase ^ccdkVi^dc VcY recognise WZhi egVXi^XZ @ZZe je l^i] current aZ\^haVi^dc Winners from the retail sector: GOLD: Jc^iZY 7^hXj^ih# SILVER: 7dd`ed^ci AiY q 8]Vcign 8ZcigZ q 9^V\Zd 7Za[Vhi EVX`V\^c\ q B^YaVcYh 8d"DeZgVi^kZ q Gdb[dgY 7gZlZgn q I]Z =ZVgi H]dee^c\ 8ZcigZ# BRONZE: 6^gZYVaZ 8dbejiZg GZXnXa^c\ q 6h]aZn H]dee^c\ 8ZcigZ q 6iaVci^X K^aaV\Z H]dee^c\ 8ZcigZ q :aVc =V^g 9Zh^\c q @^c\hidlc ;jgc^ijgZ L]^iZ[g^Vgh H]dee^c\ 8ZcigZ q Ldda\ViZ H]dee^c\ 8ZcigZ#

SUBMIT YOUR ENTRY BY 1st JUNE 2013, simply… Visit www.zerowasteawards.com Read the judging criteria Upload your entry and supporting material via the easy online entry form

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WEBINARSS 29th May 2013

GREENSTEPS TO THE CIRCULAR ECONOMY Practical steps to help your organisation turn waste into a valuable resource Case studies showcasing what forward thinking organisations are achieving today Future innovations Speaker1: Stuart Hayward-Higham, 9ZkZadebZci 9^gZXidg! SITA UK

WHO SHOULD ATTEND? >cYZeZcYZci gZiV^aZgh Bjai^eaZ gZiV^aZgh H]dee^c\ XZcigZh >cYjhign VhhdX^Vi^dch GZiV^a hjeea^Zgh ;B8<h egdk^YZgh

Speaker 2: tbc

BROUGHT TO YOU BY:

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AFFINITY PARTNER:

SPOTLIGHT The Chavasse Park is described by Liverpool ONE as it’s “jewel in the crownâ€? providing an oasis of calm when it is not used for oneR˧ DQG VHDVRQDO HYHQWV

Community beneďŹ t Liverpool ONE has a big part to play on the regional stage, from retail through to the community. Steve Eminton reports

26 RETAIL ENVIRONMENT | MAY 2013

The 1.65 million sq ft shopping and leisure complex of Liverpool ONE has more of an environmental challenge than many city centre retail developments. ,W KDV WKH FKDOOHQJH RI ĂžWWLQJ LQ ZLWK WKH ORFDO DUHD ZKHUH LW IRUPV SDUW RI D VWUHHW V\VWHP UDWKHU WKDQ EHLQJ D VWDQGDORQH GHYHORSPHQW LW VHUYHV DV D WRXULVP GHVWLQDWLRQ LQ D FLW\ NHHQ WR ERRVW YLVLWRU QXPEHUV DQG LPSRUWDQWO\ LW LV D ODUJH SULYDWH VHFWRU RSHUDWLRQ ZKLFK KDV FUHDWHG KXQGUHGV RI MREV 7KH SULYDWH VHFWRU LQYHVWPHQW PDGH E\ *URVYHQRU RI DSSUR[LPDWHO\ z ELOOLRQ LQ GHYHORSLQJ /LYHUSRRO 21( FRQWULEXWHV WR WKH VWUDWHJ\ RI /LYHUSRRO &LW\ 5HJLRQ D UHJLRQDO RUJDQLVDWLRQ OHG E\ WKH FLW\ FRXQFLO 7KH UHJLRQDO ERG\ KDV GHYHORSHG D VWURQJ HYLGHQFH EDVH ZKLFK LW VD\V nVXSSRUWV WKH QHHG IRU HFRQRPLF JURZWK DQG ZKLFK LGHQWLĂžHV WKRVH DUHDV RI RSSRUWXQLW\ WR FUHDWH EXVLQHVV JURZWK DQG MREV 2XU SULRULW\ LV WR PRYH IURP D SXEOLF VHFWRU GRPLQDWHG HFRQRP\ WR D SULYDWH VHFWRU EDVHG HFRQRP\ o ,Q D VXEPLVVLRQ WR WKH JRYHUQPHQW RQ WKH QHHG IRU SXEOLF VXSSRUW WR EDFN GHYHORSPHQWV WKH UHJLRQ QRWHV WKDW n7KHUH LV PXFK HYLGHQFH RI ORQJ ODVWLQJ WUDQVIRUPDWLRQ RI DVVHWV DQG SK\VLFDO LPSURYHPHQW 7KHUH KDV EHHQ VLJQLĂžFDQW SULYDWH DQG SXEOLF VHFWRU LQYHVWPHQW )RU H[DPSOH *URVYHQRUmV z EQ LQYHVWPHQW LQ /LYHUSRRO 21( o /LYHUSRRO 21( ZKLFK LQFOXGHV VKRSV PRUH WKDQ EDUV DQG UHVWDXUDQWV D VFUHHQ FLQHPD DQG D ĂžYH DFUH SDUN DFFRUGLQJO\ KDV

work to do to ensure it performs on the environmental front, in terms of everything from energy through to the community in a city where job creation, environmental improvements and economic development are all vital. A key element of the scheme’s activities are run and developed by Cath Riseborough, Liverpool ONE’s CSR manager who has a role that ranges from working in the community through to helping ensure the environmental impact of the estate is monitored and minimised. She joined the Liverpool ONE team in May 2011 and has brought focus to what the scheme does in its CSR activities including education and community work. Monitoring of Liverpool ONE’s environmental impacts has been carried out for the past four years using Carbon Guerilla monitoring software, run by Computatis, and results of this are to form the basis of a CSR report which will be published this spring.

Waste management In terms of some of the practicalities of the estate’s environmental work, energy and waste management DUH VLJQLÞFDQW 0V 5LVHERURXJK H[SODLQV WKDW “dealing with waste materials through recycling

is one of the biggest areas to alleviate impact. Separate zones are arranged back of house with material collected by Veolia Environmental Services for recycling. “We have a waste team who work from a few GL˧HUHQW SRLQWV RQ VLWH DQG ZH KDYH PHDVXUHG tonnage for the last few years - cardboard, glass, PHWDOV LQFOXGLQJ PDWHULDO OHIW IURP VKRSÞWWLQJ ZRUN DQG RWKHU LWHPV VXFK DV FR˧HH JUDQXOHV IURP shops. Green waste from the estate’s park at its top level is also collected. In 2012 a recycling level of 40% was achieved up from the previous year with the material collected commingled and then sorted by Veolia. Avoidance RI ODQGÞOO LV EHLQJ WDUJHWHG E\ /LYHUSRRO 21( DQG so far the diversion rate stands at 86% with energy from waste, composting and recycling contributing WR WKLV ÞJXUH Food waste remains one of the areas that remains a challenge and Liverpool ONE is actively developing plans to allow for the provision of a food waste collection service and is currently investigating the installation of a biomass waste to water system.

“Dealing with waste materials through recycling is one of the biggest areas to alleviate impact”

MAY 2013 | RETAIL ENVIRONMENT 27

SPOTLIGHT

Energy In terms of utilities, electricity usage has the biggest impact at Liverpool ONE. The energy management system, Energy Manager, is used to track electricity meters with attention paid to spikes in usage which can be targeted and usage proactively controlled. The extent of the back of house area at Liverpool ONE is almost as large as the retail frontage and of necessity demands good lighting. Ms Riseborough explains: “We almost have more space underground than upfront. LED lighting and PIRs have also been installed to reduce electricity consumption.â€? Energy savings have been made on the CCTV IURQW 7KLV XVHG WR UXQ R˧ VHUYHUV ZKLFK have now been reduced to four. Actual energy JHQHUDWLRQ RQ VLWH LV VWLOO VRPH ZD\ R˧ DOWKRXJK rainwater harvesting is carried out. The potential for generating solar power is an option and is the subject of ongoing study work but there are no plans in the shorter term. More details of the environmental impact are to be given in a report to the estate’s Board this spring, and this will look at both CSR and environmental activities.

Community One of Ms Riseborough’s early tasks was to assess the scheme’s involvement with the community as Liverpool ONE was involved in a large number RI SURMHFWV LQ D ZD\ ZKLFK FRXOG EHQHĂžW IURP improvements, to some extent saying ‘yes’ to most requests for backing or involvement. “We were doing a lot of things in the community ZKLFK ZHUH YHU\ VSUHDG RXW DQG RQH RI WKH ĂžUVW

28 RETAIL ENVIRONMENT | MAY 2013

decisions I had to take was to determine what was right for us to get involved in and what we were unfortunately unable to support,� she explains. The community involvement, she emphasises, is very important to the estate and it is determined to get it right as well ensuring it helps both the image and success or the retailers at the heart of the business.

City council Delivering on community and environmental work is important in the links with the city as a whole which is aware of the important part that Liverpool ONE has played in terms of jobs, regeneration and tourism while also wanting it contribute more broadly to the city. Ms Riseborough says she believes the city is pleased with what it does. “The city council has a big push to be green so I think us being here is an asset for the city. The park at the top of the scheme is one of the greenest DUHDV RI WKH FLW\ ĂžYH DFUHV LQ H˧HFW D JUHHQ URRI WR D VSDFH FDU SDUN DQG LW LV possibly the largest green roof in Europe.â€? The ‘Chavasse Park’ as the greenspace and gardens are known, is described by Liverpool ONE as its ‘jewel in the crown’ providing an oasis of calm, although it is not always quite so quiet for it FRQWULEXWHV WR FRPPXQLW\ XVH DV D YHQXH IRU RQH R˧ and seasonal events “We have a big events programme for the community,â€? she says. “Over the winter we have had an ice rink and in the summer we had a beach. Back in 2011 we had a huge crowd to watch the royal Wedding. Music events have included the proms and all sorts of things.

“The energy management system, Energy Manager, is used to track electricity meters with attention paid to spikes in usage which can be targeted and usage proactively controlled�

Liverpool ONE is home to 160 shops, more than 20 bars and restaurants and a 14-screen cinema

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SPOTLIGHT

Liverpool ONE’s Thomas Steers Way

n7KLV DOO FRQWULEXWHV WR WKH FRPPXQLW\ EHQHĂžW RI /LYHUSRRO 21( :H DUH GHĂžQLWHO\ SOHDVHG DERXW KRZ SRSXODU WKH SDUN LV :H KDYH DOVR ZRUNHG ZLWK FKDULWLHV WR SXW XS EXJ ER[HV DQG ELUG ER[HV DQG ZH KDYH WUHHV PRVW RQ WKH SDUN ZKLFK KDYH UHFHQWO\ EHHQ JLYHQ D IXOO KHDOWK FKHFN o

Education 2Q WKH HGXFDWLRQ IURQW WRXUV DUH UXQ DQG WKH HVWDWH has launched education resources. These have been ZRUNHG RQ ZLWK /LYHUSRRO -RKQ 0RRUHV 8QLYHUVLW\ DQG their teacher training students. Students got involved DV SDUW RI WKHLU HQULFKPHQW DFWLYLWLHV DQG GHYHORSHG WKH UHVRXUFHV DQG WKHQ WHVWHG WKHP ZLWK ORFDO WHDFKHUV 7KHUH LV D YDULHW\ RI PDWHULDO IRU WKH PRUH REYLRXV topics such as geography and leisure and tourism and also business studies. And, the estate also ZRUNV ZLWK FKDULW\ SDUWQHUV WR KHOS ZLWK HGXFDWLRQ DQG JHWV LQYROYHG LQ SURYLGLQJ PRFN LQWHUYLHZV IRU \RXQJ SHRSOH DV ZHOO DV KRVWLQJ (QWHUSULVH 'D\V 0V Riseborough is clear about the commitment to the SXEOLF n, WKLQN ZH GR KDYH D FRQVLGHUDEOH UHVSRQVLELOLW\ WR WKH FRPPXQLW\ ZH VHH RXUVHOYHV DV DQ LQWHJUDO SDUW RI /LYHUSRRO o

CSR and jobs $ WRWDO RI SHRSOH ZRUN IRU WKH /LYHUSRRO 21( PDQDJHPHQW RUJDQLVDWLRQ ZLWK RYHU IURP WKH ORFDO DUHD 7KLV LV MXVW SDUW RI WKH &65 UHVSRQVLELOLW\ VKH IHHOV 7KHUH LV DOVR WKH ZRUN E\ /LYHUSRRO 21( DQG WKH UHWDLOHUV RQ DYRLGLQJ WKH ODQGĂžOOLQJ RI ZDVWH ZKHUH nZH ZLOO ZRUN ZLWK WKHP WR JHW LW DV H˧HFWLYH DV FDQ EH DQG ZH KDYH DQ RQJRLQJ GLVFXVVLRQ ZLWK UHWDLOHUV o n2Q WKH &65 IURQW ZH DUH ORRNLQJ DW ZKDW UHWDLOHUV GR LQ WHUPV RI FKDULW\ WR VHH LI WKHUH DUH ZD\V ZH FDQ EHQHĂžW ERWK VLGHV IURP WKH ZRUN ZH DUH GRLQJ RU E\ ZRUNLQJ WRJHWKHU o 6SHFLĂžF VXSSRUW LV JLYHQ WR WKH

30 RETAIL ENVIRONMENT | MAY 2013

%UXQVZLFN <RXWK DQG &RPPXQLW\ &HQWUH LQ %RRWOH XQGHU D WZR \HDU SDUWQHUVKLS )XQGUDLVLQJ KDV LQFOXGHG D VZDS VKRS HYHQW LQ -DQXDU\ ZKHUH UHWDLOHUV ZHUH DVNLQJ LI WKH\ ZHUH ZLOOLQJ WR GRQDWH WR WKH HYHQW /LYHUSRRO 21( DOVR KDV LWV RZQ FKDULW\ IXQG WKH /LYHUSRRO 21( )RXQGDWLRQ ZKLFK ZDV VHW XS E\ *URVYHQRU LQ WKH GHYHORSPHQW SKDVHV RI /LYHUSRRO 21( DQG GRQDWHV PRQH\ WR FKDULWLHV WKURXJK DQ HQGRZPHQW IXQG RI DERXW z PLOOLRQ VHFRQG RQO\ RQ 0HUVH\VLGH WR -DPLH &DUUDJKHUmV )RXQGDWLRQ 7KH /LYHUSRRO 21( HQGRZPHQW SURYLGHV DERXW z D \HDU IRU JUDVVURRWV FKDULW\ ZRUN

Transport ,Q WHUPV RI WUDQVSRUW DQG DFFHVV WR WKH VLWH ZKLOH WKH JUHHQ VSDFH IRUPV WKH URRI WR D ODUJH FDU SDUN WKH HVWDWH LV NHHQ WR SURPRWH WKH XVH RI SXEOLF WUDYHO DQG ZRUNV ZLWK WKH VWRUHV WR ORRN DW WUDYHO URXWHV 0V 5LVHERURXJK UHPDUNV n:H DUH KXJJHG E\ UDLOZD\ VWDWLRQV ZLWK D EXV VWDWLRQ DOPRVW RQ VLWH DQG VR ZH KDYH JUHDW DFFHVVLELOLW\ WR SXEOLF WUDQVSRUW o Liverpool ONE has produced a Green Travel 'LUHFWRU\ ZKLFK JLYHV DGYLFH RQ WUDYHOOLQJ E\ EXV WUDLQ RU IHUU\ WR /LYHUSRRO 21( DV ZHOO DV E\ ELNH RU FDU ,W VWDWHV n/LYHUSRRO 21(mV FLW\ FHQWUH ORFDWLRQ PHDQV LW LV QR PRUH WKDQ PLQXWHV ZDONLQJ GLVWDQFH IURP DOO ORFDO WUDQVSRUW IDFLOLWLHV o 7KH VFKHPH KDV D GHVLJQDWHG F\FOH URXWH ZKLFK OLQNV ZHOO ZLWK WKH H[LVWLQJ FLW\ FHQWUH F\FOH QHWZRUNV DORQJ ZLWK VHFXUH F\FOH VWRUDJH IDFLOLWLHV 7KH F\FOH VWRUH LV D VWDWH RI WKH DUW IDFLOLW\ PDQDJHG E\ 4 3DUN ZLWK JDWHG VWRUDJH IRU F\FOHV Looking ahead, Liverpool ONE plans to build on LWV HQYLURQPHQWDO DQG FRPPXQLW\ ZRUN WR HQVXUH LW UHPDLQV DW WKH KHDUW RI WKH FRPPXQLW\ DQG IXOĂžOV WKH DLP RI EXLOGLQJ RQ ZKDW LW GHVFULEHV DV EHLQJ WKH QHZ nKHDUW RI WKH FLW\o VLQFH LWV R˨FLDO RSHQLQJ EDFN in May 2008.

CV - CATH RISEBOROUGH May 2011 CSR Manager Liverpool ONE May 2010 Freelance CSR and Fundraising Consultant working projects at Liverpool ONE and corporate volunteer activities for Rothschild in the Community 2007-2010 Corporate Responsibility 0Ę?DFS $JUZ PG London 2005 – 2007 Worked at various charities as a fundraiser 2003-2004 Warwick University: MA in Society and Culture in the Cold War 2000-2003 Warwick University: BA (Hons) History

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ENERGY

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n i g s i w g r a e st n E

More retailers are sending their food waste to anaerobic digestion, but few are utilising the energy from it.

32 RETAIL ENVIRONMENT | MAY 2013

Amy North takes a closer look at what options are available

Spiralling energy prices coupled with increasing pressure to be environmentally responsible is shifting the spotlight onto unconventional resources to power our energy needs. One such material to gain increasing commercial traction is waste, in particular food waste. While there is still a stigma attached to the term waste, it has proven to be a reliable fuel source helping to generate both UHQHZDEOH HOHFWULFLW\ DQG KHDW 3HUKDSV WKH PRVW H˨FLHQW ZD\ WR WUHDW IRRG ZDVWH LV WKURXJK $' ZKLFK KDV VHYHUDO EHQHĂžWV DVLGH from the energy. )URP D ĂžQDQFLDO DQG HQYLURQPHQWDO SRLQW RI YLHZ UHWDLOHUV primarily need to do all they can to prevent food waste from arising LQ WKH ĂžUVW SODFH +RZHYHU IRU WKH XQDYRLGDEOH ZDVWH DQDHURELF GLJHVWLRQ GRHV R˧HU D PXFK FKHDSHU DOWHUQDWLYH WKDQ ODQGĂžOO ZLWK gate fees averaging between ÂŁ20 and ÂŁ50 per tonne depending on the type of material whereas ODQGĂžOO WD[ DORQH LV z SHU WRQQH before a gate fee is even applied. This is the path being taken by many supermarkets who have signed contracts with waste PDQDJHPHQW ĂžUPV WR FROOHFW DQG treat their food waste. Among these are Waitrose, Marks & Spencer and Sainsbury’s, the latter being the largest retail user of AD with all of its food waste VHQW IRU WUHDWPHQW E\ %L˧D And it’s not just the large retailers getting involved. A number of VPDOOHU ĂžUPV WKURXJKRXW WKH VXSSO\ FKDLQ DUH WDNLQJ DGYDQWDJH RI WKH EHQHĂžWV RI VHQGLQJ IRRG ZDVWH WR $' $FFRUGLQJ WR WKH :DVWH Resources Action Programme (WRAP) many small and medium sized enterprises are keen to have their food waste recycled. The major driver behind this is the incremental year-on-year LQFUHDVH LQ ODQGĂžOO WD[ ,Q LW ZLOO UHDFK D SHDN RI z D tonne. Companies are likely to show an interest in any collection service which enables them to reduce their waste disposal costs, WRAP adds. There are a number of other reasons why food waste collections DUH EHFRPLQJ PRUH SRSXODU 0DWWKHZ +LQGOH SROLF\ PDQDJHU IRU the Anaerobic Digestion and Biogas Association (ADBA) – a not for SURĂžW RUJDQLVDWLRQ UHSUHVHQWLQJ EXVLQHVVHV LQ WKH $' VHFWRU q VD\V corporate social responsibility (CSR) is also playing a part. “After disposal costs, the second consideration is how you make VXUH \RX JHW WKH JUHDWHVW HQYLURQPHQWDO EHQHĂžWV IURP WKH ZDVWH that you are producing. That is becoming more and more important for businesses in terms of corporate social responsibility and their desire to reduce their carbon footprint. Again that has an economic EHQHĂžW DV ZHOO LQ WKH ZD\ WKDW VRPH HQYLURQPHQWDO WD[HV DUH VWDUWLQJ to come in. This means bigger businesses are looking in the direction of government policy and trying to gauge where it might be headed. “I think we will see more retailers rolling this out in the future and we are seeing it already. I think the key barrier from the point of view of a food waste producer is very simply the availability

of a collection scheme in the area and we are seeing that availability LQFUHDVH VR LW LV D JURZLQJ WUHQG DQG ZH H[SHFW LW WR FRQWLQXH o he adds. The UK currently doesn’t have the capacity to treat all of the IRRG ZDVWH SURGXFHG E\ EXVLQHVVHV DQG KRXVHKROGV VD\V 0U +LQGOH DV KH H[SODLQV WKDW LQFUHDVLQJ FDSDFLW\ JRHV KDQG LQ KDQG ZLWK increasing collections.

Energy While more retailers are rolling out food waste collections, M&S is somewhat ahead of the curve having signed an energy deal with ZDVWH PDQDJHPHQW ÞUP 6KDQNV ZKLFK WUHDWV WKH ZDVWH IURP LWV Scottish stores at its plant in Cumbernauld, Glasgow. Under the deal, M&S purchases 19,000 megawatt hours of renewable electricity – enough to power 33 M&S Simply Food stores.

“If we look at the future of the market those deals where you are essentially signing a contract to buy that energy DUH JRLQJ WR EH PRUH DQG PRUH SRSXODUo Deals such as this are likely to be more common in the future, VD\V 0U +LQGOH ZKR H[SODLQV WKDW XQOLNH FROOHFWLRQV WKHUH DUHQmW any barriers in the way as it is simply a case of setting up a contract EHWZHHQ WKH WZR ĂžUPV “If we look at the future of the market those deals where you are essentially signing a contract to buy that energy are going to be more and more popular. In particular there is also an opportunity as we VHH WKH ĂžUVW ELRPHWKDQH WR JULG SURMHFWV FRPLQJ RQ OLQH ZKLFK PHDQV that companies will be able to use the gas produced at a biomethane site to replace gas demand on site or put it into the vehicles that WKH\ XVH o At the moment, the vast majority of electricity is fed directly into the national grid whereas the heat is often used on-site to heat the digester.

BV Dairy In some cases, it can also help to reduce electricity costs as a number of producers at the start of the supply chain are building their own plants which feed electricity and heat directly into their business. 2QH VXFK ÞUP LV %ODFNPRUH 9DOH 'DLU\ %9 'DLU\ ZKLFK VXSSOLHV dairy products to food manufacturers. It opened its own AD plant at its site in Shaftesbury, Dorset in 2011. BV Dairy’s £2.3 million plant, the majority of which was funded E\ :5$3 KDV WKH FDSDFLW\ WR WUHDW WRQQHV RI ZDVWH HYHU\ year. Alan McInnes, technical and operations director at BV Dairy, says there were a number of hurdles in getting the plant up and

MAY 2013 | RETAIL ENVIRONMENT 33

ENERGY

running. “At the time we did it, a lot of people GLGQmW XQGHUVWDQG $' DQG LW KDV WDNHQ R˧ ĂžQDOO\ LQ WKH ODVW WKUHH RU IRXU \HDUV ,W LV UHDOO\ LPSRUWDQW to get help and get a consultant which we didn’t GR DQG ZH VWUXJJOHG ĂžQGLQJ RXU ZD\ WKURXJK WKH legislation from environmental things in terms of permitting and from the Ofgem side of things,â€? KH VD\V 7KH $' SODQW ZKLFK ZDV EXLOW E\ 8. OLTXLG ELR ZDVWH FRPSDQ\ &OHDUĂ&#x;HDX SURFHVVHV ZDVWH IURP WKH GDLU\ PDQXIDFWXULQJ SURFHVV DQG ZDVK ZDWHUV ZKLFK ZDV SUHYLRXVO\ WUHDWHG E\ WKH VHZDJH ZRUNV 7KH HOHFWULFLW\ SURGXFHG IURP WKH SODQW LV XVHG E\ %9 'DLU\ DQG PHHWV RI LWV operational needs. At present, the heat is lost to atmosphere. “The heat we are working on at the moment is dispersed to atmosphere but we are looking at it to warm up the tanks to make the soft cheese which will in turn be used to make the permeate which goes to the plant. This means we will have a FORVHG ORRS SURFHVV :H DUH ORRNLQJ WR GR WKDW ODWHU WKLV \HDU o 2Q WKH ĂžQDQFLDO VLGH WKH SODQW LV EUHDNLQJ HYHQ DW SUHVHQW KRZHYHU LI %9 'DLU\ FDQ XWLOLVH WKH KHDW 0U 0F,QQHV LV FRQĂžGHQW LW ZLOO EH D nVROLG SURĂžW PDNHUo n, WKLQN RWKHU manufacturers should be taking advantage of this and using WKLV WHFKQRORJ\ o KH DGGV %9 'DLU\ LV QRW WKH RQO\ RQH 6WDSOHV 9HJHWDEOHV RQH RI WKH ODUJHVW VXSSOLHUV RI EUDVVLFDV q FDEEDJH FDXOLĂ&#x;RZHU EURFFROL %UXVVHOV VSURXWV q IHHGV LWV $' SODQW RQ LWV Lincolnshire site with out-of-spec vegetables, dual crops VXFK DV VZHHWFRUQ DQG HQHUJ\ FURSV 7KH ĂžUP XVHV WKH

HQHUJ\ IURP WKH IDFLOLW\ WR SRZHU LWV SDFNKRXVH DQG WR VHOO to other consumers through the grid. It also uses the heat on-site. 6WDSOHV 9HJHWDEOHV VD\V WKH ZKROH SURMHFW XVHV D FORVHG ORRS V\VWHP ZKLFK LV EDVHG RQ D VXVWDLQDEOH F\FOH WKH SURGXFW WKDW VWDUWV RQ WKH IDUP ĂžQLVKHV RQ WKH IDUP 7KH waste generated on the farm is used to power operations within the business while the digestate is spread to the land as a soil improver. 2YHUDOO $' IDFLOLWLHV R˧HU WKH 8. WKH SRWHQWLDO WR ERRVW GRPHVWLF UHQHZDEOH HQHUJ\ SURGXFWLRQ ZKLFK VRRQ ZLOO EH PRUH FRVW H˨FLHQW DV JULG SDULW\ VWHSV HYHU FORVHU As more feedstock becomes available and the number of SODQWV LQFUHDVH WKLV SRWHQWLDO ORRNV OLNHO\ WR EH PD[LPLVHG :KLOH $' PD\ QHYHU EH DEOH WR PHHW WKH 8.mV HQHUJ\ QHHGV DORQH LW GRHV KDYH DQ LPSRUWDQW UROH WR SOD\ ZLWK WKH DGGHG ERQXV RI DOVR R˧HULQJ D VXVWDLQDEOH URXWH IRU WKH GLVSRVDO of food waste.

HOW DOES ANAEROBIC DIGESTION WORK? Anaerobic digestion (AD) is the breakdown of organic matter in the absence PG PYZHFO *O B TUPNBDI MJLF UBOL UIF NBUFSJBM JT FĘŽFDUJWFMZ EJHFTUFE BOE is broken down into biogas (a mixture of carbon dioxide and methane) and a nutrient-rich digestate. The biogas can be burned to produce heat and electricity and the digestate, which comes in liquid and solid form, is most commonly used as a fertiliser. AD can be used to treat sewage, farm and food wastes.

A food waste alternative that’s easy to stomach. See what we could save you at www.refood.co.uk or call 0800 011 3214.

34 RETAIL ENVIRONMENT | MAY 2013

“Demand for food waste recycling solutions is growing amongst businesses at every stage of the food chain. The use of AD plants such as ReFood provides food producers and retailers with D FRVW H˧HFWLYH sustainable alternative to the use of environmentally harmful options VXFK DV ODQGĂžOO RU LQFLQHUDWLRQ Æ VD\V 3KLOLS 6LPSVRQ commercial GLUHFWRU 5H)RRG

S nd Se ndin in ng fo f od d was a te to la and n filll do do oes esn’ es n’tt m ke ma k se en nse e com mme m rc cia allly y,, soc cia all l y or envi en vironm vi viro ronm ro nmen e ta all lly. y.. ReF y eFoo o d, d the e UK K’’s le ead a in ng food food fo d was aste e re ec cy yc cliing ng spe eci c al a is ist, t, pro ovi vide des de es ag grree eene er, r saffer er and nd che h a ap per e altter erna na n ative tive ti ve.. Ou O ur na nati to on nwi w de e net etw wo ork of c cu uttttiin ngg ed edge dg ge e AD pla lant n s pr prov ovid ovid ide e a un niq que u , se ecu cure *Fi Fiigur gure e ba ase ed on Apri prill 2013 3 la andfi ndfill ll ratte vs. vs. s v vol o ume e we w igh ght ght gh

end-to en d-tto do-e -end nd sol nd ou uttio ion n th hat at con nv ve ertts food fo ood d wa w asstte in nto o re en ne ew wab able e ene erg rgy, y, cutts your y, yo y ourr ca arrb bon n foo ootp print rintt, an ri nd re redu d ce du ces fo ood od wasste t diisp d spossal al costs ossts by up o p to 40 40%* in n the e pro oce essss. S e wh Se what we co ou ulld sa s ve e you at www. ww w re efo ood od.c co. o.uk u or ca uk c ll l 0800 80 0 01 0 1 32 3 14 4.

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The dark horse $FURVV WKH ZRUOG ELOOLRQV of rooftops and open spaces lie sparse and overlooked, R˧HULQJ PLQLPDO RU negative environmental EHQHĂžW 0DQ\ RI WKH ODUJHVW EXLOGLQJV DUH KRPH WR UHWDLOHUV ZKR FRXOG EH transforming spaces the VL]H RI IRRWEDOO SLWFKHV LQWR solar power platforms. While many have done just this, a reticence lingers over the majority of the industry. Charlotte Owen explores the reasons for this /RZ KDQJLQJ IUXLWV VXFK DV /(' OLJKWLQJ UHIULJHUDWRU GRRU LQVWDOODWLRQ DQG VLPSOH HQHUJ\ H˨FLHQF\ VFKHPHV DUH EHFRPLQJ FRPPRQSODFH in the retail sector. The upfront investment isn’t backbreaking; the payback is short. In the midst of economic downturn and other new challenges WR D˧HFW EXVLQHVV WKH ODVW WKLQJ UHWDLOHUV PD\ FRQVLGHU LV D UHQHZDEOH HQHUJ\ WHFKQRORJ\ WKDW R˧HUV D SD\EDFN SRWHQWLDOO\ XS WR VHYHQ \HDUV ODWHU $ IHZ \HDUV DJR WKH UDWH RI JRYHUQPHQW VXEVLGLHV ZHUH DWWUDFWLYH SURPSWLQJ PRUH EXVLQHVV OHDGHUV WR ORRN XSZDUGV DQG H[SORUH WKH XVH RI WKH VSDFH EHWZHHQ WKH VN\ DQG WKH FHLOLQJ ,QVWDOODWLRQ PRUHRYHU ZDV UHJDUGHG DV D SRWHQWLDOO\ LQFRPH JHQHUDWLQJ EXVLQHVV YHQWXUH LQ WKH 8. H[FHVV solar energy can still be sold back to the national grid. 'HVSLWH V\VWHP FRVWV DFWXDOO\ GURSSLQJ q GXH WR FRPSHWLWLRQ PDLQO\ IURP &KLQD DV ZHOO DV LQFUHDVHV LQ SURGXFWLRQ q FXWV LQ )HHG LQ 7DUL˧V ),7 D VFKHPH LQWURGXFHG LQ $SULO WR UHZDUG UHQHZDEOH HOHFWULFLW\ JHQHUDWLRQ IRU VRPH PDGH VRODU D OHVV DWWUDFWLYH RSWLRQ $FFRUGLQJ WR WKH %ULWLVK 5HWDLO &RQVRUWLXP %5& WKLV FRQWULEXWHG WR nD ODFN RI WUXVW LQ WKH PDUNHW WKDW WKH SULFH LV UREXVW DQG ORQJ WHUPo /RJLVWLFDOO\ LW PD\ QRW HYHQ EH SRVVLEOH RU MXVWLĂžDEOH IRU VRPH UHWDLOHUV WR GHSOR\ WKH WHFKQRORJ\ 7KH SURSHU IXQFWLRQLQJ RI VRODU SDQHOV LV KLQGHUHG E\ D QXPEHU RI IDFWRUV LQFOXGLQJ WKH VXUURXQGLQJ ODQGVFDSH HQYLURQPHQWDO SROOXWDQWV FORXG FRYHU DQG GDUNQHVV 0RUHRYHU LQ PDQ\ FDVHV SODQQLQJ SHUPLVVLRQ PD\ EH UHTXLUHG WR ĂžW DQ\WKLQJ WR WKH RXWVLGH RI D EXLOGLQJ WKH \LHOG PD\ EH WRR ORZ WR ZDUUDQW WKH RSHUDWLRQV RQVLWH RU WKH UHWDLOHU LV RQO\ OHDVLQJ WKH EXLOGLQJ $V VXFK PDQ\ UHWDLOHUV DUH ORRNLQJ DW VRODU IRU WKHLU KHDG R˨FHV DQG EDFN R˨FH VWD˧ ORFDWLRQV EXW QRW necessarily for operational sites.

36 RETAIL ENVIRONMENT | MAY 2013

Frontrunners Despite the challenges and feasibility problems associated with solar installation, a number of retailers have pushed ahead with grand solar plans, recognising that despite a cut in subsidies, because system and framework costs have dropped, capital outlay could even be less. Capital outlay, according to Steve Bingham, business development manager at the UK’s leading solar energy company, Solar Century, is “a quarter less than it was two years ago.� In the near future energy price hikes coupled with carbon reduction programmes, for example, will make solar installation a more viable option, says Mr Bingham. In his experience, “more and more retailers are looking at [solar power]�, particularly those that own their buildings. Power Purchasing Agreements (PPAs) are also becoming more commonplace as a way of reducing carbon emissions without the need for large capital outlay.

33$V DUH D ĂžQDQFLDO DUUDQJHPHQW LQ ZKLFK D WKLUG SDUW\ GHYHORSHU owns, operates, and maintains the photovoltaic (PV) system, and a host customer agrees to site the system on its roof or elsewhere on its property and purchases the system’s electric output from the solar services provider for a predetermined period. Sainsbury’s is currently leading the way with retail uptake of solar power. As part of its ‘20 by 20 Sustainability Plan’, the supermarket giant installed 69,500 new solar panels to generate 16 megawatts 0: RI SRZHU HQRXJK IRU KRPHV RU n PLOOLRQ FXSV RI WHDo The solar power will reduce Sainsbury’s total CO2 emissions by an estimated 6,800 tonnes per year and each store’s energy consumption as well as delivering energy cost savings. The strategy is part of the supermarket’s broader target of an absolute carbon reduction of 50% by 2030.

MAY 2013 | RETAIL ENVIRONMENT 37

ENERGY

We believe the retail sector should take another look at solar energy as a viable way to reduce its impact on the environment – Sainsbury’s

Global solar PV demand is set to advance by 2GW to 31GW in 2013 compared to the previous year, thanks in SDUW WR ĂžUP &KLQHVH GHPDQG according to market research analysts Solarbuzz

Dispelling doubts that solar power installation is a bad option for business Justin King, chief executive of Sainsbury’s said: “This solar rollout is another big step forward. It makes sense for us - it’s good for the environment and for our business and we are actively looking to install more panels. “We already produce far more solar power than most commercial solar farms. We believe the retail sector should take another look at solar energy as a viable way to reduce its impact on the environment. “Big contracts like this support job creation in the renewable energy sector and are essential for our solar industry to thrive. We believe that we’ll see the cost of solar energy reaching parity with the grid on commercial installations like this in the next two and four years, and that may well herald a new boom in the solar industry.â€? The Body Shop has also installed one of the UK’s largest solar PV installations, at their headquarters in Littlehampton. Despite the short deadline of the FIT reductions, which saw many businesses pull out of similar schemes, The Body Shop completed the installation before the deadline. Their system generates 25% of their HQ energy needs and will cut their carbon emissions by 650 tonnes per year, it says. The cosmetics company says the installation even inspired a number of employees to install solar PV in their own homes. The IKEA Group too is investing heavily in this direction. Some â‚Ź1.5 billion will be invested in wind and solar power by 2015 as part of the Group’s bid to meet all its energy needs from renewable sources by 2020. The plans come as part of an overarching company strategy to “take the lead in developing and promoting products and solutions that help customers save or generate energy, reduce or sort waste, use less or recycle water at the lowest possible priceâ€?, it says. Some 342,000 solar panels have already been installed on buildings around the world, including 39,000 in UK stores with more to follow. Another success story can be found at the Grays Shopping Centre in

38 RETAIL ENVIRONMENT | MAY 2013

Essex. Rockspring Property Investment Managers, in conjunction with Ellandi LLP and Syzygy Renewables, in 2012 installed a 15,000 sq ft solar array on the roof of the building. Approximately 200 solar panels will produce around 45,000kWh per year, delivering potential savings of around 600 tonnes of CO2 over the life of the project. The scheme will deliver enough electricity to power the shopping centre’s car park for half of the year. Under current health and safety regulations, the centre is required to provide 24 hour lighting. The group has also secured planning for solar projects at two other Rockspring retail outlets; The Dolphin Centre in Romford, and the Marlands Shopping Centre in Southampton.

Government support Despite these success stories, changes made to the FITs in late 2011, announced with extremely VKRUW WLPHVFDOHV nVLJQLĂžFDQWO\ GDPDJHG EXVLQHVV FRQĂžGHQFH LQ WKH UHOLDELOLW\ RI *RYHUQPHQW SROLF\ and reducing investmentâ€?, according to the BRC. This led to a number of major retailers pulling out of ambitious solar energy projects. Primark, for example, mulled delivering a carbon neutral store at its East Ham development implementing as many carbon saving strategies as possible, including using solar energy. It concluded however, the technologies needed to make the store carbon neutral did not deliver a payback within Primark’s investment policies and the plan was dropped. During planning, details of FITs were limited, said the retailer. Now that they have been launched and with the future introduction of Renewable Heat Incentives of technologies such as biomass, solar water heating and ground source heat pumps, Primark is reconsidering greater future use of renewables, according to the Carbon Trust, which the retailer approached in 2008 for advice on developing a new approach to energy consumption. “If a FIT of 26 p/kWh had been available on the proposed PV array for East Ham, while the renewables would have a higher capital cost than the CCHP technologies considered, the revenue from FITs would have provided a more rapid payback period. It would have also saved more carbon emissions than CCHP,â€? explains Primark. Tesco had also considered an ambitious solar project – 1MW arrays of PV cells on about half a dozen distribution centres across the country – but put plans on ice last year. The retail giant is still mulling whether to install solar panels at its distribution centres as part of its plan to become a zero carbon business by 2050, according to industry insiders.

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ENERGY

“Changes made to the FITs in late 2011, announced with extremely short timescales, VLJQLĂžFDQWO\ damaged business FRQĂžGHQFH LQ the reliability of Government policy and reducing investmentâ€?

Another retailer to be rocked by changes to the FITs is ASOS. In March 2011, the clothing giant PRYHG LQWR D QHZ VWDWH RI WKH DUW IXOĂžOPHQW FHQWUH in Grimethorpe, Barnsley. As well as being a PRUH HQHUJ\ H˨FLHQW EXLOGLQJ WKH URRI VSDFH provided ample opportunity to install solar panels. However, after months of conversations between ASOS and potential partners, the plan was put on hold after the government announced changes to the FITs. “The uncertainty has made LW YHU\ GL˨FXOW WR PDNH ORQJ WHUP LQYHVWPHQWV in this area. It has led companies to question the government’s commitment to a long term alternative energy strategy and its role in moving to a more sustainable economy,â€? says the BRC in its latest report.

Outlook Since November 2012, reduced rates (degression) for new solar PV installations under the FIT scheme will occur every three months depending on the DPRXQW RI 39 GHSOR\HG )RU VRODU 39 WKH ĂžUVW

reduction is May, followed by another cut in July. “Under the Renewables Obligation (RO) Order, banding levels are reviewed every four years so renewable developers can continue to receive the appropriate level of support when market conditions and innovation within sectors change,â€? according to a Department of Energy and Climate Change (DECC) spokesperson. Whether or not this legislative uncertainty will D˧HFW UHWDLOHUVm ORQJ WHUP SODQV WR XVH VRODU SRZHU remains to be seen. Of course economics will be a factor but issues such as logistics and even a dogged reluctance to embrace non-traditional technologies for the short-term will also play a part LQ D˧HFWLQJ UHWDLO EHKDYLRXU 7KRVH WR KDYH DOUHDG\ made the leap will no doubt reap the dividends as energy prices rise and renewables reach grid parity. Whether payback comes in three or seven years, well-promoted success of the projects could set in motion a replicable trend that will likely ripple through the entire sector wherever it can be applied.

FIT payment rate table Description

FIT Year 4 2013/14 For eligible installations with an eligibility date on or after February 1 2013 and before May 1 2013 (p/kWh)

For eligible installations with an eligibility date on or after May 1 2013 and before July 1 2013

Solar PV with total installed capacity of 4kW or less, where attached to or wired to provide electricity to a new building EHIRUH ĂžUVW RFFXSDWLRQ

Higher rate Middle rate Lower rate

15.44 13.90 7.10

Higher rate Middle rate Lower rate

15.44 13.90 7.10

Solar PV with total installed capacity of 4kW or less, where attached to or wired to provide electricity to a building which is already occupied

Higher rate Middle rate Lower rate

15.44 13.90 7.10

Higher rate Middle rate Lower rate

15.44 13.90 7.10

Solar PV (other than stand-alone) with total installed capacity greater than 4kW but not exceeding 10kW

Higher rate Middle rate Lower rate

13.99 12.59 7.10

Higher rate Middle rate Lower rate

13.99 12.59 7.10

Solar PV (other than stand-alone) with total installed capacity greater than 10kW but not exceeding 50kW

Higher rate Middle rate Lower rate

13.03 11.73 7.10

Higher rate Middle rate Lower rate

13.03 11.73 7.10

Solar PV (other than stand-alone) with total installed capacity greater than 50kW but not exceeding 100kW

Higher rate Middle rate Lower rate

11.50 10.35 7.10

Higher rate Middle rate Lower rate

11.10 9.99 6.85

Solar PV (other than stand-alone) with total installed capacity greater than 100kW but not exceeding 150kW

Higher rate Middle rate Lower rate

11.50 10.35 7.10

Higher rate Middle rate Lower rate

11.10 9.99 6.85

Solar PV (other than stand-alone) with total installed capacity greater than 150kW but not exceeding 250kW

Higher rate Middle rate Lower rate

11.00 9.90 7.10

Higher rate Middle rate Lower rate

10.62 9.55 6.85

Solar PV (other than stand-alone) with total installed capacity greater than 250kw

7.10

6.85

Stand-alone (autonomous) solar PV (not attached to a building and not wired to provide electricity to an occupied building)

7.10

6.85

EXPORT TARIFF

4.64

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40 RETAIL ENVIRONMENT | MAY 2013

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Closing

the loop

The John Lewis Partnership’s head of waste Mike Walters is passionate about reducing the impact of his business on the environment. He recently told delegates at a conference in Norwich about the company’s approach to waste and recycling. Will Date reports

42 RETAIL ENVIRONMENT | MAY 2013

For Mike Walters, recycling and waste operations manager at retail giant the John Lewis Partnership, managing the estimated 60,000 tonnes of waste generated by the more than 300 John Lewis and Waitrose stores across the UK each year is very much a ‘hands on’ job. Speaking in front of an invited audience of business owners and community group organisers earlier this year at a session organised by Norfolk county council, titled ‘Innovation in Waste Management’ Mike outlined his company’s accountability-based approach to waste management. The company, as is common for brands with the prestige of a market leader such as John Lewis, has FRPPLWWHG WR VHQGLQJ ]HUR ZDVWH WR ODQGĂžOO E\ ZLWK DQ LQWHULP WDUJHW RI ODQGĂžOO GLYHUVLRQ E\ WKH HQG of 2013, but Mike is keen to ensure that this is not seen simply an empty platitude. n2XU WDUJHW LV WR VHQG ]HUR ZDVWH WR ODQGĂžOO o KH WROG delegates at the session in January. “My contractors say it could be 2020 when we can honestly say we are zero waste. I could do it now but it is about retaining ownership right WKURXJK WR WKH HQG o The ‘ownership’ philosophy that Mike has instilled DFURVV WKH FRPSDQ\ LQYROYHV D ĂžYH SURQJHG ZDVWH management strategy, which sees waste separated at source EHIRUH LW LV WKHQ WUDQVIHUUHG WR RQH RI ĂžYH SURFHVVRUV HDFK RI ZKLFK KDQGOHV D VSHFLĂžF ZDVWH VWUHDP IRU -RKQ Lewis across the whole of the UK. “I have been working to consolidate our contract base because we had so many

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Plastic waste, which comprises around IRRG ZDVWH HYHU\WKLQJ HOVH EHFRPHV PRUH VWUDLJKWIRUZDUG 3,000 tonnes of q LW WHQGV WR FRQWDPLQDWH HYHU\WKLQJ HOVH LQ WKH ELQV warehouse packaging, q RQFH ZH VRUWHG WKDW RXW DOO ZH ZHUH OHIW ZLWK ZHUH SDOOHW ÞOPV DQG ÂEDJV FDUGERDUG SODVWLF DQG SDSHU o for life’ per annum is SURFHVVHG E\ /LYHUSRRO 0HDQZKLOH ORRNLQJ XS WKH ZDVWH KLHUDUFK\ WKH EDVHG UHF\FOLQJ ÞUP SDUWQHUVKLS ZRUNV ZLWK IRRG UHGLVWULEXWLRQ FKDULW\ Centriforce )DUH6KDUH WR HQVXUH WKDW FRQVXPDEOH IRRG WKDW FDQ QR ORQJHU EH VROG LV HDWHQ 0LNH FRPPHQWHG n$W WKH HQG RI HDFK GD\ RXU VKRSV FDQ ZRUN ZLWK )DUH6KDUH WR GLVWULEXWH VXUSOXV IRRG WR PDNH VXUH LW JHWV FRQVXPHG 7KHUH LV IRRG WKDW LV SDVW LWV GDWH EXW ÞQH WR EH HDWHQ EXW ZH FDQmW GR DQ\WKLQJ ZLWK LW o +RZHYHU KH DFNQRZOHGJHG WKDW ZKLOH WKLV LV DQ LGHDO VROXWLRQ WR IRRG ZDVWH WKH FRPSDQ\ LV DOVR NHHQ WR HQVXUH WKDW LW SURWHFWV LWV VWDWXV q DQG HQVXULQJ VSRLOHG IRRG LV QRW FRQVXPHG LV YLWDO +H DGGHG n:H KDYH JRW WR EH FDUHIXO , NQRZ KRZ ORQJ LW KDV WDNHQ XV WR EXLOG RXU UHSXWDWLRQ DQG , FKHULVK WKH ZD\ FXVWRPHUV ORRN XS WR XV q LW LV DERXW GRLQJ WKH ULJKW WKLQJV WR GHOLYHU RQ RXU FXVWRPHUVm H[SHFWDWLRQV o

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MAY 2013 | RETAIL ENVIRONMENT 43

A ‘Waste’ of Space? Lack of space for efficient waste management is a big issue for Shopping Centres. Grundon provides a single-source solution for all major waste types, tailored to the space available.

Mixed recyclables Landfill diversion - Energy from Waste Food waste Compactors, static or mobile Wheeled bins for extra mobility Cardboard & plastic bale collection Rebates available Performance reports Call 01753 764959 or e-mail: info@grundon.com for details

By Appointment to Her Majesty The Queen Waste Management Grundon Waste Management Ltd Colnbrook

RETAIL ENVIRONMENT MAY 2013 - Issue 1

retailenvironment.co.uk

BUSINESS SUSTAINABILITY FOR RETAIL PROFESSIONALS AND SUPPLIERS

Business sustainability for retail professionals and suppliers

To advertise here please call Danny Henderson on 020 7633 4521 or email danny.h@ retailenvironment.co.uk

Thirsty business: water drips to the core of retail sustainability

NO PREMIUM ON ETHICS – THE CO-OPERATIVE INTERVIEW | COMMUNITY BENEFIT: THE LIVERPOOL ONE STORY | POORAN DESAI COLUMN | SOLAR POWER: THE DARK HORSE | LED: THE FUTURE OF LIGHTING | ANAEROBIC DIGESTION HEATS UP | REVERSED LOGISTICS TURNAROUND | FLEET FUEL EFFICIENCY | JOHN LEWIS RECYCLING CRACKDOWN | SUSTAINABLE TECHNOLOGY SPOTLIGHT

RESOURCES

That’s a wrap The Waste & Resources Action Programme is looking to debunk a common misconception that packaging is “bad” and prove that it can actually help reduce household food waste. Amy North reports Packaging is vital. Not only does it keep the products fresh and XVDEOH LW DOVR R˧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ÞUH IRU FUHDWLQJ H[FHVV ZDVWH WKURXJK WKH XVH RI SDFNDJLQJ D UHSRUW SXEOLVKHG E\ WKH :DVWH 5HVRXUFHV $FWLRQ 3URJUDPPH :5$3 VKRZV WKDW WKH FRUUHFW XVH E\ FRQVXPHUV FRXOG DFWXDOO\ KHOS UHGXFH IRRG ZDVWH LQ WKH KRPH 1R GRXEW D FRQWURYHUVLDO LGHD WR VRPH WKH UHSRUW HQWLWOHG l&RQVXPHU $WWLWXGHV WR )RRG :DVWH DQG )RRG 3DFNDJLQJm KLJKOLJKWV WKH QHHG WR XWLOLVH SDFNDJLQJ LQ WKH KRPH UDWKHU WKDQ WKURZLQJ LW DZD\ DV VRRQ DV WKH VKRSSLQJ LV XQSDFNHG LQ D ELG WR KHOS UHGXFH WKH DPRXQW RI IRRG HQGLQJ XS LQ WKH ELQ $QG ZLWK DSSUR[LPDWHO\ RI KRXVHKROG IRRG ZDVWH DULVLQJ IURP SURGXFWV ZKLFK DUH QRW XVHG LQ WLPH DW D FRVW RI z ELOOLRQ WKHUH LV D YDOLG DUJXPHQW IRU ERWK UHWDLOHUV DQG FRQVXPHUV WR WDNH UHVSRQVLELOLW\ IRU WKH SURGXFWV DQG KHOS UHGXFH ZDVWH 7KH UHVHDUFK LQ WKH UHSRUW ZDV SURGXFHG LQ SDUWQHUVKLS ZLWK WKH ,QGXVWU\ &RXQFLO IRU 3DFNDJLQJ DQG WKH (QYLURQPHQW ,1&3(1 WKH 3DFNDJLQJ )HGHUDWLRQ WKH )RRG DQG 'ULQN )HGHUDWLRQ WKH .HQW :DVWH 3DUWQHUVKLS DQG WKH %ULWLVK 5HWDLO &RQVRUWLXP %5&

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RESOURCES

Used in the right way packaging can present a number of opportunities, including cutting food waste

Key points highlighted in the research n $POTVNFS DPOĂ˜ EFODF BSPVOE TUPSJOH GPPE JT IJHI CVU DBO CF NJTQMBDFE BT UIF JOGPSNBUJPO PO MBCFMT BOE IPX UIFZ BSF VTFE DPVME CF NPSF FĘŽ FDUJWF

homes. A range of innovative products to help extend the home-life of food and also reduce the amount of packaging used have been LQWURGXFHG E\ UHWDLOHUV LQFOXGLQJ XVLQJ GL˧ HUHQW materials; vacuum packing; and introducing more resealable packs. One example of innovation to reduce food waste is the ‘It’s Fresh!’ strip, developed by Food Freshness Technology, which removes the ripening hormone ethylene and helps to keep fruit and vegetables fresher for longer. It has been applied by retailers to a variety of goods, such as Marks & Spencer’s strawberries and Tesco’s avocadoes. Discussing the work that has been undertaken, Ms Ellison says: “I hope this research helps to end the demonisation of packaging. We have long said that appropriate use of packaging preserves food and reduces waste. Grocery retailers have already achieved notable reductions in food and packaging waste through working with WRAP on the Courtauld Commitment targets and the Love Food Hate Waste campaign. This report should stimulate further reductions in food waste by promoting the role that packaging plays in keeping food fresher for longer in the home.â€? She also highlights the work done to improve the labelling of products to make it clearer to consumers when the food is safe to eat, such as the roll out of ‘best before’ and ‘use by’ dates. 'HVSLWH UHWDLOHUVm H˧ RUWV PDQ\ FRQVXPHUV believe keeping food in packaging at home leads to it spoiling more quickly. The research shows that just 13% of consumers feel packaging has a role to play protecting food in the home. In addition, over half of the 4,000 respondents say that it uses too much material and is bad for the environment. It DOVR QRWHV WKDW FRQVXPHUV IHHO FRQĂž GHQW DERXW KRZ WKH\ VWRUH IRRG DW KRPH KRZHYHU WKLV FRQĂž GHQFH may be misplaced with only 22% of consumers looking at storage guidance on packaging.

46 RETAIL ENVIRONMENT | MAY 2013

WRAP says to help drive down waste food, retailers, manufacturers and trade associations need to raise awareness with their consumers about these innovations in packaging, food labelling and design.

Campaign Retailers are taking further action following the publication of the report in March, with communications campaign ‘Fresher for Longer’ which was launched alongside it. Leading the way was M&S which rolled out visual aids and messages to its shoppers to demonstrate the important role packaging can play. The campaign forms part of WRAP’s successful nationwide scheme Love Food Hate Waste. It demonstrates that packaging keeps food fresher for longer but also protects food in the home. Retailers, councils and brand-owners are encouraged to join in and promote the message. Commenting on the campaign, David Bellamy, environment policy manager at the Food and Drink Federation, adds: “We believe the ‘Fresher IRU /RQJHUm FDPSDLJQ ZLOO Ăž QDOO\ EULQJ KRPH WR consumers that good packaging does actually save waste.â€? Overall, it is hoped the research and the campaign will help consumers make small changes in their behaviour towards packaging and continued innovation, which will not only keep the food fresher for longer, but will save money and reduce food waste. The research concludes: “Industry is already doing a lot to optimise what is on the label, and through innovation to extend the life of food. It seems that small changes in behaviour could make XVH RI WKHVH WR GHOLYHU WKH EHQHĂž WV FRQVXPHUV VWDWH they are looking for – keeping food fresher for longer, saving money and reducing the impact of food on the environment.â€?

n 5IFSF JT SFDPHOJUJPO UIBU GPPE SFUBJMFST BOE NBOVGBDUVSFST IBWF NBEF QSPHSFTT JO SFDFOU ZFBST UP SFEVDF UIF BNPVOU PG QBDLBHJOH BOE FWFO UIPTF XIP DPOTJEFS QBDLBHJOH UP CF B NBKPS FOWJSPONFOUBM JTTVF IBWF OPUFE QSPHSFTT • Consumer concern BCPVU QBDLBHJOH SFEVDFT JO SFTQPOTF UP NPSF JOGPSNBUJPO XIFSFBT DPODFSO BCPVU GPPE XBTUF JODSFBTFT n 5IFSF JT B TUSPOH DPSSFMBUJPO CFUXFFO DPODFSOT BCPVU QBDLBHJOH NBUFSJBMT BOE IPX FBTZ JU JT UP SFDZDMF UIFN BU IPNF 5IF IBSEFS JU JT UP SFDZDMF UIF NPSF DPODFSO JT FYQSFTTFE BOE n .BOZ DPOTVNFST EP OPU SFDPHOJTF UIBU QBDLBHJOH QSPUFDUT GPPE JO UIF IPNF IPXFWFS UIFZ EP BDLOPXMFEHF UIBU JU QMBZT BO JNQPSUBOU SPMF JO LFFQJOH JU TBGF PO JUT XBZ UP BOE JO UIF TUPSF

Advertisement Feature

LED Lighting enriches the retail experience and slashes energy bills MHA Lighting, based in Greater Manchester, uses two-thirds of the energy of its closest competitors and is helping retailers improve their customers’ experience, whilst slashing energy bills. The award-winning lighting specialist’s patented waveguide technology uses 80% the energy of traditional fluorescent fittings - cutting carbon emissions by the equivalent amount. Their fully-sealed units do not attract dust or insects making them the most hygienic option for any supermarket or food retailer. At Tout’s Budgens in Cheddar, MHA Lighting replaced traditional fluorescents with 84 of their unique TiLite fittings from its patented product range. A further 38 LED down lighters were installed in the store’s Subway concession (over tables) and in the pharmacy areas. The new installations have provided Tout’s Budgens with energy savings of £89,539 over the product’s lifetime, whilst saving 567 Co2 tonnes. The installation not only achieves high colour rendering of 80CRI with 4500 kelvin – the optimal colour for displaying produce – but has cut lighting energy costs and Co2 production by 65%. The lighting system is also extremely low maintenance and will run for 60,000 hours of continuous use. In the case of Tout’s Budgens 18 hour a day operation, the lights will not need replacing for nine years, saving an added £12,880 on routine maintenance. The lack of heat given off by LED lighting allows further energy savings to be made through reduced use of air conditioning systems. The machines do not have to work as hard to cool down additional heat in the shop, which is beneficial for open refrigerators.

The store’s security was improved with the removal of the old fluorescent lighting fittings. The LED lighting allows for a clearer identification of suspects and reduces flicker on CCTV monitors. Philip Tout, owner Tout’s Budgens, said: “We chose to make the switch to LED lighting as part of our commitment to improving the customer experience and reducing the carbon footprint of the business. MHA Lighting provided a LED lighting solution that not only improves lighting levels but reduces our on-going energy costs and equivalent Co2 emissions. We are delighted with the results and are already getting positive feedback from our customers about how great the new store looks and the feel of the store created by the light. All our stores stock the best quality fresh produce from local growers and the LED lighting really enhances

the appearance of our fruit and veg and butchery offering.”

How does the technology work? MHA is the only lighting manufacturer to use waveguide technology to shine light sideways into an encapsulation – not directly outwards. This avoids direct contact with the eye and provides a safe and efficient light output. The patented waveguide technology offers distinct advantages over other LED manufacturers as it allows the company to replicate the light quality and uniformity of traditional lighting. MHA also use acrylic rods to amplify and control the light output, reducing the number of LEDs required. This means they can use high power LEDs, draw less current and have no need to diffuse the output.

For more information please call 01942 887 400, visit www.mhalighting.co.uk or email sales@mhalighting.com

DESIGN

A bright future

As environmental and sustainable practices become more prominent, retailers are increasingly looking at ways to save energy and money. One such route they are taking is using LED lighting. Amy North takes a look at this emerging trend

48 RETAIL ENVIRONMENT | MAY 2013

Good lighting is everything. It creates ambience, makes an environment warm and inviting and most importantly makes SURGXFWV MXPS R˧ WKH VKHOYHV KRSHIXOO\ LQWR WKH KDQGV RI the customers. Retailers go to great lengths to ensure their stores are welllit to create the perfect atmosphere. However with the price of energy rising and opening hours extending, keeping stores bright unfortunately equates to increased costs. One way a number of major retailers are combatting this is through the use of LEDs. .QRZQ IRU LWV KLJK HQHUJ\ H˨ FLHQF\ DQG ORQJ OLIH /(' OLJKW emitting diodes) lighting is becoming more widespread. Philips, the ZRUOGmV ODUJHVW OLJKWLQJ PDQXIDFWXUHU UHSRUWHG D MXPS LQ Ăž UVW quarter LED sales from a year earlier with the bulbs now representing 23% of its lighting sales. Household names including Morrisons, Tesco and Waitrose are all using the technology. And while the initial costs of LEDs are higher than those of other lamps, retailers could save money on energy and maintenance in the long term.

Philips used LEDs to light up Selfridges in London

With LEDs “you are going to save a lot of money on your electricity bill and there should be no maintenance. I could also argue that they create a more pleasant environment because they don’t throw out lots of heat. If you put the right LED solution in then you can create a very high quality light scheme.â€? However, he advises retailers to research to ensure they are getting a high-quality product. While technology used in LEDs has come a long way over the last decade, Mr Tapsell warns that there are still cheap, low quality products available on the market which is wavering people’s trust in good LEDs. Mr Tapsell says banks and the Carbon Trust are keen to be involved in projects such as these, meaning retailers could get ĂžQDQFLDO VXSSRUW WR KHOS WKHP UROO RXW /('V +H VD\V n<RX ZLOO KDYH to make a capital investment but you are going to get that back in the next three years and after that you are making a lot of money.â€? He adds that even small retailers could save tens of thousands of pounds over the life time of the product. Looking forward, Mr 7DSVHOO LV FRQĂžGHQW WKDW /(' ZLOO VRRQ EHFRPH WKH PDLQ FKRLFH RI retailers for both commercial and environmental reasons.

Choice

But not everyone not is jumping on this brightly lit bandwagon. In some cases it comes down to money; in others, retailers have VLPSO\ EHHQ UHOXFWDQW WR VZLWFK IURP WKHLU IDLWKIXO Ă&#x;XRUHVFHQW DQG halogen bulbs. So do the potential savings outweigh the risks?

BeneďŹ ts Phil Tapsell, sales director at Greater Manchester-based MHA Lighting believes they do. Aside from the energy savings, he VD\V /(' OLJKWLQJ KDV DGGLWLRQDO EHQHĂžWV RYHU LWV Ă&#x;XRUHVFHQW counterparts. However he notes that retailers are reticent to make any changes if they could have a negative impact on their sales. He says: “From a retailer’s perspective obviously everything they need is a high quality uniformity of light with exceptional colour rendering. In a retail environment lighting is everything. They want to make a nice environment for the customers, to make sure light washes across all of the products and that there are no gloomy areas.â€?

Choice in the LED market, according to Rowena Preiss, creative director at Philips, is another aspect to make things harder for the retailer. Looking at how the technology has transformed over the last few years, she says: “I think the awareness around what the energy EHQHĂžWV FDQ EH KDV VLJQLĂžFDQWO\ JURZQ RYHU WKH ODVW WZR \HDUV :KHQ /('V ĂžUVW VWDUWHG HPHUJLQJ JRLQJ EDFN WHQ \HDUV WKH\ ZHUH so expensive that it wasn’t worth looking at. We have now reached the tipping point where if you make an investment the paybacks are TXLFN ĂžQDQFLDOO\ LW PDNHV D ORW RI VHQVH WR PDNH WKDW VZLWFK o Having been around for 125 years, Philips’ reputation precedes it. Being a household name in lighting means it has worked with some of the top retailers, having designed and rolled out LED displays to Selfridges, Marks & Spencer and The Co-operative. :KLOH 0V 3UHLVV LV D ĂžUP DGYRFDWH RI /('V VKH VD\V WKH OLQJHULQJ stigma attached to it means some retailers may be reluctant to use it. 6KH DGGV WKDW VRPH FRPSDQLHV KDYH KDG WKHLU ĂžQJHUV EXUQHG E\ WKH technology as “no-name manufacturersâ€? release cheaper products LQWR WKH PDUNHW ZLWK EROG FODLPV DERXW LWV OLIHWLPH DQG EHQHĂžWV RQO\ to leave their customer with a failing product. For those seriously thinking about rolling out or trialling LEDs, Ms Preiss advises that retailers engage a professional lighting designer to discuss what the best approach is for them. And for WKRVH ORRNLQJ WR UHWURĂžW D VWRUH VKH VD\V UHWDLOHUV PXVW EH DZDUH WKDW /('V PD\ EH VPDOOHU WKDQ WKH OLJKW ĂžWWLQJV DOUHDG\ LQ SODFH VR FRXOG ORRN GL˧HUHQW $GGLWLRQDOO\ GXH WR WKH ZD\ /('V ZRUN q E\ HPLWWLQJ D GLUHFW EHDP RI OLJKW RQWR DQ DUHD q IHZHU ODPSV PD\ DOVR EH QHHGHG ,W LV WKLV FDVFDGH RI GL˧HUHQW RSWLRQV DQG H˧HFWV that Ms Preiss says makes it confusing for retailers. However she notes that better awareness about the issues helps ensure they are not oversold. She concludes: “We need to get the retailers into a position where they are challenging what they are being told. I want to see them challenging us and being more creative because if they have got traditional lighting in place already and if they are really informed about it they can change it to an LED solution.â€?

MAY 2013 | RETAIL ENVIRONMENT 49

DESIGN

CASE STUDY Vodafone

Marks & Spencer’s sustainable learning store LQ 6KH˨HOG XVHV 3KLOLSVĂƒ /(' OLJKWLQJ

Decision While LEDs are becoming increasingly popular in other sectors, Nick Wraith, president of the Shop and Display Equipment Association’s executive council, says retailers should think carefully before making any rash decisions. Mr Wraith, who is also managing director of United Aluminium DQG OLJKWLQJ ĂžUP /XPHQDO VD\V n1RERG\ LV VSHFLI\LQJ l, ZDQW /(' WR illuminate my store or displays’ simply because they have some weird preference for the technology. That’s the wrong approach. n0RVW UHWDLOHUV VLPSO\ ZDQW KLJK TXDOLW\ VDIH HQHUJ\ H˨FLHQW lighting. It shouldn’t cost the earth to either buy or install, and it should EH DEOH WR EH PDLQWDLQHG FRVW H˧HFWLYHO\ /LJKW HQJLQHV ZKLFK ODVW DV long as the manufacturer claims is also a must. Now, if all those things happen to point to an LED solution, then so be it.â€? He adds that many of the problems retailers face can be solved by LED but it is important not to let the technology dictate the process; the lighting industry needs to take a fair and honest approach to ensure their customers’ needs are not being overlooked. n$V LW VR KDSSHQV PRVW RI WKRVH FULWHULD FDQ EH VROYHG ZLWK /(' under the right circumstances, and this is how the apparent LED boom has come about. Retailers who have taken that approach have realised that LED is, for them, the PRVW YLDEOH ORQJ WHUP solution.â€? Looking forward Mr Wraith says it is down to the lighting industry to lead the way and to guide their customers through the process of choosing the appropriate lighting VROXWLRQ IRU WKHP n:KLOH /(' LVQmW WKH RQO\ RSWLRQ LW LV IDVW EHFRPLQJ the preferred method in retail for many challenges. Having said this, retailers are looking to the lighting industry to lead and to be transparent.â€? So, while the take up of LED is perhaps not as fast as the lighting industry would like, it appears that with the rollout of the technology by a number of trendsetting major retailers, it may soon be the method of choice.

n0RVW UHWDLOHUV VLPSO\ ZDQW KLJK TXDOLW\ VDIH HQHUJ\ H˨FLHQW lighting. It shouldn’t cost the earth to either buy or installâ€?

50 RETAIL ENVIRONMENT | MAY 2013

In 2010 phone retailer Vodafone trialled LED lighting in one of its stores in a bid to save money on energy bills and reduce its carbon footprint. It was hoped that it would reduce energy used for lighting by 73% over the year. Vodafone reviewed the outcomes of the trial and eventually $IWHU WULDOOLQJ /('V decided against Vodafone decided rolling out LEDs across its stores. against rolling them out nationwide Vodafone says: “Following the trial we reviewed whether the LED lights were suitable for our shops and came to the conclusion that at the time they didn’t provide enough light for the retail environment. We review that decision periodically, but have not yet taken the decision to go to LED. The technology is evolving rapidly, so it’s not a case that we won’t move in the future, just that we’re not adopting LED at present.�

CASE STUDY Next and Luxonic Lighting Fashion and homeware retailer Next is in the process of rolling out LEDs across at least 100 of its stores. The roll out is happening in three stages, with ten stores SFUSPĂ˜UUFE JO UIF Ă˜STU UXP phases and the remaining in UIF Ă˜OBM POF It is hoped the move will save Next up to 40% Next’s Kidderminin energy. ster store was one The LEDs replaced existing MR16 RI WKH ĂžUVW WR EH halogens, ceramic metal halide and refurbished DPNQBDU Ă™VPSFTDFOU MBNQT JO TUPSFT BOE IBWF CFFO VTFE GPS PO UIF TIPQ Ă™PPS BOE BT QBSU PG the window displays as well. The technology used is GE Lighting’s Infusion LED Modules incorporated into Luxonic LED Twin Gimbal luminaires, Luxonic LED Window Lights and Luxonic LED Modular Trough luminaires.

DESIGN

Re-sketching interiors

Lured in perhaps by an attractive front window display, a customer walks through a store to peruse the aisles and shelves for their favourite products. Little thought is given to the lifecycles of the materials responsible for showcasing the goods that will end up at the checkout. Until recently, little consideration QHLWKHU KDV EHHQ JLYHQ WR VKRSĂžWWLQJV E\ WKH retailers themselves. Functionality, aesthetics and modernism have taken precedent over environmental sustainability. Charlotte Owen reports

While many retailers have led the way by making improvements and encouraging sustainability in their business in general, one crucial area that has failed to receive the attention it deserves LV VKRSÞWWLQJV The shelves, racks, mannequins and rails that often embed themselves inconspicuously within the shop may be the last thing a retailer or customer would associate with environmental damage. While design has continued to push the envelope in recent decades – evolving in exciting and innovative new ways – designers have been slow to seriously consider the sustainability of the materials used and the assembly and building of this equipment. What these products are made of and where and how they are disposed of when they are swept aside as next season’s stock sweeps in, has until now largely slipped the mind of the retailer and consumer. 2IWHQ UHSODFHG DQG GLVFDUGHG XVXDOO\ WR ODQGÞOO VKRSÞWWLQJV KDYH important environmental and cost implications. Store refurbishment

MAY 2013 | RETAIL ENVIRONMENT 51

DESIGN Frequent changes to window displays means more consideration should be given to reused or recycled material

n6WRUH UHIXUELVKPHQW LV often limited to changing equipment, and much of the old equipment ends up in a VNLS DQG WKHQ LQ D ODQGÞOOo

is often limited to changing equipment, and much of the old equipment ends up in a VNLS DQG WKHQ LQ D ODQGÞOO 7KH HTXLSPHQW LV RIWHQ GHVLJQHG WR ODVW PXFK ORQJHU WKDQ LWV DFWXDO XVH LQ WKH VKRS 7KH VFDOH RI SRWHQWLDO IRU FKDQJH LV KXJH 8. UHWDLO VDOHV ZHUH z ELOOLRQ LQ RI ZKLFK IRRG VWRUHV DFFRXQWHG IRU z EQ DFFRUGLQJ WR WKH %XLOGLQJ 5HVHDUFK (VWDEOLVKPHQW %5( $W WKH HQG RI WKHUH ZHUH RYHU UHWDLO RXWOHWV ZLWK UHWDLOHUV FRPPRQO\ XSGDWLQJ WKHLU VKRSÞWWLQJ GLVSOD\ HTXLSPHQW HYHU\ WKUHH WR ÞYH \HDUV VD\V %5( ZKLFK VSHFLDOLVHV LQ VXVWDLQDELOLW\ VWDQGDUGV FRGHV DQG PHWKRGRORJLHV IRU EXLOGLQJV KRPHV DQG FRPPXQLWLHV

Monitoring impacts 2QH NH\ H[DPSOH RI SURJUHVV LQ WKLV DUHD LV 7KH /RZ ,PSDFW 6KRSÞWWLQJ 7RRO /,67 GHYHORSHG E\ %5( )LWFK 'LVSOD\3ODQ DQG 0DUNV 6SHQFHU 0 6 WR UHGXFH WKH LPSDFW RI UHWDLO GLVSOD\ SURGXFWV RQ WKH HQYLURQPHQW 7KH SURMHFW DOORZV UHWDLOHUV GHVLJQHUV DQG PDQXIDFWXUHUV WR HYDOXDWH DQG FRPSDUH WKH HQYLURQPHQWDO LPSDFWV RI VKRSÞWWLQJ GLVSOD\ PDWHULDOV DQG HTXLSPHQW SUHYHQWLQJ DQ\ ZDVWH RI Þ[WXUH $YDLODEOH VLQFH /,67 HQFRXUDJHV GHVLJQHUV WR FRQVLGHU WKH HQYLURQPHQWDO FRQVHTXHQFHV RI WKH SURGXFW IURP WKH SUHOLPLQDU\ GHVLJQV WKURXJKRXW WKH OLIH F\FOH RI WKH VKRSÞWWLQJ GLVSOD\ HTXLSPHQW 7KH VFKHPH VKRXOG LQßXHQFH VKRSÞWWLQJ GHVLJQHUV DQG PDQXIDFWXUHUV WR XVH PRUH VXVWDLQDEOH PDWHULDOV DQG UHWDLOHUV WR VHOHFW HTXLSPHQW WKDW ZLOO VXSSRUW WKHLU VXVWDLQDELOLW\ JRDOV 2QH H[DPSOH RI WKLV LQ DFWLRQ LV 0 6m XVH RI D QHZ ZLUH V\VWHP $V SDUW RI LWV l3ODQ $m FRPPLWPHQW WR HWKLFDO DQG VXVWDLQDEOH SURGXFW VRXUFLQJ WKH VXSHUPDUNHW ZRUNHG ZLWK :DQ]O WKH ODUJHVW VKRSSLQJ WUROOH\ PDQXIDFWXUHU LQ WKH ZRUOG WR GHVLJQ DQG GHYHORS D QHZ ORRN IRRG KDOO H[SHULHQFH DURXQG LWV FRUH ZLUH V\VWHP :DQ]O VD\V LW HQVXUHV WKDW DOO UDZ PDWHULDOV PHHW VWULFW TXDOLW\ DQG VXVWDLQDELOLW\ FULWHULD 7KH EUDQG FRQWLQXHV 52 RETAIL ENVIRONMENT | MAY 2013

to increase its use of recycled and recyclable materials, particularly the steel used in the Wire Tech system and all timbers used by Wanzl are FSC-COC (Forest Stewardship &RXQFLO &KDLQ RI &XVWRG\ &HUWLĂžFDWLRQ DFFUHGLWHG n7KH YHUVDWLOLW\ RI :LUH 7HFK H[WHQGV EH\RQG WKH RULJLQDO VHUYLFH OLIH DQG FDQ EHQHĂžW from Wanzl’s UK-based ‘Reviva’ brand remanufactured process which provides a second VHUYLFH OLIH DQG D UDQJH RI DUW ĂžQLVKHV ZKLFK FDQ UHĂ&#x;HFW UXVWLF LQGXVWULDO DQG UHWUR WKHPHV o H[SODLQV WKH FRPSDQ\

Ships to shops In 2008 PVC extrusion specialists Wilks announced the launch of a “Green Rangeâ€? recycling scheme which allowed its shipbuilding customers to return materials for UHF\FOLQJ YLD D FUHGLW YRXFKHU V\VWHP 7KH VFKHPH KDV VLQFH EHHQ UROOHG RXW WR D VLPLODU SURJUDP ZLWKLQ WKH VKRSĂžWWLQJ LQGXVWU\ “Our ability to reuse the postconsumer waste generated from major store refurbishments would allow us to provide a “closed-loopâ€? strategy when handling waste SODVWLFV o VD\V 6FRWW %HUU\ :LONV MRLQW PDQDJLQJ GLUHFWRU 7KH V\VWHP DOVR nGUDPDWLFDOO\ ORZHUVo WKH FDUERQ IRRWSULQW RI WKH FRPSDQ\mV GRPHVWLF FXVWRPHUV KH DGGV “The inherent characteristics of plastics ensure that they remain an excellent choice RI PDWHULDO IRU LPSDFW SURWHFWLRQ VROXWLRQV IRU ZDOOV DQG UHWDLO Ăž[WXUHV 3ODVWLFV WKHUHIRUH continue to have a future in store design but there is a growing emphasis upon all users to take a level of responsibility in ensuring they have as minimum an impact upon RXU HQYLURQPHQW DV SRVVLEOH o KH DGGV 'HVSLWH WKH FRPSDQ\ DOUHDG\ PDQXIDFWXULQJ D QXPEHU RI SURĂžOHV LQ UHF\FOHG PDWHULDOV WKLV FRXOG LPSURYH nE\ WDNLQJ D ELJ VWHS DQG DFWLYHO\ ZRUNLQJ DORQJVLGH HQG XVHUV ZKR ZRXOG H˧HFWLYHO\ EHFRPH UHF\FOLQJ SDUWQHUV o DFFRUGLQJ WR :LONV

“At the end of 2007, there were RYHU retail outlets, with retailers commonly updating their VKRSĂžWWLQJ GLVSOD\ equipment every WKUHH WR ĂžYH \HDUVo

The three Rs UK retail and commercial design specialist, Resolution Interiors is working with its clients WR FUHDWH PRUH HQYLURQPHQWDOO\ IULHQGO\ VWRUHV 7KH FRPSDQ\ DLPV WR PD[LPLVH OLIH F\FOHV E\ UH XVLQJ UH VHOOLQJ RU UHF\FOLQJ WKH YDVW PDMRULW\ RI DOO ROG Ăž[WXUHV DQG ĂžWWLQJV E\ XSJUDGLQJ ROG Ăž[WXUHV DQG UH XVLQJ WKHP IRU DQRWKHU VWRUH ZLWKLQ WKH FOLHQWmV HVWDWH ,Q WKH FRPSDQ\ FRPSOHWHG DQ H[WHQVLYH UH Ă&#x;RZ SURJUDPPH IRU WKH 8.mV ODUJHVW VXSSOLHU RI WUDGH WRROV DQG KDUGZDUH SURGXFWV 6FUHZĂž[ ZKLFK HQFRPSDVVHG VLWHV $OO Ăž[WXUHV WKDW FRXOG QRW EH VDOYDJHG ZHUH VHSDUDWHG LQWR WLPEHU DQG PHWDOV ZLWK DOO PHWDOV EHLQJ VHQW EDFN WR WKH FOLHQW IRU VWRUDJH WR EH VHQW RQ WR VFUDS IRU UHF\FOLQJ )RU DQRWKHU FOLHQW 9LUJLQ 0HGLD WKH FRPSDQ\ VKLSSHG DOO ROG ĂžWWLQJV DQG Ăž[WXUHV EDFN WR LWV ZDUHKRXVH IRU VWRUDJH ZKLOH ORRNLQJ WR UH XWLOLVH RU UH VHOO DV PXFK RI WKH NLW DV SRVVLEOH 7KH FRPSDQ\ LV DOVR LQ WKH SURFHVV RI GHOLYHULQJ D SURJUDPPH RI UH ĂžWV IRU &DGEXU\ )DFWRU\ 2XWOHWV As most waste on sites comes from packaging and demolitions, the company has to put in place waste management plans for all of its construction sites to make sure that all that can be recycled or re-used is, “This is also achieved through working with waste handling companies who provide diversion from ODQGĂžOO ZLWK WKH DLP RI GLYHUWLQJ RI DOO ZDVWH EDFN LQWR UHF\FOLQJ VWUHDPV o LW H[SODLQV At the other end of the product life cycle, the FRPSDQ\ GHVLJQV EHVSRNH Ăž[WXUHV IXUQLWXUH DQG merchandising display units, aiming “to keep materials DQG SDUWV WR D PLQLPXP o “We look to purchase metalwork from a recycled source, and where possible we will look to use alternative and newly innovative materials which are more sustainable – such as straw board instead of plaster board in the case of the B&Q energy saving FRQFHVVLRQ ODXQFK o DFFRUGLQJ WR 5HVROXWLRQ ,QWHULRUV

Resolution Interiors operates a UH Ă&#x;RZ SURJUDP ZKLFK FDQ VHSDUDWH FXVWRPHUV PHWDOV DQG WLPEHU LQWR VFUDS IRU UHF\FOLQJ

MAY 2013 | RETAIL ENVIRONMENT 53

LOGISTICS

Fuelling

up

:LWK IXHO SULFHV VSLUDOOLQJ H˨FLHQW PDQDJHPHQW RI WKH UHVRXUFH LV IDVW EHFRPLQJ YLWDO $P\ 1RUWK H[DPLQHV ZKDW EXVLQHVVHV DUH GRLQJ WR EULQJ GRZQ FRVWV DQG UHGXFH WKHLU FDUERQ HPLVVLRQV

7KH Ă&#x;HHW LV DQ LQWHJUDO SDUW RI DQ\ UHWDLO RSHUDWLRQ Whether it is delivering goods to stores, warehouses or directly to the customers, it provides a crucial link between the merchandisers and the consumers. However, with fuel accounting for approximately 40% of transport FRVWV DQG SULFHV FRQWLQXLQJ WR ULVH UXQQLQJ D Ă&#x;HHW LV EHFRPLQJ an increasingly expensive feat. Moreover, with added pressure to cut carbon and other greenhouse gas emissions, thanks to the Government’s mandatory targets (the UK is committed to slash 80% of 1990 greenhouse gas emission levels by 2050), businesses need to HQVXUH WKH\ DUH XVLQJ IXHO DV H˨FLHQWO\ DV SRVVLEOH One way a number of retailers are doing this is to join the Freight Transport Association’s Logistics Carbon Reduction Scheme. As one

of the UK’s largest trade associations, the FTA represents the transport interests of organisations moving goods by road, rail, sea and air. The free scheme works by measuring the amount of fuel used by each member and calculating the carbon emissions. To date, 83 companies have signed up to the voluntary scheme and pledged their commitment to the target of reducing carbon emissions by 8% by 2015 against a 2010 baseline. The signatories range from large and VPDOO UHWDLOHUV PDQXIDFWXUHUV ORJLVWLFV ÞUPV DQG ZDVWH PDQDJHPHQW companies and include: Coca-Cola Enterprises; DHL; NestlÊ UK; Superdrug; and Tesco. At present, it covers over 60,000 vehicles but Rachael Dillon, climate change policy manager at the FTA says while good progress has been made under the scheme, it must continue to grow.

MAY 2013 | RETAIL ENVIRONMENT 55

LOGISTICS

The FTA is to publish its third annual report on the Logistics Carbon Reduction Scheme at its annual Carbon Conference on May 22 2013. The report will look at government policy, carbon innovation and data showing by how much the scheme has reduced emissions.

BeneямБts 0V 'LOORQ VD\V FRPSDQLHV VWDQG WR JDLQ D ORW E\ PDQDJLQJ WKHLU IXHO H╦иFLHQWO\ n0DQDJLQJ \RXU IXHO H╦иFLHQWO\ LV LPSRUWDQW EHFDXVH IXHO LV WKH ELJJHVW FRVW IRU D FRPSDQ\ WUDQVSRUWLQJ JRRGV $QG LW LV RQ the government agenda and public agenda on climate change meaning the industry and other sectors QHHG WR WDNH UHVSRQVLELOLW\ IRU WKHLU WUDQVSRUW o She adds that the scheme is hoping to reduce any potential regulatory burden on companies by EHLQJ SURDFWLYH n, WKLQN ZKDW ZH DUH WU\LQJ WR GR ZLWK WKH VFKHPH LV EH SURDFWLYH UDWKHU WKDQ ZDLWLQJ IRU JRYHUQPHQW WR SXOO D UHJXODWLRQ OHYHU DQG FUHDWH VRPHWKLQJ ZKLFK ZLOO FDXVH D ORW RI EXUGHQ DQG LQVWHDG FUHDWH VRPHWKLQJ ZKLFK ZRUNV ZLWK WKH LQGXVWU\ o 1RW RQO\ GRHV H╦зHFWLYH IXHO PDQDJHPHQW KHOS WR LPSURYH DLU TXDOLW\ LW FDQ DOVR EH XVHG DV D PDUNHWLQJ WRRO WR VKRZ FXVWRPHUV WKDW WKH EXVLQHVV LV HQYLURQPHQWDOO\ UHVSRQVLEOH DGGV 0V 'LOORQ 2QH RI WKH IRXQGLQJ PHPEHUV RI WKH VFKHPH SKDUPDFHXWLFDO DQG EHDXW\ UHWDLOHU %RRWV WRRN action to reduce its fuel consumption and carbon emissions by introducing a multi-deck urban GHOLYHU\ WUDLOHU LQ 7RGD\ %RRWVm ├ЯHHW RI PXOWL GHFN WUDLOHUV DUH DFKLHYLQJ DQ DQQXDO VDYLQJ RI QHDUO\ KDOI D PLOOLRQ NLORPHWUHV HYHU\ \HDU DQG DSSUR[LPDWHO\ WRQQHV RI &2 $QG WKH PHWUH ORQJ WUDLOHUV ZKLFK KDYH WZR ├ЯRRUV FDQ FDUU\ UROO FDJHV D LQFUHDVH RQ WKH FDSDFLW\ RI D QRUPDO PHWUH XUEDQ WUDLOHU PHDQLQJ IHZHU MRXUQH\V DUH UHTXLUHG

Drivers &KULV (YDQV VROXWLRQV GHYHORSPHQW PDQDJHU DW 9ROYR 7UXFNV EHOLHYHV GULYHU WUDLQLQJ LV WKH EHVW ZD\ WR ├ЮQG VDYLQJV DQG XUJHV FRPSDQLHV QRW WR IRFXV SXUHO\ RQ PLOHV WR WKH JDOORQ PSJ DV WKLV FDQ YDU\ GHSHQGLQJ RQ FLUFXPVWDQFHV VXFK DV ZHDWKHU DQG WUXFN VL]H +H DGGV WKDW EXVLQHVVHV VKRXOG WUDLQ WKHLU GULYHUV WR OHDUQ JRRG WHFKQLTXHV VXFK DV FRDVWLQJ DQG DYRLGLQJ KDUVK EUHDNLQJ DQG DFFHOHUDWLRQ EXW ZDUQV WKDW FKDQJLQJ GULYHUVm KDELWV FDQ EH FKDOOHQJLQJ 0SJ LV D UHVXOW RI JRRG GULYLQJ WHFKQLTXHV ZKLFK WKH GULYHUV DGRSW DV ZHOO DV PDQ\ RWKHU XQFRQWUROODEOH YDULDEOHV 0U (YDQV DGGV n7KH GULYHU WHFKQLTXHV VKRXOG EH FRQVLVWHQW UHJDUGOHVV RI WKH ZHDWKHU W\UH SUHVVXUHV HYHQ JURVV ZHLJKW WR VRPH H[WHQW :RUNLQJ ZLWK GULYHU WHFKQLTXHV PHDQV ZH FDQ PHDVXUH DQDO\VH DQG FRPSDUH GULYHUV DW DQ\ WLPH o 2╦зHULQJ DGYLFH WR WKRVH EXVLQHVVHV ORRNLQJ WR LPSURYH WKHLU IXHO H╦иFLHQF\ KH VD\V n, ZRXOG UHFRPPHQG VWDUWLQJ ZLWK WKH GULYHUV LW KDV WKH ELJJHVW SRWHQWLDO IRU VDYLQJV EXW ZKDWHYHU \RX GHFLGH WR WDFNOH ├ЮUVW ZLWK \RXU IXHO VDYLQJ SURJUDPPH UHPHPEHU VDYLQJ IXHO LV D MRXUQH\ q QRW D GHVWLQDWLRQ

Fuel accounts for approximately 40% of transporting costs

56 RETAIL ENVIRONMENT | MAY 2013

([DPSOHV RI IXHO PDQDJHPHQW V\VWHPV RQ WKH PDUNHW Name

FuelLog 2 by E-Drive Technology

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$FWLYH 7UDQVSRUW 0DQDJHPHQW 6\VWHP E\ ,VRWUDN

Price

ÂŁ2,000 for a singular system plus ÂŁ345 per vehicle

Each module is ÂŁ13 per truck per month

Costs vary but the basic telematics system costs ÂŁ1 per day per vehicle

How it works

)XHO/RJ R˧ HUV VHFXUH access to unattended fuel supplies and is attached to fuel pumps and vehicles to measure the amount of fuel distributed. When the YHKLFOH Ăž OOV XS WKH V\VWHP automatically reports back to the server the vehicle and GULYHU LGHQWLĂž FDWLRQ WKH WLPH date and quantity of fuel used. This allows companies to monitor how much fuel is being used. It is distributed in the UK by Batrak.

'\QDĂ&#x; HHW LV DQ RQOLQH transport information system for Volvo trucks allowing the user to see in real time the location, fuel consumption and driver times for each vehicle. As one of the four FRUQHUVWRQHV RI '\QDĂ&#x; HHW the fuel management tool R˧ HUV GHWDLOHG UHSRUWV which give an immediate overview for drivers and vehicles on breaking, engine and gear utilisation, speed adaptation and standstill.

Active Transport Management System (ATMS), although not directly a fuel management system, provides real time location monitoring using GPS satellite data. It works with a routing and scheduling system which uses data from Isotrak to optimise routes and re-organise distribution operations. The real time visibility of vehicles helps businesses better plan their routes and operate more H˨ FLHQWO\ VDYLQJ PRQH\ IXHO and time.

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n,I \RX ZDQW WR JHW WKH ORZHVW SRVVLEOH IXHO XVHG \RX ZLOO QHHG WR ZRUN RQ RWKHU IDFWRUV WKDW D˧ HFW how much fuel is used as well as driver techniques, such as tyres, aerodynamics, trailer or body design and so on.â€? One company which has embraced the importance of driver training is department store chain 'HEHQKDPV 7KH Ăž UPmV Ă&#x; HHW ZKLFK LV RSHUDWHG E\ '+/ XVHV ,VRWUDN WHFKQRORJ\ WR UHYLHZ DQG LPSURYH driver behaviour and de-brief with them at the end of each shift. Debenhams says this helps it to tackle issues such as over-acceleration, excessive braking and engine idling, all of which are unnecessary fuel burners. The technology also quickly pays for itself as fuel savings add up, it adds. $QRWKHU ZD\ WKH UHWDLOHU LV GULYLQJ GRZQ WKH LPSDFW RI LWV Ă&#x; HHW LV E\ LQYHVWLQJ LQ QHZ YHKLFOHV It introduced 25 new articulated vehicles with the latest Euro 5 engines in a bid to drive down HPLVVLRQV DQG SDUWLFXODWHV 2WKHU YHKLFOHV LQ LWV Ă&#x; HHW KDYH DOVR EHHQ FRQYHUWHG WR ORZ HPLVVLRQ ]RQH /(= VSHFLĂž FDWLRQV 0RYLQJ IRUZDUG 'HEHQKDPV SODQV WR XSJUDGH LWV ZKROH Ă&#x; HHW LQ OLQH ZLWK environmental requirements. Through this and other measures Debenhams reduced its fuel consumption across its UK and Ireland Ă&#x; HHW E\ IURP WR ZKLOH DOVR GULYLQJ GRZQ WKH GLVWDQFH WUDYHOOHG E\ LWV Ă&#x; HHW E\ DQ LPSUHVVLYH $GGLWLRQDOO\ LW UHGXFHG LWV &2 HPLVVLRQV SHU XQLWV GRZQ E\

Future /RRNLQJ WR WKH IXWXUH 0V 'LOORQ EHOLHYHV IXHO H˨ FLHQF\ ZLOO FRQWLQXH WR SXVK LWV ZD\ XS WKH DJHQGD n, WKLQN WKHUH ZLOO SUREDEO\ EH PRUH H˧ RUW RQ IXHO H˨ FLHQF\ DV WKH FOLPDWH FKDQJH SROLF\ DJHQGD KDV PRYHG IRUZDUG SDUWLFXODUO\ DW D JRYHUQPHQW OHYHO 7HQ \HDUV DJR RSHUDWRUV RU Ă&#x; HHW PDQDJHUV ZRXOG KDYH KDG environmental programmes or statements but now they have got to really incorporate carbon into that. n$QG ZLWK WKH ZHDOWK RI GL˧ HUHQW SROLF\ FRPLQJ RXW RI JRYHUQPHQW RQ UHGXFLQJ FDUERQ WKH LVVXH LVQmW JRLQJ WR JR DZD\ DW DOOeWKH ERWWRP OLQH LV WKDW JRYHUQPHQW LV FRPPLWWHG WR WKH &OLPDWH &KDQJH $FW DQG ZH FDQmW UHO\ RQ IRVVLO IXHOV IRUHYHU ,W LV JRRG WKDW ZH ORRN DW HQHUJ\ H˨ FLHQF\ LQ DQ\ VHFWRU o VKH concludes.

“The bottom line is that government is committed to the Climate Change Act DQG ZH FDQmW rely on fossil fuels forever� MAY 2013 | RETAIL ENVIRONMENT 57

Pall-Ex Retail Plus+, the rapidly growing, competitive and highly efficient distribution solution that’s making its mark on Britain’s High Streets. More and more leading retailers are turning to Pall-Ex Retail Plus+ to deliver a quality service they can count on. That’s because we’re dedicated to making shipping and stock control easier for you, with key benefits such as: X Immediate cost savings X Optimum stock control X Increased efficiency X Reduced staff health and safety risk X Unrivalled standards of reliability and flexibility

Unlike standard ‘drop and go’ operations, we’ll also unwrap the freight, decant it and deliver it into your storeroom – we can even remove the waste packaging for recycling. So if you’d like a bespoke end-to-end stock delivery service that’s taking High Street retail logistics to new heights, please call 01530 239028 or email retailplus@pallex.com

www.pallex.co.uk/retailplus/

DISTRIBUTION WA R E H O U SI N G S TO R AG E

F U L L / H A L F / Q UA R T E R E U R O PA L L E T OPTIONS

HANGING G A R M E N TS DELIVERIES

FL E XIBL E TIM E D DE L IVE R IE S

ON E - S TOP LOGIS TIC S I.T. MA N AGE M E N T

DA ILY E UR OP E A N DE L IVE R IE S

R E DUC E D C A R BON FOOTP R IN T

LOGISTICS

Against the tide Reversed Logistics: WKH ßRZ RI surplus or unwanted material, JRRGV RU HTXLSPHQW EDFN WR WKH ÞUP WKURXJK LWV ORJLVWLFV FKDLQ IRU UHXVH UHF\FOLQJ RU GLVSRVDO Retail (QYLURQPHQW ORRNV DW WKH EHQHÞWV RI switching retailers’ attention from KRZ WR GLVWULEXWH WKHLU SURGXFWV WR WKRVH ÞQGLQJ WKHLU ZD\ EDFN In the last seven years the UK retail sector has reduced the amount RI ZDVWH LW VHQGV WR ODQGÞOO E\ D TXDUWHU :KLOH WKH H˧RUW VHHPV FRPPHQGDEOH LQ VXFK D UHODWLYHO\ VKRUW VSDFH RI WLPH LW VWLOO DFFRXQWV IRU RI DOO 8. FRPPHUFLDO ZDVWH RI ZKLFK HQGV XS LQ ODQGÞOO 7KH ÞJXUHV FRPSLOHG E\ WKH 'HSDUWPHQW IRU (QYLURQPHQW DQG 5XUDO $˧DLUV 'HIUD DQG WKH %ULWLVK 5HWDLO &RQVRUWLXP %5& DUH QRW D UHYHODWLRQ IRU D UHWDLO VHFWRU ZDNLQJ XS WR WKH V\PELRVLV RI UHF\FOLQJ DQG ZDVWH EHKDYLRXUV DQG FRPPHUFLDO DQG HQYLURQPHQWDO VXFFHVVHV ,Q D UHFHQW UHSRUW WKH 5HWDLO ,QGXVWU\ /HDGHUV $VVRFLDWLRQ VDLG WKDW PDQ\ UHWDLOHUV ZHUH QRZ DVSLULQJ WR D ORQJ WHUP YLVLRQ RI ]HUR ZDVWH EXW DOOXGHG WR WKH nPDQ\ FRPSOH[LWLHV RI FROOHFWLQJ DQG UHF\FOLQJ GL˧HUHQW PDWHULDO W\SHVo 3DUW RI WKH VXFFHVV RI DFKLHYLQJ WKLV ORQJ WHUP YLVLRQ ZLOO EH WKURXJK HQDFWLQJ D UHYHUVHG DSSURDFK WR VXSSO\ FKDLQ PDQDJHPHQW 2QFH SUDFWLFHG SULPDULO\ E\ WKH DXWRPRWLYH LQGXVWU\ ZKHUH PDQXIDFWXUHUV WULHG WR UHFRYHU YDOXH IURP UHF\FOLQJ FDU SDUWV UHYHUVHG ORJLVWLFV DQG WKH RSWLPLVDWLRQ RI VXSSO\ FKDLQV LV IDVW EHFRPLQJ NH\ WR UHWDLOHUVm ]HUR ZDVWH VWUDWHJ\ 7UHQGV VXFK DV WKH ULVH RI RQOLQH VKRSSLQJ DQG KRPH GHOLYHULHV JURZLQJ SUHVVXUH WR PDNH H˨FLHQW XVH RI WUDQVSRUW DQG UHJXODWLRQV UHTXLULQJ LWHPV VXFK DV HOHFWULFDO SURGXFWV DQG FDUGERDUG ZDVWH WR EH UHF\FOHG DUH DOUHDG\ SXWWLQJ UHYHUVH ORJLVWLFV KLJKHU XS WKH UHWDLO DJHQGD

Influence 8QGHUVWDQGLQJ WKH FKDQJHV PDGH E\ IHOORZ UHWDLOHUV DQG WKH UHVXOWV DFKLHYHG FDQ SURYLGH YDOXDEOH LQVLJKW IRU WKRVH HLWKHU HPEDUNLQJ XSRQ RU HQKDQFLQJ D ]HUR ZDVWH SURJUDPPH 7UDYLV 3HUNLQV D OHDGHU LQ EXLOGLQJ VXSSOLHV DQG PDWHULDOV GLG MXVW WKLV

MAY 2013 | RETAIL ENVIRONMENT 59

LOGISTICS

recycle, enabling them to turn their waste management from a cost LQWR D SURĂžW VWUHDP 0DNLQJ VXFK D GL˧HUHQFH WR WKH ERWWRP OLQH KDV embedded recycling within our everyday culture.â€? These changes have resulted in an annual cost avoidance in excess of ÂŁ5 million.

Backhauling Hemel EStore Recycling Zone, Travis Perkins

In 2009 specialist waste management company, SAICA NATUR formed a partnership with Travis Perkins plc to provide and implement a new waste management strategy at the company. 7KH FRPSDQ\ VHW D WDUJHW WR KDOYH WKH DPRXQW RI ZDVWH VHQW WR ODQGĂžOO by 2012, which has been achieved. To do this SAICA NATUR worked as a consultant with the company to develop a plan on which to base future recycling operations. Initially, source segregated processes and collections were put in SODFH DFURVV DOO ORFDWLRQV WR PDQDJH WKH PRVW SUROLĂžF PDWHULDOV SODVWLF cardboard and pallets. A segregation system for general waste and dry mixed recyclables was also introduced at the distribution centres. Continuous improvement and monitoring has been ongoing since the scheme was introduced, with all recycling outputs and general waste quantities recorded.

SAICA Natur has also developed and deployed the same logisticsled programme for the backhauling and recycling of materials from individual stores to a central retail distribution point for a number of retail clients. Backhauling saves costs by integrating returns into the outbound logistics network. The company believes the emphasis should not just be on DFKLHYLQJ ELJ FKDQJHV nVPDOO DQG RQJRLQJ H˨FLHQFLHV FDQ PDNH D ELJ GL˧HUHQFH WR GD\ WR GD\ RSHUDWLRQV o LW VD\V )RU H[DPSOH D new loading technique for bales which increases the average load weight per vehicle and allows unloading at twice the speed has been developed. This reduces waste miles, fuel costs and carbon emissions. By taking a holistic approach to supply chain management, reverse logistics is one area where retailers have an opportunity to make substantial cost savings while helping the environment. Many, like Travis Perkins, already appear to be doing exactly this.

Culture change As part of the partnership, Saica helped the company to initiate a reverse logistics scheme across the group. The scheme now sees all cardboard, plastic, pallets and other materials transported back from branches and stores to collection points at seven distribution centres where it is sorted and baled. At the start of the project, some three years ago, the group recycled 14% of what it then considered to be waste. Now, it has achieved ]HUR ZDVWH WR ODQGĂžOO DW DOO distribution centres and an overall recycling rate across the group of 60%. By 2014 the objective is to increase the recycling rate to 90%. Commenting on the progress made to date, John /HDGHU HQYLURQPHQW PDQDJHU DW 7UDYLV 3HUNLQV VDLG “Initially, the processes that we put in place heralded a massive culture change in our organisation, particularly in our merchanting branches, where they were used to having a skip outside the back door. We knew that all had to change. n2XU EUDQFKHV DQG VWRUHV QRZ VHJUHJDWH PRUH WKDQ GL˧HUHQW waste streams at each site. We’ve also introduced an Environmental ,PSURYHPHQW 6FKHPH DFURVV WKH *URXS LQFOXGLQJ RXU KHDG R˨FH in Northampton, which incentivises recycling. Each merchanting branch is paid for every bag of plastic, card or pallets that they

RETAIL ENVIRONMENT 61

POLICY

BULLETIN Retailers selling electrical goods will be required to take back small waste electrical and electronic equipment (WEEE) in plans being consulted on by the Department for Business, Innovation & Skills. The consultation outlines how the Government plans to implement changes required to bring the requirements of the recast WEEE Directive into UK law, including implementing higher collection targets and the wider scope of the Regulations. It is entitled Implementation of the WEEE Recast Directive 2012/19/ EU and changes to the UK WEEE system. Its outcome will shape the future of the WEEE compliance for recyclers and producers of electronic equipment. The plans require retailers of electronic goods with sales areas exceeding P LQ DQ\ VLQJOH VWRUH WR R˧HU IUHH WDNH EDFN RI VPDOO WEEE (no external dimension over 25cm) from customers. The provision will not apply to members of the Distributor 7DNHEDFN 6FKHPH KRZHYHU QRQ PHPEHUV ZLOO EH REOLJHG WR IXOĂžO WKLV QHZ UHTXLUHPHQW 7KH FRQVXOWDWLRQ HQGV RQ -XQH 21 and the Government plans to publish its response within HLJKW ZHHNV 7KH QHZ UHJXODWLRQV DUH H[SHFWHG WR FRPH LQWR IRUFH IURP -DQXDU\ ZLWK JXLGDQFH QRWHV VHW WR EH DYDLODEOH DW OHDVW ZHHNV EHIRUH

“In 2013 up to 18 new ecodesign and/or labelling PHDVXUHV ZLOO EH DGRSWHG o 7KH ĂžUVW National Adaptation Programme (NAP) will be published before November 2013, the Department IRU (QYLURQPHQW )RRG DQG 5XUDO $˧DLUV 'HIUD KDV announced. A consultation is already completed and WKH ĂžQGLQJV DUH EHLQJ FRQVLGHUHG 7KH GRFXPHQW ZLOO VHW out stricter environmental guidelines for government, academia, charities and businesses. Defra will review NAP HYHU\ ĂžYH \HDUV The Groceries Code Adjudicator Bill was given Royal $VVHQW RQ $SULO FUHDWLQJ WKH 8.mV ĂžUVW LQGHSHQGHQW adjudicator to oversee the relationship between large VXSHUPDUNHWV DQG WKHLU GLUHFW VXSSOLHUV 7KH LGHD LV WR JLYH DOO EXVLQHVVHV EHWWHU DFFHVV WR IDLU DQG RSHQ PDUNHWV n7KH *URFHULHV &RGH $GMXGLFDWRU ZLOO PDNH VXUH WKDW ODUJH VXSHUPDUNHWV DELGH E\ WKH *URFHULHV 6XSSO\ &RGH RI Practice, and treat their suppliers fairly and lawfully.

This will give suppliers the stability to help them grow, LQQRYDWH DQG FRPSHWH LQ WKH PDUNHW o VDLG FRPSHWLWLRQ PLQLVWHU -R 6ZLQVRQ Retailers in Northern Ireland on April 8 started charging a minimum of 5p for each carrier bag handed out to customers, as part of a drive across the province to reduce SODVWLF ZDVWH 6FRWODQG LV VWLOO ORRNLQJ WR EDQ SODVWLF EDJV in 2015. An EU consultation on plastics waste was launched by the European Commission on March 7 and will last XQWLO WKH EHJLQQLQJ RI -XQH 7KH UHVXOWV ZLOO IHHG LQWR further policy action in 2014 as part of a broader waste SROLF\ UHYLHZ ZKLFK ZLOO ORRN LQ SDUWLFXODU DW WKH H[LVWLQJ WDUJHWV IRU ZDVWH UHFRYHU\ DQG ODQGĂžOO DV ZHOO DV DQ H[ SRVW HYDOXDWLRQ RI ĂžYH GLUHFWLYHV FRYHULQJ YDULRXV ZDVWH VWUHDPV 2Q WKH EDFN RI WKLV WKH &RPPLVVLRQ ZLOO UHOHDVH a communication on plastic bags before December, a &RPPLVVLRQ VRXUFH FRQĂžUPHG 7KH SDSHU ZLOO UHYLHZ ZKDW DFWLRQ VKRXOG EH WDNHQ DW (8 OHYHO WR UHJXODWH PHPEHU VWDWHmV use of plastic bags. The Commission will launch a public consultation on sustainable food in May and plans to publish its communication on this in December. As part of this the Commission will explore whether or not to extend the scope of the EU Ecolabel by introducing criteria for food and feed products. The Commission is in the process of launching preparatory studies for the products in the priority list of WKH ZRUNLQJ SODQ RI WKH Ecodesign Directive. It will wait XQWLO WKH HQG RI RU EHJLQQLQJ RI WR VHH WKH ĂžUVW regulatory proposals, for ecodesign and/or energy labelling, RQ WKHVH SURGXFWV $ ORW RI UHJXODWRU\ ZRUN LV LQ WKH SLSHOLQH UHODWHG WR SURGXFWV LQ WKH ĂžUVW ZRUNLQJ SODQ and even the transitory period. In 2013 up to 18 new ecodesign and/or labelling measures will be adopted. A review of EU chemical legislation REACH, adopted in February, concluded that while some adjustments are needed, no major overhaul is required. Among the recommendations LV WR UHGXFH WKH ĂžQDQFLDO DQG DGPLQLVWUDWLYH EXUGHQ RQ 60(V LQ RUGHU WR HQVXUH WKH SURSRUWLRQDOLW\ RI OHJLVODWLRQ DQG WR DVVLVW WKHP WR IXOĂžO DOO WKHLU 5($&+ REOLJDWLRQV 7KH Commission also wants to ensure legislative stability and predictability for European businesses. A new registration GHDGOLQH LV GXH LQ -XQH IRU VXEVWDQFHV RI TXDQWLWLHV KLJKHU than 100 tonnes per year. Companies have now registered ĂžOHV ZLWK WKH (XURSHDQ &KHPLFDOV $JHQF\ (&+$ describing the uses and properties of 7,884 chemical VXEVWDQFHV PDQXIDFWXUHG RU SODFHG RQ WKH PDUNHW

MAY 2013 | RETAIL ENVIRONMENT 63

TECHNOLOGY Rising energy prices, government mandates, competition and corporate responsibility are propelling retailers to pay closer attention to greener technologies. Now experiencing a surge in innovation, the green technology market is undergoing burgeoning growth, unleashing waves of cleaner, more energy and cost efďŹ cient, products day by day. This section takes a look at some of the latest creations to be adopted by the retail sector

Philips – TLED

Cybertill – Mobile PoS system

TLED is the latest innovation in LED (light HPLWWLQJ GLRGHV OLJKWLQJ IURP 3KLOLSV 7KH prototype tube lighting replacement is the ZRUOGmV PRVW HQHUJ\ H˨ FLHQW /(' ODPS suitable for general lighting applications, DFFRUGLQJ WR 3KLOLSV ZKLFK DGGV WKDW its lighting engineers have been able to achieve 200 lumens per watt (lm/W) of white light (compared with 100lm/W for Ă&#x; XRUHVFHQW OLJKWLQJ ,QWHQGHG WR UHSODFH Ă&#x; XRUHVFHQW WXEH OLJKWLQJ FXVWRPHUV DUH H[SHFWHG WR UHDS lVLJQLĂž FDQWm HQHUJ\ DQG cost savings with the added bonus that their carbon footprint is also reduced. The 7/(' LV H[SHFWHG WR KLW WKH PDUNHW LQ

Cybertill’s system works through any web enabled mobile or tablet device giving retailers the ability to check stock levels and complete transactions from anywhere in the store, rather WKDQ D WUDGLWLRQDO Þ [HG WLOO SRLQW 7KH 0 3R6 V\VWHP ERDVWV D number of other features which can help to improve a store’s HQYLURQPHQWDO FUHGHQWLDOV )RU H[DPSOH LW FRPHV ZLWK WKH RSWLRQ of emailing receipts directly to the customers, which reduces waste and being based on a mobile or tablet also means it uses far less energy than a standalone till point which is constantly connected to the mains.

NEC – MultiSync X462S

Epson – TM-T88V-DT

NEC’s super slim MultiSync X462S is part of its public display ECO range, which can be used for a wide array of applications including retail signage. Lit by LED backlight technology, the lightweight 46 inch LCD VFUHHQ FDQ EH Ăž WWHG LQWR D FDELQHW RU wall mounted. This energy H˨ FLHQW PRGHO KDV a built in ambient light sensor which reduces brightness when it is not needed and can be programmed to reduce unnecessary running time. The screen even comes with a carbon savings meter and an ‘ECOMode’ which helps to save power and reduce heat.

7KH DZDUG ZLQQLQJ 70 7 9 '7 ZHE HQDEOHG receipt printer with an integrated peripheral controller is designed to work with the internet. Retailers can streamline operations, saving costs and space using this thermal receipt printer. As a standalone solution, it GRHVQmW QHHG WR EH FRQQHFWHG WR D FRPSXWHU RU 326 WHUPLQDO saving money on electricity by reducing the amount of hardware needed. Additionally, the built in paper save feature can help reduce paper use by 30% which is achieved by reducing the top margin on the receipt and also the size of the barcode, with an average saving on 6cm per receipt.

64 RETAIL ENVIRONMENT | MAY 2013

Star Micronics – TSP100 ECO 'HVFULEHG DV WKH ZRUOGmV Þ UVW GHGLFDWHG HFR 326 SULQWHU 6WDU 0LFURQLFVm ODWHVW DGGLWLRQ WR WKH 763 futurePRNT series provides retailers with a number of cost saving features. Retailers could see up to a 70% reduction in use of receipt paper due to a default 3mm top margin and built LQ VRIWZDUH ZKLFK UHGXFHV UHFHLSW VL]H E\ RU $GGLWLRQDOO\ WKH 763 (&2 KDV DQ innovative power management system which means that it reverts into a low power standby PRGH XVLQJ ZDWWV ZKHQ QRW LQ XVH WR VDYH energy, compared to 29 watts when printing.

Tools Paper Saving r that no othe cturer printer manufa . can match

Rest assured, the TSP100 futurePRNT ™ ECO is the most environmentally friendly POS printer money can buy… and still at a competitive price ! Here at Star, we’ve put every waking hour into creating the world’s first dedicated ECO POS printer. The TSP100 futurePRNT™ ECO is an entry-level POS solution that not only saves you money but also helps fight climate change and reduce IT environmental impact. In creating the TSP100 futurePRNT™ ECO, the greenest POS printing solution available, we have taken every aspect of its manufacture and usage into consideration from innovative ECO packaging through to the provision of key tools to reduce power and paper consumption. Inspired by the cheetah, nature’s greatest exponent of energy efficiency, the TSP100 futurePRNT™ ECO uses less power than most competitive printers available today and can reduce paper consumption by up to 70%. And, just like the cheetah, its performance is second-to-none making it an ideal solution to meet the demands of the toughest retail and hospitality environments. But in times of inactivity, it simply goes to sleep, saving valuable energy and reducing carbon emissions. Great for your bottom line and even better for the environment. So if you’re hunting for a fast, affordable and highly flexible POS solution that won’t cost the earth, you’ll really want to get your paws on the TSP100 futurePRNT™ ECO. For more information about our Paper Saving Tools that will help reduce costs and climate change, call our sales team on +44 (0) 1494 471111 or visit www.futurePRNT.com

NEW 4 year Warranty on all futurePRNT models (Europe mainland only – see website for terms & conditions)

The world’s first ECO POS printer.

LETTERS

Letters to the Editor We want to hear from you. If you would like us to publish your opinion on any of the themes raised in this issue of Retail Environment or on a broader issue of interest, please email: Charlotte.O@retailenvironment.co.uk Or post to: Charlotte Owen, Editor Retail Environment Environment Media Group Elizabeth House 39 York Road London SE1 7NQ We will endeavour to publish as many letters as possible.

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66 RETAIL ENVIRONMENT | MAY 2013

Environmental legislation overseas: Do you need to worry?

All of these countries have environmental legislation To find our if you’re affected why not come along to one of our free International Compliance Seminars Book your place at

www.valpak.co.uk/events or call us on 08450 682 572

www.valpak.co.uk

info@valpak.co.uk

08450 682 572

Expanding the market for secondary raw materials in the UK, we provide sustainable solutions for your recycling and waste management needs. As a recycling partner you can benefit from: Closed loop UK recycling Financial and Environmental benefits Expertise in management, services and equipment Support to achieve Zero Waste to landfill

why not contact SAICA Natur today BRINGING NEW LIFE TO WASTE PRODUCTS

SAICA Natur UK Ltd 144 Manchester Road Carrington M31 4QN

Telephone customer services on

01666 825619

E. info.natur.uk@saica.com W. www.saica.com F. 01666 826121

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