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Open Door
Director’s Statement Jane Dasouza Managing Director Open Door
“My ethos has always been to empower people with deciding their needs to meet their life time goals.”
There are currently a lot of changes in Policy and Legislation in Health and Social Care Sector which are meant to improve outcomes for service users. As a social worker for over 10 years I have worked in different Health and Social Care Sectors, I am aware of the changes in line with the new government agenda. My ethos has always been to empower people with deciding their needs to meet their life time goals. Personalisation agenda incorporates these goals, the current environment provides the platform for all social and health care providers to support service users to have greater choice and control over the services they receive. My experience as a social worker together with my team will enable me to support clients in assessing and encouraging them to identify their own needs, discuss what their needs are and decide how they want their needs met. We will ensure they receive good quality service and achieve positive outcomes at all times. In Manton Lodge, we will deliver a personalised model that increases choice and control while enabling staff to deliver a safe and effective rehabilitation and recovery service. We will recognise self determination of individuals, support them to achieve their goals and aspiration. Acknowledging that the goals of people with mental Health problems have in their lives are the same as everyone else would have. We will support service users to have fulfilled lives, find meaningful activities, build friendships, socialise, enjoy close relationship and security with friends, family and their community. Often these may be difficult to obtain but in Manton Lodge we will endeavour to support them through the stages. We will develop strategies to nurture “champions” among service users in Manton Lodge, who will achieve, develop skills and abilities that they can spread the word and share positive stories and approaches.
Mission Statement
Good relationships. Financial security. Satisfying work. Personal growth. Th right living environment. Developing one’s own cultural or spiritual perspectives Developing resilience to possible adversity or stress in the future. Finding an maintaining hope. The re-establishment of a positive identity. Finding meanin in life. Taking responsibility for one’s life Good relationships. Financial securit Satisfying work. Personal growth. The right living environment. Developing one own cultural or spiritual perspectives. Developing resilience to possible adversit or stress in the future. Finding and maintaining hope. The re-establishment o a positive identity. Finding meaning in life. Taking responsibility for one’s life Good relationships. Financial security. Satisfying work. Personal growth. Th right living environment. Developing one’s own cultural or spiritual perspectives Developing resilience to possible adversity or stress in the future. Finding an maintaining hope. The re-establishment of a positive identity. Finding meaning i life. Good relationships. Financial security. Satisfying work. Personal growth. Th right living environment. Developing one’s own cultural or spiritual perspectives Developing resilience to possible adversity or stress in the future. Finding an maintaining hope. The re-establishment of a positive identity. Finding meanin in life. Taking responsibility for one’s life. Good relationships. Financial securit Satisfying work. Personal growth. The right living environment. Developing one own cultural or spiritual perspectives. Developing resilience to possible adversit or stress in the future. Finding and maintaining hope. The re-establishment o a positive identity. Finding meaning in life. Taking responsibility for one’s life Good relationships. Financial security. Satisfying work. Personal growth. Th right living environment. Developing one’s own cultural or spiritual perspectives Developing resilience to possible adversity or stress in the future. Finding an maintaining hope. The re-establishment of a positive identity. Finding meanin in life. Taking responsibility for one’s life Good relationships. Financial securit Satisfying work. Personal growth. The right living environment. Developing one own cultural or spiritual perspectives. Developing resilience to possible adversit or stress in the future. Finding and maintaining hope. The re-establishment o a positive identity. Finding meaning in life. Taking responsibility for one’s life Good relationships. Financial security. Satisfying work. Personal growth. Th right living environment. Developing one’s own cultural or spiritual perspectives Developing resilience to possible adversity or stress in the future. Finding an maintaining hope. The re-establishment of a positive identity. Finding meaning i life. Good relationships. Financial security. Satisfying work. Personal growth. Th right living environment. Developing one’s own cultural or spiritual perspectives Developing resilience to possible adversity or stress in the future. Finding an maintaining hope. The re-establishment of a positive identity. Finding meanin in life. Taking responsibility for one’s life. Good relationships. Financial securit Satisfying work. Personal growth. The right living environment. Developing one
We seek to support and enable service users to look positively and confidently to the future, empowering them to make informed decisions relating to their life choices, by encouraging new paths forward, supporting positive risk taking. Our purpose is to provide person centered, high quality supported services for vulnerable people with complex needs and mental health issues, enabling them to maximise their potential for independence.
Our Accommodation Manton Lodge is a four bed privately owned house located in an exclusive and quiet area within Enfield Island Village. Enfield Island Village is known for its unique landscape surrounded by man-made canals which provides residents with picnic sites and outdoor activities during summertime. Manton Lodge is well located for public transport good access to local shops, recreational and leisure facilities.
ORDNANCE ROAD
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The property provides a 24 hour supported accommodation as well as short–term support and assessment to people for whom no means of independent living has been possible. The house caters for male and female between 18-65yrs of age who are vulnerable and have mental health problems.
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Manton Lodge
Manton Lodge 110 Manton Road Enfield Island Village EN3 6XZ Tel: 01992 787 447
Offending This journey is about whether they have got into problems with the law, how they are complying with any legal orders or terms that they are under.
Outcome Star
Motiva Taking Resp
ing
nd
ffe
10
O
8
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3
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7
9
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1
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2
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1
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Mana gin Acco g Tenanc y mod ation /
Managing tenancy and accommodation This scale is about the extent to which the client complies with the responsibilities and rules of the accommodation they are in.
6
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Open
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ul ningf Mea Time f Use o
Meaningful use of time This journey is about managing time – whether they find the things they do interesting and satisfying and, if not, being clear about what they would like to do instead.
10
8
1
Physical Health This journey is about noticing when they do not feel well and whether they are doing whatever they need to do to deal with long-term conditions.
9
10
10 9
Mental Well-Being This ladder is about managing mental well-being. This is not necessarily about not having any more symptoms of medication, though this may happen.
W Men ell tal -Be ing
Phys Hea
Motivation / taking responsibility This scale measures an inner change of perspective, focused on increased motivation, and clients taking responsibility for themselves and their self-confidence.
ation / ponsibility
Se Liv lf C ing arin Sk g ills
9
10
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ging Mana ey Mon
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n...to Door a whole life 2 4
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e nc sta b Su Use
Soci al N Rela etworks tions hips /
8
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10
sical alth
Self care and living skills This journey is about how much the client is able to look after themselves and the accommodation they are in. It is about the basic living skills and self care. Managing money and personal administration This scale covers all aspects of managing money, from sorting out benefits through to budgeting, paying bills and living within income. Social networks and relationships This journey is about relationships – who the clients mixes with, whether their social circle supports them and whether they feel they can trust and rely on people. Substance use This journey deals with the client’s use of illegal drugs and misuse of alcohol or prescribed drugs.
Our Aim • We aim to provide a homely, safe and secure environment • Provide a good atmosphere conducive for community spirit • Create an individualised recovery plan which is evidence based • Services delivered within CPA framework, adhering to Nice and CQC Guidelines • Empower individuals to make informed choices • Support and promote independence • Promote Social Inclusion and equality • Prevent exclusion and homelessness • Strive to achieve excellence through continually reviewing all that we do. • Provide services which are sensitive and responsive to service users’ needs • Embrace diversity and ensure no one is treated unfairly in Manton Lodge • Ensure the consultation and involvement of service users is built in to all aspects of service design and delivery • Work in partnership with service users and other agencies
Outcome Measures • • • • • • • • • •
Promote Mental Health Wellbeing Promote Physical Health Wellbeing Promote Financial Independence Promote Responsibility Promote Meaningful Daily Structure Enhance Self-Care Skills Reduce Re-Offending Minimise Substance misuse Improve Social/Relationships Networking Promote Independent Living
Good
Financial security
relationships Satisfying work
Personal growth T he right living environment Developing one’s own cultural or spiritual perspectives
Developing resilience to possible adversity or stress in the future F inding meaning in life
Finding & maintaining hope
Taking responsibility for one’s life The re-establishment of a positive identity
Referrals All referrals, will meet the following criteria to be accepted • The person is between 18yrs to 65yrs of Age • Has a mental health diagnosis • Assessed to be vulnerable • Assessed to be unable to maintain independent living • In need of short-term support and assessment of skills where this has not been possible • Funding has been approved or will be approved by commissioners of care and support needs • Willing to comply with terms and conditions of the tenancy
Referral Process
• New referrals are normally via Social Workers, CPNs, and health workers and occasionally through other agencies/services. All new referrals must be approved and funded by Local or Health authorities; therefore it is essential for a Social Worker/Care coordinator/Health representative to be involved at some stage for securing appropriate care funding. • The first stage of the process is to complete an initial referral form and Risk Assessment and email/post or fax to 01992 787447 • If the referral is accepted,the first visit will be arranged as an opportunity for us to meet the client, and for them to meet with us and get an idea of the setup and range of support/care services we offer. • If both parties wish to proceed, a formal offer of placement will be made, and a final planning meeting will be organised. • Obtain funding • In normal circumstances the contract must be drawn up prior to a move in date being agreed, however this can be negotiated in emergency situations on the condition that funding is agreed in writing by the team manager. • Agree a move in date
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Our Service Philosophy
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Service Concept